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iorad vs BOSSDesk: Which is a better fit?

Updated on January 14th, 2025
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Summary
Key features rated by users
Features selected based on 5,211 reviews from Knowledge Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Knowledge Base Management
4.5
Content Management
4.5
Alerts/Notifications
NA
Communication Management
NA
Access Controls/Permissions
4.1
% Fit
Missing features
Not enough reviews
Feature ratings
Knowledge Base Management
4.5
Content Management
NA
Alerts/Notifications
4.7
Communication Management
--
Access Controls/Permissions
4.3
User satisfaction
4.7
User reviews59
Ease of use
4.7
Functionality
4.5
Value for money
4.5
Customer support
5.0
4.7
User reviews126
Ease of use
4.5
Functionality
4.4
Value for money
4.7
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Subject Matter Experts that want to instantly share their application knowledge with other employees, customers, or anyone else.

BOSS helps government, education, finance , healthcare and any organization that is looking to implement intelligent Help Desk ticketing, Service Desk, Service Delivery and IT Service Management .

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
142317
4 screenshots
144825
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

iorad

14/36
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Calendar Management
  • Commenting/Notes
  • Communication Management
  • Content Library
  • Customizable Reports
  • Customizable Templates
  • Decision Support
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Live Chat
  • Single Sign On
  • Social Media Integration
  • SSL Security
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Workflow Management
  • Access Controls/Permissions
  • Catalog Management
  • Collaboration Tools
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Full Text Search
  • Knowledge Base Management
  • Multi-Language
  • Reporting & Statistics
  • Self Service Portal
  • Text Editing
  • Widgets
See All features
Hide Knowledge Management Software Features -

BOSSDesk

Top Features
25/36
Show Knowledge Management Software Features +
iorad
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BOSSDesk
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
iorad
  • By iorad
  • Located in United States
  • Founded in 2007
BOSSDesk
  • By BOSS Solutions
  • Located in United States
  • Founded in 1997
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