# Compare FreshBooks vs Zoho Books 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Books and FreshBooks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142390-163115/FreshBooks-vs-Zoho-Books

---

# Zoho Books vs FreshBooks Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho BooksFreshBooks2/4 selected

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.4 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,514)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

[## Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.4 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [672 reviews](#user-reviews)

Positive

600

Neutral

45

Negative

27

[## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,514)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [4,514 reviews](#user-reviews)

Positive

4,151

Neutral

281

Negative

82

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## Summary

* * *

Key features rated by users

Features selected based on 15,172 reviews from billing and invoicing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Invoice Creation

4.7

Invoice Processing

4.6

Payment Processing

4.5

Credit Card Processing

NA

Quotes/Estimates

4.7

83%Fit

High performer

Feature ratings

Invoice Creation

4.6

Invoice Processing

4.6

Payment Processing

4.5

Credit Card Processing

4.5

Quotes/Estimates

4.3

User satisfaction

User satisfaction

4.4

User reviews[672](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.2

User satisfaction

4.5

User reviews[4,514](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$20Other, Per Month

-   Free version
-   Free trial

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Zoho Books caters to businesses of all sizes across multiple industries, such as legal, real estate, retail, wholesale, education, maritime, financial services, healthcare, manufacturing and more.

Best for

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

## User reviews

Pros & cons

VR

Verified Reviewer

Growth Head - Sales

> "It’s also one of the most widely used products out there and has really played a big role in transforming how businesses manage..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7122967)

LT

Luke T.

Director and Tutor

> "Another small problem is that it doesn't import your bank transactions until the day after the transaction has taken place, despite..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6829781)

VR

Verified Reviewer

Gen Secretary

> "Havent experienced any bug, there was one concern which was fixed immediately. and i'd recommend it for both small business as well..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7058032)

DS

David S.

Customer Service Representative

> "The mobile app isn’t as functional as the desktop version, and while the reporting options are good, they could be better..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6692753)

VR

Verified Reviewer

Gen Secretary

> "Data management is so good, i am uploading all the invoices too in the application."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7058032)

GK

Girish K.

Owber

> "No desire to even show how a feature works."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#SoftwareAdvice___7076078)

Raj Shekhar S.

Cofounder

> "Their has been no product failures or issues, and new features are regularly rolled out too."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7066801)

GK

Girish K.

Owber

> "Zoho support has no solution for this."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#SoftwareAdvice___7076078)

BB

Ben B.

CEO

> "Free plan for businesses under $50K in revenue is good and we use it with Zoho Expense and it works seamlessly."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

SG

Sally G.

Customer Service Auditor

> "Some features don't work if you are not in the US."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6861693)

BB

Ben B.

CEO

> "Favorite feature: automated invoicing and payment tracking."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

DR

Darren R.

Director

> "The only one annoyance is the search from some screens you need to know the exact customer name or item name to search. Where as..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5072227)

Alfredo J.

Consultant

> "I was able to easily migrate after a bad experience with quickbooks and from there been able to slightly customize it for my needs."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6501659)

AV

Alisodai V.

Proprietor

> "They were unable to give any solution for my problem even after 7 months time."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7020672)

ME

Mohamed E.

manager

> "The best thing that has happened to me is the ease with which I can now complete all accounting activities with Zoho Books."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

HD

Haythum D.

IT Engineer

> "in Zoho Books can't customize more advanced financial reportsZoho Books is more costly compared to other accounting software..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4946352)

VR

Verified Reviewer

COO

> "I love the waste option of opportunities to adapt things like templates to automate as much as possible and safe time."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6648480)

ME

Mohamed E.

manager

> "Data migration is quite difficult for businesses with a lot of data."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

ME

Mohamed E.

manager

> "One of the easiest interfaces for creating estimates and invoices is Zoho Books."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

MG

Michael G.

President

> "does not integrate easily with Microsoft Office suite"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6559335)

Dedre M.

Owner

> "Due to the fact that you can manager all financially transactions within your dashboard, including invoicing and billing, makes..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4808090)

DS

DAMON S.

Director

> "Uncleared notifications on the app that I just can’t seem to clear"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6466142)

ME

Mohamed E.

manager

> "The main benefit is that it offers a range of plans at reasonable prices to accommodate diverse business needs."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

PB

Phillip B.

President

> "For example, if you accidently add a wrong item you will have to cancel it out on the books with another entry."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6178338)

NL

Nzai L.

project officer sanitation and hygiene

> "i like the ability of the software to manage clients online through clients patrol and making recuring invoices payments , its user..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4962668)

MA

Monica A.

program manager

> "the application is very hard to master mostly on how to handle recurring payments within your organization"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4983997)

DS

David S.

Customer Service Representative

> "It also offers great GST compliance features which are a big advantage for my business."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6692753)

AM

Alicia M.

Accountant

> "For example, in the UK a sales balance of -£100 means that the customer owes £100 pounds and has to pay."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6028821)

DR

Darren R.

Director

> "We love Zoho ability to access from anywhere and allows a business owner to monitor things even when they are not on site."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5072227)

TM

Theresa M.

CEO

> "They forgot to tell you to click on Settings first, and THEN select Preferences."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4793501)

Alfredo J.

Consultant

> "I enjoy how it integrates with their expense tracker and with PayPal."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6501659)

SK

Stephen K.

insurance manager

> "it limits vendors list and once reached you have to pay additional amount first and its very difficult to learn basically how to..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4655805)

BB

Ben B.

CEO

> "Mobile app is a plus, gives real-time access to financials."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

SY

Surjesh Y.

Software Engineer

> "Some users might discover that the software is not as customised as they would want. Although it has a variety of functions, there..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4628961)

Juan B.

CEO

> "I am able to set up recurring billing for my clients, which has saved me a lot of time and helped me maintain a steady stream of..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4903814)

RE

Rajesh E.

DIRECTOR

> "expense print layout is against the income tax rules.. if any invoice is having more than 200 products the invoice will not open..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#SoftwareAdvice___3567105)

VR

Verified Reviewer

COO

> "Zoho Books combines quoting, invoicing in a very efficient way."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6648480)

SD

Sharif D.

Inventory analyst

> "the software is expensive in case you are purchasing it once"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4980610)

AT

Amy T.

CFO

> "Customization for our specific business was a huge game changer, as we didn't need to get outside help involved to make simple..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4982810)

HN

Hilda N.

Youth research advisor

> "The application is mostly very slow when updating it and in the process you may lose your data and in the due course costimg you a..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4707361)

JK

Jeethendra K.

Founder & CEO

> "The ease of using the zoho books across all the device since the data is stored in server rather than tally in which the data is..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#GetApp___5019964)

TM

Theresa M.

CEO

> "This is the most non-intuitive, difficult, cumbersome, obscure programme I have ever worked with."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4793501)

CS

Connor S.

Brokerage Operations Associate

> "The invoices module in Zoho Books and very well laid out and easy to use for people who are new to these kinds of platforms."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6537888)

IL

Immaculate L.

Finance Director

> "The bank connection doesn't always work nicely, sometimes it delay to update and end up sending incorrect statements to customers."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4604401)

SG

Sally G.

Customer Service Auditor

> "The interface is clean and clear."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6861693)

TH

Timothy H.

CEO

> "For the business I have managed for the last 15 years, it is tough to migrate everything over. "

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4797274)

LL

Lydia L.

Blow Mold Operator

> "It uses automations which allows us to eliminate the manual entry work and reduce the dependency on the repetitive tasks."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6006953)

Jared L.

Business Development

> "No need to wait for another person to send an invoice and possibly lose the customer to dead time from 'Yes' to the ability to pay"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___3859870)

JW

Joel W.

Program Manager

> "I like the way the software allows us to reconcile various transaction hence eliminating errors in reporting."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6167413)

WO

William O.

Manager

> "So I am just going to find something else can consider all the work I have done in my account as a loss...."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#SoftwareAdvice___5078207)

WT

Winnie T.

Manager

> "I've been able to manage the accountabilities while at my home by using this software to manage the accountabilities and project..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5012216)

MS

Melissa S.

CSR

> "Gets very expensive to activate advanced features"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6002964)

VR

Verified Reviewer

Growth Head - Sales

> "Customer service is also very prompt and helpful team."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7122967)

Kirti V.

developer

> "However, some users have reported issues with customer support and limited customization options."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4631918)

Dedre M.

Owner

> "Zoho Books is helping our small business with financial reporting and keeping track of our income and expenses."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4808090)

Shyamal P.

Founder

> "They forced us to buy 12 months subscription saying migration won't be done unless we pay2."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4611027)

WT

Winnie T.

Manager

> "I use it for project planning and accounting While sitting in my dining room therefore it eased work for me"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5012216)

JV

James V.

Assistant Management Accountant

> "Team collaboration related features of Zoho Books are not quite sufficient for our requirements."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4070417)

VV

Vikas V.

Software Consultant

> "Reports are a great way to break things down for more clarifity."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6685125)

Becky F.

Software Developer

> "This is the trickiest part because I can't really think of anything I dislike; however, I do have some comment on the quality of..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4669391)

KI

Kalume I.

Senior IT technician

> "The software integrates with Zoho invoice which makes work of creating invoice easy and massive. "

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5003016)

VR

Verified Reviewer

Software developer

> "Limited customer support users can only access support via email or live chat,- limited user permissions"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4640276)

Juan B.

CEO

> "I was able to easily and quickly track my income and expenses and generate financial reports in seconds."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4903814)

Kirti V.

developer

> "Zoho Books offers limited support options, which may be frustrating for users who require immediate assistance."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4631918)

AT

Amy T.

CFO

> "It is great for companies with project management, from estimate to sales order to purchase orders and Invoicing."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4982810)

VR

Verified Reviewer

Land Surveyor

> "There are also expenses that I incur on my own as an employee of the company that need to be assigned to me alone still using my..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#GetApp___3433842)

BB

Ben B.

CEO

> "Cloud-based with a solid mobile app so good for being on the go."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

DP

Darshan P.

Administrator

> "It has more user restrictions and payroll service is not available."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4775876)

VK

Vinit K.

Backend developer

> "The ability of Zoho Books to handle accounting chores like billing, expenditure tracking, and bank reconciliations is one of its..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4623050)

BH

Ben H.

Manager

> "Very little hand holding or clues for the average business user that doesn't have an accounting degree."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4622616)

GK

Gatuko K.

Accounting Manager

> "It handles accounts payable and comes with lots of data security features"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6174493)

SV

Shanmugam V.

Article Trainee

> "The data migration from our old software to Zoho was a bit difficult."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4601740)

HN

Hilda N.

Youth research advisor

> "With Zoho book I have been able to manage customers and suppliers interaction using client protal and by sitting up payments..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4707361)

FF

Frank F.

President

> "When there is an update with the a financial institution Zoho Books takes forever to make that update causing issues with keeping..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___3503773)

JU

Judith U.

Procurement officer

> "It is great for small businesses and easy to use."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6824666)

BC

Briana C.

Accounts Payable Manager

> "Now that things are web-based when the wi-fi goes out I can't use the software."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4344049)

SA

Sayed A.

Project Engineer

> "It has automation capabilities, such as automatic bank feeds and recurring invoices, have been praised for saving time and..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4741271)

Shyamal P.

Founder

> "This migration tool fails for unknown reasosns."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4611027)

TA

Tarek A.

Customer Service Specialist

> "I get tasks related to real-time management, such as interval billing and invoicing, so ZohoBooks' features are practical for this..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4602422)

MK

Milena K.

Bookkeeper

> "Limitation of the functions and the customer service wasn't as expected."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4789839)

[View Reviews](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

LS

Leslie S.

Co-Owner

> "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513)

HL

Hikmet L.

Medical Assistance Specialist

> "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to upload..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535)

JM

Jaime M.

Outside Sales

> "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to budgeting..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358)

EJ

Eric J.

Consultant

> "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that FreshBooks..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

Bridget W.

Marketing Consultant

> "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

MF

Megan F.

Owner

> "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly payment"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526)

Sarthak B.

Software Developer

> "Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and freelancers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7126967)

VR

Verified Reviewer

owner

> "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285)

FN

Faith N.

Head of Accounts

> "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as creating..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895)

Jerry L.

CEO

> "The workflows for accounting reports can feel a bit restricted at times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790)

JM

Joao M.

Spinning Instructor

> "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

Jerry L.

CEO

> "I've had a few issues with utilizing the reporting metrics."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790)

IK

Ibrahim K.

Grants Writer

> "FreshBooks allocates an extended range of online accounting features and has a mobile application that makes it easy to carry out repetitive..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

TE

Timothy E.

Owner

> "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

PE

Princess E.

Customer adviser

> "it offers robust set of features for small businesses and freelancers, particular excelling in invoicing, time tracking."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

PL

Phillip L.

Director of Marketing

> "The easiest way to generate invoice for billable hours is through the time tracker which is annoying."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551)

AA

Amir A.

Administrative

> "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951)

MHE

Michael Herbert E.

Furniture Salesperson

> "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082)

SS

Sampath S.

Web designer

> "We can easily maintain financial records and it has a automated features like expense tracking, recurring invoices which is really time saver as..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6422384)

VR

Verified Reviewer

Senior Software Development Engineer

> "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how much..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387)

SM

Stephen M.

Managing Director

> "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

SM

Sean M.

Marketing and operations coordinator

> "I wouldn't recommend for small businesses that don't have their data in multiple places"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

CC

Crystal C.

Boss

> "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and small..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051)

VR

Verified Reviewer

Operations manager

> "It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186)

SH

Samir H.

Insurance Claims Specialist

> "The feature to track billing sometimes lags and is slow and definitely needs improvement."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269)

SM

Stephen M.

Managing Director

> "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified payment..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

RL

Ronald L.

Owner

> "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423)

JM

Joao M.

Spinning Instructor

> "FreshBooks has user-friendly invoice generator tool that allows us to create personalized invoices for clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

SM

Sean M.

Marketing and operations coordinator

> "They shut my account down and didn't explain why and started ignoring my emails."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

Zulma Q.

Corporate Credit Risk Analyst

> "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494)

IK

Ibrahim K.

Grants Writer

> "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

AK

Alexander K.

Counsellor

> "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459)

JA

Joana A.

Disc jockey

> "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778)

Bridget W.

Marketing Consultant

> "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

DG

Derek G.

Owner

> "I found the inventory management features a bit limited for large-usage"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has made it easy for us to manage our cash flow and to streamline our financial operations like budgeting and invoicing."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

PE

Princess E.

Customer adviser

> "the price is high , expensive, limited inventory management, project management limitations"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

MA

Mujeezah A.

Personal Assistant

> "Unlike other 'Big names'accounting softwares, FreshBooks is very user friendly and fun!It meets all our needs for we can easily track our income,..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6389083)

Thomas R.

MGR Technical Training

> "The only thing I haven't liked so far is the limited functionality for larger companies."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6439808)

KB

Khaoula B.

Accounts Manager

> "It also supports mobile apps where one can manage billing on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823)

Alex G.

Director Of Business Development

> "The drag-and-drop feature does not work efficiently."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6485105)

Rachid K.

Sales executive

> "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321)

Patricia P.

Owner

> "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831)

JS

Jack S.

Finance Director

> "It works well for keeping a clear overview of financial flows."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119735)

ML

Matt L.

Owner

> "Additionally, I’ve experienced minor delays in customer support response times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

IB

India B.

Solicitor Apprentice

> "FreshBooks has really helped us to transfer our timesheets data to invoices and we can quickly receive our payments."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6480391)

VR

Verified Reviewer

Executive Director

> "Was not robust enough for my business accounting."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529)

DB

Dylan B.

Controller

> "It does a great job in capturing the basics of what you need to run your business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583)

Stephen M.

F. B reviews

> "Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4811707)

ML

Matt L.

Owner

> "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

AM

Abbey M.

Financial Specialist

> "What I dislike about FreshBooks is the limitation in terms of invoice template customization. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025)

AP

Aimee P.

Owner

> "I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7143257)

EMA

EVA M. A.

Member

> "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563)

BY

Ben Y.

Profit Center Manager

> "I have been using FreshBooks on a daily basis to run financial operations in our store and the experience has been beyond doubt the best i had..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6809228)

MS

Mohammed S.

Owner

> "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859)

AK

Andros K.

Account Manager

> "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and competitive..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

RR

Robyn R.

Owner

> "It is a little costly for a small business"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413)

BK

Blerta K.

Language Instructor

> "With FreshBooks, I can now genuinely keep track of that whole process without fear of it."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7137258)

VR

Verified Reviewer

Principal

> "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted trial..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024)

CS

Christina S.

Area Director of Sales

> "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145)

TE

Timothy E.

Owner

> "Bank feeds are not your friend."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

MSR

Md Sazedur R.

CEO

> "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827)

IS

Ilya S.

ceo

> "In my experience, this platform is a woefully inadequate solution, only suitable for the tiniest of businesses that exclusively offer services."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4979855)

Bridget W.

Marketing Consultant

> "It also allows you to send professional quotes."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

PU

Paulrogert U.

na

> "They ran my cc on the weekend and suspended my account on the weekend, but they are not open on the weekends, and can't talk to anyone. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___4795802)

Adelia D M.

Senior Field Service Engineer

> "It has high-end security tools that ensure total safety of our sensitive financial data."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

VR

Verified Reviewer

CEO

> "The fact that FreshBooks charges extra to incorporate credit card charging for repetitive invoicing"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4890520)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has very powerful data security functions that keeps our financial data very safe and confidential."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

VR

Verified Reviewer

Podcast Manager

> "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749)

JO

John O.

Finance Officer

> "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815)

SM

Sean M.

Marketing and operations coordinator

> "Customer support is horrible."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

AK

Andros K.

Account Manager

> "I especially appreciate the automated payment reminders and the ability to accept online payments easily."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

BA

Bryan A.

CEO

> "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks provides a..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540)

JM

Joao M.

Spinning Instructor

> "It also makes it so easy to generate customized invoices to collect monthly payments from our clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

GM

Gauravi M.

Learning Designer

> "Pricing structure can become expensive eventually for our team as the number of users in a team grows."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4963169)

HW

Hilary W.

Owner Operator

> "When I first got the program it was very inexpensive and the main thing I liked was my accountant could access all of my stuff."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6811703)

VR

Verified Reviewer

Accounting

> "The software makes extensive use of manual data entering, which could result in errors."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4874773)

Adelia D M.

Senior Field Service Engineer

> "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

TM

Tina M.

Marketing Executive

> "It doesn't have advanced features like adding the teams and getting extensive reports."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6115197)

[View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/)

## User interface

4.39 (672)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

4.48 (4,514)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Zoho Books

23/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/163115/Zoho-Books/#features)

FreshBooks

Top features

25/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/142390/FreshBooks/#features)

### Recognition

Zoho Books is recognized as a top-rated tool in 3 Capterra Shortlist reports

FreshBooks is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Zoho Books

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

FreshBooks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Books

-   By Zoho
-   Located in United States
-   Founded in 1996

FreshBooks

-   By FreshBooks
-   Located in Canada
-   Founded in 2004

## Popular Comparisons

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[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.39 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

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[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,514)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

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[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.39 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

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Contact vendor for pricing

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4.5

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Features

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4.4

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Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/142390-174984/FreshBooks-vs-QuickBooks-Enterprise)

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.39 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.29 (684)](https://www.capterra.com/p/76/Intacct/reviews/)

$20/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-163115/Intacct-vs-Zoho-Books)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,514)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$21/month

Price

$39/month

4.3

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142390/Jobber-vs-FreshBooks)