# Compare vcita vs Klara 2026 | Capterra > Unsure of what to choose? Check Capterra to compare vcita and Klara based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142264-203066/Appointment-Scheduling-vs-Klara --- # vcita vs Klara Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: vcitaKlara2/4 selected [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) [Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/) [## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) Starting Price $35.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [291 reviews](#user-reviews) Positive 257 Neutral 18 Negative 16 [## Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment LL KE Based on [211 reviews](#user-reviews) Positive 196 Neutral 8 Negative 7 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Bitrix24 4.2 (983) * * * Starting Price €61.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### DoctorConnect 4.8 (71) * * * Starting Price $210.00 Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### GoReminders 4.8 (255) * * * Starting Price $8.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### ModMed 4.4 (363) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 21,851 reviews from appointment scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Not enough reviews Feature ratings Online Booking 4.6 Appointment Management 4.5 Calendar Management 4.4 Availability Management \-- Confirmations/Reminders 4.7 73%Fit Not enough reviews Feature ratings Online Booking 4.8 Appointment Management 4.7 Calendar Management 4.6 Availability Management \-- Confirmations/Reminders 4.7 User satisfaction User satisfaction 4.5 User reviews[291](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.2 Customer support 4.2 User satisfaction 4.6 User reviews[211](https://www.capterra.com/p/203066/Klara/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $35Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more. Best for Medical practices across OBGYN, family medicine, pediatrics, otolaryngology, and many other specialties use Klara to improve patient experience while streamlining internal administrative workflows. ## User reviews Pros & cons DM Donnie M. Chief Revenue Officer > "It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855) CP Courtney P. Advocate > "Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385) EJW Emma Jean W. Analyst > "I really like how vcita combines scheduling, invoicing, client management, and payments into one easy-to-use platform." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821) ZC Zarinah C. Owner > "Almost every 3rd Saturday was not showing as available for scheduling." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062) CP Courtney P. Advocate > "The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars...." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385) JM John M. Advisor > "The mobile app has constant issues loading so I don’t use it much." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856) Andrew B. Managing Director > "It has lots of helpful auto features which allow you to maximise income streams." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769) DM Donnie M. Chief Revenue Officer > "The pricing is a little too high as well." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855) CR Cory R. Ops > "centralizing scheduling, payments, and client communication, with strong points being easy online booking" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7060996) DB Diana B. Dog Trainer > "It isn't as customizable as we would like and we cannot track inventory." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6493039) DS David S. Owner > "Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867) LM Lisa M. Chiropractor > "Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680) EJW Emma Jean W. Analyst > "It saves me hours each week and helps my business look more professional." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821) JM John M. Advisor > "The mobile app is one star because it always has issues loading." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856) OW Olga W. Owner > "I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7079652) ZC Zarinah C. Owner > "The email customer support was a pain." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062) DS David S. Owner > "Vcita took away most of my anxiety around how to best to communicate with my clients." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867) JM John M. Advisor > "Expensive with no option to eliminate unneeded features." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856) ZC Zarinah C. Owner > "I love the “contact widget” that is placed on my website." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062) SP STEVE P. President > "When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6139475) CP Courtney P. Advocate > "I love all the tools that are available to help support many of the functions of our business. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385) Damon M. Owner > "The credit card processing procedures were a bit ridiculous" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489623) MJ Margaret J. Owner-Instructor > "Overall, I find it to be a useful platform for scheduling courses." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078503) BT Brianna T. Lead Editor > "The price was no longer worth the offering." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7073785) BK Bridgette K. owner > "It also allows my business to schedule appointments integrated via my google account." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6507020) MM Mackenzie M. instructor > "wish people had to pay before signing up, makes it hard to keep up with payments" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6627900) Andrew B. Managing Director > "The overall price for this if paid yearly is very reasonable for the functions offered." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769) BrK Buğra K. IT > "From sales to support, they have the worst customer relations team I’ve ever seen." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#SoftwareAdvice___6293035) LM Lisa M. Chiropractor > "Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680) AA Alaa A. CAD CAM Designer > "vcita is slightly expensive for one module, and we faced some obstacles in integration." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274) GM Gianni M. Marketing Manager > "The software allows seamless sending and recording of messages." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6642319) Abel A. Agent > "What I didn't like about this software is that certain features require upgrades to premium plans" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5094867) LM Lisa M. Chiropractor > "I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680) AD Anisa D. Counselor > "The online calendar on the mobile device is not as easy to use compared to the desktop" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6007661) VR Verified Reviewer Sports Therapy services > "Professional looking features that add onto websites with ease." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997) DSF Dr Stacy F. Clinical sexologist > "When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372830) FS Faith S. Owner Educator > "They fact that they allow for group scheduling really helps me with my business needs." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490218) SS Shelly S. CEO > "I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372712) EJW Emma Jean W. Analyst > "Overall, vcita has made a big difference in how I run my business." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821) MW Michelle W. Owner/Head Dog Trainer & Behavior Consultant > "When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all)." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348798) ND Neil D. President and CEO > "vCita is my one-stop solution to marketing, booking, and collections." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492365) DG David G. Owner > "I dislike having to click so many times to get invoice marked as payed." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608) VR Verified Reviewer Sports Therapy services > "Positive experience, was easy to add it onto my website and clients loved the personalised client portal." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997) AO Amy O. Owner > "It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) Theresa A. Social Media Manager and Seo Content Writer > "I also like the customized email templates it offers." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6439169) RS Richard S. Manager > "I was not able to originally integrate my I Calendar. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691) AH Angela H. creator and spiritual director > "I have been using it for one year, and now I have more clients, and my system works." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6495726) PD Pim D. Owner > "I also miss The sync option with Apple iCloud." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701) LD Latoya D. Founder > "It has made my small business much more efficient" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6491181) AO Amy O. Owner > "I don't like how "wordy" it is in my gmail calendar. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) AA Alaa A. CAD CAM Designer > "vcita is amazing for Customer management, including all functions and features, but the remote payments were the most..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274) PD Pim D. Owner > "The VAT issue and I miss the connection with Mollie payment." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701) TS Taryn S. CEO > "It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348599) Joshua C. Digital Product & Marketing Expert > "I wasn’t very fond of the lack of offerings for integration." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385726) SA Shawnna A. Certified Travel Advisor > "Very nice very helpful staff, awsome reponse time when help is needed." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489632) EM Evelyn M. Freelance Photographer and Jewelry Maker > "I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say,..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2357606) Adriana S. CEO > "In my business we offer mental health services and have several professionals, was easy customize the service to everyone..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4145852) VB Van B. CEO > "Only thing I don’t like is the payment processor." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349770) ED Elonnah D. Animal Behaviourist > "It's fantastic, made my business admin so much easier!" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492939) KO Karlis O. Director > "The billing/invoicing mechanism isn't as robust as some other systems." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2960720) LW Lazaria W. Tax Preparer > "The ability to quickly receive customer support and their integration with other well-known software is the knowledge that..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4408068) LF Lynne F. Dog trainer > "Group events all default to invitation only ( a somewhat weird and useless default) so, you have to get people to sign up..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029) LR Lori R. VP of Operations > "Customer service has always been very quick to respond and extremely helpful!" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490005) LB Linda B. Owner/Coach > "My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) DG David G. Owner > "Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608) Michelle D. CEO / Mental Health Practitioner > "This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2451798) AO Amy O. Owner > "I like that it gets integrated with my gmail calendars that are shared with the employees." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) LB Linda B. Owner/Coach > "I don't want to spend hours on end finding a replacement program but after being down 3 times in less than 2 years I am..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) SkW Samuel k W. web designer > "awesome, it makes me to be confidence , I can now send traffic to my website knowing potential customers will be able to..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___3612360) LB Linda B. Owner/Coach > "THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) DM Desiree M. VP > "I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow including..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385693) DT Dennison T. Owner > "On the rare occasion there is an update, I find something on my website no longer works, instead of being improved." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2231902) SR Sylvia R. Structural Integration practitioner > "I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349505) LF Lynne F. Dog trainer > "In the meantime my livelihood hangs in the balance, with all classes having to be cancelled and customers disappointed. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029) AO Amy O. Owner > "It helps me from doing back and forth phone calls." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) LB Linda B. Owner/Coach > "Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) RS Richard S. Manager > "I believe that this is a great product for professionals seeking to automate their lead generating operations." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691) LB Linda B. Owner/Coach > "I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) AT Alba T. Ingénieur > "Instantly manages our invoice and saves us valuable time." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4555465) LF Lynne F. Dog trainer > "The form doesn't send. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029) [View Reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) LL LaWanda L. Patient Coordinator > "As a Patient Coordinator, Klara makes it easy to assist patients in scheduling or rescheduling appointments, shortening..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708691) NP Nisa P. Practice Administrator > "Most recently is with their self scheduling platform, we were to go live at the end of April and they still have not figured..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6817738) KE Kate E. Senior Revenue Cycle Advisor > "Our billing department has two medical professional clients that utilize Klara for patient care, inquiries, appointments,..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124) CY Corinn Y. Medical Esthetician > "I haven't found anything I haven't liked about klara, if I had to choose one thing it would be that it is complicating to be..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870) FS Faith S. Practice Manager > "Transcribed voicemails, reduced call volume, ability to text clients and send forms, responsive and communicative support team." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701342) AW Alexis W. Site Manager > "I also wish we could block certain patients from scheduling if they require longer appt times or have frequent no shows and are..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981) NM Noel M. Office Manager > "We like our support rep and we like that it is integrated with our practice management software, When the system is down there..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640) RL Roberto L. Clinic Coordinator > "The price for Klara is kinda high compared to other services and that we are not able to share images between klara and our EMR..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6717656) AP Andrea P. Medical Assistant > "We have a call center off site who handles phone calls from patient so Klara is a great way to communicate with patients..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063) AB ANNA B. SCHEDULER > "PATIENTS ARE JUST CREATING AN ACCOUNT WITHOUT KNOWING IF THEY HAVE BEEN HERE BEFORE, SO WE GET DUPLICATE OR TRIPLICATE ACCOUNTS..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6719154) CN Cassie N. Biologic Coordinator > "I find it extremely helpful being able to see if patient's have read your messages and that you can assign a "response" to you..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708970) AK Amanda K. Chief Operating Officer > "The forms process between ModMed and Klara is also not as robust as it should be which results in duplicative work for the..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704) MG Michelle G. Operations Manager > "I love the fact it is HIPAA compliant for us to do our Telehealth video calls and send and receive documents from patients." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6749751) EB Erin B. Medical Assistant Supervisor > "can become confusing at times with all the messages in several different mailboxes at the same time. And I wish we could..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709000) BC Becky C. Medical Assistant > "So I can take care of the message quickly I also like that I can copy and paste the message and put it in there charts." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724194) TE Taya E. Medical Assistant > "This has unfortunately caused conflicts in our practice with multiple patients a week arriving to the clinic at the time they..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708750) AW Alexis W. Site Manager > "I like being able to send and receive attachments, have patients do their intake forms online, etc." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981) IS Isobel S. Admin Manager > "When the automated messages get sent out, it bumps a patients message up and we sometimes miss it." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700803) MA Michelle A. Director of Operations > "My experience with Klara has been a very positive one that has improved our workflow, confirmations, cancellations, reschedules..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6729013) SW Skylar W. Front Desk Coordinator > "Having to upload patient phone number from the system and you can't message the patient until that's done." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643) ED Elizabeth D. Administrative Assistant > "We love that this product doesn't require patients to download a separate app, it only requires a text-able phone number." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708609) LD Lisa D. Credentialing and HIM > "Since it is web based it glitches sometimes and it is hard to tell if your message has gone out or not." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716136) NR Natalya R. Patient Service Coordinator > "It makes it easier to communicate with patients that are unable to answer a phone call, in a way that's more secure than an..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708601) JW Jay W. Healthcare Coordinator > "Otherwise, no complaints other than the occasional tech issue causing some patients not to be able to access messages." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268) JW Jay W. Healthcare Coordinator > "I have really enjoyed saving so much time with communications since I am able to reach patients quickly and easily, and they..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268) EV Emolee V. Registered Nurse > "I also have trouble explaining to patients how it works, and there is great resistance when they do not understand how to log..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6702564) CM Courtney M. Nurse Practitioner > "I like being able to send multiple invites and see them on my home page to see who’s joined or not." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708660) AB Alexis B. Front Desk > "Hard to merge patients together when they have multiple accounts" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701216) SA Sarah A. Physician Assistant > "I like the instant messaging service and the way you can see when patients have read providers’ messages." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716573) MD Maria D. cfo > "You have to do everything on line can not speak to a human being and when you finally get someone they do not know what they..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679) KE Kate E. Senior Revenue Cycle Advisor > "I love how you can assign conversations and send attachments and how it lists the patient account number!" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124) TF Tami F. Practice Administrator > "That the "unread" messages from the patients go back into our inbox." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700771) SB Stephanie B. Patient Coordinator > "I feel that patient's will respond faster to a Klara Message then if I leave a message on their answering service." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701078) AV Angela V. Medical assistant > "The web site logs out too many times I have to log in again and again" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6704856) SW Skylar W. Front Desk Coordinator > "Avoids "phone tag" and is great for gathering insurance and identification info prior to appointments." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643) TR Tina R. Practice Administrator > "Voice recognition and spelling can be inaccurate at times." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708735) AH Antoinette H. Home Physical Therapy Coordinator > "What I like most about Klara is how I am able to send out appointment reminders to the patients in a timely manner and they are..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6025512) HR Heather R. Clinic Coordinator > "Intake, system errors, speed of support issues." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102) CY Corinn Y. Medical Esthetician > "I have enjoyed my experience with Klara, it has been a wonderful, safe way to communicate with patients and follow up with..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870) JC Johana C. Patient support team > "When merging accounts sometimes gives you an error" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700799) LW Lacy W. Front Office > "Great feature of being able to confirm patients have received and read our messages." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708612) AH Andrea H. Front Office Supervisor > "can not send out to our patients a mass broadcast message" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700883) KS Kayla S. Practice Manager > "I also like that we can assign a message to a provider directly and also internally message them." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410) CM Carlos M. Air Traffic Manager > "What I like the least is sometimes patients don't get all their doubts solved but that's because of the big loads of messages" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705466) BP Britany P. Administration > "I enjoy how they provide patients with the ability to communicate via when its convenient for the patient" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6747661) AG Ali G. Certified Dermatology Technician > "Not being able to message land lines." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724138) SJ Sincerae J. Lead Patient Coordinator > "Klara saves time and allow effective communication between the office and the patients." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705165) MS Maria S. Receptionist > "I cannot view when my next appointment is on the app." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724366) JW JENNIFER W. Billing Manager > "Our patients and staff love to use Klara it is helpful for busy people to access our office in a timely manner." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700838) VR Verified Reviewer Pharmacy Authorization Specialist > "The only thing I dislike about Klara is every time someone responds "Thank you", my group gets tagged." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716116) SM Sonia M. Admin > "It makes communicating with patients very easy and makes workflow with scheduling a lot more clear." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700932) SR Susan R. Billing Lead > "The online booking feature is a complete failure." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986) AK Amanda K. Chief Operating Officer > "I love the convenience of Klara - both to communicate with 1 specific patient or a larger group." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704) AP Andrea P. Medical Assistant > "I only run into issues if Klara is down or not working." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063) SN Stephanie N. RECEPTIONIST > "It helps me also to confirm or cancel appointments." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724166) VM Victoria M. Medical assistant > "The bot sends too many repetitive messages." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702) EP Eva P. office manager > "we can communicate faster with patients and keeps the phone line less busy" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700833) KS Kylie S. Patient Advocate > "I do find it can be difficult for our older patient's to navigate" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700905) HR Heather R. Clinic Coordinator > "The texting feature is great for communicating with patients." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102) KS Kevin S. Medical Assistant > "I wish klara didn't automatically log out every two seconds" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708582) PB Paige B. Optician > "It has been a wonderful tool to send multiple messages in a very quick manner to my patients." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700896) GS Greg S. CEO > "I do NOT like how Mod Med approaches support services for Klara." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700786) SW Sheila W. Office Manager > "It allows us to communicate more efficiently with our patients" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708705) KL Kemisha L. PAR > "Some people don't know how to properly navigate klara" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700758) JM Jessica M. Customer Service > "I love how Klara organizes the message exchange between patients and physicians." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210) AB Aleta B. MA > "I have found it very confusing when myself and another nurse can see the same message. " [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708738) KS Kayla S. Practice Manager > "It can be clunky at times but for what we use Klara for it works well for our clinic." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410) SC Sonia C. Receprionist > "that patient's can opt out, which can be frustrating." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708700) TS Tamara S. BILLING SPECIALIST > "I can send a patient a quick text and I get fast responses." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700847) SR Susan R. Billing Lead > "We feel Klara destroyed the reputation of our practice and we can not do anything about it." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986) JM Jessica M. Customer Service > "Klara has made patient communication more effective and my workflow easy and efficient." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210) AW Ashley W. clinical manager certified medical assistant > "When we see they read the message and do not respond!" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708640) GS Gayla S. Front Office Supervisor > "I like the convenience of messaging multiple patients with one message" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700812) VM Victoria M. Medical assistant > "The app signs me out too quickly." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702) RH Rafael H. Medical Assistant > "Klara is one of the best systems our practice has chosen to invest in for our patient care." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708597) NM Noel M. Office Manager > "It's a little difficult to learn...not really difficult, just a learning curve" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640) KB Kelly B. Director of Operations Owner > "Easy of use and reliability, prompt support, will allow you to add your own documents to text out" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708599) MD Maria D. cfo > "Horrible it has detroyed our practice reputation" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679) HB Heather B. Clinical Supervisor > "Improved patient engagement, HIPAA compliance, Ease of use and Customizable messages" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706979) ST Shina T. Billing Manager > "There have been a few glitches as well that weren't followed up on thoroughly. When we uploaded our patient list to Klara, it..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___4567648) [View Reviews](https://www.capterra.com/p/203066/Klara/reviews/) ## User interface [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/) 4.45 (291) [Klara](https://www.capterra.com/p/203066/Klara/) 4.61 (211) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important vcita Top features 32/32 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Automated Scheduling - Availability Management - Calendar Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer History - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Email Management - Email Marketing - Employee Management - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Online Payments - Recurring Appointments - Reporting & Statistics - SMS Messaging - Wait List Management - Website Integration [See all features](https://www.capterra.com/p/142264/Appointment-Scheduling/#features) Klara 13/32 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Automated Scheduling - Availability Management - Calendar Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer History - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Email Management - Email Marketing - Employee Management - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Online Payments - Recurring Appointments - Reporting & Statistics - SMS Messaging - Wait List Management - Website Integration [See all features](https://www.capterra.com/p/203066/Klara/#features) ### Recognition No recognitions have been awarded to vcita No recognitions have been awarded to Klara ### Deployment & support vcita Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Klara Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details vcita - By vcita - Located in United States - Founded in 2010 Klara - By Modernizing Medicine - Located in United States - Founded in 2010 ## Popular Comparisons [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) $35/month Price $19.99/month 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142264-268055/Appointment-Scheduling-vs-Goldie) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.6 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/195467-203066/Care-Patron-vs-Klara) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) $35/month Price $39/month 4.2 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-142264/Jobber-vs-Appointment-Scheduling) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 3.8 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-203066/Tebra-vs-Klara) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $35/month Price $20/month 4.2 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142264-191978/Appointment-Scheduling-vs-Acuity-Scheduling) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [Dialog Health](https://www.capterra.com/p/215666/Dialog-Health/)[4.95 (62)](https://www.capterra.com/p/215666/Dialog-Health/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.9 4.8 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/203066-215666/Klara-vs-Dialog-Health) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) $35/month Price $23.99/month 4.2 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142264-153752/Appointment-Scheduling-vs-Vagaro) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (666)](https://www.capterra.com/p/141842/Weave/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141842-203066/Weave-vs-Klara) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) $35/month Price $28/month 4.2 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142264-174830/Appointment-Scheduling-vs-GlossGenius) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131633-203066/Phreesia-vs-Klara) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,982)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $35/month Price $99/month 4.2 Features 4.0 4.4 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-142264/MINDBODY-vs-Appointment-Scheduling) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 3.8 4.8 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-203066/athenaOne-vs-Klara)