Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Accounting professionals: CPAs, bookkeepers, and accounting staff.
FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!
We appreciate how it flows and accomplishes so much with ease. There is definitely a learning curve, but that is common with any seriously good software.
All credibility was lost when we spent hours on calls that ended in frustration with never getting to actually demonstrate a signature capture.
I have always felt like they are a small business where every single person you talk with actually cares that you're happy with their product and able to use it to it's full potential.
Reports can be downloaded to Excel, but not in a table format as you would expect so that feature is completely useless. Timers lose track of start time if the software inadvertently is closed.
They are extremely knowledgeable, quick to help, comprehensive, incredibly patient, and will help you with whatever questions you have, no matter how many times you ask.
The implementation was beyond frustrating for me and my staff.
Conversion was a breeze, as the Mango team handled that for us. We have been extremely happy with the integrated payment system, which is truly greatly improved our collections.
The Message function is terrible, half the time the documents could not esign within the system in the middle of Tax Season which made using the software cumbersome.
It is so easy accounting for small businesses and very good. Fresh books is affordable and attractive double entry with the best customer support on the market.
The worst part about the software is the electronic payment option. It only works with some banks, while other banks block it.
We found a true friend in FreshBooks and we are more than happy with the services we are getting from it.
No idea what the problem is, but the app's own reader does not appear to work at all.
The best thing about FresBooks is the Visualization and Look & Feel. It is really easy to use this software and it is not necessary a complete training because every button or feature is perfect.
Unfortunately, they recently "forced" a new format on all existing customers. The new format is far inferior to the Classic Freshbooks that was in place before.
Tracking expenses is easy and reporting them by collecting receipts is just a seamless experience. FreshBooks offers excellent security which helps keep all financial data safe and secure.
Still lack and if we forget to save it will be lost.
Andrew T.: Hi, my name is Andrew. I'm the Chief Executive Officer at ATS Group. I give FreshBooks a rating of four. All right, so we used quite a lot of different softwares, FreshBooks being one of those softwares. Before we moved to FreshBooks, we were using a software known as Ways. We moved to FreshBooks because FreshBooks was designed to be for clients who want to do their own bookkeeping with us. Just providing them with guidance on doing so. It was more ideal for those kind of clients. FreshBooks is a pretty easy software to use. That's one of the reasons why we decided to use it for our clients who wanted to do their own bookkeeping. It's a very simple, very user-friendly. It allows for our clients to be able to do their books with little or no assistance from us, and it's quite ideal for entrepreneurs or business owners that wish to do their own accounting. Plus, they get very great support from the FreshBooks team. The process to get started using with FreshBooks was pretty simple. First of all, we were contacted by one of the reps at FreshBooks. They gave us a tutorial on the product, how it's used, the benefits of the product, and things like that. And then they guided us in setting up the product and they offer a lot of training. Their portal provides you with ongoing training and ongoing support. So the setup and use of the FreshBooks was quite easy and simple. So my advice to anybody looking for any new software, FreshBooks, or any other software out there is first of all, do your research. Read reviews such as this one right now so you can compare. Not every software is ideal for everyone, so what's ideal for me may not necessarily ideal for you, but once you compare the software, see what they offer, know the advantages, disadvantages, the pros and the cons, and that's one of the most important things to do. Then of course, all of these companies, FreshBooks included, normally give you a trial period. So you can actually try the software out. So you can do a test run and you can do side-by-side trials. So you can be using FreshBooks on one side, another accounting software on the other side. Compare both of them to see which one works best for you. And then after that you can go ahead and make a decision as to which one you want to move forward with.
Prioritize real-user-identified key features according to your needs to find your best fit.
Mango Practice Management
FreshBooks
Top FeaturesTalk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: