# Compare vcita vs Microsoft Bookings 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare vcita and Microsoft Bookings based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142264-176567/Appointment-Scheduling-vs-Bookings

---

# vcita vs Microsoft Bookings Features and Cost Comparison

Last updated July 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

vcitaMicrosoft Bookings2/4 selected

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.4 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.4 (165)](https://www.capterra.com/p/176567/Bookings/reviews/)

[## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.4 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [292 reviews](#user-reviews)

Positive

258

Neutral

18

Negative

16

[## Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.4 (165)](https://www.capterra.com/p/176567/Bookings/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [165 reviews](#user-reviews)

Positive

147

Neutral

13

Negative

5

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,544 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Appointment Management

4.5

Calendar Management

4.4

Credit Card Processing

\--

Availability Management

\--

72%Fit

Missing features

Feature ratings

Online Booking

4.5

Appointment Management

4.7

Calendar Management

4.5

Credit Card Processing

NA

Availability Management

4.6

User satisfaction

User satisfaction

4.4

User reviews[292](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.4

User reviews[165](https://www.capterra.com/p/176567/Bookings/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Best for

Designed for businesses with frequent customer appointments, it is a web and mobile-based platform that helps manage booking details, rescheduling/cancellation processes, calendar invites, and more.

## User reviews

Pros & cons

DM

Donnie M.

Chief Revenue Officer

> "It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

DD

Debbie D.

Admin

> "We were unable to change wording on an email campaign we wanted to do b/c we had to upgrade it. While setting up client..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7163300)

CP

Courtney P.

Advocate

> "The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

CP

Courtney P.

Advocate

> "Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

DD

Debbie D.

Admin

> "VCita is a great scheduling tool, it is not that hard to use or navigate through. Whether doing billing or refunding, or..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7163300)

ZC

Zarinah C.

Owner

> "Almost every 3rd Saturday was not showing as available for scheduling."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

Andrew B.

Managing Director

> "It has lots of helpful auto features which allow you to maximise income streams."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

DM

Donnie M.

Chief Revenue Officer

> "The pricing is a little too high as well."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855)

EJW

Emma Jean W.

Analyst

> "I really like how vcita combines scheduling, invoicing, client management, and payments into one easy-to-use platform."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

DB

Diana B.

Dog Trainer

> "It isn't as customizable as we would like and we cannot track inventory."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6493039)

DS

David S.

Owner

> "Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

LM

Lisa M.

Chiropractor

> "Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

OW

Olga W.

Owner

> "I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7079652)

ZC

Zarinah C.

Owner

> "The email customer support was a pain."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

DS

David S.

Owner

> "Vcita took away most of my anxiety around how to best to communicate with my clients."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867)

JM

John M.

Advisor

> "The mobile app has constant issues loading so I don’t use it much."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

ZC

Zarinah C.

Owner

> "I love the “contact widget” that is placed on my website."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062)

SP

STEVE P.

President

> "When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6139475)

CP

Courtney P.

Advocate

> "I love all the tools that are available to help support many of the functions of our business. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385)

Damon M.

Owner

> "The credit card processing procedures were a bit ridiculous"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489623)

MJ

Margaret J.

Owner-Instructor

> "Overall, I find it to be a useful platform for scheduling courses."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078503)

MM

Mackenzie M.

instructor

> "wish people had to pay before signing up, makes it hard to keep up with payments"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6627900)

CR

Cory R.

Ops

> "centralizing scheduling, payments, and client communication, with strong points being easy online booking"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7060996)

JM

John M.

Advisor

> "The mobile app is one star because it always has issues loading."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

BK

Bridgette K.

owner

> "It also allows my business to schedule appointments integrated via my google account."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6507020)

JM

John M.

Advisor

> "Expensive with no option to eliminate unneeded features."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856)

Andrew B.

Managing Director

> "The overall price for this if paid yearly is very reasonable for the functions offered."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769)

BT

Brianna T.

Lead Editor

> "The price was no longer worth the offering."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7073785)

EJW

Emma Jean W.

Analyst

> "It saves me hours each week and helps my business look more professional."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

AA

Alaa A.

CAD CAM Designer

> "vcita is slightly expensive for one module, and we faced some obstacles in integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

LM

Lisa M.

Chiropractor

> "Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

Abel A.

Agent

> "What I didn't like about this software is that certain features require upgrades to premium plans"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5094867)

GM

Gianni M.

Marketing Manager

> "The software allows seamless sending and recording of messages."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6642319)

AD

Anisa D.

Counselor

> "The online calendar on the mobile device is not as easy to use compared to the desktop"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6007661)

LM

Lisa M.

Chiropractor

> "I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680)

DSF

Dr Stacy F.

Clinical sexologist

> "When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372830)

VR

Verified Reviewer

Sports Therapy services

> "Professional looking features that add onto websites with ease."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

BrK

Buğra K.

IT

> "From sales to support, they have the worst customer relations team I’ve ever seen."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#SoftwareAdvice___6293035)

FS

Faith S.

Owner Educator

> "They fact that they allow for group scheduling really helps me with my business needs."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490218)

SS

Shelly S.

CEO

> "I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372712)

ND

Neil D.

President and CEO

> "vCita is my one-stop solution to marketing, booking, and collections."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492365)

MW

Michelle W.

Owner/Head Dog Trainer & Behavior Consultant

> "When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348798)

VR

Verified Reviewer

Sports Therapy services

> "Positive experience, was easy to add it onto my website and clients loved the personalised client portal."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997)

DG

David G.

Owner

> "I dislike having to click so many times to get invoice marked as payed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

Theresa A.

Social Media Manager and Seo Content Writer

> "I also like the customized email templates it offers."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6439169)

AO

Amy O.

Owner

> "It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

EJW

Emma Jean W.

Analyst

> "Overall, vcita has made a big difference in how I run my business."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821)

RS

Richard S.

Manager

> "I was not able to originally integrate my I Calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

AH

Angela H.

creator and spiritual director

> "I have been using it for one year, and now I have more clients, and my system works."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6495726)

PD

Pim D.

Owner

> "I also miss The sync option with Apple iCloud."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

LD

Latoya D.

Founder

> "It has made my small business much more efficient"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6491181)

AO

Amy O.

Owner

> "I don't like how "wordy" it is in my gmail calendar. "

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

AA

Alaa A.

CAD CAM Designer

> "vcita is amazing for Customer management, including all functions and features, but the remote payments were the most..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274)

PD

Pim D.

Owner

> "The VAT issue and I miss the connection with Mollie payment."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701)

TS

Taryn S.

CEO

> "It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348599)

Joshua C.

Digital Product & Marketing Expert

> "I wasn’t very fond of the lack of offerings for integration."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385726)

SA

Shawnna A.

Certified Travel Advisor

> "Very nice very helpful staff, awsome reponse time when help is needed."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489632)

EM

Evelyn M.

Freelance Photographer and Jewelry Maker

> "I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say,..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2357606)

Adriana S.

CEO

> "In my business we offer mental health services and have several professionals, was easy customize the service to everyone..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4145852)

VB

Van B.

CEO

> "Only thing I don’t like is the payment processor."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349770)

ED

Elonnah D.

Animal Behaviourist

> "It's fantastic, made my business admin so much easier!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492939)

KO

Karlis O.

Director

> "The billing/invoicing mechanism isn't as robust as some other systems."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2960720)

LW

Lazaria W.

Tax Preparer

> "The ability to quickly receive customer support and their integration with other well-known software is the knowledge..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4408068)

LB

Linda B.

Owner/Coach

> "My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

LR

Lori R.

VP of Operations

> "Customer service has always been very quick to respond and extremely helpful!"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490005)

Michelle D.

CEO / Mental Health Practitioner

> "This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2451798)

DG

David G.

Owner

> "Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608)

LB

Linda B.

Owner/Coach

> "I don't want to spend hours on end finding a replacement program but after being down 3 times in less than 2 years I am..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

AO

Amy O.

Owner

> "I like that it gets integrated with my gmail calendars that are shared with the employees."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

LB

Linda B.

Owner/Coach

> "THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

DM

Desiree M.

VP

> "I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385693)

LB

Linda B.

Owner/Coach

> "Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

SR

Sylvia R.

Structural Integration practitioner

> "I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of..."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349505)

LB

Linda B.

Owner/Coach

> "I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938)

AO

Amy O.

Owner

> "It helps me from doing back and forth phone calls."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890)

KM

Klaas M.

Managing Director

> "Whitelabel is expensive"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2487638)

RS

Richard S.

Manager

> "I believe that this is a great product for professionals seeking to automate their lead generating operations."

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691)

KM

Klaas M.

Managing Director

> "not helpful team"

[See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2487638)

[View Reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

BL

Brooks L.

Customer services tech

> "The platform offers useful features like calendar syncing, online booking, and automated reminders that help keep appointments organized. While..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7161025)

Nona P.

Management Technician II

> "I have an outside vendor that I needed to have access to my Bookings page. As she did not have an email address within my organization (and for..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6813623)

Bill L.

Vice President of Sales and Operations

> "The integration with Outlook and Microsoft 365 is a big plus, keeping calendars up to date automatically. While the setup can take a bit of..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7089151)

Shannon A.

Product Evangelist

> "It's pretty cumbersome to setup for groups and relies on one person chasing the rest on a group to ensure their calendar is actually up to date."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7038370)

BL

Brooks L.

Customer services tech

> "The Microsoft 365 integration, calendar syncing, and automatic reminders help save time and keep appointments running smoothly."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7161025)

ST

Sophia T.

Human Resources Assistant

> "When I first utilized it, a walk through guide did not pop up, so it took some trial and error testing with a colleague for certain settings."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7036154)

Dylan M.

Sales Rep

> "It helped streamline scheduling for test drives and customer meetings, reduced missed appointments, and kept everything organized in one place..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7074176)

Lauren S.

Administative Associate

> "Some of the booking templates feel limited."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7078995)

AW

Andrew W.

Head Manager and marketing

> "The best and most important thing I love about Microsoft Bookings is the scheduling/appointment process for my clients and I!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7099349)

Dylan M.

Sales Rep

> "It also feels more basic compared to some standalone scheduling tools."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7074176)

Francesco P.

CEO

> "I was looking for a booking solution for both internal and external meetings that would suite my brand and need."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7092536)

JZ

Jesse Z.

Software Engineer

> "Additionally, the UI isn't as user friendly as many other booking sites."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6879629)

JD

Josh D.

IT Support Engineer

> "Overall, Microsoft Bookings is a reliable and simple scheduling tool that works best for organisations already using Microsoft 365."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7177961)

CH

Chris H.

Systems Engineer

> "I find random issues where the links change for some reason, it takes a few times to save changes, and formatting in the calendar event details..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6052510)

JW

John W.

Owner, Designer

> "Scheduling is pretty straightforward with the ability to setup individuals within your team. When configured properly it works quite well with..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7047216)

VT

Valerie T.

Research Associate

> "There were so many functions that sometimes it was hard to navigate."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6772350)

JD

Josh D.

IT Support Engineer

> "It also benefits from Microsoft’s security and compliance framework, which is useful in business environments."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7177961)

TL

Tobias L.

CTO

> "We tried to cancel the service but Microsoft locked us out of the account."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6076470)

KH

Kelsey H.

Coordinator

> "I haven't had any issues, but I know customer support is always there because it makes it clear where to go. And the best thing is, when..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7070673)

JB

John B.

faculty

> "this app is almost impossible to set up within my organization. "

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___5046947)

ST

Sophia T.

Human Resources Assistant

> "There are features that allow you to select specific days or certain time frames which helps with usage."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7036154)

TL

Tobias L.

CTO

> "We are paying since over 6 month without receiving any value."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6076470)

JZ

Jesse Z.

Software Engineer

> "Additionally, it is easy to put a graphic in your email (done automatically by Microsoft) so that people can find your link when you email them..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6879629)

Ben L.

Instructor in Journalism

> "There is no good way to manage your booking page through Outlook itself - you must do everything through the web app."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4382267)

KV

Kyle V.

Senior Support Specialist

> "The ease of setting up appointments is really great, this also adds a link to your signature whenever you email."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7149816)

VR

Verified Reviewer

CEO

> "It was difficult, the software is cumbersome, not very flexible, not easy to use, and even though they changed their layout to something..."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3699380)

BL

Brooks L.

Customer services tech

> "Microsoft Bookings is user-friendly, organized, and makes scheduling much easier."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7161025)

AR

Andrea R.

pharmaceutical

> "This application seems to be having problems, it hangs too much, it does not load, terrible!!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4601862)

Shannon A.

Product Evangelist

> "It is nice to be able to link a calendar to an email to help with groups trying to book a time together."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7038370)

Brent K.

President

> "Cannot have a bookings option that requires specific people (two or more) - you can only do "OR", not "AND" combinations."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3591880)

KS

Kara S.

Administation

> "I love that you can add logos and customize your booking page."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6866100)

AR

Andrea R.

pharmaceutical

> "My experience with this application for scheduling appointments was not very good, I do not recommend it!!"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___4601862)

Desiree G.

Peer support worker

> "It can be used with other Microsoft apps and is found in a lot of the Microsoft 365 subscriptions and the Office 365 subscriptions. "

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6629579)

JJ

Jonathan J.

Certified Financial Planner

> "Sometimes it sends too many email notifications for the same meeting."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3137450)

VT

Valerie T.

Research Associate

> "It helps manage the calendar with different people on the team and avoids scheduling conflicts."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6772350)

Brent K.

President

> "Cannot get a "bookings" link for an individual"

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___3591880)

EM

Elizabeth M.

Director of IS Project Management

> "There’s tons of customization options with all the features available."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___7011769)

VR

Verified Reviewer

Strategic Planning Manager

> "Initial set-up is a bit confusing."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___2967206)

RG

Ritu G.

Scientist

> "Overall, Microsoft bookings make meeting scheduling with clients and customers and also managing your own scheduling a breeze."

[See full review](https://www.capterra.com/p/176567/Bookings/#Capterra___6640746)

BJ

Brian J.

CEO

> "While it's functional on a basic level, there are many many annoyances that just are unexplainable. "

[See full review](https://www.capterra.com/p/176567/Bookings/#GetApp___2269272)

[View Reviews](https://www.capterra.com/p/176567/Bookings/reviews/)

## User interface

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)

4.45 (292)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)

4.42 (165)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

vcita

Top features

32/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142264/Appointment-Scheduling/#features)

Microsoft Bookings

14/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/176567/Bookings/#features)

### Recognition

vcita is recognized as a top-rated tool in 1 Capterra Shortlist reports

Microsoft Bookings is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

vcita

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Bookings

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

vcita

-   By vcita
-   Located in United States
-   Founded in 2010

Microsoft Bookings

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/)

$35/month

Price

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4.2

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-268055/Appointment-Scheduling-vs-Goldie)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (165)](https://www.capterra.com/p/176567/Bookings/reviews/)

vs

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$6/month

Price

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4.2

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/148036-176567/Calendly-vs-Bookings)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

$35/month

Price

$39/month

4.2

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142264/Jobber-vs-Appointment-Scheduling)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (165)](https://www.capterra.com/p/176567/Bookings/reviews/)

vs

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,190)](https://www.capterra.com/p/213340/Google-Calendar/reviews/)

$6/month

Price

Contact vendor for pricing

4.2

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/176567-213340/Bookings-vs-Google-Calendar)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$35/month

Price

$23.99/month

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-153752/Appointment-Scheduling-vs-Vagaro)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (165)](https://www.capterra.com/p/176567/Bookings/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/)

$6/month

Price

$19.99/month

4.2

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/176567-268055/Bookings-vs-Goldie)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$35/month

Price

$20/month

4.2

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142264-191978/Appointment-Scheduling-vs-Acuity-Scheduling)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (165)](https://www.capterra.com/p/176567/Bookings/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$6/month

Price

$23.99/month

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153752-176567/Vagaro-vs-Bookings)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$35/month

Price

$28/month

4.2

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142264-174830/Appointment-Scheduling-vs-GlossGenius)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (165)](https://www.capterra.com/p/176567/Bookings/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

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Price

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4.2

Features

4.7

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/176567-191978/Bookings-vs-Acuity-Scheduling)

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (292)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$35/month

Price

$0

4.2

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/142264-195467/Appointment-Scheduling-vs-Care-Patron)

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[4.42 (165)](https://www.capterra.com/p/176567/Bookings/reviews/)

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[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

$6/month

Price

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4.2

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176567-253301/Bookings-vs-Doctoralia-Pro)