# Compare vcita vs Jackrabbit Swim 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare vcita and Jackrabbit Swim based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142264-172589/Appointment-Scheduling-vs-Jackrabbit-Swim

---

# vcita vs Jackrabbit Swim Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

vcitaJackrabbit Swim2/4 selected

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.5 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

[## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [291 reviews](#user-reviews)

Positive

257

Neutral

18

Negative

16

[## Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.5 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.1

Customer Service

4.7

Reviews Sentiment

CY

DH

KJ

Based on [226 reviews](#user-reviews)

Positive

208

Neutral

17

Negative

1

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 17,260 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Not enough reviews

Feature ratings

Appointment Management

4.5

Online Booking

4.6

Calendar Management

4.4

Credit Card Processing

\--

Availability Management

\--

\--%Fit

Missing features

Not enough reviews

Feature ratings

Appointment Management

\--

Online Booking

\--

Calendar Management

4.5

Credit Card Processing

4.6

Availability Management

NA

User satisfaction

User satisfaction

4.5

User reviews[291](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.5

User reviews[226](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.4

Customer support

4.7

Price starts from

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Best for

Online Swim School Management Software for any size Swimming School.

## User reviews

Pros & cons

DM

Donnie M.

Chief Revenue Officer

> "It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

CP

Courtney P.

Advocate

> "Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

CP

Courtney P.

Advocate

> "The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars...."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

ZC

Zarinah C.

Owner

> "Almost every 3rd Saturday was not showing as available for scheduling."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

Andrew B.

Managing Director

> "It has lots of helpful auto features which allow you to maximise income streams."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

DM

Donnie M.

Chief Revenue Officer

> "The pricing is a little too high as well."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

EJW

Emma Jean W.

Analyst

> "I really like how vcita combines scheduling, invoicing, client management, and payments into one easy-to-use platform."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

DB

Diana B.

Dog Trainer

> "It isn't as customizable as we would like and we cannot track inventory."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6493039)

CR

Cory R.

Ops

> "centralizing scheduling, payments, and client communication, with strong points being easy online booking"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7060996)

LM

Lisa M.

Chiropractor

> "Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

DS

David S.

Owner

> "Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

ZC

Zarinah C.

Owner

> "The email customer support was a pain."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

OW

Olga W.

Owner

> "I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7079652)

JM

John M.

Advisor

> "The mobile app has constant issues loading so I don’t use it much."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

DS

David S.

Owner

> "Vcita took away most of my anxiety around how to best to communicate with my clients."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

SP

STEVE P.

President

> "When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6139475)

ZC

Zarinah C.

Owner

> "I love the “contact widget” that is placed on my website."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

Damon M.

Owner

> "The credit card processing procedures were a bit ridiculous"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489623)

CP

Courtney P.

Advocate

> "I love all the tools that are available to help support many of the functions of our business. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

BT

Brianna T.

Lead Editor

> "The price was no longer worth the offering."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7073785)

MJ

Margaret J.

Owner-Instructor

> "Overall, I find it to be a useful platform for scheduling courses."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078503)

MM

Mackenzie M.

instructor

> "wish people had to pay before signing up, makes it hard to keep up with payments"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6627900)

BK

Bridgette K.

owner

> "It also allows my business to schedule appointments integrated via my google account."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6507020)

JM

John M.

Advisor

> "The mobile app is one star because it always has issues loading."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

Andrew B.

Managing Director

> "The overall price for this if paid yearly is very reasonable for the functions offered."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

JM

John M.

Advisor

> "Expensive with no option to eliminate unneeded features."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

EJW

Emma Jean W.

Analyst

> "It saves me hours each week and helps my business look more professional."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

AA

Alaa A.

CAD CAM Designer

> "vcita is slightly expensive for one module, and we faced some obstacles in integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

LM

Lisa M.

Chiropractor

> "Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

Abel A.

Agent

> "What I didn't like about this software is that certain features require upgrades to premium plans"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5094867)

GM

Gianni M.

Marketing Manager

> "The software allows seamless sending and recording of messages."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6642319)

AD

Anisa D.

Counselor

> "The online calendar on the mobile device is not as easy to use compared to the desktop"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6007661)

LM

Lisa M.

Chiropractor

> "I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

DSF

Dr Stacy F.

Clinical sexologist

> "When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372830)

VR

Verified Reviewer

Sports Therapy services

> "Professional looking features that add onto websites with ease."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

BrK

Buğra K.

IT

> "From sales to support, they have the worst customer relations team I’ve ever seen."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#SoftwareAdvice___6293035)

FS

Faith S.

Owner Educator

> "They fact that they allow for group scheduling really helps me with my business needs."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490218)

SS

Shelly S.

CEO

> "I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372712)

ND

Neil D.

President and CEO

> "vCita is my one-stop solution to marketing, booking, and collections."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492365)

MW

Michelle W.

Owner/Head Dog Trainer & Behavior Consultant

> "When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all)."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348798)

VR

Verified Reviewer

Sports Therapy services

> "Positive experience, was easy to add it onto my website and clients loved the personalised client portal."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

DG

David G.

Owner

> "I dislike having to click so many times to get invoice marked as payed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Theresa A.

Social Media Manager and Seo Content Writer

> "I also like the customized email templates it offers."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6439169)

AO

Amy O.

Owner

> "It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

EJW

Emma Jean W.

Analyst

> "Overall, vcita has made a big difference in how I run my business."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

RS

Richard S.

Manager

> "I was not able to originally integrate my I Calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

AH

Angela H.

creator and spiritual director

> "I have been using it for one year, and now I have more clients, and my system works."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6495726)

PD

Pim D.

Owner

> "I also miss The sync option with Apple iCloud."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

LD

Latoya D.

Founder

> "It has made my small business much more efficient"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6491181)

AO

Amy O.

Owner

> "I don't like how "wordy" it is in my gmail calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

AA

Alaa A.

CAD CAM Designer

> "vcita is amazing for Customer management, including all functions and features, but the remote payments were the most..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

PD

Pim D.

Owner

> "The VAT issue and I miss the connection with Mollie payment."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

TS

Taryn S.

CEO

> "It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348599)

Joshua C.

Digital Product & Marketing Expert

> "I wasn’t very fond of the lack of offerings for integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385726)

SA

Shawnna A.

Certified Travel Advisor

> "Very nice very helpful staff, awsome reponse time when help is needed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489632)

EM

Evelyn M.

Freelance Photographer and Jewelry Maker

> "I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say,..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2357606)

Adriana S.

CEO

> "In my business we offer mental health services and have several professionals, was easy customize the service to everyone..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4145852)

VB

Van B.

CEO

> "Only thing I don’t like is the payment processor."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349770)

ED

Elonnah D.

Animal Behaviourist

> "It's fantastic, made my business admin so much easier!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492939)

KO

Karlis O.

Director

> "The billing/invoicing mechanism isn't as robust as some other systems."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2960720)

LW

Lazaria W.

Tax Preparer

> "The ability to quickly receive customer support and their integration with other well-known software is the knowledge that..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4408068)

LF

Lynne F.

Dog trainer

> "Group events all default to invitation only ( a somewhat weird and useless default) so, you have to get people to sign up..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

LR

Lori R.

VP of Operations

> "Customer service has always been very quick to respond and extremely helpful!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490005)

LB

Linda B.

Owner/Coach

> "My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DG

David G.

Owner

> "Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Michelle D.

CEO / Mental Health Practitioner

> "This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2451798)

AO

Amy O.

Owner

> "I like that it gets integrated with my gmail calendars that are shared with the employees."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "I don't want to spend hours on end finding a replacement program but after being down 3 times in less than 2 years I am..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

SkW

Samuel k W.

web designer

> "awesome, it makes me to be confidence , I can now send traffic to my website knowing potential customers will be able to..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___3612360)

LB

Linda B.

Owner/Coach

> "THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DM

Desiree M.

VP

> "I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow including..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385693)

DT

Dennison T.

Owner

> "On the rare occasion there is an update, I find something on my website no longer works, instead of being improved."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2231902)

SR

Sylvia R.

Structural Integration practitioner

> "I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349505)

LF

Lynne F.

Dog trainer

> "In the meantime my livelihood hangs in the balance, with all classes having to be cancelled and customers disappointed. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

AO

Amy O.

Owner

> "It helps me from doing back and forth phone calls."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

RS

Richard S.

Manager

> "I believe that this is a great product for professionals seeking to automate their lead generating operations."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

LB

Linda B.

Owner/Coach

> "I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

AT

Alba T.

Ingénieur

> "Instantly manages our invoice and saves us valuable time."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4555465)

LF

Lynne F.

Dog trainer

> "The form doesn't send. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029)

[View Reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

CY

Cole Y.

Owner

> "I bought my swim school 1/1/25 and Jackrabbit made the process smooth for myself and the former owner."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___7075676)

NF

Nicole F.

Owner

> "My only con is that in the off-season in order to not be billed for a lot of customers I have to manually go in and move..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611842)

DH

Daniel H.

Franchise Owner

> "Jackrabbit has a lot of features for managing classes, students, and payment processing."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6614587)

CA

Colleen A.

Instructor and Office Manager

> "There’s a few options that don’t actually work when you try to use your phone’s internet browser instead of your..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621928)

KJ

Krysta J.

Teacher

> "The app makes it easy to pay for classes and mark when my kids will be absent."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6815643)

KT

Kyle T.

Owner

> "The email system produces low quality emails and it’s too difficult to add an attachment."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611802)

TS

Tori S.

Client Care

> "I also enjoy the various educational resources available, and the frequent updates and announcements to keep people..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605231)

RA

Remylee A.

Aquatic Coordinator

> "A bit confusing to check skill progress that's assigned to the class, versus skill being assigned to a kiddos profile."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6614540)

AM

Alicia M.

Swim School owner

> "JR has brought my company from revenue in the tens of thousands each year to double and triple that since 2021 when we..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

DM

Dan M.

CEO

> "too many report options and cluttered main pages."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611736)

EM

Elif M.

Franchise Owner

> "I like that you can have your classes all set up there along with payment options and set discount options."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611838)

DH

Daniel H.

Franchise Owner

> "The user interface has way too many buttons and is very difficult to navigate."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6614587)

KS

Kandice S.

Manager

> "It’s been good, after switching from another system it was easy to navigate and figure it out."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___7084236)

AM

Alicia M.

Swim School owner

> "I sometimes feel like the upgrades are not the things that we are asking for - the entire dashboard overhaul for example."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

BB

Brittany B.

Owner

> "Helps with reports and finding classes that bring the most revenue in."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605500)

ML

Marcus L.

Aquatics Director

> "It seems we can’t send a test email and sizing things seems to be difficult."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611779)

MP

Marty P.

Director of Swim Lessons

> "The staff portal gives our coaches access to the information they need."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621757)

SH

Susie H.

Owner

> "The billing is still challenging for me personally to ensure everything is correct takes too long."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611771)

KJ

Krysta J.

Teacher

> "It’s also a great way for the company to communicate with us."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6815643)

JS

John S.

Owner

> "Jackrabbit makes posting fees slightly complicated and it isn't smart enough to always identify families who shouldn't..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6200335)

JB

Jacob B.

Franchise Owner

> "Overall I think the data model has a lot of thought put into and the searchable help database is very useful."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621573)

JO

James O.

Owner

> "One of the things I dislike is the fact they have a price that changes as more students enter your school."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6606301)

SW

Steven W.

VP

> "The possibilities and flexibility around the way we work and that it’s supported by a world class team who genuinely..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6606435)

CN

Cameron N.

Deck Ambassador

> "It was hard for me to get used to trying to move kids up or change classes."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605745)

DH

David H.

Owner

> "I like the weekly calender, gives a great snapshot of the schedule for a week"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621759)

TD

Tarrik D.

Executive Director

> "The California Law chip reader is also not applicable."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6628448)

JV

Joel V.

Program Director

> "The constant trainings and webinars are amazing and truly over-the-top customer service."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621844)

CA

Colleen A.

Instructor and Office Manager

> "It’s not a user friendly when trying to access the website from your smartphone."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621928)

KM

Kristine M.

Founder Lead instructor, Doctor of Physical Therapy

> "The customer service is wonderful and continual improvements are made based on feedback."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621616)

KT

Kyle T.

Owner

> "The overall UI is slow and cumbersome."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6611802)

AK

Anna K.

Deck Ambassador

> "Never had any issues with the program, very straightforward and design for new users."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6622263)

AM

Alicia M.

Swim School owner

> "Still, some big overhauls seem like users weren't asking for that."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

TM

Tom M.

Owner

> "Overall ut works good with the exception of a couple of situations that should be improved."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605346)

VR

Verified Reviewer

Swim School Office Manager

> "I do not like the new dashboard."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6612076)

KL

Kim L.

Franchise Owner

> "I like that JackRabbit allows me to easily set up my class schedule, enroll students, manage them as they move from..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

KL

Kim L.

Franchise Owner

> "The learning curve was a little challenging and I still struggle sometimes if I'm trying to customize something as there..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

CA

Colleen A.

Instructor and Office Manager

> "It’s been more than efficient for the needs of our company."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6621928)

KO

Kelly O.

Aquatics Director

> "I don’t like this feature as much because it causes me to not use the online registration and have to frequently update..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3691845)

ES

Emily S.

Owner

> "I love having all of our registration on our website for families to register whenever it works for them."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6200311)

GZ

Grant Z.

OWner

> "Cannot invoice to suit our company correctly (pro rata etc)That we cannot upload South African Bank feeds. That it..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4337800)

EC

Emily C.

Marketing Director

> "I enjoy the amount of different things we're able to use Jackrabbit Swim for, between admin work, keeping track of..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332214)

CM

Cristina M.

Marketing Events Manager

> "That is not so easy to customize the features needed and export data."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6210799)

KL

Kim L.

Franchise Owner

> "All the core functions of my business run through the system and it also helps me manage my staff time clock and creates..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

NC

Nahidul C.

front desk associate

> "there wasn't anything that i did not particularly disliked about this software but i did not enjoy the sudden crash of..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4240809)

BL

Brooke L.

CEO

> "So far this is the best software that I have come across while running my swim school."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6622085)

MH

Margie H.

Owner

> "Email receipt inaccurate of monthly billing information posted (paid amount is accurate but description of statement is..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332349)

AM

Alicia M.

Swim School owner

> "Their response times are truly amazing."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605294)

ND

Nicole D.

Office Manage

> "I also think that the transactions are something a bit confusing when you are looking at them and do not know a lot..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332334)

KY

Kayla Y.

Customer Service

> "Easily able to run reports!"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6606227)

KO

Kelly O.

Aquatics Director

> "It also doesn’t save all their information once you put them into the lead file."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3691845)

TS

Tori S.

Client Care

> "I think the interface is simple and easy to understand."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605231)

KL

Kaylee L.

Aquatics Director

> "I don’t like how there’s not a calendar with all classes on it."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4352184)

KL

Kim L.

Franchise Owner

> "I appreciate that it's set up and customized for swim schools from the start and had some features that even helped give..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

JS

Jamie S.

Swim Instructor

> "I cannot clock in on one device and clock out on another."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4372403)

CD

Carli D.

Lead deck ambassador

> "Really good experience with this program and I reccommend it"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6612403)

JD

Jess D.

Aquatics director

> "There’s a lot of weird back and forths between certain areas of the software."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4357403)

CD

Carli D.

Lead deck ambassador

> "Software is very user friendly and easy to use."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6612403)

KO

Kelly O.

Aquatics Director

> "Our parents are crazy so we have to allow their access one at time."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3691845)

KJ

Kara J.

Aquatics Experience Manager

> "It is very user friendly!"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605962)

LM

Lisa M.

Assistant Manager

> "The transaction page can get a little confusing sometimes when there are credits applied or changes made to linked..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3415145)

RP

Rachael P.

Franchise Owner

> "Positive - it does have many features that are very useful"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6605724)

ND

Nicole D.

Office Manage

> "I think that sending a statement is something a bit challenging just because it is not always easy to read."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332334)

NH

Nicolle H.

South Swim School Manager

> "I like how there is a feature for attendance, skills, communication to parents and billing all in one place."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4334374)

ML

Maria L.

Swim Instructor/ Manager on Duty

> "Sometimes it lags but not frequently."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4352277)

KL

Kim L.

Franchise Owner

> "I launched my business with JackRabbit from day 1 so it's been a critical piece of our growth in the first 6 months of..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332311)

AD

Amar D.

operations manager

> "some time it's a pit complicated for new users"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4371916)

KW

Kathy W.

Aquatic Director

> "Our Parent Portal is set to go live to our families on Monday and I am anticipating this registration will run very..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332525)

JH

Josie H.

Owner

> "I really wish parents could drop their own classes."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4344536)

JS

John S.

Owner

> "It makes most things very simple to do once we've configured it properly."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___6200335)

PG

Peter G.

CFO

> "That being said, there are certain features that we are very frustrated to not have available to us."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4363011)

NM

Nathan M.

Swim instructor

> "It is exceptionally easy to clock in, manage my personal schedule, keep track of my students progress and notate when..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4357982)

SH

Scott H.

Owner

> "Sometimes new users struggle with itAnd feel frustrated"

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4333758)

KD

Karen D.

Director of Swim school

> "I was able to navigate through the system with little help at all but I do enjoy the help videos if I ever need to..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332388)

SS

Sabrina S.

Ocean Health Education and Conservation Coordinator

> "However, this may be user error and not the software."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4352235)

NC

Nahidul C.

front desk associate

> "i enjoyed using it and i think it can do a little better by letting multiple user to be signed in at once."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4240809)

AL

Autumn L.

Aquatics Operations Manager

> "The Staff Portal is difficult to use."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4384960)

EH

Ellie H.

Swimformation

> "The most impactful features are the enrollment and transfer features."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4361951)

LG

Laura G.

Owner

> "The options that I have on the back end do not match what options I have on the parent portal. "

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3414016)

ND

Nicole D.

Office Manage

> "I like how the product is pretty easy to use for the most part. When I don not know how to do something I can always..."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___4332334)

CH

Christine H.

Director Of Operations

> "The reports (paid fees) do not always line up with the revenue from our bank account."

[See full review](https://www.capterra.com/p/172589/Jackrabbit-Swim/#Capterra___3406632)

[View Reviews](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

## User interface

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

4.45 (291)

4.50 (226)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

vcita

Top features

32/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142264/Appointment-Scheduling/#features)

Jackrabbit Swim

23/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/172589/Jackrabbit-Swim/#features)

### Recognition

vcita is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Jackrabbit Swim

### Deployment & support

vcita

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jackrabbit Swim

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

vcita

-   By vcita
-   Located in United States
-   Founded in 2010

Jackrabbit Swim

-   By Jackrabbit Technologies
-   Located in United States
-   Founded in 2004

## Popular Comparisons

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/)

$35/month

Price

$19.99/month

4.2

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-268055/Appointment-Scheduling-vs-Goldie)

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.50 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

vs

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)[4.51 (477)](https://www.capterra.com/p/127097/iClassPro/reviews/)

$49/month

Price

$139/month

4.2

Features

4.1

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/127097-172589/iClassPro-vs-Jackrabbit-Swim)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$35/month

Price

$23.99/month

4.2

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-153752/Appointment-Scheduling-vs-Vagaro)

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.50 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

vs

[Udio](https://www.capterra.com/p/231109/UdioSwim/)[4.81 (47)](https://www.capterra.com/p/231109/UdioSwim/reviews/)

$49/month

Price

A$19/month

4.2

Features

4.4

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/172589-231109/Jackrabbit-Swim-vs-UdioSwim)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$35/month

Price

$39/month

4.2

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142264/Jobber-vs-Appointment-Scheduling)

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.50 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

vs

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[4.32 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

$49/month

Price

$99/month

4.2

Features

3.9

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/172589-198905/Jackrabbit-Swim-vs-SmartRec)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$35/month

Price

$20/month

4.2

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-191978/Appointment-Scheduling-vs-Acuity-Scheduling)

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.50 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

vs

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.37 (609)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

$49/month

Price

$69/month

4.2

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/145039-172589/WellnessLiving-vs-Jackrabbit-Swim)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$35/month

Price

$28/month

4.2

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-174830/Appointment-Scheduling-vs-GlossGenius)

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[4.50 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

vs

[Jackrabbit Gymnastics](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/)[4.59 (370)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/)

$49/month

Price

$49/month

4.2

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/172589-172591/Jackrabbit-Swim-vs-Jackrabbit-Gymnastics)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$35/month

Price

$0

4.2

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/142264-195467/Appointment-Scheduling-vs-Care-Patron)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$35/month

Price

$99/month

4.2

Features

4.0

4.4

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-142264/MINDBODY-vs-Appointment-Scheduling)