# Compare vcita vs Square Appointments 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare vcita and Square Appointments based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142264-170263/Appointment-Scheduling-vs-Square-Appointments

---

# vcita vs Square Appointments Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

vcitaSquare Appointments2/4 selected

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (256)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

[## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [291 reviews](#user-reviews)

Positive

257

Neutral

18

Negative

16

[## Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (256)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [256 reviews](#user-reviews)

Positive

218

Neutral

30

Negative

8

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,260 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Not enough reviews

Feature ratings

Appointment Management

4.5

Online Booking

4.6

Calendar Management

4.4

Credit Card Processing

\--

Availability Management

\--

79%Fit

High performer

Feature ratings

Appointment Management

4.5

Online Booking

4.4

Calendar Management

4.5

Credit Card Processing

4.0

Availability Management

4.6

User satisfaction

User satisfaction

4.5

User reviews[291](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.5

User reviews[256](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Best for

Square Appointments is used by beauty salons, barbershops, hair salons, nail salons, day spas, tattoo & piercing studios, med spas, fitness centers, and professional service providers.

## User reviews

Pros & cons

DM

Donnie M.

Chief Revenue Officer

> "It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

CP

Courtney P.

Advocate

> "Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

CP

Courtney P.

Advocate

> "The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars...."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

ZC

Zarinah C.

Owner

> "Almost every 3rd Saturday was not showing as available for scheduling."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

Andrew B.

Managing Director

> "It has lots of helpful auto features which allow you to maximise income streams."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

DM

Donnie M.

Chief Revenue Officer

> "The pricing is a little too high as well."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

EJW

Emma Jean W.

Analyst

> "I really like how vcita combines scheduling, invoicing, client management, and payments into one easy-to-use platform."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

DB

Diana B.

Dog Trainer

> "It isn't as customizable as we would like and we cannot track inventory."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6493039)

CR

Cory R.

Ops

> "centralizing scheduling, payments, and client communication, with strong points being easy online booking"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7060996)

LM

Lisa M.

Chiropractor

> "Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

DS

David S.

Owner

> "Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

ZC

Zarinah C.

Owner

> "The email customer support was a pain."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

OW

Olga W.

Owner

> "I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7079652)

JM

John M.

Advisor

> "The mobile app has constant issues loading so I don’t use it much."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

DS

David S.

Owner

> "Vcita took away most of my anxiety around how to best to communicate with my clients."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

SP

STEVE P.

President

> "When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6139475)

ZC

Zarinah C.

Owner

> "I love the “contact widget” that is placed on my website."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

Damon M.

Owner

> "The credit card processing procedures were a bit ridiculous"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489623)

CP

Courtney P.

Advocate

> "I love all the tools that are available to help support many of the functions of our business. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

BT

Brianna T.

Lead Editor

> "The price was no longer worth the offering."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7073785)

MJ

Margaret J.

Owner-Instructor

> "Overall, I find it to be a useful platform for scheduling courses."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078503)

MM

Mackenzie M.

instructor

> "wish people had to pay before signing up, makes it hard to keep up with payments"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6627900)

BK

Bridgette K.

Owner

> "It also allows my business to schedule appointments integrated via my google account."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6507020)

JM

John M.

Advisor

> "The mobile app is one star because it always has issues loading."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

Andrew B.

Managing Director

> "The overall price for this if paid yearly is very reasonable for the functions offered."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

JM

John M.

Advisor

> "Expensive with no option to eliminate unneeded features."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

EJW

Emma Jean W.

Analyst

> "It saves me hours each week and helps my business look more professional."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

AA

Alaa A.

CAD CAM Designer

> "vcita is slightly expensive for one module, and we faced some obstacles in integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

LM

Lisa M.

Chiropractor

> "Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

Abel A.

Agent

> "What I didn't like about this software is that certain features require upgrades to premium plans"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5094867)

GM

Gianni M.

Marketing Manager

> "The software allows seamless sending and recording of messages."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6642319)

AD

Anisa D.

Counselor

> "The online calendar on the mobile device is not as easy to use compared to the desktop"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6007661)

LM

Lisa M.

Chiropractor

> "I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

DSF

Dr Stacy F.

Clinical sexologist

> "When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372830)

VR

Verified Reviewer

Sports Therapy services

> "Professional looking features that add onto websites with ease."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

BrK

Buğra K.

IT

> "From sales to support, they have the worst customer relations team I’ve ever seen."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#SoftwareAdvice___6293035)

FS

Faith S.

Owner Educator

> "They fact that they allow for group scheduling really helps me with my business needs."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490218)

SS

Shelly S.

CEO

> "I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372712)

ND

Neil D.

President and CEO

> "vCita is my one-stop solution to marketing, booking, and collections."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492365)

MW

Michelle W.

Owner/Head Dog Trainer & Behavior Consultant

> "When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all)."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348798)

VR

Verified Reviewer

Sports Therapy services

> "Positive experience, was easy to add it onto my website and clients loved the personalised client portal."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

DG

David G.

Owner

> "I dislike having to click so many times to get invoice marked as payed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Theresa A.

Social Media Manager and Seo Content Writer

> "I also like the customized email templates it offers."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6439169)

AO

Amy O.

Owner

> "It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

EJW

Emma Jean W.

Analyst

> "Overall, vcita has made a big difference in how I run my business."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

RS

Richard S.

Manager

> "I was not able to originally integrate my I Calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

AH

Angela H.

creator and spiritual director

> "I have been using it for one year, and now I have more clients, and my system works."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6495726)

PD

Pim D.

Owner

> "I also miss The sync option with Apple iCloud."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

LD

Latoya D.

Founder

> "It has made my small business much more efficient"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6491181)

AO

Amy O.

Owner

> "I don't like how "wordy" it is in my gmail calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

AA

Alaa A.

CAD CAM Designer

> "vcita is amazing for Customer management, including all functions and features, but the remote payments were the most..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

PD

Pim D.

Owner

> "The VAT issue and I miss the connection with Mollie payment."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

TS

Taryn S.

CEO

> "It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348599)

Joshua C.

Digital Product & Marketing Expert

> "I wasn’t very fond of the lack of offerings for integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385726)

SA

Shawnna A.

Certified Travel Advisor

> "Very nice very helpful staff, awsome reponse time when help is needed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489632)

EM

Evelyn M.

Freelance Photographer and Jewelry Maker

> "I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say,..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2357606)

Adriana S.

CEO

> "In my business we offer mental health services and have several professionals, was easy customize the service to everyone..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4145852)

VB

Van B.

CEO

> "Only thing I don’t like is the payment processor."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349770)

ED

Elonnah D.

Animal Behaviourist

> "It's fantastic, made my business admin so much easier!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492939)

KO

Karlis O.

Director

> "The billing/invoicing mechanism isn't as robust as some other systems."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2960720)

LW

Lazaria W.

Tax Preparer

> "The ability to quickly receive customer support and their integration with other well-known software is the knowledge that..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4408068)

LF

Lynne F.

Dog trainer

> "Group events all default to invitation only ( a somewhat weird and useless default) so, you have to get people to sign up..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

LR

Lori R.

VP of Operations

> "Customer service has always been very quick to respond and extremely helpful!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490005)

LB

Linda B.

Owner/Coach

> "My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DG

David G.

Owner

> "Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Michelle D.

CEO / Mental Health Practitioner

> "This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2451798)

AO

Amy O.

Owner

> "I like that it gets integrated with my gmail calendars that are shared with the employees."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "I don't want to spend hours on end finding a replacement program but after being down 3 times in less than 2 years I am..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

SkW

Samuel k W.

web designer

> "awesome, it makes me to be confidence , I can now send traffic to my website knowing potential customers will be able to..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___3612360)

LB

Linda B.

Owner/Coach

> "THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DM

Desiree M.

VP

> "I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow including..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385693)

DT

Dennison T.

Owner

> "On the rare occasion there is an update, I find something on my website no longer works, instead of being improved."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2231902)

SR

Sylvia R.

Structural Integration practitioner

> "I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349505)

LF

Lynne F.

Dog trainer

> "In the meantime my livelihood hangs in the balance, with all classes having to be cancelled and customers disappointed. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

AO

Amy O.

Owner

> "It helps me from doing back and forth phone calls."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

RS

Richard S.

Manager

> "I believe that this is a great product for professionals seeking to automate their lead generating operations."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

LB

Linda B.

Owner/Coach

> "I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

AT

Alba T.

Ingénieur

> "Instantly manages our invoice and saves us valuable time."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4555465)

LF

Lynne F.

Dog trainer

> "The form doesn't send. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

[View Reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Built-In (paid) Marketing Tools & Loyalty - email and text campaigns, unique discounts, track customer engagement, get people back to..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

VR

Veronica R.

Owner

> "AI assistant lost us lots of clients - as well as the charge to credit card on file did not work for us for some reason."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822499)

TL

Tori L.

Onwer

> "They also have Square Online which allows you to sell products online to your customers with the option for shipping or curbside pickup."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

MW

Marissa W.

Licensed Massage Therapist

> "It was alright, I wasn’t impressed with the menus or the customer service when I needed specific help with something"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7055382)

MC

Miracle C.

Stylist

> "I enjoy square appointments because it also works with square payments. After I am done with my salon service I can just tell my stylist..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

NT

Nicole T.

Tax Professional

> "It became a problem with using the app after the free trial."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7066785)

DE

Dometo E.

Lash Tech

> "I loved how Square has a free version that integrates with Google Business Page and my clients can set their appointments simply through..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

LD

Latoya D.

Founder

> "I didnt like how the appointment scheduler was limited, it seems to be challenging to set the appointments up to vary from day to day"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6717050)

MC

Miracle C.

Stylist

> "I enjoy the fact that after your first appointment it saves your info and after that you can just enter your phone number and everything..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

DE

Dometo E.

Lash Tech

> "Also, the appointment setting section did not have a place for client to pay deposits."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

KH

Kylinn H.

Hairstylist

> "I have my own business but still old school with scheduling. If I transformed into an online scheduling system, it definitely would be a..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

Wanita G.

Owner

> "I was allowed to use it anf tap to pay woth my phone, but then i just got suspended out of the blue."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6647452)

RH

Robyn H.

Owner

> "The system also follows up for me with a reminder about their upcoming appointments which has cut my cancelation rates down significantly."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

NH

Nathan H.

Chiropractor

> "Can be difficult to get a full grasp on scheduling multiple treatment types and providers."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6764831)

SK

Scott K.

Speech pathologist

> "Patients get notifications and reminders of appointments and the software was easy to use."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7121038)

HJ

Heather J.

Owner and Electrologist

> "You couldn’t safe pictures or documents under client profiles."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6812123)

TL

Tori L.

Onwer

> "I also love that Square has a savings account option so you can easily set aside a certain percentage of your sales for taxes or general..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

TN

Tomm N.

Luthier

> "We cannot edit outgoing text messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586533)

RH

Robyn H.

Owner

> "Even if I'm unable to physically speak to my customer because I'm busy, they are still able to easily schedule with me so I don't miss a..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

BM

Bryan M.

COO

> "This prevents us from taking appointments straight from Google."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6606090)

Desiree G.

Peer support

> "It helps you make and keep track of appointments also sends SMS messages to remind you ahead of time. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6711302)

AA

Ashley A.

Owner

> "I do notice that I can’t message a client first on the “Messages” section, it only allows me to reply to a text message that they have..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4868973)

Mai M.

Managing Director

> "I remain excited to continue integrating Square Appointments to all of our services."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7108795)

MP

Morgan P.

Wedding photographer

> "I believe the processing fees are average, I wish it could be more competitive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6484260)

KY

Kimberly Y.

Customer Support Representative

> "I have had a great experience with Square appointments and the amount of customer I have book has really helped me and the business."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6873380)

TN

Tracy N.

Owner

> "Complete and utter CROOKS. and very angry about this as i barely have a minute as it is to scratch myself - very busy massage therapist."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6508724)

ML

Mateo L.

Owner

> "We're all about automation to reduce the amount of manual admin work so we can focus on our craft and Square meets our needs!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6594759)

JM

Jazzmen M.

Ceo

> "The monthly subscription always digs a hole into my pocket like a drill"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6675639)

Ava H.

Senior Staff Engineer

> "I set up a client appointment, and the automatic reminder made sure they showed up on time without me needing to manually send messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6532070)

VR

Verified Reviewer

Founder

> "One of the most significant issues was the inability to collect credit card information via text to secure bookings, which created extra..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

DE

Dometo E.

Lash Tech

> "My overall experience with Square Appointments was very nice because of how easily it was for my clients to book me on Google directly...."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

KN

Kendra N.

Owner

> "I do not like that you cannot allow for double booking in the free version."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5084308)

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Booking Website Included - also easily integrates into Google, Instagram, and Facebook to use their "book now" features"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

KF

Kirsten F.

Dog groomer

> "Not an overly user friendly app, couldn't customize your daily schedule easily"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5059227)

JW

Jocelyn W.

Owner

> "Square appointments has an app which makes management super simple and quick, especially for small businesses."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

RD

Ramona D.

Owner & Remedial Massage Therapist

> "Increased fees for multiple locations. As a small business trying to work multiple locations to gain varied clientele it was counter..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3564522)

AA

Alex A.

Peer support and appointment director

> "The task and project management was super helpful."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7120993)

VR

Verified Reviewer

Founder

> "The double consent requirement was another significant drawback, as it prevented me from reaching out to customers directly through the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

JW

Jocelyn W.

Owner

> "this allowed me to easily set aside taxes and other savings that never hit my account."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

VR

Verified Reviewer

Founder

> "Although I was initially a loyal user of Square Appointments and had been using the platform since its launch, I ultimately made the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

KH

Kylinn H.

Hairstylist

> "This app/website is super easy to access and get around in especially for customers looking to schedule appointments online"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

VR

Verified Reviewer

Founder

> "Additionally, the "create appointment" option was not always available, which caused inconsistencies in the booking process."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

BK

Bridgette K.

Owner

> "My customers also provided great feedback about receiving reminder text messages as an appointment approaches."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6329559)

KT

Kunal T.

CEO

> "The last thing is that if you wish to go paid then it is pretty expensive starting at $35 per month, per location."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

DaQ

Delauréanne Q.

Hairstylist

> "Square appointment is so easy to use and saves me so much time and helps me organise my time efficiently"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7039295)

KT

Kunal T.

CEO

> "It uses my time zone everywhere, it makes it super confusing for people who are booking."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

SH

Shannel H.

Dispatcher

> "There is a waitlist that is great and reminders are a plus"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7007540)

KA

KAES A.

surgeon

> "Doesn't integrate with medical EMRs which is unfortunate, this however is not unique to this product as most medical EMRs are very..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2972034)

CG

Cardi G.

Sales

> "Square appointments is an easy way to have my clients book."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822092)

HH

Hannah H.

Owner

> "I think I tried to set up an automated email or something and I didn't realize that I was able to access that certain feature because we..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2931600)

DP

Doran P.

Esthetician

> "Square appointments is great for my little skincare studio and boutique. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586488)

ZL

Zachery L.

salon owner

> "the flaws in the card on file protection system that can be deleted from the client end cost the business money."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

MG

Milagros G.

Content creator and Social Media Manager

> "My clients still need to know that we have a new app, but most of them are delighted."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6818614)

JK

Jane K.

owner

> "Nothing works. If you import your Google calendar, then the entries are kind of static, you cannot edit them or even read the notes, they..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

JW

Jocelyn W.

Owner

> "I also enjoyed the integrations that it had with square banking solutions."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

ZL

Zachery L.

salon owner

> "horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

SK

Scott K.

Speech pathologist

> "Square is easy to use and very fluid with its design."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7121038)

MJ

Melody J.

Salon Owner & Educator

> "It could be difficult to use on the business end."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4801278)

KK

Kaitlyn K.

Hairstylist

> "I’m grateful for how simple it is."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7129553)

DO

David O.

owner

> "Extortion!!!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3604189)

Mai M.

Managing Director

> "Overall the experience has been seamless and incredibly user friendly!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7108795)

ZL

Zachery L.

salon owner

> "they are my clients not their and they have no right telling me anything about my clients."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

TL

Tori L.

Onwer

> "I have tried many of the other appointment booking services out there and I find Square to be the most reliable."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

WM

Wajeeha M.

Draftsman

> "It gets expensive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2932174)

JW

Jocelyn W.

Owner

> "The integration with square online also makes understanding website conversations very easy."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

JK

Jane K.

owner

> "The calendar is not functional at all."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

[View Reviews](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

## User interface

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

4.45 (291)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

4.46 (256)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

vcita

Top features

32/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142264/Appointment-Scheduling/#features)

Square Appointments

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/170263/Square-Appointments/#features)

### Recognition

vcita is recognized as a top-rated tool in 1 Capterra Shortlist reports

Square Appointments is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

vcita

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square Appointments

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

vcita

-   By vcita
-   Located in United States
-   Founded in 2010

Square Appointments

-   By Square
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.46 (256)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

vs

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[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.46 (256)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

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Price

$23.99/month

4.2

Features

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4.5

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[View full comparison](https://www.capterra.com/compare/153752-170263/Vagaro-vs-Square-Appointments)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

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4.4

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[View full comparison](https://www.capterra.com/compare/127994-142264/Jobber-vs-Appointment-Scheduling)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.46 (256)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

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€69/month

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Features

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Contact vendor for pricing

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$20/month

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Features

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[View full comparison](https://www.capterra.com/compare/170263-191978/Square-Appointments-vs-Acuity-Scheduling)

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