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Thought Industries vs Rocketlane: Which is a better fit?

Updated on February 9th, 2025
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Summary
Features in Customer Success
31
50
  • Account Alerts
  • CRM
  • Customer Management
32
Best performer
50
  • Chat/Messaging
  • Configurable Workflow
  • Contact Management
User satisfaction
4.6
User reviews79
Ease of use
4.2
Functionality
4.2
Value for money
4.4
Customer support
4.4
4.7
User reviews122
Ease of use
4.6
Functionality
4.5
Value for money
4.6
Customer support
4.7
Price starts from
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

With the TI Enterprise Learning Cloud, manage your entire learning business with one platform that enables you to easily meet your customers' needs at the right time, pace, and place.

Running customer-facing onboarding and implementations for teams of all sizes. Must for SaaS businesses, IT Services, System Integrators, and Marketing Agencies.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
142263
5 screenshots
232772
5 screenshots

Thought Industries

31/50
  • Chat/Messaging
  • Configurable Workflow
  • Contact Management
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customizable Forms
  • Email Management
  • Event Triggered Actions
  • Health Score
  • Multi-Channel Communication
  • NPS of Customers
  • Onboarding
  • Performance Metrics
  • Renewal Management
  • Reporting & Statistics
  • Usage Tracking/Analytics
  • Workflow Management
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • API
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • CRM
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Drag & Drop
  • Engagement Tracking
  • Feedback Management
  • Knowledge Base Management
  • Monitoring
  • Multi-Language
  • Real-Time Data
  • Real-Time Notifications
  • Reporting/Analytics
  • Revenue Management
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Widgets
  • Win/Loss Analysis
See All features
Hide Customer Success Software Features -

Rocketlane

Top Features
32/50
Show Customer Success Software Features +
Thought Industries
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Rocketlane
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Thought Industries
  • By Thought Industries
  • Located in United States
  • Founded in 2012
Rocketlane
  • By Rocketlane Corp
  • Located in United States
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