# Compare vcita vs Solutionreach 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare vcita and Solutionreach based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142264-160916/Appointment-Scheduling-vs-Solutionreach

---

# vcita vs Solutionreach Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

vcitaSolutionreach2/4 selected

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.4 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.8 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

[## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.4 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [292 reviews](#user-reviews)

Positive

258

Neutral

18

Negative

16

[## Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.8 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

Starting Price

$329.00/month

Value-for-Money

3.5

Functionality

3.8

Ease of Use

3.9

Customer Service

3.5

Reviews Sentiment

RH

PA

JS

Based on [236 reviews](#user-reviews)

Positive

164

Neutral

23

Negative

49

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,544 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Appointment Management

4.5

Calendar Management

4.4

Credit Card Processing

\--

Availability Management

\--

\--%Fit

Missing features

Not enough reviews

Feature ratings

Online Booking

3.0

Appointment Management

3.9

Calendar Management

NA

Credit Card Processing

NA

Availability Management

\--

User satisfaction

User satisfaction

4.4

User reviews[292](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

3.8

User reviews[236](https://www.capterra.com/p/160916/Solutionreach/reviews/)

Ease of use

3.9

Functionality

3.8

Value for money

3.5

Customer support

3.5

Price starts from

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$329Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Best for

Solutionreach is built for medical practices and healthcare enterprises seeking to connect with their patients, with simpler scheduling, reminders, intake, surveys and more.

## User reviews

Pros & cons

DM

Donnie M.

Chief Revenue Officer

> "It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

DD

Debbie D.

Admin

> "We were unable to change wording on an email campaign we wanted to do b/c we had to upgrade it. While setting up client..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7163300)

CP

Courtney P.

Advocate

> "The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

CP

Courtney P.

Advocate

> "Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

DD

Debbie D.

Admin

> "VCita is a great scheduling tool, it is not that hard to use or navigate through. Whether doing billing or refunding, or..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7163300)

ZC

Zarinah C.

Owner

> "Almost every 3rd Saturday was not showing as available for scheduling."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

Andrew B.

Managing Director

> "It has lots of helpful auto features which allow you to maximise income streams."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

DM

Donnie M.

Chief Revenue Officer

> "The pricing is a little too high as well."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

EJW

Emma Jean W.

Analyst

> "I really like how vcita combines scheduling, invoicing, client management, and payments into one easy-to-use platform."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

DB

Diana B.

Dog Trainer

> "It isn't as customizable as we would like and we cannot track inventory."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6493039)

DS

David S.

Owner

> "Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

LM

Lisa M.

Chiropractor

> "Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

OW

Olga W.

Owner

> "I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7079652)

ZC

Zarinah C.

Owner

> "The email customer support was a pain."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

DS

David S.

Owner

> "Vcita took away most of my anxiety around how to best to communicate with my clients."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

JM

John M.

Advisor

> "The mobile app has constant issues loading so I don’t use it much."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

ZC

Zarinah C.

Owner

> "I love the “contact widget” that is placed on my website."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

SP

STEVE P.

President

> "When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6139475)

CP

Courtney P.

Advocate

> "I love all the tools that are available to help support many of the functions of our business. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

Damon M.

Owner

> "The credit card processing procedures were a bit ridiculous"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489623)

MJ

Margaret J.

Owner-Instructor

> "Overall, I find it to be a useful platform for scheduling courses."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078503)

MM

Mackenzie M.

instructor

> "wish people had to pay before signing up, makes it hard to keep up with payments"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6627900)

CR

Cory R.

Ops

> "centralizing scheduling, payments, and client communication, with strong points being easy online booking"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7060996)

JM

John M.

Advisor

> "The mobile app is one star because it always has issues loading."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

BK

Bridgette K.

owner

> "It also allows my business to schedule appointments integrated via my google account."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6507020)

JM

John M.

Advisor

> "Expensive with no option to eliminate unneeded features."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

Andrew B.

Managing Director

> "The overall price for this if paid yearly is very reasonable for the functions offered."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

BT

Brianna T.

Lead Editor

> "The price was no longer worth the offering."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7073785)

EJW

Emma Jean W.

Analyst

> "It saves me hours each week and helps my business look more professional."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

AA

Alaa A.

CAD CAM Designer

> "vcita is slightly expensive for one module, and we faced some obstacles in integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

LM

Lisa M.

Chiropractor

> "Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

Abel A.

Agent

> "What I didn't like about this software is that certain features require upgrades to premium plans"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5094867)

GM

Gianni M.

Marketing Manager

> "The software allows seamless sending and recording of messages."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6642319)

AD

Anisa D.

Counselor

> "The online calendar on the mobile device is not as easy to use compared to the desktop"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6007661)

LM

Lisa M.

Chiropractor

> "I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

DSF

Dr Stacy F.

Clinical sexologist

> "When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372830)

VR

Verified Reviewer

Sports Therapy services

> "Professional looking features that add onto websites with ease."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

BrK

Buğra K.

IT

> "From sales to support, they have the worst customer relations team I’ve ever seen."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#SoftwareAdvice___6293035)

FS

Faith S.

Owner Educator

> "They fact that they allow for group scheduling really helps me with my business needs."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490218)

SS

Shelly S.

CEO

> "I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372712)

ND

Neil D.

President and CEO

> "vCita is my one-stop solution to marketing, booking, and collections."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492365)

MW

Michelle W.

Owner/Head Dog Trainer & Behavior Consultant

> "When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348798)

VR

Verified Reviewer

Sports Therapy services

> "Positive experience, was easy to add it onto my website and clients loved the personalised client portal."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

DG

David G.

Owner

> "I dislike having to click so many times to get invoice marked as payed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Theresa A.

Social Media Manager and Seo Content Writer

> "I also like the customized email templates it offers."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6439169)

AO

Amy O.

Owner

> "It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

EJW

Emma Jean W.

Analyst

> "Overall, vcita has made a big difference in how I run my business."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

RS

Richard S.

Manager

> "I was not able to originally integrate my I Calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

AH

Angela H.

creator and spiritual director

> "I have been using it for one year, and now I have more clients, and my system works."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6495726)

PD

Pim D.

Owner

> "I also miss The sync option with Apple iCloud."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

LD

Latoya D.

Founder

> "It has made my small business much more efficient"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6491181)

AO

Amy O.

Owner

> "I don't like how "wordy" it is in my gmail calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

AA

Alaa A.

CAD CAM Designer

> "vcita is amazing for Customer management, including all functions and features, but the remote payments were the most..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

PD

Pim D.

Owner

> "The VAT issue and I miss the connection with Mollie payment."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

TS

Taryn S.

CEO

> "It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348599)

Joshua C.

Digital Product & Marketing Expert

> "I wasn’t very fond of the lack of offerings for integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385726)

SA

Shawnna A.

Certified Travel Advisor

> "Very nice very helpful staff, awsome reponse time when help is needed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489632)

EM

Evelyn M.

Freelance Photographer and Jewelry Maker

> "I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say,..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2357606)

Adriana S.

CEO

> "In my business we offer mental health services and have several professionals, was easy customize the service to everyone..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4145852)

VB

Van B.

CEO

> "Only thing I don’t like is the payment processor."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349770)

ED

Elonnah D.

Animal Behaviourist

> "It's fantastic, made my business admin so much easier!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492939)

KO

Karlis O.

Director

> "The billing/invoicing mechanism isn't as robust as some other systems."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2960720)

LW

Lazaria W.

Tax Preparer

> "The ability to quickly receive customer support and their integration with other well-known software is the knowledge..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4408068)

LB

Linda B.

Owner/Coach

> "My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

LR

Lori R.

VP of Operations

> "Customer service has always been very quick to respond and extremely helpful!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490005)

Michelle D.

CEO / Mental Health Practitioner

> "This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2451798)

DG

David G.

Owner

> "Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

LB

Linda B.

Owner/Coach

> "I don't want to spend hours on end finding a replacement program but after being down 3 times in less than 2 years I am..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

AO

Amy O.

Owner

> "I like that it gets integrated with my gmail calendars that are shared with the employees."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DM

Desiree M.

VP

> "I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385693)

LB

Linda B.

Owner/Coach

> "Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

SR

Sylvia R.

Structural Integration practitioner

> "I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349505)

LB

Linda B.

Owner/Coach

> "I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

AO

Amy O.

Owner

> "It helps me from doing back and forth phone calls."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

KM

Klaas M.

Managing Director

> "Whitelabel is expensive"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2487638)

RS

Richard S.

Manager

> "I believe that this is a great product for professionals seeking to automate their lead generating operations."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

KM

Klaas M.

Managing Director

> "not helpful team"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2487638)

[View Reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

RH

Reagan H.

Optician

> "The ease of communication with our patients without having to use our personal cellphones is something that I really like."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___7120180)

RH

Reagan H.

Optician

> "I dislike that sometimes it sends out the wrong text messages to patients through our main system, but other than that,..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___7120180)

PA

Paul A.

Admin

> "Recommend you work with a reputable company who honors the assurances of their sales staff. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6884339)

PA

Paul A.

Admin

> "In my experience and in my opinion, this is not a reputable company to contract with. if they treat medical doctors..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6884339)

JS

Julie S.

Owner

> "We used Solutionreach for several years before switching to a company that we felt was a better fit for our office. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6493667)

BB

Beth B.

Office Manager

> "Then decided to call costumer service only to find out the the feature that he tried so hard to sell to me, which i..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332)

KJ

Karen J.

COO

> "It is easy to track open rates and other useful information for your campaigns."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

JK

James K.

IT

> "Then they chaise you for the money because they did not stop their servers from sending messages when you disconnected..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031)

JZ

Joann Z.

IT

> "The software turned our simple phone system to messaging offering another way to engage our patients and potential..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3730894)

LD

Lydia D.

Ast. office manager

> "My least favorite part about SR is the inability to add notes per patient for group messaging example being: if we create..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3708042)

BB

Beth B.

Office Manager

> "Cost was reasonable for the product and I was led to believe it was fully compatible with Dentrix"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332)

DJ

Debbie J.

Marketing Manager

> "Since the platform isn't too developed yet, you run into a lot of issues where you have to reach out for help."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6065749)

JK

James K.

IT

> "There are less expensive, more honorable companies out there."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031)

DJ

Debbie J.

Marketing Manager

> "They got our practice to sign up with a great discount promising exceptional customer service but wasn't met with this..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6065749)

JZ

Joann Z.

IT

> "Solution Reach opened up a number of avenues to help us better engage our patients and potential patients."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3730894)

KJ

Karen J.

COO

> "We left because we could not count on them and when they screwed up they don't admit their errors which is very..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

KJ

Karen J.

COO

> "Good reporting features and easy to use."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

LD

Lorry D.

Administration

> "sensitive content hidden\], sales agent, and Customer service (based in Philippines) are the worst."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6290431)

KS

Kumar S.

CEO

> "It really helps us keep our schedule up-to-date and also allows our staff to focus on other areas."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3478342)

JK

James K.

IT

> "I was with them for over 5 years and they had no loyalty and no honor when it came to keeping their word."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031)

LD

Lydia D.

Ast. office manager

> "My favorite part about we is the accessibility for where ever you are. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3708042)

BB

Beth B.

Office Manager

> "Can not use all the features I would like"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332)

NS

Nancy S.

Front OFfice mgr

> "Over all good and helpful, but we found another cheaper - saving money is alway key if we can..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___4521973)

KJ

Karen J.

COO

> "Customer support and reliability are awful."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

HS

Hannah S.

Financial Coordinator

> "I really liked the review system built into the software, good online reviews are a cornerstone of attracting new..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3380667)

CS

Crystal S.

Patient Care Coordinator

> "The only thing I dislike about Solutionreach would be that we don't have a lot of characters to use in a text when we are..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3612303)

BC

Brandon C.

Optometrist

> "It can call or text the patient for you and patients love the timely reminders. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3326580)

LD

Lorry D.

Administration

> "Poor overall. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6290431)

CH

Casey H.

optometric technician

> "The SMS is by far the best and most efficient way to communicate with our patients."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3243035)

AL

Alyssa L.

Brand Engagement Strategist

> "This is usually a lengthy process, most times all the images are not uploaded and they have to put you back on hold while..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

CH

Carrie H.

Marketing Manager

> "Originally SolutionReach worked well for transferring patient reviews to a testimonials page on our website."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2400093)

AL

Alyssa L.

Brand Engagement Strategist

> "Half the time, images have gaps in between causing the email to look unprofessional."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

KS

Kumar S.

CEO

> "Love the text and email remainders."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3478342)

SS

Scott S.

COO

> "customer support was terrible despite continuous complaints"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3702134)

HS

Hannah S.

Financial Coordinator

> "It has some good features, but I think the negative outweighs the positive."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3380667)

BF

Brittany F.

Manager of Global Patient Communications

> "blocking reminders so patient's don't receive out of date reminders because of the undependable sync, yet the blocks are..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2611279)

CS

Crystal S.

Patient Care Coordinator

> "You can call them anytime and they are always happy to help solve any issues."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3612303)

AL

Alyssa L.

Brand Engagement Strategist

> "Some are very friendly but it takes a long time to get ahold of a case manager to fix the issue and half the time they..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

RF

Richard F.

Administrator

> "It works the few days that the scheduling system and SolutionReach are able to sync."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2808187)

AL

Alyssa L.

Brand Engagement Strategist

> "This software never wants to work and has strange bugs that their team refuses to fix."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

CH

Casey H.

optometric technician

> "We switched from Weave and have had no issues."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3243035)

AL

Alyssa L.

Brand Engagement Strategist

> "Images never want to load, not Jpeg or png."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

JF

Jeremy F.

Owner

> "I use SolutionReach to allow greater patient communication"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___2288402)

DS

Delonna S.

Office Manager

> "Great when we first signed up - Now its terrible"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___4523194)

KH

Kathleen H.

owner

> "The texting feature is useful and saves time."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2530372)

AL

Alyssa L.

Brand Engagement Strategist

> "I thought it was something I was doing wrong, called in to see how to fix it - only to be told that's how their software..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

JF

Jessica F.

Clinic Supervisor

> "Patient communication has never been so effective, smooth, and successful with using this product! "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2768296)

AL

Alyssa L.

Brand Engagement Strategist

> "I am on month 8 and they are clearly aware of the issue but have not fixed it in any way."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

[View Reviews](https://www.capterra.com/p/160916/Solutionreach/reviews/)

## User interface

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

4.45 (292)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)

3.81 (236)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

vcita

Top features

32/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142264/Appointment-Scheduling/#features)

Solutionreach

19/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/160916/Solutionreach/#features)

### Recognition

vcita is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Solutionreach

### Deployment & support

vcita

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Solutionreach

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

vcita

-   By vcita
-   Located in United States
-   Founded in 2010

Solutionreach

-   By Solutionreach
-   Located in United States
-   Founded in 2001

## Popular Comparisons

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/)

$35/month

Price

$19.99/month

4.2

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-268055/Appointment-Scheduling-vs-Goldie)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$329/month

Price

$0

3.8

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/160916-195467/Solutionreach-vs-Care-Patron)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

$35/month

Price

$39/month

4.2

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142264/Jobber-vs-Appointment-Scheduling)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$329/month

Price

$23.99/month

3.8

Features

4.5

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153752-160916/Vagaro-vs-Solutionreach)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$35/month

Price

$23.99/month

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-153752/Appointment-Scheduling-vs-Vagaro)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

vs

[Weave](https://www.capterra.com/p/141842/Weave/)[4.33 (672)](https://www.capterra.com/p/141842/Weave/reviews/)

$329/month

Price

$199/month

3.8

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-160916/Weave-vs-Solutionreach)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$35/month

Price

$20/month

4.2

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-191978/Appointment-Scheduling-vs-Acuity-Scheduling)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$329/month

Price

$20/month

3.8

Features

4.7

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/160916-191978/Solutionreach-vs-Acuity-Scheduling)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$35/month

Price

$28/month

4.2

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-174830/Appointment-Scheduling-vs-GlossGenius)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/)

$329/month

Price

$19.99/month

3.8

Features

4.6

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/160916-268055/Solutionreach-vs-Goldie)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$35/month

Price

$0

4.2

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/142264-195467/Appointment-Scheduling-vs-Care-Patron)

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

vs

[GoReminders](https://www.capterra.com/p/154785/GoReminders/)[4.83 (277)](https://www.capterra.com/p/154785/GoReminders/reviews/)

$329/month

Price

$8/month

3.8

Features

4.7

3.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/154785-160916/GoReminders-vs-Solutionreach)