Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Retail, QSR, Cafes, Bakeries, Delis, Salons and Spas
FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!
I love Fivestars because it's SO easy to use. All of my favorite places have fivestars at checkout and it's so easy to enter your phone number linked to your account.
Somewhat pricey for a small business. Some customers complain about losing reward points due to lack of notifications.
It gives us great and immediate access to our best and most loyal customers. The automated system does a great job of creating return business.
The app is little confused and sometimes in my device lagged.
I like the fact that SumUp makes it easy for small business to accept card payments and also allows for the creation of a basic website which is perfect for small craft businesses like mind.
Sometimes it can be difficult to reach customer support and the chatbot is useless.
I enjoy this app the service is amazing and I complete trust this app it has been a big help.
One thing I do dislike about this app is that I am not able to link a new business. When I sign into another device it does not transfer my coupons over to my new account.
It is so easy accounting for small businesses and very good. Fresh books is affordable and attractive double entry with the best customer support on the market.
The worst part about the software is the electronic payment option. It only works with some banks, while other banks block it.
We found a true friend in FreshBooks and we are more than happy with the services we are getting from it.
No idea what the problem is, but the app's own reader does not appear to work at all.
The best thing about FresBooks is the Visualization and Look & Feel. It is really easy to use this software and it is not necessary a complete training because every button or feature is perfect.
Unfortunately, they recently "forced" a new format on all existing customers. The new format is far inferior to the Classic Freshbooks that was in place before.
Tracking expenses is easy and reporting them by collecting receipts is just a seamless experience. FreshBooks offers excellent security which helps keep all financial data safe and secure.
Still lack and if we forget to save it will be lost.
Michael: Hi, this is Michael I'm president of a tour company, I give FiveStars four stars. For more reviews like this click down below. Before I found FiveStars I was using Square, Square Payments, as my onsite payment processor, and it worked okay, I thought it was a little bit limited in its functionality, but the one thing I didn't like about it is you it didn't have a rewards or a promotional aspect to it. I chose FiveStars basically because I saw the great opportunity in marketing directly to my customers, gathering phone numbers, and setting up a reward/marketing promotion program with FiveStars that I couldn't ease with my previous application. It was real easy to onboard FiveStars, the websites really good, the apps really intuitive, and they also have really good support available on the website, so I really didn't have any problem onboarding. I think it'd be easy for anybody. I would recommend anybody considering FiveStars to go ahead and give it a try, it's risk free, and it's just really an invaluable tool as far as gaining customer phone numbers and emails, and it's a great marketing tool for a small business, basically.
Andrew T.: Hi, my name is Andrew. I'm the Chief Executive Officer at ATS Group. I give FreshBooks a rating of four. All right, so we used quite a lot of different softwares, FreshBooks being one of those softwares. Before we moved to FreshBooks, we were using a software known as Ways. We moved to FreshBooks because FreshBooks was designed to be for clients who want to do their own bookkeeping with us. Just providing them with guidance on doing so. It was more ideal for those kind of clients. FreshBooks is a pretty easy software to use. That's one of the reasons why we decided to use it for our clients who wanted to do their own bookkeeping. It's a very simple, very user-friendly. It allows for our clients to be able to do their books with little or no assistance from us, and it's quite ideal for entrepreneurs or business owners that wish to do their own accounting. Plus, they get very great support from the FreshBooks team. The process to get started using with FreshBooks was pretty simple. First of all, we were contacted by one of the reps at FreshBooks. They gave us a tutorial on the product, how it's used, the benefits of the product, and things like that. And then they guided us in setting up the product and they offer a lot of training. Their portal provides you with ongoing training and ongoing support. So the setup and use of the FreshBooks was quite easy and simple. So my advice to anybody looking for any new software, FreshBooks, or any other software out there is first of all, do your research. Read reviews such as this one right now so you can compare. Not every software is ideal for everyone, so what's ideal for me may not necessarily ideal for you, but once you compare the software, see what they offer, know the advantages, disadvantages, the pros and the cons, and that's one of the most important things to do. Then of course, all of these companies, FreshBooks included, normally give you a trial period. So you can actually try the software out. So you can do a test run and you can do side-by-side trials. So you can be using FreshBooks on one side, another accounting software on the other side. Compare both of them to see which one works best for you. And then after that you can go ahead and make a decision as to which one you want to move forward with.
Prioritize real-user-identified key features according to your needs to find your best fit.
SumUp
Top FeaturesFreshBooks
Products similar to those you're currently comparing: