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Mental Health Clinics, Substance Abuse and Addiction Treatment Centers, State, Counties, Rehab and Residential Facilities, Detox Centers, University Health Clinics,
Not provided by vendor
My staff is thrilled by how easy DrCloudEMR has made their day-to-day tasks. The integrated billing has significantly lowered our costs and increased revenues.
When encounters are printed out, the formatting is horrible and difficult to read and very unprofessional looking.
They have a great product and understand that our industry is not always "One Size Fits All. We are very happy with our decision to purchase this EMR and would recommend it to any small business.
I've been using this software for three weeks and I hate it hate it hate it.
They are kind, respectful and very helpful. I would highly recommend this product to counselors who want a user-friendly product and great customer service.
Most maddening is data disappearing, requiring the same values to be entered more than once, and often the only way you would know it is that you can't close the darn encounter.
I run an advanced Vein Management and Care Clinic. I use Dr Cloud EMR on a regular basis now and would recommend it to anyone who is looking for an EMR in the Vein Care space.
The graphic user interface is confusing. There are ridiculous pop ups, like the one telling you that clicking "edit" might lead to there being changes in your inputs.
Great customer service, extremely responsive, talented trainers made the transition easy. Day-to-day use is worry-free and super intuitive.
Updates that are released with errors. It is frustrating to upgrade to a new release and have to learn all the new features and then have to call support several times to report and fix errors.
I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments.
You were limited on the number of charts you could work on at the same time. The scheduling system was awkward and difficult to maneuver.
My favorite part of the software is the ability to track. There is no question that our revenues are increased because we are better organized.
IT support struggles in troubleshooting and fixing problems that need to be fixed. These delays have likely cost us thousands of dollars in employee hours.
The customer support in particular has been extremely helpful and the electronic billing capabilities are very strong and for the most part, user friendly.
The ledger can be confusing and the receipt for the patient is hard to understand for staff and patients.
DrCloudEHR
Compulink Healthcare Solutions
Top FeaturesDrCloudEHR
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Compulink Healthcare Solutions
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