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FreshBooks vs Paddle: Which is a better fit?

Updated on December 1st, 2024
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Summary
Key features rated by users
Features selected based on 1,655 reviews from Recurring Billing users.
% Fit
High performer
Feature ratings
Bank Reconciliation
4.4
Billing & Invoicing
4.6
Payment Processing
4.5
Recurring/Subscription Billing
4.6
Invoice Processing
4.6
% Fit
Missing features
Feature ratings
Bank Reconciliation
NA
Billing & Invoicing
NA
Payment Processing
NA
Recurring/Subscription Billing
NA
Invoice Processing
NA
User satisfaction
4.5
User reviews4,474
Ease of use
4.5
Functionality
4.3
Value for money
4.3
Customer support
4.4
3.6
User reviews14
Ease of use
3.6
Functionality
3.8
Value for money
3.5
Customer support
3.1
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!

Hundreds of developers and software companies rely on our checkout and licensing solution to sell their products globally, as well as using our powerful analytics and marketing tools to understand and

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-3fe4b6c6-eb47-4f6c-6531-08db92eb738f
Andrew T. S
Chief Executive Officer
4.0

Andrew T.: Hi, my name is Andrew. I'm the Chief Executive Officer at ATS Group. I give FreshBooks a rating of four. All right, so we used quite a lot of different softwares, FreshBooks being one of those softwares. Before we moved to FreshBooks, we were using a software known as Ways. We moved to FreshBooks because FreshBooks was designed to be for clients who want to do their own bookkeeping with us. Just providing them with guidance on doing so. It was more ideal for those kind of clients. FreshBooks is a pretty easy software to use. That's one of the reasons why we decided to use it for our clients who wanted to do their own bookkeeping. It's a very simple, very user-friendly. It allows for our clients to be able to do their books with little or no assistance from us, and it's quite ideal for entrepreneurs or business owners that wish to do their own accounting. Plus, they get very great support from the FreshBooks team. The process to get started using with FreshBooks was pretty simple. First of all, we were contacted by one of the reps at FreshBooks. They gave us a tutorial on the product, how it's used, the benefits of the product, and things like that. And then they guided us in setting up the product and they offer a lot of training. Their portal provides you with ongoing training and ongoing support. So the setup and use of the FreshBooks was quite easy and simple. So my advice to anybody looking for any new software, FreshBooks, or any other software out there is first of all, do your research. Read reviews such as this one right now so you can compare. Not every software is ideal for everyone, so what's ideal for me may not necessarily ideal for you, but once you compare the software, see what they offer, know the advantages, disadvantages, the pros and the cons, and that's one of the most important things to do. Then of course, all of these companies, FreshBooks included, normally give you a trial period. So you can actually try the software out. So you can do a test run and you can do side-by-side trials. So you can be using FreshBooks on one side, another accounting software on the other side. Compare both of them to see which one works best for you. And then after that you can go ahead and make a decision as to which one you want to move forward with.

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FreshBooks

Top Features
12/40
  • ACH Payment Processing
  • API
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Client Portal
  • CRM
  • Customer Accounts
  • Customizable Fields
  • Data Import/Export
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Reminders
  • Mobile Access
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • PCI Compliance
  • Real-Time Analytics
  • Real-Time Data
  • Recurring Invoicing
  • Refund Management
  • Revenue Recognition
  • Sales Tax Management
  • Self Service Portal
  • Subscription Management
  • Transaction History
  • Activity Dashboard
  • Alerts/Notifications
  • Contact Database
  • Credit Card Processing
  • Customizable Branding
  • Invoice Processing
  • Multi-Currency
  • Payment Processing
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Tax Calculation
  • Third-Party Integrations
See All features
Hide Recurring Billing Software Features -

Paddle

2/40
Show Recurring Billing Software Features +
FreshBooks
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Paddle
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
FreshBooks
  • By FreshBooks
  • Located in Canada
  • Founded in 2004
Paddle
  • By Paddle Payments
  • Located in United Kingdom
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