# Compare vcita vs Workiz 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare vcita and Workiz based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142264-147525/Appointment-Scheduling-vs-Workiz

---

# vcita vs Workiz Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

vcitaWorkiz2/4 selected

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

[## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [291 reviews](#user-reviews)

Positive

257

Neutral

18

Negative

16

[## Workiz](https://www.capterra.com/p/147525/Workiz/)[4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

Starting Price

$187.00

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [218 reviews](#user-reviews)

Positive

192

Neutral

9

Negative

17

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## Summary

* * *

Key features rated by users

Features selected based on 21,851 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Appointment Management

4.5

Calendar Management

4.4

Availability Management

\--

Confirmations/Reminders

4.7

60%Fit

Missing features

Feature ratings

Online Booking

4.1

Appointment Management

NA

Calendar Management

4.3

Availability Management

NA

Confirmations/Reminders

4.2

User satisfaction

User satisfaction

4.5

User reviews[291](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.4

User reviews[218](https://www.capterra.com/p/147525/Workiz/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$187Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Best for

Workiz is designed for field service professionals, including HVAC, plumbing, electrical, locksmith, junk removal, appliance repair, garage door, landscaping, and pest control services.

## User reviews

Pros & cons

DM

Donnie M.

Chief Revenue Officer

> "It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

CP

Courtney P.

Advocate

> "Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

EJW

Emma Jean W.

Analyst

> "I really like how vcita combines scheduling, invoicing, client management, and payments into one easy-to-use platform."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

ZC

Zarinah C.

Owner

> "Almost every 3rd Saturday was not showing as available for scheduling."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

CP

Courtney P.

Advocate

> "The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars...."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

JM

John M.

Advisor

> "The mobile app has constant issues loading so I don’t use it much."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

Andrew B.

Managing Director

> "It has lots of helpful auto features which allow you to maximise income streams."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

DM

Donnie M.

Chief Revenue Officer

> "The pricing is a little too high as well."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

CR

Cory R.

Ops

> "centralizing scheduling, payments, and client communication, with strong points being easy online booking"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7060996)

DB

Diana B.

Dog Trainer

> "It isn't as customizable as we would like and we cannot track inventory."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6493039)

DS

David S.

Owner

> "Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

LM

Lisa M.

Chiropractor

> "Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

EJW

Emma Jean W.

Analyst

> "It saves me hours each week and helps my business look more professional."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

JM

John M.

Advisor

> "The mobile app is one star because it always has issues loading."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

OW

Olga W.

Owner

> "I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7079652)

ZC

Zarinah C.

Owner

> "The email customer support was a pain."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

DS

David S.

Owner

> "Vcita took away most of my anxiety around how to best to communicate with my clients."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

JM

John M.

Advisor

> "Expensive with no option to eliminate unneeded features."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

ZC

Zarinah C.

Owner

> "I love the “contact widget” that is placed on my website."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

SP

STEVE P.

President

> "When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6139475)

CP

Courtney P.

Advocate

> "I love all the tools that are available to help support many of the functions of our business. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

Damon M.

Owner

> "The credit card processing procedures were a bit ridiculous"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489623)

MJ

Margaret J.

Owner-Instructor

> "Overall, I find it to be a useful platform for scheduling courses."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078503)

BT

Brianna T.

Lead Editor

> "The price was no longer worth the offering."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7073785)

BK

Bridgette K.

owner

> "It also allows my business to schedule appointments integrated via my google account."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6507020)

MM

Mackenzie M.

instructor

> "wish people had to pay before signing up, makes it hard to keep up with payments"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6627900)

Andrew B.

Managing Director

> "The overall price for this if paid yearly is very reasonable for the functions offered."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

BrK

Buğra K.

IT

> "From sales to support, they have the worst customer relations team I’ve ever seen."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#SoftwareAdvice___6293035)

LM

Lisa M.

Chiropractor

> "Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

AA

Alaa A.

CAD CAM Designer

> "vcita is slightly expensive for one module, and we faced some obstacles in integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

GM

Gianni M.

Marketing Manager

> "The software allows seamless sending and recording of messages."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6642319)

Abel A.

Agent

> "What I didn't like about this software is that certain features require upgrades to premium plans"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5094867)

LM

Lisa M.

Chiropractor

> "I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

AD

Anisa D.

Counselor

> "The online calendar on the mobile device is not as easy to use compared to the desktop"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6007661)

VR

Verified Reviewer

Sports Therapy services

> "Professional looking features that add onto websites with ease."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

DSF

Dr Stacy F.

Clinical sexologist

> "When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372830)

FS

Faith S.

Owner Educator

> "They fact that they allow for group scheduling really helps me with my business needs."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490218)

SS

Shelly S.

CEO

> "I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372712)

EJW

Emma Jean W.

Analyst

> "Overall, vcita has made a big difference in how I run my business."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

MW

Michelle W.

Owner/Head Dog Trainer & Behavior Consultant

> "When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all)."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348798)

ND

Neil D.

President and CEO

> "vCita is my one-stop solution to marketing, booking, and collections."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492365)

DG

David G.

Owner

> "I dislike having to click so many times to get invoice marked as payed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

VR

Verified Reviewer

Sports Therapy services

> "Positive experience, was easy to add it onto my website and clients loved the personalised client portal."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

AO

Amy O.

Owner

> "It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

Theresa A.

Social Media Manager and Seo Content Writer

> "I also like the customized email templates it offers."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6439169)

RS

Richard S.

Manager

> "I was not able to originally integrate my I Calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

AH

Angela H.

creator and spiritual director

> "I have been using it for one year, and now I have more clients, and my system works."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6495726)

PD

Pim D.

Owner

> "I also miss The sync option with Apple iCloud."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

LD

Latoya D.

Founder

> "It has made my small business much more efficient"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6491181)

AO

Amy O.

Owner

> "I don't like how "wordy" it is in my gmail calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

AA

Alaa A.

CAD CAM Designer

> "vcita is amazing for Customer management, including all functions and features, but the remote payments were the most..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

PD

Pim D.

Owner

> "The VAT issue and I miss the connection with Mollie payment."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

TS

Taryn S.

CEO

> "It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348599)

Joshua C.

Digital Product & Marketing Expert

> "I wasn’t very fond of the lack of offerings for integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385726)

SA

Shawnna A.

Certified Travel Advisor

> "Very nice very helpful staff, awsome reponse time when help is needed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489632)

EM

Evelyn M.

Freelance Photographer and Jewelry Maker

> "I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say,..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2357606)

Adriana S.

CEO

> "In my business we offer mental health services and have several professionals, was easy customize the service to everyone..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4145852)

VB

Van B.

CEO

> "Only thing I don’t like is the payment processor."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349770)

ED

Elonnah D.

Animal Behaviourist

> "It's fantastic, made my business admin so much easier!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492939)

KO

Karlis O.

Director

> "The billing/invoicing mechanism isn't as robust as some other systems."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2960720)

LW

Lazaria W.

Tax Preparer

> "The ability to quickly receive customer support and their integration with other well-known software is the knowledge that..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4408068)

LF

Lynne F.

Dog trainer

> "Group events all default to invitation only ( a somewhat weird and useless default) so, you have to get people to sign up..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

LR

Lori R.

VP of Operations

> "Customer service has always been very quick to respond and extremely helpful!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490005)

LB

Linda B.

Owner/Coach

> "My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DG

David G.

Owner

> "Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Michelle D.

CEO / Mental Health Practitioner

> "This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2451798)

AO

Amy O.

Owner

> "I like that it gets integrated with my gmail calendars that are shared with the employees."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "I don't want to spend hours on end finding a replacement program but after being down 3 times in less than 2 years I am..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

SkW

Samuel k W.

web designer

> "awesome, it makes me to be confidence , I can now send traffic to my website knowing potential customers will be able to..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___3612360)

LB

Linda B.

Owner/Coach

> "THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DM

Desiree M.

VP

> "I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow including..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385693)

DT

Dennison T.

Owner

> "On the rare occasion there is an update, I find something on my website no longer works, instead of being improved."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2231902)

SR

Sylvia R.

Structural Integration practitioner

> "I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349505)

LF

Lynne F.

Dog trainer

> "In the meantime my livelihood hangs in the balance, with all classes having to be cancelled and customers disappointed. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

AO

Amy O.

Owner

> "It helps me from doing back and forth phone calls."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

RS

Richard S.

Manager

> "I believe that this is a great product for professionals seeking to automate their lead generating operations."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

LB

Linda B.

Owner/Coach

> "I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

AT

Alba T.

Ingénieur

> "Instantly manages our invoice and saves us valuable time."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4555465)

LF

Lynne F.

Dog trainer

> "The form doesn't send. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

[View Reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

OC

Oleksandr C.

Owner

> "I have another AI agent for $9 per month that does far more—it provides pricing information and can even book appointments independently."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

OC

Oleksandr C.

Owner

> "The only way to remove this fee is to completely disable card payment fees, which means you have to cover all transaction costs yourself...."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

Louis A. F.

President

> "Invoicing customers is very easy and can be sent via email and SMS texting which is a great feature."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6866863)

KM

Kyle M.

Owner

> "I signed up with this company for the "Lite" version as a business phone number when I'm just starting out, worked for about 2 weeks, &..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6530871)

Steven M.

system technique

> "it facilitates tasks and helps everyone to be connected for efficient work"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6583858)

OC

Oleksandr C.

Owner

> "Deceptive pricing, poor automation, lack of customer support, hidden fees at every step, and an overpriced, useless AI assistant."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DD

DERRICK D.

Owner

> "automation, Training videos, user friendly if you've worked in a CRM before"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6753777)

JS

Jesus S.

NA

> "There is a lack of accountability when they make errors, and it seem they are in no rush to fix them when you reach out."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6814827)

VB

Vladislav B.

Owner

> "We have been loyal customers of Workiz for years, subscribing to their premium package."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6416718)

OC

Oleksandr C.

Owner

> "Support says that cancellations are handled by a special department that is “very busy” (probably because they have too many cancellations..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DB

Dan B.

Owner

> "Customer service was friendly and helpful."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6683313)

DH

Dawson H.

Owner

> "They’re thieves selling software on a 12 month contract that is way worse than other options on the market. If you’re reading this, look..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6290615)

KO

Kala O.

Operations Manager

> "Being able to access customer information from their mobile phones makes coordinating with our office staff and customers so simple."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3487394)

OC

Oleksandr C.

Owner

> "The phone service alone costs $100 but only includes 1,500 SMS messages."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

VP

Vanessa P.

Owner

> "I’d like to add some features but what they do offer is top tier"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4995050)

JL

Justin L.

CEO

> "There expensive for the phone services which doesn't even connect with calls to well."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

OP

Octavia P.

Customer Relations Director

> "This software has helped our moving business streamline information to our techs with ease and efficiency; it dramatically reduced..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

VR

Verified Reviewer

Data Entry Specialist

> "Sometimes it lags for the whole day when connected into a specific internet provider."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6678848)

CL

Crystal L.

Office Administrator

> "Scheduling and invoicing is easy."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4918919)

JS

Jesus S.

NA

> "Our biggest ongoing issue was with the phone system."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6814827)

TM

Tom M.

Tech

> "It's perfect for a mobile business that needs scheduling, work orders, job notes, customer information, and much more."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2880681)

FL

Fernando L.

Owner

> "this has cost me thousands, this would tell my customers that we had no availability and if it did say that we where available it would say..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4759503)

JJ

James J.

Owner

> "From the first day I saw using it I’ll start making money faster organizing my business better set my goals able to have all my information..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2801906)

AD

Amity D.

Executive Assistant

> "They are constantly trying to increase their bottom line, rather than maintain their current customers."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6511554)

EM

Erik M.

Operations manager

> "easy to use."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4879300)

QT

Quandra T.

Administrative Assistant

> "With them being a fairly new company, they just have some bugs and glitches to work out."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6626273)

AS

Adrian S.

Owner

> "Excellent time based scheduling, EXCELLENT customer notifications and awareness for the clients which is way more than I expected."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3029125)

DD

DERRICK D.

Owner

> "I got one call back and the guy could not even tell who was in charge of my account."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6753777)

GW

Glema W.

Office Manager

> "The ability to text your customer their invoice that they can then pay online is super helpful."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

DH

Dawson H.

Owner

> "We quickly found out that there was no merit to what they promised on the sales calls."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6290615)

BP

Bryn P.

Owner

> "We’re keys at the time had everything we needed plus they had more and when I say more it was a huge thing for us and that was the ability..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3076118)

VB

Vladislav B.

Owner

> "Unfortunately, we’ve encountered significant issues with their support and customer service recently."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6416718)

RL

Renee L.

Human Resource Manager

> "It is great having our customer base in one place and a history of previous jobs so we can look back and make an educated diagnosis."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871255)

CS

Christopher S.

Owner

> "As a result of them refusing to add the feature, I now must go through EVERY SINGLE job and manually pull out the accurate numbers the IRS..."

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

LB

Liz B.

Office Manager

> "The only good thing about Workiz is it was so bad that we cancelled it and now have a really great system to use."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

OC

Oleksandr C.

Owner

> "I used up the entire limit in two weeks—during the slowest season!"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DF

Dawn F.

Owner

> "The communication with my customers is much easier as I can have all forms of communication in their folder. "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870889)

CS

Christopher S.

Owner

> "I must then look extremely unprofessional and tell them I do not know any details concerning your repair until I collect checks to cover..."

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

GW

Glema W.

Office Manager

> "Workiz is also intuitive in matching up calls and texts to existing clients and jobs."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

SS

Sandra S.

RESIDENTIAL CLEANING

> "Compounding these issues, I recently discovered that Workiz charged me for an annual renewal without obtaining my authorization. Upon..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___5048876)

AP

Adrian P.

Owner

> "I like the scheduling feature, and sales tracking feature the most."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870983)

DB

Dan B.

Owner

> "Monthly fee expensive for a small business or sole proprietor."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6683313)

OP

Octavia P.

Customer Relations Director

> "This software has reduced the amount of multiple software & apps to 1, nothing is more efficient than that!!!"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

JL

Justin L.

CEO

> "They still charged me $3000+ for the yearly plan."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

NB

Noam B.

Business Owner/ manager

> "I have been using Workiz for over 5 years and initially, it was hard to transition from paper invoicing... But today, I can't go without it."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870968)

SS

Sandra S.

RESIDENTIAL CLEANING

> "Furthermore, I feel compelled to share my dissatisfaction with my account manager, \[sensitive content hidden\]. Despite his role being..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___5048876)

AZ

Ariel Z.

Manager

> "I also like that we can set up appointments and schedule reminders very easily."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208235)

JL

Justin L.

CEO

> "Not overall impressed with the customer support."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

CH

Campbell H.

Owner

> "This software is amazing for any company having trouble with scheduling, reviving reviews, keeping track of sales, viewing Client actions,..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2717738)

KM

Kyle M.

Owner

> "Horrible customer service"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6530871)

ID

Ismeria D.

manager

> "love how the automated txt are sent for reminders of appointments"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2881422)

LB

Liz B.

Office Manager

> "Couldn’t search by unit number meaning we had to click through each unit in a building or complex to find what we needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

KK

Karlee K.

Master Scheduler

> "Ease of use, ability to customize in many ways, able to respond to customers in several ways."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871046)

OP

Octavia P.

Customer Relations Director

> "There is some issues when viewing job reports in the filter results - when you have selected the dates, then select a job within those..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

Roc R.

Service Technician

> "I am texting customers and making them comfortable before I even enter the homes and everything is easy to access"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2848072)

JG

Joshua G.

Office Manager

> "Very glitchy, frustrating having the entire job page open when you click just a mm away from the job id and just in general clicking..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2874564)

RL

Renee L.

Human Resource Manager

> "We just integrated the Commission feature and it is a big timesaver."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871255)

LB

Liz B.

Office Manager

> "We used it for about 8 months but it was really buggy and for a plumbing company it didn’t have the capability to do what we needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

ED

Erich D.

Sales Consultant

> "It is customizable, quick and helps with organization."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2873117)

LB

Liz B.

Office Manager

> "They said they could only issue a credit but since we cancelled Workiz all together we can’t use the credit so it’s tough luck. Why do we..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

YC

Yehuda C.

Dispatch

> "As mentioned in the pros section above overall I think it's a great service business software, especially for small and growing businesses."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871621)

ZT

Zac T.

President

> "merging estimate to job to invoice sometime seems confusing to my employees, but its just a learning curve for them."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___3601504)

JS

James S.

Owner

> "Our clients love the added communication this software provides to them."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208653)

LB

Liz B.

Office Manager

> "Needed to create tasks in each job but then they didn’t get all the information."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

MO

Mark O.

Plumber

> "The customer service is awesome and I have always been able to find help when needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871163)

CS

Christopher S.

Owner

> "Money should NEVER come before CARE, It should come after. "

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

AH

Alyssa H.

Owner

> "Customer service is always available and the site never has any issues."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2882763)

KO

Kala O.

Operations Manager

> "At first, we did have some issues integrating other software with Workiz."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3487394)

SP

Sunderamohan P.

CEO

> "The user interface was better then the previous app we have used."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3315497)

AP

Adrian P.

Owner

> "The app does not always display the unit number for apartments without having to go through 2 screens to get to it. When your phone lags,..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870983)

NM

Napoleon M.

owner

> "Workiz has made running my business so much easier than what I was doing before!"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2804302)

TF

Tamra F.

Office Manager

> "Glitches and wait time for support when an issue occurs, can be a bit long."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871071)

MK

Micah K.

owner

> "Invoicing, scheduling, deploying crew, taking payments workwiz is a great product all around"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2698868)

FY

Frank Y.

Alarm Tech

> "The text feature is very bad and there is no jump to a word feature. "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2974318)

JS

James S.

Owner

> "Workiz makes it simple to run a business."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208653)

SM

Scott M.

President

> "Worst mapping on the planet, cumbersome software forces you to use an app and the web based "portal" to complete a workorder, they remove..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2452740)

JJ

James J.

Owner

> "A software growing as I grow my business I was very impressed software is easy to use very friendly and I have recommended to several of my..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2801906)

AS

Adrian S.

Owner

> "The only con I had/have is that for CDN companies it's expensive and was almost the one issue in which we didn't go this route."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3029125)

OP

Octavia P.

Customer Relations Director

> "Integration of the software with our business was extremely easy! "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

GW

Glema W.

Office Manager

> "We experienced quite a few issue getting the app to work correctly on our technicians' phones."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

[View Reviews](https://www.capterra.com/p/147525/Workiz/reviews/)

## User interface

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

4.45 (291)

[Workiz](https://www.capterra.com/p/147525/Workiz/)

4.43 (218)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

vcita

Top features

32/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142264/Appointment-Scheduling/#features)

Workiz

19/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/147525/Workiz/#features)

### Recognition

No recognitions have been awarded to vcita

No recognitions have been awarded to Workiz

### Deployment & support

vcita

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Workiz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

vcita

-   By vcita
-   Located in United States
-   Founded in 2010

Workiz

-   By Workiz
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

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4.2

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4.6

4.4

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[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

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4.3

Features

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4.4

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[View full comparison](https://www.capterra.com/compare/127994-147525/Jobber-vs-Workiz)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

$35/month

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$39/month

4.2

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142264/Jobber-vs-Appointment-Scheduling)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

$187

Price

$79/month

4.3

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140363-147525/HouseCall-Pro-vs-Workiz)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$35/month

Price

$20/month

4.2

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-191978/Appointment-Scheduling-vs-Acuity-Scheduling)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

$187

Price

$948/year

4.3

Features

3.6

4.4

Ease of Use

3.5

[View full comparison](https://www.capterra.com/compare/147525-183679/Workiz-vs-ServiceWorks)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$35/month

Price

$23.99/month

4.2

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-153752/Appointment-Scheduling-vs-Vagaro)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

[Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

$187

Price

$60/month

4.3

Features

4.1

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/122541-147525/Kickserv-vs-Workiz)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$35/month

Price

$28/month

4.2

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-174830/Appointment-Scheduling-vs-GlossGenius)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

[Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

$187

Price

Contact vendor for pricing

4.3

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-147525/Weave-vs-Workiz)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,982)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$35/month

Price

$99/month

4.2

Features

4.0

4.4

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-142264/MINDBODY-vs-Appointment-Scheduling)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.43 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

vs

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.60 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

$187

Price

$24/month

4.3

Features

4.2

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/147525-224018/Workiz-vs-BookedIN)