DrCloudEHR vs Qualifacts CareLogic: Which is a better fit?

My staff is thrilled by how easy DrCloudEMR has made their day-to-day tasks. The integrated billing has significantly lowered our costs and increased revenues.

When encounters are printed out, the formatting is horrible and difficult to read and very unprofessional looking.

They have a great product and understand that our industry is not always "One Size Fits All. We are very happy with our decision to purchase this EMR and would recommend it to any small business.

I've been using this software for three weeks and I hate it hate it hate it.

They are kind, respectful and very helpful. I would highly recommend this product to counselors who want a user-friendly product and great customer service.

Most maddening is data disappearing, requiring the same values to be entered more than once, and often the only way you would know it is that you can't close the darn encounter.

I run an advanced Vein Management and Care Clinic. I use Dr Cloud EMR on a regular basis now and would recommend it to anyone who is looking for an EMR in the Vein Care space.

The graphic user interface is confusing. There are ridiculous pop ups, like the one telling you that clicking "edit" might lead to there being changes in your inputs.

It has been really good for clinicians to track performance of clients and great for all levels of care to include Residential, Detox and Methadone.

I also am unable to switch between regions within a document, so if I forget to change the region within carelogic, I have to redo work when I receive the error message that.

The customer service and support has been amazing. So wonderful to have this from company.

There are a few fatal flaws (e.g., no way to ID to whom a release of information pertains, difficulty with some platforms, some billing limitations, some forms/fields that cannot be customized).

We love the fact that we can pull great data from the system in report form and be able to submit those directly for grants.

The software has so much involved that it can be difficult to set up new configurable forms, and there is no way to delete or "hide" forms that are no longer used.

It helps our staff be more accurate and complete in their documentation. Ease of use is extremely helpful.

The reporting is still lacking - we have to pay a contractor to write the reports for us with is costly for our agency.