Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
DoorLoop is used by property managers and owners to simplify and automate residential, commercial, affordable housing, and community association portfolios.
Our software products are tailored to multiple industries, including residential, commercial, and corporate housing properties. Serving U.S and Canada
DoorLoop is very easy to use. Everything that is important to us is integrated into DoorLoop and their customer service has been fantastic to get us up and running quickly.
The lack of direct phone service when there are customer support issues. Submitted tickets to request a callback and then not getting one is very frustrating.
Great customer service and a great product. It has been essential for growing my business and streamlining processes.
My only complaint about the software is that you cannot break down expenses by each individual apartments, only by main property.
The ease of use between multiple bank accounts is a lovely feature. Tracking expenses and i love the reports we can get from a click of the button, like the rent roll.
So some of the functionality is still being developed. That being said, I have yet to make a dev request and be told "no" - DoorLoop really listens to what is needed AND tries to understand why.
Delighted to see the features and tools are highly intuative and user-friendly. Between the web interface and app, I was glad to see software that looks like it was built today vs the 1990's.
Text message tracking would allow the software to streamline the eviction court preparation process.
If I have an issue he is there and resolves it by the next day. I love the customer service and appreciate his helpfulness and always there to be assistance with any questions I have.
There is no place to submit my payment. Your wasting my time just because I don't have a 100 character review.
We have used Landlord Tracks for over a year and love the software and their great, responsive customer service.
There is no running balance on the account. Categories for each transaction should be included so that a yearly report (missing also) can be generated for income tax purposes.
I'm still getting used to using it, but I love they have a user guide to help you out. I also love that you can do tenant screening.
Inability to sort Invoices by status. Unable to get Reoccurring Transactions (Tasks) to work.
The integration of the marketing is awesome. I click publish and it goes to websites that are the most popular where tenants are and I get quick results on tenants.
I can't believe I have to go through all this to make a payment. Getting frustrated here.
Charlie: Hi, I'm Charlie. I'm broker and owner and property manager with Front Porch Properties here in Madison, Wisconsin. We're a small boutique property management. We handle single family short-term rentals, and then smaller multifamily portfolios. We would give Doorloop five out of five stars. We used a software platform that is online right now. We just felt that that platform didn't have all the tools integrated into one space, and then we thought that was what was really missing. And so that's why we took the opportunity to meet with Doorloop and have the conversation about, "Here's what we have that is what we think is wrong, what we'd like to fix in the future, and if we grow our company, how would Doorloop grow with us?" And they seem to match all those needs. The ultimate reason we decided to go with Doorloop is because everything's in one platform, from managing tenant requests, handling applications that come in, and we can create specific ones on property, we can do all of our advertising, we can keep all of our files in one space. And I think one of the better things is from a income and reporting, to get all of our distribution and information to our ownership groups, but also, our tenants have a portal where they can use it and be very integrated to pay all their stuff online. So again, just everything seems to fit into one area, and that was really, really important to us. Onboarding Doorloop seemed to be very easy. They gave us some really nice instructions of how to pull information out of our old system, what it would look like... Basically onboarding all the information we needed for Doorloop. And then it was just some simple training. We went through their online academy, learned all of their steps, and anytime we've had any particular issues or stuff that we didn't know how to handle, they've been available to either chat with us or to jump on a call. Well, we recommend Doorloop highly to other people that are running property management companies, or if you're managing your own small portfolio of properties, we would say give Doorloop at least a chance. Look at their software, look what they're offering and see if it's right for you.
DoorLoop
Top FeaturesLandlordTracks
DoorLoop
--
LandlordTracks
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: