--- title: "Compare FreshBooks vs Melio 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Melio and FreshBooks based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/142390-184673/FreshBooks-vs-Melio" page_type: "comparison" language: "en" --- # Melio vs FreshBooks Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MelioFreshBooks2/4 selected [Melio](https://www.capterra.com/p/184673/Melio/)[4.2 (405)](https://www.capterra.com/p/184673/Melio/reviews/) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) [## Melio](https://www.capterra.com/p/184673/Melio/)[4.2 (405)](https://www.capterra.com/p/184673/Melio/reviews/) Starting Price $25.00/month Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.4 Customer Service 4 Reviews Sentiment Based on [405 reviews](#user-reviews) Positive 335 Neutral 9 Negative 61 [## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) Starting Price $21.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [4,529 reviews](#user-reviews) Positive 4,166 Neutral 281 Negative 82 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,748 reviews from billing and invoicing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 68%Fit Missing features Feature ratings Invoice Creation 4.6 Invoice Processing 4.4 Quotes/Estimates NA Payment Processing 4.3 Credit Card Processing 3.0 83%Fit High performer Feature ratings Invoice Creation 4.6 Invoice Processing 4.6 Quotes/Estimates 4.4 Payment Processing 4.5 Credit Card Processing 4.5 User satisfaction User satisfaction 4.2 User reviews[405](https://www.capterra.com/p/184673/Melio/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.3 Customer support 4.0 User satisfaction 4.5 User reviews[4,529](https://www.capterra.com/p/142390/FreshBooks/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $21Flat Rate, Per Month - Free version - Free trial Best for Best for Caters to business owners and finance teams in the US to streamline AP and AR and improve cash flow. Also, ideal for US accountants seeking an AP solution. Best for FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors. ## User reviews Pros & cons KS Krzysiek S. manager > "It is a useful solution for managing invoices, sending payments, and keeping vendor payments better organized." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7172483) BK Bridgette K. owner > "I have tried this software several times, and each time I receive a generic email saying the transfer cannot be processed after an internal..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7042405) KM Katsia M. Director > "It is also a relief that users are able to review and approve items within Melio so I do not have to send follow-up approval requests." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7177007) JM Julie M. Owner > "oh, and towards the end it wouldn't save edits I made to vendor names, either, and then it would kick back payments because the vendor name..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6586381) LC Lin C. CEO > "We primarily used it to bill vendors and receive ACH payments, and the QuickBooks integration made reconciliation easy and reliable." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7073679) JM Julie M. Owner > "I started encountering FAR more errors in the process, failed payments with no notice, failures in the interface..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6586381) GI Gabriel I. Founder > "One of my clients uses Melio as their payment gateway to their freelancers, so I can give the freelancer's point of view and it works..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6761402) KW Kimb W. Owner > "There is a chance of card payments to result in significant fees if you use the service frequently" [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6743085) NN Nick N. Owner > "With Melio, I found it quite useful for managing international payments for suppliers and even combining several payments into a single..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7023884) BM Brandon M. Owner > "My only issue is that card payments aren't sent on weekends." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6776314) MK Marina K. Chief Financial Officer > "Also, since there are multiple tabs for each company (for example) - no problem." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7153844) BK Bridgette K. owner > "I wanted to love this software, but was unfortunately unable to truly experience its benefits." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7042405) LC Lin C. CEO > "The interface is clean and intuitive, which made it simple to start billing vendors to receive ACH payments without much setup." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7073679) TT Toni T. Owner > "Payments that they used to allow to be expedited that have not changed in dollar amounts or vendors, or payment accounts, are all of a sudden..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___5016348) CC Charles C. Director Marketing > "It improved the entire invoicing process by having an accurate order of payments sent and received." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6772703) SK Shawn K. Director > "We had some issues with some clients making payments where their bank declined to perform the transactions (not familiar with the services so..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229258) JR Julian R. Finance and foreign trade > "The data is stored on a secure platform that allows payment tracking for more security" [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6533634) KC Kyle C. CEO > "It's such an obvious avenue for fraud it's stunning and the lack of urgency on fixing it will likely drive me to use a competitor." [See full review](https://www.capterra.com/p/184673/Melio/#SoftwareAdvice___6408617) EL Elizabeth L. professional accountant > "We have managed to make bill payment faster and easier with Melio, making payments to clients in a timely manner." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6603909) Garrett B. Owner > "All I want to do is change my email address because the one on file doesn't work anymore." [See full review](https://www.capterra.com/p/184673/Melio/#GetApp___6186544) LC Lin C. CEO > "Customer support was adequate when needed, and the platform generally felt stable with minimal bugs or issues." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7073679) KB Kathleen B. Founder, Virtual Assistant > "I've had this happen twice now, and it's put a serious strain on vendor relations and made us look like zeros instead of heroes." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152) JM Julie M. Owner > "It started off as a pretty okay solution for needing to streamline payments to vendors all in one place. " [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6586381) JD Jamie D. Accountant > "The processing of checks also seems to take a really long time, sometimes I will get a bill in and go immediately to setup payment and it..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229716) NN Nick N. Owner > "The thing I liked about Melio is that it is free of subscription payments and free to register." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7023884) JM Julie M. Owner > "I found it very confusing and not a smooth process at all." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6586381) KW Kimb W. Owner > "It's the most suitable for business accounting software integration that will make everything smooth and clear" [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6743085) KB Kathleen B. Founder, Virtual Assistant > "It's been 24+ hours since we've contacted support and no one has said "boo" let alone an explanation for what thee payment failed." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152) EL Elizabeth L. professional accountant > "It makes the whole process of paying bills easier and spending hours entering data." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6603909) HH Heidi H. owner > "It is glitchy when trying to add new clients and keeps old ghost bill data that isn't relevant even after it's been deleted." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4430808) ER Erika R. Real estate investor > "Highly recommended for anyone who wants a simple, reliable, and efficient way to manage business payments." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7049231) KB Kathleen B. Founder, Virtual Assistant > "However, the last two months have been a nightmare to deal with because of actions Melio took without communication or resolution." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152) LC Lin C. CEO > "The learning curve was very low, and it provided good value for money for our needs." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7073679) KB Kathleen B. Founder, Virtual Assistant > "I've now had three instances of payments being stopped--critical payments I'd add." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152) AC Ania C. Assistant Manager > "It has been a good experience and has relieved a lot the way credit card payments are processed." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6586245) KB Kathleen B. Founder, Virtual Assistant > "Worst of all, support does nothing but say it's the "payer's responsibility" to check information." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152) EL Elizabeth L. professional accountant > "Now I only have to upload the bills and Melio does everything for me." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6603909) LG Laura G. Office Manager, Bookkeeper > "Unbeknownst to me, logging into my account this way created a duplicate account under our company ID, and I soon was contacted by their..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4358275) SS Saurabh S. Founder > "online payment platform that allows small businesses to pay bills and vendors using bank transfers or debit cards, making the process easy and..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775148) SM Saviour M. MANAGER > "The user interface is not very much easy to use, as i had found it a bit confusing when I started using melio back then." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6168073) PW Peter W. Vice President > "Its integration with other apps, such as QuickBooks and Xero, makes payment processing seamless and efficient, saving time and increasing..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4774978) MC Marialuisa C. Owner > "It's pretty limited and it had an issue once that I canceled a scheduled recurring payment but it continued to send payment to a vendor for..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4236203) AC Ada C. CEO & Founder > "Melio makes invoice processing quick and efficient - I can upload an invoice and it'll automatically populate the information, or I can..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775466) IL Ivan L. Sales > "My clients reported constant calls from Melio at any time, which I think is something that no one should do if the person that uses the..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4231067) SC Sachin C. Agritech > "The platform offers a range of payment options, including credit card payments for bills that don't typically accept them, and automated..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4774982) KB Kathleen B. Founder, Virtual Assistant > "hours is not good enough for a payment processor." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152) BH Basim H. Managing Member > "One of its best features is that I am able to schedule vendor payments as invoices come in and later track and balance." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4430567) KC Kari C. executive director > "I tried integrating with QuickBooks, but it didn't work right, maybe because it assumes accrual and not cash based accounting." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4169998) RS Ryan S. Manager > "Overall, it keeps us from having to hand write checks, allows contractors to easily submit invoices, and helps us keep payments on auto draft." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4169056) CH Chris H. Founder > "One issue I ran into with independent contractors:When dealing with many vendors you are paying, the main name to search for is the "company..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4169225) LR Liz R. Owner > "It’s easy to use and all the functionalities you have to send payments is great!" [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6624505) CH Chris H. Founder > "Individuals working as independent contractors sometimes don't understand and put in funny names as company name. If it's the vendor who set..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4169225) AC Ada C. CEO & Founder > "The free ACH option is great for small businesses and it's super helpful that Melio tells you when the money will be debited and when it will..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775466) PK Paige K. CEO > "It overall wasn't the most cost effective option for our company and other options allowed for more tailored options for our needs." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4225057) Andrei P. Data Scientist > "The best thing about Melio is that it has no subscription, so you can use it as long as you want, and your vendor don't need a Melio account..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4341001) RW Robert W. President > "Melio used to be the best thing, however they have started having issues with NOT submitting payments to vendors after scheduled and refuse to..." [See full review](https://www.capterra.com/p/184673/Melio/#SoftwareAdvice___3742582) JD Jamie D. Accountant > "The ease of the app and ability of the integration with QBO is unprecedented and has seriously saved me hundreds of hours for each client that..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229716) VR Verified Reviewer Office Manager - Bookkeeper > "We won't be using any paid methods of payment with Melio any longer because sadly they are at best dishonest in what they charge for and they..." [See full review](https://www.capterra.com/p/184673/Melio/#GetApp___4827760) JW Julieanne W. Systems expert > "Melio makes it easy to keep all of your bill payments in one place, know when each payment is due and take care of it automatically for you so..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4231548) KC Kyle C. CEO > "Security flaws are huge." [See full review](https://www.capterra.com/p/184673/Melio/#SoftwareAdvice___6408617) CN Carmen N. Head of Corporate Affairs > "We have to process many payments per day and with Melio I was able to upload and pay our invoices timely and quickly" [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229360) SP Sonny P. Owner > "Trying to print to the payment activity to pdf from the web browser never works." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229430) CT Christie T. Owner, Lead Bookkeeper > "As a bookkeeper, it is important that Melio allows me to have my client approve their payments before they are processes, and the process is..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775125) AM Allie M. Owner > "I use this service solely because my accountant uses it to send bills my way, and as a result I am on the receiving end of intrusive..." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___3440097) AH Alton H. owner > "I was able to pay several vendors within minutes without headache or hassle." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6490526) KC Kyle C. CEO > "You have to just hope you dont have a disgruntled employee or book-keeper?" [See full review](https://www.capterra.com/p/184673/Melio/#SoftwareAdvice___6408617) BM Brandon M. Owner > "Great experience overall, great support and pricing." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6776314) AB Amanda B. Executive Assistant > "Melio cannot make payments to Guyana, which is unfortunate as our organization has vendors in that country." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4169273) CM Carisa M. Accounting Manager > "it has given us the ability to work in remote situations and process payments for clients no matter where we are." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775311) KM Katherine M. Office Manager > "I don't like the new feature of how invoices are listed in the inbox." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4168638) SP Sonny P. Owner > "The integration with QBO brings efficiencies that allows me to offer better A/P services to clients." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229430) RM Rick M. President > "Can't get customer service to answer during their business hours; they answer that they are closed." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4702099) BW Ben W. Manager > "The drag & drop invoice functionality works great 99% of the time, and they make it super easy to set up recurring payments as well." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4168757) KB Kathleen B. Founder, Virtual Assistant > "There is too great a risk of fraud." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152) Ginger B. Court reporter > "This has been the only site that I have found that allows me to pay my contractors via credit card and float my expenses!" [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4716945) VR Verified Reviewer Office Manager - Bookkeeper > "Even with the receipts they request they do not care even telling me that I should have read their policy article before using their service." [See full review](https://www.capterra.com/p/184673/Melio/#GetApp___4827760) JD Jamie D. Accountant > "I love how it gives you options, you pay the fee or your customer does, they make the call on how they want to be paid via check or ACH." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229716) DB DrJoy B. Owner > "I would like to have recurring billing to my clients for services and it's not supported at this time." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4776011) Ryan M. Executive Administration > "It is nice being able to have rewards being built for credit card payments, less 1099's, and simple payment tracking" [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4715228) KC Kyle C. CEO > "I'd stay away from Melio until this fixed." [See full review](https://www.capterra.com/p/184673/Melio/#SoftwareAdvice___6408617) VR Verified Reviewer Owner > "Melio has easy & simple Interface which helped me to easily understand and navigate through the software." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4325304) SM Saviour M. MANAGER > "The user interface is not very much easy to use, as i had found it a bit confusing when I started using melio back then." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6168073) BA Bianca A. Accounting > "Melio offers an easy to use user interface." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6367683) VM Vic M. President > "Web interface a bit clunky for desktop users." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4231762) Greg C. Founder > "The user interface is basic, but that's actually a good thing in this case" [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775084) Ryan M. Executive Administration > "Not really friendly yet for QB Desktop users." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4715228) JW Jaime W. Bookkeeper Business Owner > "Melio is a user friendly platform and works smoothly." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229741) MB Michael B. Owner > "Integration with QuickBooks Online doesn’t work" [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229388) JD Jamie D. Accountant > "The fact that it is free for ACH and has the integration with QBO." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229716) JS James S. CEO > "Does not integrate with Quickbooks Desktop software." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4168954) LH Lisa H. President > "Integration with QuickBooks Online was a breeze." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775966) KB Kathleen B. Founder, Virtual Assistant > "However, the last two months have been a nightmare to deal with because of actions Melio took without communication or resolution." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152) CT Christie T. Owner, Lead Bookkeeper > "I love that Melio is easy to use and integrates with Quickbooks online." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775125) RM Rick M. President > "Can't get customer service to answer during their business hours; they answer that they are closed." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4702099) PW Paul W. Owner > "Absolute ease of integration across all fields." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4251061) RD Rodrigo D. Publisher > "I didn't need to use its customer service yet, but I read it can be a bit hard when you need it." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4778598) CH Chris H. Founder > "Melio makes my life a lot easier." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4169225) KF Kristen F. Owner > "The software has developed a lot of bugs and customer support is severely lacking." [See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4251247) [View Reviews](https://www.capterra.com/p/184673/Melio/reviews/) JM Jawad M. Operation Clerk > "The collaboration features in FreshBooks help me and my teammates to unite and work together collaboratively managing our finances from..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7161324) HL Hikmet L. Medical Assistance Specialist > "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535) JJ Jessica J. Social Worker > "Its automation capabilities, particularly in areas like accounts payable, creating invoices, sending reminders, and reporting, significantly..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7156247) VR Verified Reviewer owner > "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285) SA Suman A. Owner,Bookkeeper,TAx Preparer > "It handles invoicing and expense management with ease, making it ideal for freelancers and small business owners who want simplicity without..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532) Jerry L. CEO > "The workflows for accounting reports can feel a bit restricted at times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790) PO Paul O. Software Engineer > "It includes a time tracking system for services, and online payments are integrated to make collecting payments easier." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804) PC Patty C. ADM > "The only glitch is realizing any fees that are charge when making an on-line payment." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478) LS Leslie S. Co-Owner > "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513) Jerry L. CEO > "I've had a few issues with utilizing the reporting metrics." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790) Sarthak B. Software Developer > "Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7126967) EJ Eric J. Consultant > "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738) JM Jaime M. Outside Sales > "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358) MF Megan F. Owner > "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526) Bridget W. Marketing Consultant > "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) PL Phillip L. Director of Marketing > "The easiest way to generate invoice for billable hours is through the time tracker which is annoying." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551) FN Faith N. Head of Accounts > "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895) MHE Michael Herbert E. Furniture Salesperson > "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082) AA Amir A. Administrative > "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951) PO Paul O. Software Engineer > "It can become expensive with additional options." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804) SM Stephen M. Managing Director > "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) VR Verified Reviewer Senior Software Development Engineer > "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387) Jessica M. BCBA > "I liked that it generated yearly forms for my earnings and showed me what I earned month to month." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7154016) ZZ Zandalee Z. Senior Analyst Programmer > "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051) CC Crystal C. Boss > "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643) DG Derek G. Owner > "I found the inventory management features a bit limited for large-usage" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036) SM Stephen M. Managing Director > "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) Patricia P. Owner > "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831) Zulma Q. Corporate Credit Risk Analyst > "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494) SM Sean M. Marketing and operations coordinator > "I wouldn't recommend for small businesses that don't have their data in multiple places" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) Tony J. CEO > "Value for money, this SAAS is a good way for businesses to have a good CRM and to organize the daily operations" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7187719) ML Matt L. Owner > "Additionally, I’ve experienced minor delays in customer support response times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) AK Alexander K. Counsellor > "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459) SM Sean M. Marketing and operations coordinator > "They shut my account down and didn't explain why and started ignoring my emails." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) SA Suman A. Owner,Bookkeeper,TAx Preparer > "FreshBooks makes accounting feel effortless with its clean interface and straightforward navigation." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532) VR Verified Reviewer Executive Director > "Was not robust enough for my business accounting." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529) Rachid K. Sales executive > "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321) AM Abbey M. Financial Specialist > "What I dislike about FreshBooks is the limitation in terms of invoice template customization. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025) JS Jack S. Finance Director > "It works well for keeping a clear overview of financial flows." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119735) EMA EVA M. A. Member > "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563) DB Dylan B. Controller > "It does a great job in capturing the basics of what you need to run your business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583) TE Timothy E. Owner > "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272) ML Matt L. Owner > "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) MS Mohammed S. Owner > "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859) AP Aimee P. Owner > "I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7143257) RR Robyn R. Owner > "It is a little costly for a small business" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413) AK Andros K. Account Manager > "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) VR Verified Reviewer Principal > "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024) BK Blerta K. Language Instructor > "With FreshBooks, I can now genuinely keep track of that whole process without fear of it." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7137258) VR Verified Reviewer Podcast Manager > "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749) CS Christina S. Area Director of Sales > "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145) SH Samir H. Insurance Claims Specialist > "The feature to track billing sometimes lags and is slow and definitely needs improvement." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269) Adelia D M. Senior Field Service Engineer > "It has high-end security tools that ensure total safety of our sensitive financial data." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) BA Bryan A. CEO > "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540) Bridget W. Marketing Consultant > "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) RL Ronald L. Owner > "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423) JO John O. Finance Officer > "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815) TM Tina M. Marketing Executive > "It doesn't have advanced features like adding the teams and getting extensive reports." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6115197) AK Andros K. Account Manager > "I especially appreciate the automated payment reminders and the ability to accept online payments easily." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) NI Naquentta I. Medical biochemistry and molecular biology > "The free trial doesn't have most of the basic features needed to write a financial report" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6016450) KB Khaoula B. Accounts Manager > "It also supports mobile apps where one can manage billing on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823) IK Ibrahim K. Grants Writer > "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675) Adelia D M. Senior Field Service Engineer > "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) DS David S. CEO > "It fails at critical billing stages, making it hard to get paid online." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___5076605) PJ Pius J. Accountant > "As an Accountant, I am able to relish a lot with FreshBooks, mainly creating and sending invoices." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6549943) JA Joana A. Disc jockey > "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778) Adelia D M. Senior Field Service Engineer > "It has been easy for us to determine our expenses with FreshBooks thanks to the Expenses tracking feature." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) AM Amit M. Director > "The feature which I like the least is this software does not create quarterly tax estimates which are required in accounting, customer..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4115918) VR Verified Reviewer consultant > "The streamlined invoicing and expense tracking features were lifesavers, freeing up time and helping me keep my finances organized. Plus,..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6268371) VR Verified Reviewer Salesman > "For instance, the dashboard and reporting features are not as customizable as I would like them to be. While I can view certain metrics and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4685021) Kimani W. Financial Analyst > "I like it's incredible ability to create our invoices through the cloud am able to track invoices paid, scheduling recurring invoices with..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5027395) OE Olusegun E. senior accountant > "It may lack advanced accounting features required by larger enterprises." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5069117) MS Mohammed S. Owner > "It integrates nicely with my existing technology stack, so when a client books a session using my booking tool, via zapier, an invoice is..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859) Sukesh H. Assistant Manager Compliance > "With large volumes of information it can be slow to loadNo option to customize interest/late fees per client or per invoiceEditing different..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4236020) Beth W N. Digital Creator > "FreshBooks makes invoicing such a simple task for us and we are able to send our clients very professional invoices to keep them on the know..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5078631) NE Noel E. Computer Specialist > "Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4777893) JM Joao M. Spinning Instructor > "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739) PE Princess E. Customer adviser > "the price is high , expensive, limited inventory management, project management limitations" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138) Beth W N. Digital Creator > "We use the financial reporting tool to run financial reports, and were are able to understand our financial health, this has helped us make..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5078631) Géovanny N. graphic designer > "FreshBooks has limitations in features for large businesses, an unintuitive interface for some users, and additional costs for accessing..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4564191) PC Patty C. ADM > "It is very user friendly, precise and convenient." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478) OE Oktay E. Data Analyst > "No matter how useful the interface is, sometimes the theme can be tiring." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4061019) RM Ryan M. Owner > "Freshbooks has a modern user interface and cheap." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6554909) RW Randal W. Managing Partner > "We are sad to say, the problems by far outweighs the pretty interface, and we find ourselves forced to use something functional." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___3173813) RW Ray W. Consultant > "Really simple to use interface." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7042696) Alfred O. Content Writer/Copywriter > "Their new interface is slow." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___3294309) JF Joe F. Associate Professor of Law > "Using FreshBooks is easy thanks to the intuitive user interface." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6616779) SH Steve H. General Manager > "For me anyways, it is no longer "user friendly"." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___2542201) VR Verified Reviewer owner > "I like the ease of use and integration with gusto. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285) CR Claire R. Filmmaker > "It was hard to integrate with other platforms we use for our business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6029565) KB Khaoula B. Accounts Manager > "Secondly, FreshBooks integrates well with Other tools making the tool more efficient." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823) PJ Priyanshu J. Manager > "It integrates with a limited number of other platforms, which can limit its usefulness for businesses that use multiple tools." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4566945) MSR Md Sazedur R. CEO > "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827) FU Figue U. Freelance > "it has limited integration capabilities with other software programs, which can make it challenging to use in conjunction with other business..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4666601) VR Verified Reviewer Operations manager > "Integration with numerous apps enhances its functionality, making accounting straightforward and efficient." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186) VB Vivak B. Music Producer > "It has a pretty steep learning curve and the layout doesn't make it any easier." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4394019) DB Dylan B. Controller > "It does a great job in capturing the basics of what you need to run your business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583) OJ Ogundimu J. graphics designer > "it is not beginner friendly especially for those with no experience at all" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4393390) JM Joann M. COO CFO > "It was so easy to use." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7065984) CK Cansu K. Senior Finance Manager > "It's not very intuitive." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4080351) JM Jennifer M. Event specialist > "I like this it was easy to be into a finish" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6540001) JZ Jeffrey Z. Owner > "The system is too simple." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4060417) RR Robyn R. Owner > "It is an easy to use software that was easily implemented" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413) ML Matt L. Owner > "Additionally, I’ve experienced minor delays in customer support response times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) SA Suman A. Owner,Bookkeeper,TAx Preparer > "Customer support is quick and friendly." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532) EMA EVA M. A. Member > "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563) Mark L. D. CEO > "Excellent overall experience especially ease of use and excellent customer service experience as well." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7035976) AW Arianna W. Principal > "Some features need fixing, customer service not very responsive or satisfactory" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6037481) BV Bongekile V. Teacher > "It is very easy to use and it has a standby customer service." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6591343) IZ Idris Z. Content writer > "Limited international support: Freshbooks is primarily designed for businesses based in the United States, Canada, and the UK, so businesses..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4589043) [View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/) ## User interface 4.22 (405) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) 4.48 (4,529) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Melio 22/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders - Reporting & Statistics [See all features](https://www.capterra.com/p/184673/Melio/#features) FreshBooks Top features 26/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders - Reporting & Statistics [See all features](https://www.capterra.com/p/142390/FreshBooks/#features) ### Recognition Melio is recognized as a top-rated tool in 4 Capterra Shortlist reports FreshBooks is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Melio Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos FreshBooks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Melio - By Melio - Located in United States - Founded in 2018 FreshBooks - By FreshBooks - Located in Canada - Founded in 2004 ## 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