# Compare vcita vs Thryv 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare vcita and Thryv based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142264-156926/Appointment-Scheduling-vs-Thryv

---

# vcita vs Thryv Features and Cost Comparison

Last updated June 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

vcitaThryv2/4 selected

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.4 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

[## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.4 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [292 reviews](#user-reviews)

Positive

258

Neutral

18

Negative

16

[## Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

Starting Price

$244.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [533 reviews](#user-reviews)

Positive

435

Neutral

29

Negative

69

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,544 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Appointment Management

4.5

Calendar Management

4.4

Credit Card Processing

\--

Availability Management

\--

65%Fit

Not enough reviews

Feature ratings

Online Booking

4.7

Appointment Management

4.6

Calendar Management

4.6

Credit Card Processing

1.0

Availability Management

\--

User satisfaction

User satisfaction

4.4

User reviews[292](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.2

User reviews[533](https://www.capterra.com/p/156926/Thryv/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

4.2

Price starts from

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$244Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Best for

Thryv helps small and midsize service businesses manage CRM, marketing, scheduling, payments, and customer communication from one platform.

## User reviews

Pros & cons

DM

Donnie M.

Chief Revenue Officer

> "It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

DD

Debbie D.

Admin

> "We were unable to change wording on an email campaign we wanted to do b/c we had to upgrade it. While setting up client..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7163300)

CP

Courtney P.

Advocate

> "The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

CP

Courtney P.

Advocate

> "Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

DD

Debbie D.

Admin

> "VCita is a great scheduling tool, it is not that hard to use or navigate through. Whether doing billing or refunding, or..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7163300)

ZC

Zarinah C.

Owner

> "Almost every 3rd Saturday was not showing as available for scheduling."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

Andrew B.

Managing Director

> "It has lots of helpful auto features which allow you to maximise income streams."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

DM

Donnie M.

Chief Revenue Officer

> "The pricing is a little too high as well."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

EJW

Emma Jean W.

Analyst

> "I really like how vcita combines scheduling, invoicing, client management, and payments into one easy-to-use platform."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

DB

Diana B.

Dog Trainer

> "It isn't as customizable as we would like and we cannot track inventory."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6493039)

DS

David S.

Owner

> "Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

LM

Lisa M.

Chiropractor

> "Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

OW

Olga W.

Owner

> "I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7079652)

ZC

Zarinah C.

Owner

> "The email customer support was a pain."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

DS

David S.

Owner

> "Vcita took away most of my anxiety around how to best to communicate with my clients."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

JM

John M.

Advisor

> "The mobile app has constant issues loading so I don’t use it much."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

ZC

Zarinah C.

Owner

> "I love the “contact widget” that is placed on my website."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

SP

STEVE P.

President

> "When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6139475)

CP

Courtney P.

Advocate

> "I love all the tools that are available to help support many of the functions of our business. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

Damon M.

Owner

> "The credit card processing procedures were a bit ridiculous"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489623)

MJ

Margaret J.

Owner-Instructor

> "Overall, I find it to be a useful platform for scheduling courses."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078503)

MM

Mackenzie M.

instructor

> "wish people had to pay before signing up, makes it hard to keep up with payments"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6627900)

CR

Cory R.

Ops

> "centralizing scheduling, payments, and client communication, with strong points being easy online booking"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7060996)

JM

John M.

Advisor

> "The mobile app is one star because it always has issues loading."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

BK

Bridgette K.

owner

> "It also allows my business to schedule appointments integrated via my google account."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6507020)

JM

John M.

Advisor

> "Expensive with no option to eliminate unneeded features."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

Andrew B.

Managing Director

> "The overall price for this if paid yearly is very reasonable for the functions offered."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

BT

Brianna T.

Lead Editor

> "The price was no longer worth the offering."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7073785)

EJW

Emma Jean W.

Analyst

> "It saves me hours each week and helps my business look more professional."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

AA

Alaa A.

CAD CAM Designer

> "vcita is slightly expensive for one module, and we faced some obstacles in integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

LM

Lisa M.

Chiropractor

> "Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

Abel A.

Agent

> "What I didn't like about this software is that certain features require upgrades to premium plans"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5094867)

GM

Gianni M.

Marketing Manager

> "The software allows seamless sending and recording of messages."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6642319)

AD

Anisa D.

Counselor

> "The online calendar on the mobile device is not as easy to use compared to the desktop"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6007661)

LM

Lisa M.

Chiropractor

> "I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

DSF

Dr Stacy F.

Clinical sexologist

> "When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372830)

VR

Verified Reviewer

Sports Therapy services

> "Professional looking features that add onto websites with ease."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

BrK

Buğra K.

IT

> "From sales to support, they have the worst customer relations team I’ve ever seen."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#SoftwareAdvice___6293035)

FS

Faith S.

Owner Educator

> "They fact that they allow for group scheduling really helps me with my business needs."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490218)

SS

Shelly S.

CEO

> "I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372712)

ND

Neil D.

President and CEO

> "vCita is my one-stop solution to marketing, booking, and collections."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492365)

MW

Michelle W.

Owner/Head Dog Trainer & Behavior Consultant

> "When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348798)

VR

Verified Reviewer

Sports Therapy services

> "Positive experience, was easy to add it onto my website and clients loved the personalised client portal."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

DG

David G.

Owner

> "I dislike having to click so many times to get invoice marked as payed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Theresa A.

Social Media Manager and Seo Content Writer

> "I also like the customized email templates it offers."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6439169)

AO

Amy O.

Owner

> "It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

EJW

Emma Jean W.

Analyst

> "Overall, vcita has made a big difference in how I run my business."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

RS

Richard S.

Manager

> "I was not able to originally integrate my I Calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

AH

Angela H.

creator and spiritual director

> "I have been using it for one year, and now I have more clients, and my system works."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6495726)

PD

Pim D.

Owner

> "I also miss The sync option with Apple iCloud."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

LD

Latoya D.

Founder

> "It has made my small business much more efficient"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6491181)

AO

Amy O.

Owner

> "I don't like how "wordy" it is in my gmail calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

AA

Alaa A.

CAD CAM Designer

> "vcita is amazing for Customer management, including all functions and features, but the remote payments were the most..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

PD

Pim D.

Owner

> "The VAT issue and I miss the connection with Mollie payment."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

TS

Taryn S.

CEO

> "It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348599)

Joshua C.

Digital Product & Marketing Expert

> "I wasn’t very fond of the lack of offerings for integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385726)

SA

Shawnna A.

Certified Travel Advisor

> "Very nice very helpful staff, awsome reponse time when help is needed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489632)

EM

Evelyn M.

Freelance Photographer and Jewelry Maker

> "I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say,..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2357606)

Adriana S.

CEO

> "In my business we offer mental health services and have several professionals, was easy customize the service to everyone..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4145852)

VB

Van B.

CEO

> "Only thing I don’t like is the payment processor."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349770)

ED

Elonnah D.

Animal Behaviourist

> "It's fantastic, made my business admin so much easier!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492939)

KO

Karlis O.

Director

> "The billing/invoicing mechanism isn't as robust as some other systems."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2960720)

LW

Lazaria W.

Tax Preparer

> "The ability to quickly receive customer support and their integration with other well-known software is the knowledge..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4408068)

LB

Linda B.

Owner/Coach

> "My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

LR

Lori R.

VP of Operations

> "Customer service has always been very quick to respond and extremely helpful!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490005)

Michelle D.

CEO / Mental Health Practitioner

> "This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2451798)

DG

David G.

Owner

> "Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

LB

Linda B.

Owner/Coach

> "I don't want to spend hours on end finding a replacement program but after being down 3 times in less than 2 years I am..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

AO

Amy O.

Owner

> "I like that it gets integrated with my gmail calendars that are shared with the employees."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DM

Desiree M.

VP

> "I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385693)

LB

Linda B.

Owner/Coach

> "Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

SR

Sylvia R.

Structural Integration practitioner

> "I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349505)

LB

Linda B.

Owner/Coach

> "I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

AO

Amy O.

Owner

> "It helps me from doing back and forth phone calls."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

KM

Klaas M.

Managing Director

> "Whitelabel is expensive"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2487638)

RS

Richard S.

Manager

> "I believe that this is a great product for professionals seeking to automate their lead generating operations."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

KM

Klaas M.

Managing Director

> "not helpful team"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2487638)

[View Reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

LR

Lara R.

Director of Marketing

> "Having social, reviews, listings, campaigns, and website widgets all in one platform makes it easier to stay organized and..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002)

BK

Blerta K.

Language Instructor

> "Sometimes the system gets slow when I'm trying to update multiple student profiles at once."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798)

GD

Gary D.

President

> "I have been working with the Thryv platform and \[sensitive content hidden\] for the last few years to improve my CRM..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

TC

Tammy C.

Social Media Marketing Manager

> "The option to post videos to all the platforms is below average and could be upgraded."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792)

TC

Tammy C.

Social Media Marketing Manager

> "Overall, this is a well-rounded solution that excels in task management while maintaining strong customer support, good..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792)

IS

Ilayda S.

Marketing Director

> "The UI isn’t as smooth as seen on some newer platforms, and some features (email campaign tools, for example) feel somewhat..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

BK

Blerta K.

Language Instructor

> "The appointment calendar really saves me time - students can book their own lessons and I get notifications."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798)

GD

Gary D.

President

> "Many of the general posts did not reflect the quality of work that we perform."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

BK

Blerta K.

Language Instructor

> "The price feels a bit high for just 8 employees, but the time it saves me from administrative tasks lets me focus more on..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798)

GD

Gary D.

President

> "The standard Social media post program was a little hit or miss."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

JS

Joseph S.

Owner

> "They covered everything we needed in a website and SEO needs as well as a Business Google profile. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930)

ZM

Zaimah M.

CEO

> "My account manager haven’t reached out to me to set an appointment and I’m needing to talk to him."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7172227)

MB

Mary B.

Admin Office Mgr

> "sensitive content hidden\] is our performance success mgr and handles every question with care and really listens to what we..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7170097)

Leigha R.

Marketing Director

> "We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

SB

Steven B.

Owner

> "The appointment management of the Thryv team demonstrates a high level of consideration for the complexities of an in-home..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7165719)

RT

Ricki T.

Owner

> "It's not really worth it for me as a small business owner."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7079737)

TC

TJ C.

Owner

> "It does streamline the process of running a business and bringing back existing customers"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

SM

Sheri M.

Ceo

> "The price increases so often. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7166944)

AH

Alan H.

Director of Operations and Accounts

> "It performs all services it provides well, and at a competitive price point for our small business. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162116)

TD

Tom D.

Owner and Lead Photographer

> "Thryv became too costly and quirky, and they outsourced their tech support overseas."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6724193)

SM

Steve M.

Sales manager

> "Being able to send customers quotes and invoices are easy."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7161998)

JJ

Jenny J.

Manager

> "Customer service was terrible and critical errors about our business including the wrong phone number, the WRONG type of..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___5004229)

ET

Eva T.

EXECUTIVE ASSISTANT

> "The invoicing is also good as it sends it to our clients phone"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7170666)

AL

Andrew L.

ownder

> "Very little accountability on the side of upper management."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

ZM

Zaimah M.

CEO

> "I like when they communicate with me and keep in touch with me not just take my money and I don’t hear anything"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7172227)

Leigha R.

Marketing Director

> "It was difficult to get them to attend to our account."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

TC

TJ C.

Owner

> "Email function is good and invoice sending is simple. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

BH

Bridget H.

Owner/Operator

> "Lack of integration, timezone challenges from the start with scheduling, cannot load my logo or photos onto the Google My..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

TB

Terry B.

Administrator

> "The on boarding team were fantastic in helping us get it all set up and running smoothly and effectively."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7178424)

LS

Lisa S.

Directpr

> "I can't pull reports that include all my customers due to line restrictions."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018)

IS

Ilayda S.

Marketing Director

> "The automated reminders and review prompts brought in more feedback, which we’ve leveraged to refine our marketing."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

TP

Tyrone P.

Franchise owner

> "The mobile app doesn't go back to home that easy, you have to either close app or hit back a bunch of times."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907277)

RA

Rahman A.

Marketing Specialist

> "It has simplified our system for working with customers and tracking their responses."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6793855)

CM

Christopher M.

CEO

> "Poor at best."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6629877)

BB

Brandon B.

Owner

> "Overall, switching to this hosting company has made my online experience seamless and enjoyable!"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403)

VR

Verified Reviewer

V.P.

> "they admittedly didn't provide proper services to us, we asked for one option to be credit back on our credit card while we..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

BB

Brandon B.

Owner

> "I love my new internet hosting company for several reasons."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403)

BH

Bridget H.

Owner/Operator

> "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

TC

Tammy C.

Social Media Marketing Manager

> "Users can expect helpful guidance and reliable customer support."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792)

BF

Benjamin F.

Owner

> "They took me money with no returns. when I tried to cancel they said I had to pay for more moths even though i didn't sign..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4649043)

DR

Deanna R.

Sales Account Manager

> "We appreciate customer support and the ease of invoicing. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7132231)

SB

Susan B.

Vice President

> "Still being charged 5 months after cancellation letter was received."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

JS

Joseph S.

Owner

> "Their pricing was very reasonable for what was and still is offered. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930)

SB

Susan B.

Vice President

> "Unable to cancel after several attempts."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

IJ

Idania J.

President owner

> "I have received good leads and enjoy the contacts i have made."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243)

JM

Jonathan M.

CPA

> "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly,..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801)

JH

Jeanette H.

Store Manager

> "The price point is excellent as well. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164701)

RW

Rafer W.

Founder

> "there's a reason they lock you into a 6-month contract--because the platform sucks and they know after two months people..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___3668232)

LR

Lara R.

Director of Marketing

> "Thryv has been a really helpful tool in my day-to-day work."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002)

VR

Verified Reviewer

V.P.

> "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

JR

Justin R.

General Manager

> "My favorite part of Thryv was the single inbox for all of our channels. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

MA

Melanie A.

Office Manager

> "Some areas refer to open invoices as payments which is not just inaccurate, but the opposite of what they are."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

IS

Ilayda S.

Marketing Director

> "It saves time and standardizes the tone across our brand."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

MA

Melanie A.

Office Manager

> "I am not happy with the search function in the Billing & Invoicing section."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

AH

Alan H.

Director of Operations and Accounts

> "The customer support has been consistently very good."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162116)

TW

Tony W.

President

> "I have to physically enter every appointment that does not come through the software."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3996912)

JS

Joseph S.

Owner

> "Excellent, professional and enthusiastic. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930)

AB

Adam B.

Owner

> "Provided zero leads and all I got was 10-15 robo spam calls"

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4294252)

TB

Terry B.

Administrator

> "Excellent system, easy to set up and understand."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7178424)

CL

Cesar L.

Construction

> "Was using software for a while and was told if I add an seo it would put me on 1st spot in richland wa on Google search, ..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3594363)

TC

TJ C.

Owner

> "Great service from my team and the product suite is great. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

JH

Jorge H.

Painting

> "Never recommend this company just waisted Time and money"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6005824)

HS

Heather S.

Owner

> "This program is very easy to use. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7161992)

HS

Hannah S.

Owner/Life Integration Consultant

> "I don't think they are set up to work well with Neurodivergent folks, but that's systemic."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897244)

LM

Lynda M.

Admin

> "I worked with the same team and we really had fun. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164990)

MA

Melanie A.

Office Manager

> "I find the reporting to be clunky and cumbersome as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

IJ

Idania J.

President owner

> "Customer support is always available."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243)

SA

Samuel A.

public adjuster/office help

> "The email marketing campaigns are a little confusing to know when they start."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3745233)

Tyrell T.

Owner

> "Everyone that I have encountered in Thryv has been extremely professional, genuine, and knowledgeable."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137840)

AM

Andrew M.

President

> "I canceled my account after about 1 year, and they continued billing me."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134)

Charles T.

COO and Franchise Development

> "The team is great to work with."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137821)

MK

Michelle K.

owner

> "It's as if someone came up with a good concept and then hired I don't know who to develop lousy software, thinking that if..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603)

JL

Jeromy L.

Owner and Founder

> "The customization you can develop and the ease to adapt to the ever changing business world is crucial and central to the..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

AM

Andrew M.

President

> "Customer service confirmed the cancellation, but the bills kept on coming."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134)

AL

Andrew L.

ownder

> "My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

SB

Shawn B.

Owner

> "reminder process seems a bit too aggressive"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3706048)

JR

Justin R.

General Manager

> "I also enjoyed they would auto post social items for us."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

MP

Melanie P.

VP of Operations

> "Thryv support is not very organized and too many people reach out to attempt to fix things and not having nay information..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3351018)

JL

Jeromy L.

Owner and Founder

> "They designed a beautiful website and created a professional image both for me, my clients, and my competition. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

JL

Jeff L.

president

> "Can't believe that you cancelled the "work as" function."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897153)

[View Reviews](https://www.capterra.com/p/156926/Thryv/reviews/)

## User interface

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

4.45 (292)

[Thryv](https://www.capterra.com/p/156926/Thryv/)

4.21 (533)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

vcita

Top features

32/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142264/Appointment-Scheduling/#features)

Thryv

27/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/156926/Thryv/#features)

### Recognition

vcita is recognized as a top-rated tool in 1 Capterra Shortlist reports

Thryv is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

vcita

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Thryv

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

vcita

-   By vcita
-   Located in United States
-   Founded in 2010

Thryv

-   By Thryv
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/)

$35/month

Price

$19.99/month

4.2

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-268055/Appointment-Scheduling-vs-Goldie)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$244/month

Price

$25/month

4.1

Features

4.4

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-156926/Salesforce-vs-Thryv)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

$35/month

Price

$39/month

4.2

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142264/Jobber-vs-Appointment-Scheduling)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$244/month

Price

$20/month

4.1

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-156926/HubSpot-CRM-vs-Thryv)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$35/month

Price

$23.99/month

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-153752/Appointment-Scheduling-vs-Vagaro)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$244/month

Price

$14/month

4.1

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-156926/Zoho-CRM-vs-Thryv)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$35/month

Price

$20/month

4.2

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-191978/Appointment-Scheduling-vs-Acuity-Scheduling)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$244/month

Price

$50/month

4.1

Features

4.3

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/156926-157279/Thryv-vs-Dynamics-365)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$35/month

Price

$28/month

4.2

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-174830/Appointment-Scheduling-vs-GlossGenius)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$244/month

Price

$7/year

4.1

Features

4.5

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/156926-204998/Thryv-vs-Bigin-by-Zoho-CRM)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$35/month

Price

$0

4.2

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/142264-195467/Appointment-Scheduling-vs-Care-Patron)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$244/month

Price

$14.99/month

4.1

Features

4.6

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/156926-178819/Thryv-vs-EngageBay-Marketing)