# Compare FreshBooks vs OfficeTools 2026 | Capterra > Unsure of what to choose? Check Capterra to compare FreshBooks and OfficeTools based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142390-165549/FreshBooks-vs-OfficeTools --- # FreshBooks vs OfficeTools Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FreshBooksOfficeTools2/4 selected [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) [OfficeTools](https://www.capterra.com/p/165549/OfficeTools/)[4.1 (196)](https://www.capterra.com/p/165549/OfficeTools/reviews/) [## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) Starting Price $21.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [4,506 reviews](#user-reviews) Positive 4,143 Neutral 281 Negative 82 [## OfficeTools](https://www.capterra.com/p/165549/OfficeTools/)[4.1 (196)](https://www.capterra.com/p/165549/OfficeTools/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.7 Customer Service 3.8 Reviews Sentiment Based on [196 reviews](#user-reviews) Positive 151 Neutral 23 Negative 22 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Invoice Creation 4.6 Invoice Processing 4.6 Payment Processing 4.5 Credit Card Processing 4.5 Quotes/Estimates 4.3 \--%Fit Missing features Not enough reviews Feature ratings Invoice Creation 1.0 Invoice Processing NA Payment Processing 1.0 Credit Card Processing NA Quotes/Estimates NA User satisfaction User satisfaction 4.5 User reviews[4,506](https://www.capterra.com/p/142390/FreshBooks/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.4 User satisfaction 4.1 User reviews[196](https://www.capterra.com/p/165549/OfficeTools/reviews/) Ease of use 3.7 Functionality 3.9 Value for money 3.7 Customer support 3.8 Price starts from Price starts from $21Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors. Best for Accounting and Tax professionals ## User reviews Pros & cons LS Leslie S. Co-Owner > "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513) HL Hikmet L. Medical Assistance Specialist > "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to upload..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535) JM Jaime M. Outside Sales > "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to budgeting and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358) VR Verified Reviewer Senior Software Development Engineer > "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how much we spent..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387) Bridget W. Marketing Consultant > "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) EJ Eric J. Consultant > "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that FreshBooks offers." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738) VR Verified Reviewer consultant > "The streamlined invoicing and expense tracking features were lifesavers, freeing up time and helping me keep my finances organized. Plus, being able to..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6268371) MF Megan F. Owner > "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly payment" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526) FN Faith N. Head of Accounts > "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as creating..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895) VR Verified Reviewer owner > "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285) JM Joao M. Spinning Instructor > "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739) EMA EVA M. A. Member > "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the software's..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563) IK Ibrahim K. Grants Writer > "FreshBooks allocates an extended range of online accounting features and has a mobile application that makes it easy to carry out repetitive accounting..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675) TE Timothy E. Owner > "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272) PE Princess E. Customer adviser > "it offers robust set of features for small businesses and freelancers, particular excelling in invoicing, time tracking." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138) DG Derek G. Owner > "I found the inventory management features a bit limited for large-usage" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036) AA Amir A. Administrative > "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and small..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951) PL Phillip L. Director of Marketing > "The easiest way to generate invoice for billable hours is through the time tracker which is annoying." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551) SS Sampath S. Web designer > "We can easily maintain financial records and it has a automated features like expense tracking, recurring invoices which is really time saver as well as..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6422384) MHE Michael Herbert E. Furniture Salesperson > "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082) SM Stephen M. Managing Director > "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) SM Sean M. Marketing and operations coordinator > "I wouldn't recommend for small businesses that don't have their data in multiple places" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) CC Crystal C. Boss > "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and small..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643) ZZ Zandalee Z. Senior Analyst Programmer > "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051) VR Verified Reviewer Operations manager > "It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186) SH Samir H. Insurance Claims Specialist > "The feature to track billing sometimes lags and is slow and definitely needs improvement." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269) SM Stephen M. Managing Director > "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified payment..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) RL Ronald L. Owner > "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423) JM Joao M. Spinning Instructor > "FreshBooks has user-friendly invoice generator tool that allows us to create personalized invoices for clients." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739) SM Sean M. Marketing and operations coordinator > "They shut my account down and didn't explain why and started ignoring my emails." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) Zulma Q. Corporate Credit Risk Analyst > "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across management." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494) IK Ibrahim K. Grants Writer > "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675) AK Alexander K. Counsellor > "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459) JA Joana A. Disc jockey > "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778) Bridget W. Marketing Consultant > "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) NE Noel E. Computer Specialist > "Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive accounting..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4777893) LW Lars W. Sales and Strategic Partnership VP > "It has made it easy for us to manage our cash flow and to streamline our financial operations like budgeting and invoicing." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552) PE Princess E. Customer adviser > "the price is high , expensive, limited inventory management, project management limitations" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138) MA Mujeezah A. Personal Assistant > "Unlike other 'Big names'accounting softwares, FreshBooks is very user friendly and fun!It meets all our needs for we can easily track our income,..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6389083) Thomas R. MGR Technical Training > "The only thing I haven't liked so far is the limited functionality for larger companies." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6439808) KB Khaoula B. Accounts Manager > "It also supports mobile apps where one can manage billing on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823) Alex G. Director Of Business Development > "The drag-and-drop feature does not work efficiently." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6485105) Rachid K. Sales executive > "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321) Patricia P. Owner > "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an accountant..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831) IB India B. Solicitor Apprentice > "FreshBooks has really helped us to transfer our timesheets data to invoices and we can quickly receive our payments." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6480391) ML Matt L. Owner > "Additionally, I’ve experienced minor delays in customer support response times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) ML Matt L. Owner > "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) VR Verified Reviewer Executive Director > "Was not robust enough for my business accounting." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529) AC Abigail C. Crochet > "The reports are clear, and it works well on both computers and phones." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7036868) Stephen M. F. B reviews > "Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4811707) BY Ben Y. Profit Center Manager > "I have been using FreshBooks on a daily basis to run financial operations in our store and the experience has been beyond doubt the best i had hoped for." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6809228) AM Abbey M. Financial Specialist > "What I dislike about FreshBooks is the limitation in terms of invoice template customization. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025) AK Andros K. Account Manager > "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and competitive pricing..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) RPH Rajitha Priyankara H. Engineer > "The program includes few choices for customization, which could not be sufficient for companies who need more adaptability." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4754214) BH Bahaa H. Planning Manager > "For online payments, Freshbooks is our number one solution, with it's excellent features it does exactly what it's supposed to do." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6766400) MS Mohammed S. Owner > "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859) OL Oliver L. VP of Business Development > "Overall the experience is great, we can manage our cashflow and send invoices to our clients with ease." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6795815) SS Swati S. Freelancer > "While FreshBooks is a useful accounting software for managing your business finances, its pricing may not be reasonable for some users." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4779721) CS Christina S. Area Director of Sales > "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145) RR Robyn R. Owner > "It is a little costly for a small business" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413) MSR Md Sazedur R. CEO > "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827) VR Verified Reviewer Principal > "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted trial period." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024) Bridget W. Marketing Consultant > "It also allows you to send professional quotes." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) TE Timothy E. Owner > "Bank feeds are not your friend." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272) Adelia D M. Senior Field Service Engineer > "It has high-end security tools that ensure total safety of our sensitive financial data." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) IS Ilya S. ceo > "In my experience, this platform is a woefully inadequate solution, only suitable for the tiniest of businesses that exclusively offer services." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4979855) LW Lars W. Sales and Strategic Partnership VP > "It has very powerful data security functions that keeps our financial data very safe and confidential." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552) PU Paulrogert U. na > "They ran my cc on the weekend and suspended my account on the weekend, but they are not open on the weekends, and can't talk to anyone. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___4795802) JO John O. Finance Officer > "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815) MG Maciej G. Co-founder & Marketing Director > "The only downside to FreshBooks is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4767891) AK Andros K. Account Manager > "I especially appreciate the automated payment reminders and the ability to accept online payments easily." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) VR Verified Reviewer CEO > "The fact that FreshBooks charges extra to incorporate credit card charging for repetitive invoicing" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4890520) JM Joao M. Spinning Instructor > "It also makes it so easy to generate customized invoices to collect monthly payments from our clients." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739) VR Verified Reviewer Podcast Manager > "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749) HW Hilary W. Owner Operator > "When I first got the program it was very inexpensive and the main thing I liked was my accountant could access all of my stuff." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6811703) SM Sean M. Marketing and operations coordinator > "Customer support is horrible." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) Adelia D M. Senior Field Service Engineer > "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) BA Bryan A. CEO > "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks provides a range..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540) EJ Eric J. Consultant > "I liked how easy it was to send proposals, convert them to estimates or invoices, and schedule payments." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738) GM Gauravi M. Learning Designer > "Pricing structure can become expensive eventually for our team as the number of users in a team grows." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4963169) [View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/) CF Carlos F. Academic Computing Specialist > "OfficeTools software offers a range of benefits tailored to accounting and tax professionals, making it a comprehensive practice management..." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___6549459) VR Verified Reviewer Partner > "After working with support for over 1 year to fix issues, we asked to be let out of contract only to be told we need to submit a formal..." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___3463414) BT Bernie T. cpa > "Office Tools was very good at client tracking, recording activities and histories." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2983482) VR Verified Reviewer Partner > "They decided to do maintenance on the product during the last two weeks of tax season, we couldn't run payments for a day." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___3463414) VR Verified Reviewer Audit Assistant > "All client information is available to each member of the team, and viewing the progress of the tasks being completed is very easy." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2798634) VR Verified Reviewer Partner > "Payment system is also hiding payments, so we cannot tell which clients have paid." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___3463414) EC Edeler C. Ceo > "I love it I use it every day it keeps control of all my work that we have to do it allows me to keep tabs on my staff on their jobs and..." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2169618) Russell B. CEO > "They didn’t secure their SendGrid relay properly resulting in several clients getting emails from a hacker (falsely) claiming that their..." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___3230643) VR Verified Reviewer Audit Assistant > "I think the interactivity of this program makes it a winner and puts it at the forefront of innovating in its industry." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2798634) VR Verified Reviewer Audit Assistant > "Sometimes the video tutorials are a bit confusing, so I prefer speaking to someone through the phone support." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2798634) KY Ketty Y. Accounting > "Pretty cool and useful software, give it a try you will not be regretted." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___3469989) LB Lynn B. Office Manager > "Our biggest frustration has been with the reporting. While you can technically export reports to Excel, they're in a Crystal reports..." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2152153) AH Anne H. Partner > "Easy to learn and it does so much." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___3591998) BT Bernie T. cpa > "There is no project management and their customer service is by far the worst I've ever been in contact with. " [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2983482) CV Cathleen V. Owner > "Love: ability to link charge card processing both to portal and to invoice. " [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2488159) CV Cathleen V. Owner > "We found the dashboard to be very confusing and counter productive as far as tasks, appointments and to-do items, my staff was still keeping..." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2488159) JP Janet P. Bookkeeper/Office Manager > "You can create projects, assignments, To Do and have it set-up anyway that works for your team. " [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2151712) JP Jeff P. Principal > "The contract is very one sided. " [See full review](https://www.capterra.com/p/165549/OfficeTools/#SoftwareAdvice___4669884) MT Marion T. CPA President > "The software does a good job of keeping our database of clients and their personal data. " [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2169510) LB Lynn B. Office Manager > "Sometimes we can get what we need between 2 different reports, but the Crystal format makes it impossible to merge them. " [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2152153) CR Cheryl R. Owner > "We like that when you set up a task you can complete your portion and then assign it to the next person. " [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2150935) MT Marion T. CPA President > "I've watched videos, but they frequently don't look like the product I'm using and never seem to be to the point. If I could easily switch..." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2169510) BB Breanna B. Payroll Specialist > "From the client's contact information to their documents it is all easy to access." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2149592) CV Cathleen V. Owner > "Yes, you can just click through it and log in, but it is another annoyance that they are aware of yet still want to charge me for an entire..." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2488159) JP Janet P. Bookkeeper/Office Manager > "The projects flow nicely from one person to next. " [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2151712) BB Breanna B. Payroll Specialist > "We also have completely stopped using certain features due to them continuously not working properly such as the eSigntures feature." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2149592) CV Cathleen V. Owner > "My clients love the portals. " [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2488159) CV Cathleen V. Owner > "I left them because I spent countless hours with their tech support, and many many $$ in tech support, and by their own admission, it was an..." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2488159) PT Polly T. President > "The contact management is so easy to use." [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2169559) DR David R. President > "The integration with crexendo has never worked and the integration was one of the main reason I switched" [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2153592) SP Sheena P. teacher > "it is easy to use and to instruct to other people most specially to the students" [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2593450) CV Cathleen V. Owner > "Hate: BEWARE: their contract has auto renewal without positive confirmation from user. " [See full review](https://www.capterra.com/p/165549/OfficeTools/#Capterra___2488159) [View Reviews](https://www.capterra.com/p/165549/OfficeTools/reviews/) ## User interface [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) 4.48 (4,506) [OfficeTools](https://www.capterra.com/p/165549/OfficeTools/) 4.05 (196) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important AI Copilot 120 Important FreshBooks Top features 25/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/142390/FreshBooks/#features) OfficeTools 18/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/165549/OfficeTools/#features) ### Recognition No recognitions have been awarded to FreshBooks No recognitions have been awarded to OfficeTools ### Deployment & support FreshBooks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OfficeTools Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FreshBooks - By FreshBooks - Located in Canada - Founded in 2004 OfficeTools - By CARET - Located in United States - Founded in 1983 ## Popular Comparisons [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $21/month Price $38/month 4.3 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/142390-190778/FreshBooks-vs-QuickBooks-Online) [OfficeTools](https://www.capterra.com/p/165549/OfficeTools/)[4.05 (196)](https://www.capterra.com/p/165549/OfficeTools/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 3.9 Features 4.3 3.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/165549-190778/OfficeTools-vs-QuickBooks-Online) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/) $21/month Price $0.29 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142390-207944/FreshBooks-vs-PayPal) [OfficeTools](https://www.capterra.com/p/165549/OfficeTools/)[4.05 (196)](https://www.capterra.com/p/165549/OfficeTools/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/) Contact vendor for pricing Price $0.29 3.9 Features 4.6 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/165549-207944/OfficeTools-vs-PayPal) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (603)](https://www.capterra.com/p/268623/Abby/reviews/) $21/month Price €0.01/month 4.3 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142390-268623/FreshBooks-vs-Abby) [OfficeTools](https://www.capterra.com/p/165549/OfficeTools/)[4.05 (196)](https://www.capterra.com/p/165549/OfficeTools/reviews/) vs [Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (603)](https://www.capterra.com/p/268623/Abby/reviews/) Contact vendor for pricing Price €0.01/month 3.9 Features 4.6 3.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/165549-268623/OfficeTools-vs-Abby) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) $21/month Price $25/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-142390/Xero-vs-FreshBooks) [OfficeTools](https://www.capterra.com/p/165549/OfficeTools/)[4.05 (196)](https://www.capterra.com/p/165549/OfficeTools/reviews/) vs [Bookipi](https://www.capterra.com/p/195165/Bookipi/)[4.76 (176)](https://www.capterra.com/p/195165/Bookipi/reviews/) Contact vendor for pricing Price $0/month 3.9 Features 4.6 3.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/165549-195165/OfficeTools-vs-Bookipi) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,610)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $21/month Price $2210/year 4.3 Features 4.4 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/142390-174984/FreshBooks-vs-QuickBooks-Enterprise) [OfficeTools](https://www.capterra.com/p/165549/OfficeTools/)[4.05 (196)](https://www.capterra.com/p/165549/OfficeTools/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 3.9 Features 4.3 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-165549/Jobber-vs-OfficeTools) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) $21/month Price $39/month 4.3 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-142390/Jobber-vs-FreshBooks) [OfficeTools](https://www.capterra.com/p/165549/OfficeTools/)[4.05 (196)](https://www.capterra.com/p/165549/OfficeTools/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) Contact vendor for pricing Price $25/month 3.9 Features 4.3 3.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-165549/Xero-vs-OfficeTools)