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Corporate legal departments, law firms, government and educational organizations of all sizes. Trusted by 1,500 customers and 38,000+ users globally. Top-rated on G2, Gartner, and TrustRadius.
LEAP offers practice management, document automation, legal accounting and billing, and online payments in one comprehensive solution. Visit leap.us to learn more.
My favorite is the Customer Service and the powerful filter system. The screenshare and response time is excellent as well.
Poor handling of threads and families: Can only view one family in one thread at a time, no combined hierarchical view, serious problems if an e-mail has another e-mail as an attachment.
Logikcull so often fulfills those needs in an easy to use, effective, defensible manner. The reporting features are fantastic.
Sometimes the product lags and you have to work slowly. This can hinder the review process in that it take extra time.
The platform is also robust in it's predictive coding capabilities and has been successfully used for both internal investigations and litigation-based document discovery productions.
The only issues we've ever had were user problems due to people not following the correct steps.
The search boxes are very clear, it's easy to filter down to the data you want to review. And when you get to the data you want, the tagging and review is super clean.
Its email fields character limitation, but Logikcull has plans to address that.
We have been using Leap for over two years and have been very impressed with its features. It takes care of our needs in our law firm and is super easy to use.
Revising bills after pre-billing is difficult and not intuitive. Applying retainers at the time of billing and having the bill show the retainer applied to that bill does not work.
Its impressive user friendliness and visually simplistic feel brings the fun back to handling a case. We have found the system flawless since the going live around 15 months ago.
When information was transferred from our previous TimeMatters software, it was garbage. Not usable and so incomplete it makes no sense.
The software is comprehensive and fairly easy to use, but at the same time being powerful and incredibly useful. The interface and ease of use is very important.
Company is awful to deal with and appear only concerned with money.
The mobile app version is fantastic which has the ability to drop documents and pictures on the go into files. The staff are knowledgeable and friendly.
They fail to tell you that depending on your computer, their software may be useless. I have a 1 yr old mac and a brand new Microsoft Surface Pro.
Maritza: Hi, my name is Maritza, and I'm a Paralegal. I give Logikcull a four out of five rating. For more reviews, click the link below. We use Logikcull to put together document productions. We gather data, documents, images, just different data from our clients that we need to produce to opposing parties. And so, we use Logikcull to dump all of that information. Logikcull will render it into a readable, portable format so that we can serve it on opposing parties in discovery. Logikcull has great customer service. If you've ever used document production, discovery type software, you know it can be a little daunting, and their customer service is just outstanding. You can always live chat with an agent or call support. They're always available and super helpful. Software is very detailed. There's so much you can do in terms of designating your documents and tagging your documents, the ability to review your documents. It's just an outstanding platform, really detailed. I think for me, that was one of the hardest things, was learning how to use it.
Kris M.: My name is Kris. I am a learning and development specialist and systems admin for Jacuzzi Bath Remodel. We are a small to medium company and I would give LEAP a five out of five. Before LEAP, we used a combination of about six different apps and manual processes, and really it didn't work because it was difficult to train as well as to maintain on the back end. I chose LEAP because it allowed us to integrate all of our functionality into one app, and it was fairly easy for me without a systems background to learn to develop LEAP. Getting started with LEAP was a little bit challenging because I took over for someone else and so I wasn't learning from the ground up, but I had a lot of support, which made it really easy in the long run. Advice? Learn to understand placeholders immediately and get very cozy asking questions with your support staff.
Logikcull
LEAP
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