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Web-based applications aiming to improve adoption, conversion and retention by effectively onboarding users and demonstrating the product's value. Our platform is AI-powered for maximum efficiency.
With the TI Enterprise Learning Cloud, manage your entire learning business with one platform that enables you to easily meet your customers' needs at the right time, pace, and place.
I also had a very good experience with the customer support. The people are very responsive, competent and very friendly.
I would say i struggle initally to use this software but this is because i have never used a product onboarding app before.
They answer in minutes and really take care of understanding your business problemas and thinking on creative ways to solve them. Really really amazing service.
For instance, I'll finish a micro walkthrough which should trigger another walkthrough, but it takes 15 seconds or so before the next one starts up.
Product Fruits software is easy to pick up. What impress me is the outstanding customer service.
CSS selection for hints can be tricky sometimes.
The customer service has been absolutely fantastic and even expedited the introduction of supporting group attributes for the checklists which has been a real godsend for us.
However, given the competitive pricing and the offerings of other products on the market, this remains a minor inconvenience.
I like Thought Industries for its ease of use. I am able to use it and make courses look nice with simplicity and ease.
However the biggest "miss" is still the lack of rules. For example, I cannot easily define a rule that says "assign all new hires in the Customer Service Department, the following training courses.
We are very pleased with our transition to the T.I. platform and the opportunity for growth.
The site can be confusing to navigate at times.
We have been happy with the software and they have helped us grow as a company. Their customer services is very responsive and the account management team has been much more helpful in the past year.
The exported data files can be confusing to manage at first and requires some effort to digest and absorb.
They are great to work with and truly want what is best for us. TI is also continually developing for the better, so look forward to seeing what else is in store.
The reporting is lacking and it is difficult to customize user reporting.
Product Fruits
Thought Industries
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