# Compare vcita vs Carepatron 2026 | Capterra > Unsure of what to choose? Check Capterra to compare vcita and Carepatron based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142264-195467/Appointment-Scheduling-vs-Care-Patron --- # vcita vs Carepatron Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: vcitaCarepatron2/4 selected [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) [## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) Starting Price $35.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [291 reviews](#user-reviews) Positive 257 Neutral 18 Negative 16 [## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment LM SG Based on [858 reviews](#user-reviews) Positive 768 Neutral 72 Negative 18 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,260 reviews from appointment scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Not enough reviews Feature ratings Appointment Management 4.5 Online Booking 4.6 Calendar Management 4.4 Credit Card Processing \-- Availability Management \-- 69%Fit Missing features Feature ratings Appointment Management 4.6 Online Booking 4.5 Calendar Management 4.5 Credit Card Processing 3.0 Availability Management NA User satisfaction User satisfaction 4.5 User reviews[291](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.2 Customer support 4.2 User satisfaction 4.4 User reviews[858](https://www.capterra.com/p/195467/Care-Patron/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.6 Customer support 4.5 Price starts from Price starts from $35Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more. Best for Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors. ## User reviews Pros & cons DM Donnie M. Chief Revenue Officer > "It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855) CP Courtney P. Advocate > "Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385) CP Courtney P. Advocate > "The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars...." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385) ZC Zarinah C. Owner > "Almost every 3rd Saturday was not showing as available for scheduling." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062) Andrew B. Managing Director > "It has lots of helpful auto features which allow you to maximise income streams." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769) DM Donnie M. Chief Revenue Officer > "The pricing is a little too high as well." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855) EJW Emma Jean W. Analyst > "I really like how vcita combines scheduling, invoicing, client management, and payments into one easy-to-use platform." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821) DB Diana B. Dog Trainer > "It isn't as customizable as we would like and we cannot track inventory." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6493039) CR Cory R. Ops > "centralizing scheduling, payments, and client communication, with strong points being easy online booking" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7060996) LM Lisa M. Chiropractor > "Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680) DS David S. Owner > "Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867) ZC Zarinah C. Owner > "The email customer support was a pain." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062) OW Olga W. Owner > "I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7079652) JM John M. Advisor > "The mobile app has constant issues loading so I don’t use it much." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856) DS David S. Owner > "Vcita took away most of my anxiety around how to best to communicate with my clients." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867) SP STEVE P. President > "When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6139475) ZC Zarinah C. Owner > "I love the “contact widget” that is placed on my website." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062) Damon M. Owner > "The credit card processing procedures were a bit ridiculous" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489623) CP Courtney P. Advocate > "I love all the tools that are available to help support many of the functions of our business. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385) BT Brianna T. Lead Editor > "The price was no longer worth the offering." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7073785) MJ Margaret J. Owner-Instructor > "Overall, I find it to be a useful platform for scheduling courses." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078503) MM Mackenzie M. instructor > "wish people had to pay before signing up, makes it hard to keep up with payments" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6627900) BK Bridgette K. owner > "It also allows my business to schedule appointments integrated via my google account." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6507020) JM John M. Advisor > "The mobile app is one star because it always has issues loading." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856) Andrew B. Managing Director > "The overall price for this if paid yearly is very reasonable for the functions offered." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769) JM John M. Advisor > "Expensive with no option to eliminate unneeded features." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856) EJW Emma Jean W. Analyst > "It saves me hours each week and helps my business look more professional." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821) AA Alaa A. CAD CAM Designer > "vcita is slightly expensive for one module, and we faced some obstacles in integration." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274) LM Lisa M. Chiropractor > "Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680) Abel A. Agent > "What I didn't like about this software is that certain features require upgrades to premium plans" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5094867) GM Gianni M. Marketing Manager > "The software allows seamless sending and recording of messages." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6642319) AD Anisa D. Counselor > "The online calendar on the mobile device is not as easy to use compared to the desktop" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6007661) LM Lisa M. Chiropractor > "I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680) DSF Dr Stacy F. Clinical sexologist > "When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372830) VR Verified Reviewer Sports Therapy services > "Professional looking features that add onto websites with ease." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997) BrK Buğra K. IT > "From sales to support, they have the worst customer relations team I’ve ever seen." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#SoftwareAdvice___6293035) FS Faith S. Owner Educator > "They fact that they allow for group scheduling really helps me with my business needs." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490218) SS Shelly S. CEO > "I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372712) ND Neil D. President and CEO > "vCita is my one-stop solution to marketing, booking, and collections." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492365) MW Michelle W. Owner/Head Dog Trainer & Behavior Consultant > "When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all)." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348798) VR Verified Reviewer Sports Therapy services > "Positive experience, was easy to add it onto my website and clients loved the personalised client portal." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997) DG David G. Owner > "I dislike having to click so many times to get invoice marked as payed." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608) Theresa A. Social Media Manager and Seo Content Writer > "I also like the customized email templates it offers." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6439169) AO Amy O. Owner > "It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) EJW Emma Jean W. Analyst > "Overall, vcita has made a big difference in how I run my business." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821) RS Richard S. Manager > "I was not able to originally integrate my I Calendar. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691) AH Angela H. creator and spiritual director > "I have been using it for one year, and now I have more clients, and my system works." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6495726) PD Pim D. Owner > "I also miss The sync option with Apple iCloud." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701) LD Latoya D. Founder > "It has made my small business much more efficient" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6491181) AO Amy O. Owner > "I don't like how "wordy" it is in my gmail calendar. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) AA Alaa A. CAD CAM Designer > "vcita is amazing for Customer management, including all functions and features, but the remote payments were the most..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274) PD Pim D. Owner > "The VAT issue and I miss the connection with Mollie payment." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701) TS Taryn S. CEO > "It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348599) Joshua C. Digital Product & Marketing Expert > "I wasn’t very fond of the lack of offerings for integration." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385726) SA Shawnna A. Certified Travel Advisor > "Very nice very helpful staff, awsome reponse time when help is needed." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489632) EM Evelyn M. Freelance Photographer and Jewelry Maker > "I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say,..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2357606) Adriana S. CEO > "In my business we offer mental health services and have several professionals, was easy customize the service to everyone..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4145852) VB Van B. CEO > "Only thing I don’t like is the payment processor." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349770) ED Elonnah D. Animal Behaviourist > "It's fantastic, made my business admin so much easier!" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492939) KO Karlis O. Director > "The billing/invoicing mechanism isn't as robust as some other systems." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2960720) LW Lazaria W. Tax Preparer > "The ability to quickly receive customer support and their integration with other well-known software is the knowledge that..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4408068) LF Lynne F. Dog trainer > "Group events all default to invitation only ( a somewhat weird and useless default) so, you have to get people to sign up..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029) LR Lori R. VP of Operations > "Customer service has always been very quick to respond and extremely helpful!" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490005) LB Linda B. Owner/Coach > "My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) DG David G. Owner > "Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608) Michelle D. CEO / Mental Health Practitioner > "This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2451798) AO Amy O. Owner > "I like that it gets integrated with my gmail calendars that are shared with the employees." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) LB Linda B. Owner/Coach > "I don't want to spend hours on end finding a replacement program but after being down 3 times in less than 2 years I am..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) SkW Samuel k W. web designer > "awesome, it makes me to be confidence , I can now send traffic to my website knowing potential customers will be able to..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___3612360) LB Linda B. Owner/Coach > "THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) DM Desiree M. VP > "I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow including..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385693) DT Dennison T. Owner > "On the rare occasion there is an update, I find something on my website no longer works, instead of being improved." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2231902) SR Sylvia R. Structural Integration practitioner > "I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349505) LF Lynne F. Dog trainer > "In the meantime my livelihood hangs in the balance, with all classes having to be cancelled and customers disappointed. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029) AO Amy O. Owner > "It helps me from doing back and forth phone calls." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) LB Linda B. Owner/Coach > "Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) RS Richard S. Manager > "I believe that this is a great product for professionals seeking to automate their lead generating operations." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691) LB Linda B. Owner/Coach > "I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) AT Alba T. Ingénieur > "Instantly manages our invoice and saves us valuable time." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4555465) LF Lynne F. Dog trainer > "The form doesn't send. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029) [View Reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) LM Logan M. Clinic Director > "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936) MT Megan T. Owner > "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and creating a document..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354) SG Shea G. Counselor > "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive to use." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585) IK Inge K. Counsellor > "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When creating templates..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463) VS VANESSA S. CEO > "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325) JC Jo C. Practice Manager > "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840) JC Jennifer C. Independent Contractor > "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) NM Nushka M. Clinical Psychologist > "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of clinical time..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923) GH Gillian H. Founder and Program Director > "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single, streamlined..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340) NN Natalie N. Licensed Clinical Social Work > "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update personal..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038) DW Daniel W. Owner > "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359) AS Amanda S. Pediatric Occupational Therapist > "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) LG LUDIVINA G. Administrator > "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with their care." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415) MM Moises M. Speech therapist > "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865) BJ Barry J. Therapist > "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034) KB Kate B. Clinical Psychologist > "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465) CH Caroline H. Psychotherapist > "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google calendar." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JC Jennifer C. Independent Contractor > "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other clinicians..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) TH Tina H. SLP > "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are still areas..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) TW Taylor W. Owner and President > "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623) KV Krishna V. Owner and founder > "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t right.” Despite..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311) KC Kathleen C. Counsellor > "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their side of things..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882) AD Amy D. Genetic Counselor > "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a result." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369) TT Teresa T. Licensed Professional Counselor > "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email i receive. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374) JC Jessica C. Clinician > "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron formats for me. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) SB Sabrina B. CCS Administrator > "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871) JG Jesus G. Case worker > "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) AF Aaron F. APRN > "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585) CH Caroline H. Psychotherapist > "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) TD Tanya D. Mental health, counselling, psychotherapy > "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720) DH Diana H. supervisor > "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899) VR Verified Reviewer Owner and Clinician > "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570) AS Amanda S. Pediatric Occupational Therapist > "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161) RC Ruby C. Occupational Therapist Owner > "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) AE Aly E. Owner > "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691) NV Nadine V. Counsellor > "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006) RC Raechel C. CEO Marriage and Family Therapist > "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321) NL Nicole L. Physiotherapist > "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) JC Jessica C. Clinician > "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck on. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) DK Donna K. Physical Therapist > "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818) BA Brian A. Staff Counselor > "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability to share..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996) TH Tina H. SLP > "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) KH Kelly H. Licensed Therapist > "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and place on my..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163) ME Mary E. Therapist > "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133) AC Alli C. Occupational Therapist > "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) PP Persefoni P. Psychologist > "cannot customize the messages to the clients: send invoices, reminders, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364) DE Danielle E. Therapist > "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332) MC Miriam C. Coach > "I am unable to send different forms for different services when a client books a service." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751) SC Sam C. Music Therapist, Board-Certified > "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170) NL Nicole L. Physiotherapist > "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) DP Devon P. Therapist > "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765) CH Caroline H. Psychotherapist > "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) JT Jaya T. administrator > "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909) SK Scott K. Speech Pathologist > "The only negatives would be the limited cloud storage and no automatic email reminders for appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297) NR Nicola R. Counsellor and Clinical Supervisor > "I am able to easily create templates for notes, electronic consent forms, emails etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691) RC Ruby C. Occupational Therapist Owner > "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) JM Jessica M. Clinical Psychologist > "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995) RC Reyenne C. Speech-Language Pathologist > "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647) HD Heather D. Psychotherapist > "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418) SB Samantha B. CEO, Therapist > "My practice lost money daily for missed sessions due to non working links and patients could never sign in." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440) HW Hannah W. Speech Language Pathologist > "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017) AM Amy M. Mental Health Therapist > "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325) RU Roxana U. Therapist > "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377) KP Kassandra P. LMFT > "It was not functional for my therapy practice as you could not have a multiple client account for families or couples." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893) JG Jesus G. Case worker > "Booking appointments is smooth, and it allows me to send reminders to my staff and clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621) FE Frieda E. Audiologist > "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305) AF Alecia F. License Professional Counseling > "It provides a free library of forms that can be accessed and modified to tailor your own needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590) MF Matt F. Owner and Practitioner > "I do wish I could organize my documentation and intake forms differently instead of the current work flow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885) JEB John-Eduard B. CEO > "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789) AC Alli C. Occupational Therapist > "I can't change the templates for emails that go out with invoices or appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) LT Libby T. PT Owner > "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432) RC Ruby C. Occupational Therapist Owner > "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231) EC Emily C. Counsellor > "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962) ES Emily S. Therapist > "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436) HM Hannah M. Chief Clinical Officer > "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366) PD Patti D. Scheduling, intakes, invoicing and accepting payments > "The invoicing and accepting payments is not as clear as the app that we were previously using." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028) KL Kai L. Youth Development Lead > "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759) EH Ella H. Speech therapist > "Some features that I have technical issues to make changes e.g., the visit signature." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581) JG JUSTINE G. Counsellor > "I like the automated workflows such as client reminders and sending intake forms." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358) HR Haley R. registrar > "It often made navigating the platform feel disjointed and slow, which disrupted my workflow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411) [View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/) ## User interface [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/) 4.45 (291) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) 4.43 (858) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important vcita Top features 32/32 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Automated Scheduling - Availability Management - Calendar Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer History - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Email Management - Email Marketing - Employee Management - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Online Payments - Recurring Appointments - Reporting & Statistics - SMS Messaging - Wait List Management - Website Integration [See all features](https://www.capterra.com/p/142264/Appointment-Scheduling/#features) Carepatron 20/32 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Automated Scheduling - Availability Management - Calendar Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer History - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Email Management - Email Marketing - Employee Management - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Online Payments - Recurring Appointments - Reporting & Statistics - SMS Messaging - Wait List Management - Website Integration [See all features](https://www.capterra.com/p/195467/Care-Patron/#features) ### Recognition vcita is recognized as a top-rated tool in 1 Capterra Shortlist reports Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support vcita Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Carepatron Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details vcita - By vcita - Located in United States - Founded in 2010 Carepatron - By Carepatron - Located in New Zealand - Founded in 2019 ## Popular Comparisons [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/) $35/month Price $19.99/month 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142264-268055/Appointment-Scheduling-vs-Goldie) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $0 Price Contact vendor for pricing 4.3 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-195467/EHR-YOUR-WAY-vs-Care-Patron) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) $35/month Price $23.99/month 4.2 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142264-153752/Appointment-Scheduling-vs-Vagaro) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $0 Price $49/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130710-195467/SimplePractice-vs-Care-Patron) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) $35/month Price $39/month 4.2 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-142264/Jobber-vs-Appointment-Scheduling) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $0 Price $29/month 4.3 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $35/month Price $20/month 4.2 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142264-191978/Appointment-Scheduling-vs-Acuity-Scheduling) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $0 Price $49.95/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-195467/CounSol-com-vs-Care-Patron) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) $35/month Price $28/month 4.2 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142264-174830/Appointment-Scheduling-vs-GlossGenius) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $0 Price $54/month 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $35/month Price $99/month 4.2 Features 4.0 4.4 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-142264/MINDBODY-vs-Appointment-Scheduling) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs 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