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vcita vs Acuity Scheduling: Which is a better fit?

Updated on January 24th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 16,614 reviews from Appointment Scheduling users.
% Fit
Not enough reviews
Feature ratings
Appointment Management
4.5
Online Booking
4.6
Calendar Management
4.5
Confirmations/Reminders
4.7
Client Management
3.7
% Fit
High performer
Feature ratings
Appointment Management
4.6
Online Booking
4.7
Calendar Management
4.6
Confirmations/Reminders
4.7
Client Management
4.5
User satisfaction
4.5
User reviews275
Ease of use
4.4
Functionality
4.2
Value for money
4.2
Customer support
4.2
4.8
User reviews5,703
Ease of use
4.6
Functionality
4.7
Value for money
4.7
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-c0045de4-7245-4d03-a046-08db81a1ccb5
Shanie S
Executive Producer
5.0

Shanie: Hi, my name is Shanie and I am the CEO of Elevation Global Group. My company size is 28. We are a team of 28, and I rate Vcita a five. I use a lot of software because I run multiple companies, from transportation to media to online training school, and I use a lot of software. Prior to Vcita, I was using HubSpot and Setmore, then I tried Calendly. I tried so much different, Calendar, Nozzle. I tried a lot of different systems to try to get everything that I need, and Vcita just had everything. It's one software that does a little bit of everything. You can manage your customers, book appointments online, send invoices, and it integrates well with Zoom, being that everything is on Zoom now. So that's the reason why I really chose them, is they have more of everything that I need under one system, versus using a lot of different system to accomplish the same task. The initial process, like anything, it took a while because every part had to be done separately. Set up your calendar, transferring your customer, integrate. It wasn't a bad process, it just, it's a process. So when it's time to invite my team, it was pretty simple, because all I had to do was just click Invite and they were able to join without any problems. I will recommend trying it. I will recommend trying it, making sure that it's something that you really want, because if you don't use all of the features that's included in the software, then it could be a bit much. But if you are somebody that you're sending online invoices, you're booking online appointments, you want to automate some of your processes, then it's perfect for you.

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Matthew S
CPA
5.0

Matthew: My name is Matthew. I'm a CPA from Strat Associates, and I give Acuity five out of five. We use Bookedin first, and we switched away from that because they kept increasing the price and it got a little too expensive, and I researched probably 10 other options before I went with Acuity. I chose Acuity because it had capabilities to connect with my Outlook calendar, so I could have everything show up in both spots, and then I could also have our clients schedule appointments directly from our website. Onboarding is very easy to get going. It was a little bit of hiccup with some of the app integrations that they had, but we were able to get going with their customer support agents. I would say for what we use it for, it works perfectly and I'd highly recommend giving it a try at least.

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User interface
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1 Video
191978 video thumbnail}
1 Video
142264
5 screenshots
191978
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

vcita

Top Features
30/30
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Calendar Management
  • Client Database
  • Client Management
  • Client Portal
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Employee Management
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Reporting & Statistics
  • SMS Messaging
  • Wait List Management
  • Website Integration
See All features
Hide Appointment Scheduling Software Features -

Acuity Scheduling

25/30
Show Appointment Scheduling Software Features +
vcita
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Acuity Scheduling
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
vcita
  • By vcita
  • Located in United States
  • Founded in 2010
Acuity Scheduling
  • By Squarespace
  • Located in United States
  • Founded in 2007
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