# Compare vcita vs Podium 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare vcita and Podium based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142264-164285/Appointment-Scheduling-vs-Podium

---

# vcita vs Podium Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

vcitaPodium2/4 selected

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.3 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

[## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [291 reviews](#user-reviews)

Positive

257

Neutral

18

Negative

16

[## Podium](https://www.capterra.com/p/164285/Podium/)[4.3 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

Based on [522 reviews](#user-reviews)

Positive

436

Neutral

27

Negative

59

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,488 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

SMS Messaging

\--

Mass Texting

4.4

Campaign Scheduling

\--

Message Personalization

3.0

Scheduled Messaging

5.0

\--%Fit

Not enough reviews

Feature ratings

SMS Messaging

3.5

Mass Texting

2.8

Campaign Scheduling

1.0

Message Personalization

\--

Scheduled Messaging

\--

User satisfaction

User satisfaction

4.5

User reviews[291](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.3

User reviews[522](https://www.capterra.com/p/164285/Podium/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

3.9

Customer support

4.0

Price starts from

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Best for

Podium caters to businesses across automotive, health and wellness, home services, and retail industries.

## User reviews

Pros & cons

DM

Donnie M.

Chief Revenue Officer

> "It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

CP

Courtney P.

Advocate

> "Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

CP

Courtney P.

Advocate

> "The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars...."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

ZC

Zarinah C.

Owner

> "Almost every 3rd Saturday was not showing as available for scheduling."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

Andrew B.

Managing Director

> "It has lots of helpful auto features which allow you to maximise income streams."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

DM

Donnie M.

Chief Revenue Officer

> "The pricing is a little too high as well."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

EJW

Emma Jean W.

Analyst

> "I really like how vcita combines scheduling, invoicing, client management, and payments into one easy-to-use platform."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

DB

Diana B.

Dog Trainer

> "It isn't as customizable as we would like and we cannot track inventory."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6493039)

CR

Cory R.

Ops

> "centralizing scheduling, payments, and client communication, with strong points being easy online booking"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7060996)

LM

Lisa M.

Chiropractor

> "Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

DS

David S.

Owner

> "Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

ZC

Zarinah C.

Owner

> "The email customer support was a pain."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

OW

Olga W.

Owner

> "I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7079652)

JM

John M.

Advisor

> "The mobile app has constant issues loading so I don’t use it much."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

DS

David S.

Owner

> "Vcita took away most of my anxiety around how to best to communicate with my clients."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

SP

STEVE P.

President

> "When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6139475)

ZC

Zarinah C.

Owner

> "I love the “contact widget” that is placed on my website."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

Damon M.

Owner

> "The credit card processing procedures were a bit ridiculous"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489623)

CP

Courtney P.

Advocate

> "I love all the tools that are available to help support many of the functions of our business. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

BT

Brianna T.

Lead Editor

> "The price was no longer worth the offering."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7073785)

MJ

Margaret J.

Owner-Instructor

> "Overall, I find it to be a useful platform for scheduling courses."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078503)

MM

Mackenzie M.

instructor

> "wish people had to pay before signing up, makes it hard to keep up with payments"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6627900)

BK

Bridgette K.

owner

> "It also allows my business to schedule appointments integrated via my google account."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6507020)

JM

John M.

Advisor

> "The mobile app is one star because it always has issues loading."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

Andrew B.

Managing Director

> "The overall price for this if paid yearly is very reasonable for the functions offered."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

JM

John M.

Advisor

> "Expensive with no option to eliminate unneeded features."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

EJW

Emma Jean W.

Analyst

> "It saves me hours each week and helps my business look more professional."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

AA

Alaa A.

CAD CAM Designer

> "vcita is slightly expensive for one module, and we faced some obstacles in integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

LM

Lisa M.

Chiropractor

> "Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

Abel A.

Agent

> "What I didn't like about this software is that certain features require upgrades to premium plans"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5094867)

GM

Gianni M.

Marketing Manager

> "The software allows seamless sending and recording of messages."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6642319)

AD

Anisa D.

Counselor

> "The online calendar on the mobile device is not as easy to use compared to the desktop"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6007661)

LM

Lisa M.

Chiropractor

> "I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

DSF

Dr Stacy F.

Clinical sexologist

> "When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372830)

VR

Verified Reviewer

Sports Therapy services

> "Professional looking features that add onto websites with ease."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

BrK

Buğra K.

IT

> "From sales to support, they have the worst customer relations team I’ve ever seen."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#SoftwareAdvice___6293035)

FS

Faith S.

Owner Educator

> "They fact that they allow for group scheduling really helps me with my business needs."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490218)

SS

Shelly S.

CEO

> "I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372712)

ND

Neil D.

President and CEO

> "vCita is my one-stop solution to marketing, booking, and collections."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492365)

MW

Michelle W.

Owner/Head Dog Trainer & Behavior Consultant

> "When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all)."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348798)

VR

Verified Reviewer

Sports Therapy services

> "Positive experience, was easy to add it onto my website and clients loved the personalised client portal."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

DG

David G.

Owner

> "I dislike having to click so many times to get invoice marked as payed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Theresa A.

Social Media Manager and Seo Content Writer

> "I also like the customized email templates it offers."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6439169)

AO

Amy O.

Owner

> "It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

EJW

Emma Jean W.

Analyst

> "Overall, vcita has made a big difference in how I run my business."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

RS

Richard S.

Manager

> "I was not able to originally integrate my I Calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

AH

Angela H.

creator and spiritual director

> "I have been using it for one year, and now I have more clients, and my system works."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6495726)

PD

Pim D.

Owner

> "I also miss The sync option with Apple iCloud."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

LD

Latoya D.

Founder

> "It has made my small business much more efficient"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6491181)

AO

Amy O.

Owner

> "I don't like how "wordy" it is in my gmail calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

AA

Alaa A.

CAD CAM Designer

> "vcita is amazing for Customer management, including all functions and features, but the remote payments were the most..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

PD

Pim D.

Owner

> "The VAT issue and I miss the connection with Mollie payment."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

TS

Taryn S.

CEO

> "It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348599)

Joshua C.

Digital Product & Marketing Expert

> "I wasn’t very fond of the lack of offerings for integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385726)

SA

Shawnna A.

Certified Travel Advisor

> "Very nice very helpful staff, awsome reponse time when help is needed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489632)

EM

Evelyn M.

Freelance Photographer and Jewelry Maker

> "I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say,..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2357606)

Adriana S.

CEO

> "In my business we offer mental health services and have several professionals, was easy customize the service to everyone..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4145852)

VB

Van B.

CEO

> "Only thing I don’t like is the payment processor."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349770)

ED

Elonnah D.

Animal Behaviourist

> "It's fantastic, made my business admin so much easier!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492939)

KO

Karlis O.

Director

> "The billing/invoicing mechanism isn't as robust as some other systems."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2960720)

LW

Lazaria W.

Tax Preparer

> "The ability to quickly receive customer support and their integration with other well-known software is the knowledge that..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4408068)

LF

Lynne F.

Dog trainer

> "Group events all default to invitation only ( a somewhat weird and useless default) so, you have to get people to sign up..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

LR

Lori R.

VP of Operations

> "Customer service has always been very quick to respond and extremely helpful!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490005)

LB

Linda B.

Owner/Coach

> "My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DG

David G.

Owner

> "Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Michelle D.

CEO / Mental Health Practitioner

> "This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2451798)

AO

Amy O.

Owner

> "I like that it gets integrated with my gmail calendars that are shared with the employees."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "I don't want to spend hours on end finding a replacement program but after being down 3 times in less than 2 years I am..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

SkW

Samuel k W.

web designer

> "awesome, it makes me to be confidence , I can now send traffic to my website knowing potential customers will be able to..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___3612360)

LB

Linda B.

Owner/Coach

> "THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DM

Desiree M.

VP

> "I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow including..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385693)

DT

Dennison T.

Owner

> "On the rare occasion there is an update, I find something on my website no longer works, instead of being improved."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2231902)

SR

Sylvia R.

Structural Integration practitioner

> "I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349505)

LF

Lynne F.

Dog trainer

> "In the meantime my livelihood hangs in the balance, with all classes having to be cancelled and customers disappointed. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

AO

Amy O.

Owner

> "It helps me from doing back and forth phone calls."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

RS

Richard S.

Manager

> "I believe that this is a great product for professionals seeking to automate their lead generating operations."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

LB

Linda B.

Owner/Coach

> "I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

AT

Alba T.

Ingénieur

> "Instantly manages our invoice and saves us valuable time."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4555465)

LF

Lynne F.

Dog trainer

> "The form doesn't send. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

[View Reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

JA

Jhovanny A.

Receptionist- New Client Liaison

> "What i liked most about Podium was the all in one communication found in the application. Whether it was direct messages,..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7067082)

IS

Ilayda S.

Marketing Director

> "It’s obviously designed with service businesses in mind, so some features that are common in retail, like inventory..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6788331)

ClJ

Céline J.

Social Media Manager

> "It works well with our setup — we can send payment links and bulk SMS to clients quickly and securely."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6873049)

JL

Jessica L.

Dispatcher, Project manager, Purchasing manager

> "The typed transcripts are not always accurate."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7097935)

IS

Ilayda S.

Marketing Director

> "I love that I can respond to customer inquiries via SMS quickly, while not switching between platforms including sending..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6788331)

RM

Rowena M.

online seller

> "From an admin perspective, the mobile app is less enlightening than the browser version.- Monitoring conversations is..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

EB

Eli B.

CEO

> "From the Podium dashboard, you are able to connect with your past customers via email or text to prequalify their experience..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6035779)

CW

Casey W.

Office Manager

> "The anayltics dashboard is not very deep and there are times where i didnt receive alerts."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6504344)

HL

Holly L.

Business Development Manager

> "Great way to get Reviews with easy text and email links to send."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6480197)

SW

Sean W.

Vice President

> "They did provide one less month payment , but that was not even close to many months with no proper service."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6455240)

WS

Whitney S.

Paralegal

> "I like the platform for messaging to our clients."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

RG

Ravin G.

CEO

> "Do your own research before investing your time and money here."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6885478)

ML

Michael L.

President and Physician

> "I like the ability to integrate my business landline number with SMS capability. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

WS

Whitney S.

Paralegal

> "We had several outages, and it was the worst because our clients could not get ahold of us."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

BB

Brendan B.

Sales Consultant

> "So easy to send secure payment links and send mass-messages."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6546850)

ZD

Zach D.

director

> "The interface can be a little overwhelming at times."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6773800)

Jennifer K.

Marketing Manager

> "Easy for our employees to use on both mobile and desktop."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6497136)

JB

Jessica B.

Marketing Manager

> "Not being able to contact a person with issues."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6610496)

VS

Vikas S.

office manager

> "One of the notable features of Podium is its ability to help businesses improve their online reputation by automating the..."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___4703528)

JT

Justin T.

COO

> "Absolute predatory and bottom notch customer service."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7036877)

SW

Sam W.

Service Advisor

> "In less than 1 month, Podium has helped grow communications with customers and provided positive feedback for the business."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4923823)

SW

Sean W.

Vice President

> "Continuous IT tickets that had months with inadequate service."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6455240)

HR

Heather R.

Office Manager

> "I didn't have any issues with the program while using it"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6540937)

EB

Eli B.

CEO

> "You may only want to use podium for one specific feature and have to pay for an annual plan that includes features you don't..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6035779)

RA

Rick A.

Attorney

> "All in one interface, mostly seamless communication portal, partial functionality standalone app."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6169494)

AD

Andy D.

President

> "It took over three months for them to release my phone number ($1800), and now they are saying that I "automatically" signed..."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6272976)

TQ

Tyler Q.

Director of Business Development

> "We found a more robust cost effective solution for our company with Sinch MessageMedia."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

Julie Anna E.

Marketing Manager

> "We had a manager leave at our company and they continued sending emails to her email address for a year and a half! Despite..."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

HDD

H David D.

Installed Sales Manager

> "Easy to communicate with customers, request reviews and get payments either at the jobsite or from the office. "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6004170)

WS

Whitney S.

Paralegal

> "Podium phones is the worst."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

JF

Josh F.

COO

> "Podium helps us track our Google reviews, collect payments, and communicate with customers"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3829636)

Brandon B.

Owner

> "They will make HUGE mistakes like porting away your personal number with NO accountability or concerns for your business."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6236312)

LV

Leah V.

Admin Assistant

> "We were pleased with the Podium texting feature that patients could communicate in this form and begin a chat from our..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3559690)

TQ

Tyler Q.

Director of Business Development

> "It took 2 billing cycles and a few calls to finally cancel."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

AM

Atendi M.

IT Manager

> "It supports live chat and makes meeting customer satisfaction easy"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6165401)

Scott S.

Owner

> "the worst company I've ever dealt with!"

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6712204)

RM

Rowena M.

online seller

> "The Facebook integration makes it simple to turn messages into leads.+ "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

LA

Lisa A.

Owner

> "Quickbooks lack of integration and sane for PestRoutes"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4862935)

TH

Trinity H.

General Manager

> "I like that chats are assigned to the person that answers and then disapears from others use."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6145420)

ML

Michael L.

President and Physician

> "It was good until I stumbled upon problems on their end, and they do not respond to these problems in a timely fashion. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

JB

Jessica B.

Marketing Manager

> "How easy everything is to use."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6610496)

ML

Michael L.

President and Physician

> "I hope they iron out their problems so I don't ever have to speak to anyone at Podium Customer Service. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

WS

Whitney S.

Paralegal

> "The interface is user friendly and very easy to navigate."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

Julie Anna E.

Marketing Manager

> "Today I got a 16 step instructions document from a rep, with no help."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

Jennifer K.

Marketing Manager

> "Easy setup on our website."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6497136)

DM

Dickson M.

Cyber security

> "Does not offer notifications or gives too many alerts, is difficult to identify or locate the person you are speaking with,..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4331751)

CR

Cheyenne R.

MA

> "Easy to navigate and gets the job done fairly quickly"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6461937)

TQ

Tyler Q.

Director of Business Development

> "We no longer using Podium due to price."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

DM

Dickson M.

Cyber security

> "Having discussions assigned to me allows me to quickly begin addressing inquiries and setting up appointments with clients."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4331751)

CB

Caitlin B.

Payroll and Tax Coordinator

> "There are updates often that change the layout and can make it difficult to navigate while getting used to the new layout."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3685274)

DP

Dan P.

Marketing

> "We enjoy gathering reviews from customers that have either purchased a vehicle or serviced a vehicle at our dealership."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4376893)

EH

Elle H.

Marketing Director

> "The payment processing was not something we could use because it doesn't sync up with your website or inventory."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3940446)

AM

Atendi M.

IT Manager

> "It makes handling customer experience easy"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6165401)

ML

Michael L.

President and Physician

> "They very rarely respond in a timely fashion."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

WS

Wiatt S.

Receptionist

> "Podium is useful in billing, scheduling, assisting patients at home, and reducing phone calls in the clinic which makes a..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3487106)

MH

Michaela H.

Marketing Manager

> "Their sales team is relentless and a little on the shady side."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6067297)

AW

Amanda W.

Administrative Assistant

> "The texting feature is really convenient for our patients and they like being able to get real-time responses without having..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3030785)

KK

Kat K.

Owner

> "I had to dispute with my credit card company through several months, and now I’m being harassed by them for an outstanding..."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___4669007)

EB

Evan B.

Owner

> "Sales was good. Once I paid money, I was literally forgotten about, not one person would train me or get back to me and..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3829478)

DK

Devon K.

Sales Associate

> "Price was definetely not a good aspect of this product"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6243444)

DP

Dana P.

Brand Ambassador

> "Well, I didn't get the competitive they promised me, but I love their automated posts for a 4 star and above rating."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4787932)

Julie Anna E.

Marketing Manager

> "Communication is a huge issue."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

RM

Rowena M.

online seller

> "It is simple to utilize for the entire crew here."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

VR

Verified Reviewer

Director of Institutional Sales

> "Now the customer service help feels like I'm chatting with overworked, underpaid, and uninterested grumpy teenagers."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4039912)

DR

Diego R.

Practice Director

> "The responses would show up on our Google page within a day."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3855197)

VR

Verified Reviewer

Director of Institutional Sales

> "The employees and I complained so much about the glitch issues of Swell that our company returned to Podium. "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4039912)

JT

Jacqueline T.

csr

> "Its very user friendly as well as reliable and has alot of useful features for small and big businesses."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3863032)

AD

Andy D.

President

> "This has been an awful experience. "

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6272976)

RV

Robin V.

Administrator

> "Loved the fact that I could email and text on the same screen."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4319516)

ML

Michael L.

President and Physician

> "Customer service is horrific. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

DW

Darren W.

Marketing Coordinator

> "The UX may not be as great as Podium but the delivery rates are much better which is leading to us having more leads (and..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325)

KW

Kevin W.

Owner

> "I tried to work through the onboarding team to see if there was something I was missing but couldn't get a response and when..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3484335)

Jordan B.

VP

> "It is expensive but allows us to reach our clients and accept payments the way that they want to and in a secure way."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2889926)

DW

Darren W.

Marketing Coordinator

> "I began to question the validity of Podiums claims and asked numerous times if they could provide an actual report on sends..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325)

SC

Shauna C.

Operations Manager

> "Our customers are happy with the communication options that we have."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4377565)

MC

Mikey C.

VP Marketing

> "Eventually support dropped off and no longer saw the value in the pricing"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4765030)

AA

Amanda A.

Insurance Claims Manager

> "We use it daily to text with our customers who love to communicate via text messages."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3297042)

DW

Darren W.

Marketing Coordinator

> "Had brought countless questions and issues I was noticing with the platform on missing leads and review requests not..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325)

CD

Charles D.

BDC Director

> "Generated almost 1300 reviews with an aggregate 4.7 rating on Google in just 3 years"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3607589)

VS

Vikas S.

office manager

> "one potential downside of Podium is its pricing"

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___4703528)

[View Reviews](https://www.capterra.com/p/164285/Podium/reviews/)

## User interface

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

4.45 (291)

[Podium](https://www.capterra.com/p/164285/Podium/)

4.26 (522)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

vcita

22/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/142264/Appointment-Scheduling/#features)

Podium

22/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/164285/Podium/#features)

### Recognition

vcita is recognized as a top-rated tool in 1 Capterra Shortlist reports

Podium is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

vcita

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Podium

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

vcita

-   By vcita
-   Located in United States
-   Founded in 2010

Podium

-   By Podium
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,148)](https://www.capterra.com/p/268055/Goldie/reviews/)

$35/month

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4.2

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-268055/Appointment-Scheduling-vs-Goldie)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.26 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/152997-164285/BirdEye-vs-Podium)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$35/month

Price

$23.99/month

4.2

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-153752/Appointment-Scheduling-vs-Vagaro)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.26 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (196)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/)

Contact vendor for pricing

Price

$99/month

4.2

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144990-164285/Referral-Marketing-Automation-vs-Podium)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$35/month

Price

$39/month

4.2

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142264/Jobber-vs-Appointment-Scheduling)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.26 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.18 (514)](https://www.capterra.com/p/156926/Thryv/reviews/)

Contact vendor for pricing

Price

$244/month

4.2

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/156926-164285/Thryv-vs-Podium)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$35/month

Price

$20/month

4.2

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-191978/Appointment-Scheduling-vs-Acuity-Scheduling)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.26 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (357)](https://www.capterra.com/p/172802/Swell/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164285-172802/Podium-vs-Swell)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$35/month

Price

$28/month

4.2

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-174830/Appointment-Scheduling-vs-GlossGenius)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$35/month

Price

$0

4.2

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/142264-195467/Appointment-Scheduling-vs-Care-Patron)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$35/month

Price

$99/month

4.2

Features

4.0

4.4

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-142264/MINDBODY-vs-Appointment-Scheduling)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$35/month

Price

€9.9/month

4.2

Features

4.4

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-142264/Simplybook-me-vs-Appointment-Scheduling)