# Compare FreshBooks vs Melio 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Melio and FreshBooks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142390-184673/FreshBooks-vs-Melio

---

# Melio vs FreshBooks Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MelioFreshBooks2/4 selected

[Melio](https://www.capterra.com/p/184673/Melio/)[4.2 (401)](https://www.capterra.com/p/184673/Melio/reviews/)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

[## Melio](https://www.capterra.com/p/184673/Melio/)[4.2 (401)](https://www.capterra.com/p/184673/Melio/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

Based on [401 reviews](#user-reviews)

Positive

331

Neutral

9

Negative

61

[## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [4,506 reviews](#user-reviews)

Positive

4,143

Neutral

281

Negative

82

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 14,969 reviews from billing and invoicing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Invoice Creation

4.6

Invoice Processing

4.4

Payment Processing

4.3

Credit Card Processing

3.0

Quotes/Estimates

NA

82%Fit

High performer

Feature ratings

Invoice Creation

4.6

Invoice Processing

4.6

Payment Processing

4.5

Credit Card Processing

4.5

Quotes/Estimates

4.3

User satisfaction

User satisfaction

4.2

User reviews[401](https://www.capterra.com/p/184673/Melio/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.3

Customer support

4.0

User satisfaction

4.5

User reviews[4,506](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Caters to business owners and finance teams in the US to streamline AP and AR and improve cash flow. Also, ideal for US accountants seeking an AP solution.

Best for

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

## User reviews

Pros & cons

LC

Lin C.

CEO

> "We primarily used it to bill vendors and receive ACH payments, and the QuickBooks integration made reconciliation easy and reliable."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7073679)

BK

Bridgette K.

owner

> "I have tried this software several times, and each time I receive a generic email saying the transfer cannot be processed after an internal review."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7042405)

NN

Nick N.

Owner

> "With Melio, I found it quite useful for managing international payments for suppliers and even combining several payments into a single payment."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7023884)

JM

Julie M.

Owner

> "oh, and towards the end it wouldn't save edits I made to vendor names, either, and then it would kick back payments because the vendor name was..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6586381)

LC

Lin C.

CEO

> "The interface is clean and intuitive, which made it simple to start billing vendors to receive ACH payments without much setup."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7073679)

BM

Brandon M.

Owner

> "My only issue is that card payments aren't sent on weekends."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6776314)

GI

Gabriel I.

Founder

> "One of my clients uses Melio as their payment gateway to their freelancers, so I can give the freelancer's point of view and it works amazingly well, I..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6761402)

TT

Toni T.

Owner

> "Payments that they used to allow to be expedited that have not changed in dollar amounts or vendors, or payment accounts, are all of a sudden being..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___5016348)

CC

Charles C.

Director Marketing

> "It improved the entire invoicing process by having an accurate order of payments sent and received."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6772703)

JM

Julie M.

Owner

> "I started encountering FAR more errors in the process, failed payments with no notice, failures in the interface..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6586381)

LC

Lin C.

CEO

> "Customer support was adequate when needed, and the platform generally felt stable with minimal bugs or issues."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7073679)

BK

Bridgette K.

owner

> "I wanted to love this software, but was unfortunately unable to truly experience its benefits."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7042405)

NN

Nick N.

Owner

> "The thing I liked about Melio is that it is free of subscription payments and free to register."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7023884)

KW

Kimb W.

Owner

> "There is a chance of card payments to result in significant fees if you use the service frequently"

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6743085)

JR

Julian R.

Finance and foreign trade

> "The data is stored on a secure platform that allows payment tracking for more security"

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6533634)

KC

Kyle C.

CEO

> "It's such an obvious avenue for fraud it's stunning and the lack of urgency on fixing it will likely drive me to use a competitor."

[See full review](https://www.capterra.com/p/184673/Melio/#SoftwareAdvice___6408617)

ER

Erika R.

Real estate investor

> "Highly recommended for anyone who wants a simple, reliable, and efficient way to manage business payments."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7049231)

RW

Robert W.

President

> "Melio used to be the best thing, however they have started having issues with NOT submitting payments to vendors after scheduled and refuse to say why..."

[See full review](https://www.capterra.com/p/184673/Melio/#SoftwareAdvice___3742582)

EL

Elizabeth L.

professional accountant

> "We have managed to make bill payment faster and easier with Melio, making payments to clients in a timely manner."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6603909)

VR

Verified Reviewer

Office Manager - Bookkeeper

> "We won't be using any paid methods of payment with Melio any longer because sadly they are at best dishonest in what they charge for and they don't see..."

[See full review](https://www.capterra.com/p/184673/Melio/#GetApp___4827760)

LC

Lin C.

CEO

> "The learning curve was very low, and it provided good value for money for our needs."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___7073679)

KC

Kyle C.

CEO

> "Security flaws are huge."

[See full review](https://www.capterra.com/p/184673/Melio/#SoftwareAdvice___6408617)

SS

Saurabh S.

Founder

> "online payment platform that allows small businesses to pay bills and vendors using bank transfers or debit cards, making the process easy and efficient."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775148)

SK

Shawn K.

Director

> "We had some issues with some clients making payments where their bank declined to perform the transactions (not familiar with the services so they..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229258)

PW

Peter W.

Vice President

> "Its integration with other apps, such as QuickBooks and Xero, makes payment processing seamless and efficient, saving time and increasing productivity."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4774978)

KC

Kyle C.

CEO

> "You have to just hope you dont have a disgruntled employee or book-keeper?"

[See full review](https://www.capterra.com/p/184673/Melio/#SoftwareAdvice___6408617)

AC

Ada C.

CEO & Founder

> "Melio makes invoice processing quick and efficient - I can upload an invoice and it'll automatically populate the information, or I can manually input an..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775466)

VR

Verified Reviewer

Office Manager - Bookkeeper

> "Even with the receipts they request they do not care even telling me that I should have read their policy article before using their service."

[See full review](https://www.capterra.com/p/184673/Melio/#GetApp___4827760)

SC

Sachin C.

Agritech

> "The platform offers a range of payment options, including credit card payments for bills that don't typically accept them, and automated recurring..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4774982)

DB

DrJoy B.

Owner

> "I would like to have recurring billing to my clients for services and it's not supported at this time."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4776011)

JM

Julie M.

Owner

> "It started off as a pretty okay solution for needing to streamline payments to vendors all in one place. "

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6586381)

KC

Kyle C.

CEO

> "I'd stay away from Melio until this fixed."

[See full review](https://www.capterra.com/p/184673/Melio/#SoftwareAdvice___6408617)

AC

Ada C.

CEO & Founder

> "The free ACH option is great for small businesses and it's super helpful that Melio tells you when the money will be debited and when it will arrive so..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775466)

RD

Rodrigo D.

Publisher

> "I didn't need to use its customer service yet, but I read it can be a bit hard when you need it."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4778598)

KW

Kimb W.

Owner

> "It's the most suitable for business accounting software integration that will make everything smooth and clear"

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6743085)

Garrett B.

Owner

> "All I want to do is change my email address because the one on file doesn't work anymore."

[See full review](https://www.capterra.com/p/184673/Melio/#GetApp___6186544)

EL

Elizabeth L.

professional accountant

> "It makes the whole process of paying bills easier and spending hours entering data."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6603909)

KB

Kathleen B.

Founder, Virtual Assistant

> "I've had this happen twice now, and it's put a serious strain on vendor relations and made us look like zeros instead of heroes."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152)

CT

Christie T.

Owner, Lead Bookkeeper

> "As a bookkeeper, it is important that Melio allows me to have my client approve their payments before they are processes, and the process is easy for the..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775125)

JD

Jamie D.

Accountant

> "The processing of checks also seems to take a really long time, sometimes I will get a bill in and go immediately to setup payment and it states the..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229716)

AH

Alton H.

owner

> "I was able to pay several vendors within minutes without headache or hassle."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6490526)

MM

Melissa M.

President

> "I'm finding that my vendor addresses don't carry over from QBO to Melio, so the first time I pay a vendor in Melio I have to type in the vendor address..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___3442313)

CM

Carisa M.

Accounting Manager

> "it has given us the ability to work in remote situations and process payments for clients no matter where we are."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775311)

JM

Julie M.

Owner

> "I found it very confusing and not a smooth process at all."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6586381)

AC

Ania C.

Assistant Manager

> "It has been a good experience and has relieved a lot the way credit card payments are processed."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6586245)

JS

Jeana S.

Owner

> "That it doesn’t integrate with QuickBooks Desktop and that it’s only B2B. Also wish it had a mobile app that you could snap pictures of bills fast..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___3441940)

Ginger B.

Court reporter

> "This has been the only site that I have found that allows me to pay my contractors via credit card and float my expenses!"

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4716945)

CT

Christie T.

Owner, Lead Bookkeeper

> "I couple of times payments have not gone through, and the process of fixing that is slow"

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775125)

EL

Elizabeth L.

professional accountant

> "Now I only have to upload the bills and Melio does everything for me."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6603909)

FH

Flossie H.

CEO

> "Sometimes a payment will fail due to technical issues. But it has been rare."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4774938)

Ryan M.

Executive Administration

> "It is nice being able to have rewards being built for credit card payments, less 1099's, and simple payment tracking"

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4715228)

KB

Kathleen B.

Founder, Virtual Assistant

> "It's been 24+ hours since we've contacted support and no one has said "boo" let alone an explanation for what thee payment failed."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152)

LM

Lisa M.

Administrator

> "Melio is nice to sync all information of A/P and A/R to keep better track of what is paying out and what is coming in."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4927641)

KC

Kathleen C.

Owner

> "Lots of companies I deal with do not accept credit cards."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4774955)

VR

Verified Reviewer

Ceo

> "I really am happy with my experience paying a vendor who only accepted a wire transfer with my credit card CS using my checking account."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4715218)

HH

Heidi H.

owner

> "It is glitchy when trying to add new clients and keeps old ghost bill data that isn't relevant even after it's been deleted."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4430808)

BH

Basim H.

Managing Member

> "One of its best features is that I am able to schedule vendor payments as invoices come in and later track and balance."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4430567)

KB

Kathleen B.

Founder, Virtual Assistant

> "However, the last two months have been a nightmare to deal with because of actions Melio took without communication or resolution."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152)

RS

Ryan S.

Manager

> "Overall, it keeps us from having to hand write checks, allows contractors to easily submit invoices, and helps us keep payments on auto draft."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4169056)

KB

Kathleen B.

Founder, Virtual Assistant

> "I've now had three instances of payments being stopped--critical payments I'd add."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152)

BM

Brandon M.

Owner

> "Great experience overall, great support and pricing."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6776314)

SP

Sandy P.

accountant

> "It takes a little bit longer than I would like to get the funds in my bank account after a customer has made the payment when they pay from their bank..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___3442432)

LR

Liz R.

Owner

> "It’s easy to use and all the functionalities you have to send payments is great!"

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6624505)

KB

Kathleen B.

Founder, Virtual Assistant

> "Worst of all, support does nothing but say it's the "payer's responsibility" to check information."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152)

FH

Flossie H.

CEO

> "I LOVE that I can pass the processing fees off to my customer, or allow them to utilize ACH."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4774938)

LG

Laura G.

Office Manager, Bookkeeper

> "Unbeknownst to me, logging into my account this way created a duplicate account under our company ID, and I soon was contacted by their Compliance team..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4358275)

Andrei P.

Data Scientist

> "The best thing about Melio is that it has no subscription, so you can use it as long as you want, and your vendor don't need a Melio account to receive..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4341001)

SM

Saviour M.

MANAGER

> "The user interface is not very much easy to use, as i had found it a bit confusing when I started using melio back then."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6168073)

MM

MiKayla M.

Accounting Specialist

> "Melio has been super helpful in organizing our accounts payable system."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4715737)

MC

Marialuisa C.

Owner

> "It's pretty limited and it had an issue once that I canceled a scheduled recurring payment but it continued to send payment to a vendor for months before..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4236203)

JD

Jamie D.

Accountant

> "The ease of the app and ability of the integration with QBO is unprecedented and has seriously saved me hundreds of hours for each client that I handle..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229716)

TW

Tiffany W.

Executive Assistant

> "Delayed response time from melio at times."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775069)

AC

Ada C.

CEO & Founder

> "It also makes it easy to save payment details & information from vendors."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775466)

IL

Ivan L.

Sales

> "My clients reported constant calls from Melio at any time, which I think is something that no one should do if the person that uses the software doesn't..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4231067)

JW

Julieanne W.

Systems expert

> "Melio makes it easy to keep all of your bill payments in one place, know when each payment is due and take care of it automatically for you so that your..."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4231548)

KB

Kathleen B.

Founder, Virtual Assistant

> "hours is not good enough for a payment processor."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___6096152)

CN

Carmen N.

Head of Corporate Affairs

> "We have to process many payments per day and with Melio I was able to upload and pay our invoices timely and quickly"

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4229360)

KC

Kari C.

executive director

> "I tried integrating with QuickBooks, but it didn't work right, maybe because it assumes accrual and not cash based accounting."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4169998)

LH

Lisa H.

President

> "It makes the accounts payable process super streamlined and smooth."

[See full review](https://www.capterra.com/p/184673/Melio/#Capterra___4775966)

VR

Verified Reviewer

CFO

> "Support line - 1 hour waiting, not able to resolve issue, international payment option does not work - money held indefinitely"

[See full review](https://www.capterra.com/p/184673/Melio/#GetApp___3766965)

[View Reviews](https://www.capterra.com/p/184673/Melio/reviews/)

LS

Leslie S.

Co-Owner

> "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513)

HL

Hikmet L.

Medical Assistance Specialist

> "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to upload..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535)

JM

Jaime M.

Outside Sales

> "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to budgeting and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358)

VR

Verified Reviewer

Senior Software Development Engineer

> "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how much we spent..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387)

Bridget W.

Marketing Consultant

> "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

EJ

Eric J.

Consultant

> "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that FreshBooks offers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

VR

Verified Reviewer

consultant

> "The streamlined invoicing and expense tracking features were lifesavers, freeing up time and helping me keep my finances organized. Plus, being able to..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6268371)

MF

Megan F.

Owner

> "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly payment"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526)

FN

Faith N.

Head of Accounts

> "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as creating..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895)

VR

Verified Reviewer

owner

> "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285)

JM

Joao M.

Spinning Instructor

> "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

EMA

EVA M. A.

Member

> "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the software's..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563)

IK

Ibrahim K.

Grants Writer

> "FreshBooks allocates an extended range of online accounting features and has a mobile application that makes it easy to carry out repetitive accounting..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

TE

Timothy E.

Owner

> "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

PE

Princess E.

Customer adviser

> "it offers robust set of features for small businesses and freelancers, particular excelling in invoicing, time tracking."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

DG

Derek G.

Owner

> "I found the inventory management features a bit limited for large-usage"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036)

AA

Amir A.

Administrative

> "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and small..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951)

PL

Phillip L.

Director of Marketing

> "The easiest way to generate invoice for billable hours is through the time tracker which is annoying."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551)

SS

Sampath S.

Web designer

> "We can easily maintain financial records and it has a automated features like expense tracking, recurring invoices which is really time saver as well as..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6422384)

MHE

Michael Herbert E.

Furniture Salesperson

> "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082)

SM

Stephen M.

Managing Director

> "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

SM

Sean M.

Marketing and operations coordinator

> "I wouldn't recommend for small businesses that don't have their data in multiple places"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

CC

Crystal C.

Boss

> "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and small..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051)

VR

Verified Reviewer

Operations manager

> "It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186)

SH

Samir H.

Insurance Claims Specialist

> "The feature to track billing sometimes lags and is slow and definitely needs improvement."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269)

SM

Stephen M.

Managing Director

> "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified payment..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

RL

Ronald L.

Owner

> "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423)

JM

Joao M.

Spinning Instructor

> "FreshBooks has user-friendly invoice generator tool that allows us to create personalized invoices for clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

SM

Sean M.

Marketing and operations coordinator

> "They shut my account down and didn't explain why and started ignoring my emails."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

Zulma Q.

Corporate Credit Risk Analyst

> "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across management."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494)

IK

Ibrahim K.

Grants Writer

> "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

AK

Alexander K.

Counsellor

> "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459)

JA

Joana A.

Disc jockey

> "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778)

Bridget W.

Marketing Consultant

> "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

NE

Noel E.

Computer Specialist

> "Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive accounting..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4777893)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has made it easy for us to manage our cash flow and to streamline our financial operations like budgeting and invoicing."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

PE

Princess E.

Customer adviser

> "the price is high , expensive, limited inventory management, project management limitations"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

MA

Mujeezah A.

Personal Assistant

> "Unlike other 'Big names'accounting softwares, FreshBooks is very user friendly and fun!It meets all our needs for we can easily track our income,..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6389083)

Thomas R.

MGR Technical Training

> "The only thing I haven't liked so far is the limited functionality for larger companies."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6439808)

KB

Khaoula B.

Accounts Manager

> "It also supports mobile apps where one can manage billing on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823)

Alex G.

Director Of Business Development

> "The drag-and-drop feature does not work efficiently."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6485105)

Rachid K.

Sales executive

> "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321)

Patricia P.

Owner

> "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an accountant..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831)

IB

India B.

Solicitor Apprentice

> "FreshBooks has really helped us to transfer our timesheets data to invoices and we can quickly receive our payments."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6480391)

ML

Matt L.

Owner

> "Additionally, I’ve experienced minor delays in customer support response times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

ML

Matt L.

Owner

> "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

VR

Verified Reviewer

Executive Director

> "Was not robust enough for my business accounting."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529)

AC

Abigail C.

Crochet

> "The reports are clear, and it works well on both computers and phones."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7036868)

Stephen M.

F. B reviews

> "Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4811707)

BY

Ben Y.

Profit Center Manager

> "I have been using FreshBooks on a daily basis to run financial operations in our store and the experience has been beyond doubt the best i had hoped for."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6809228)

AM

Abbey M.

Financial Specialist

> "What I dislike about FreshBooks is the limitation in terms of invoice template customization. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025)

AK

Andros K.

Account Manager

> "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and competitive pricing..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

RPH

Rajitha Priyankara H.

Engineer

> "The program includes few choices for customization, which could not be sufficient for companies who need more adaptability."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4754214)

BH

Bahaa H.

Planning Manager

> "For online payments, Freshbooks is our number one solution, with it's excellent features it does exactly what it's supposed to do."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6766400)

MS

Mohammed S.

Owner

> "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859)

OL

Oliver L.

VP of Business Development

> "Overall the experience is great, we can manage our cashflow and send invoices to our clients with ease."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6795815)

SS

Swati S.

Freelancer

> "While FreshBooks is a useful accounting software for managing your business finances, its pricing may not be reasonable for some users."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4779721)

CS

Christina S.

Area Director of Sales

> "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145)

RR

Robyn R.

Owner

> "It is a little costly for a small business"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413)

MSR

Md Sazedur R.

CEO

> "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827)

VR

Verified Reviewer

Principal

> "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted trial period."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024)

Bridget W.

Marketing Consultant

> "It also allows you to send professional quotes."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

TE

Timothy E.

Owner

> "Bank feeds are not your friend."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

Adelia D M.

Senior Field Service Engineer

> "It has high-end security tools that ensure total safety of our sensitive financial data."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

IS

Ilya S.

ceo

> "In my experience, this platform is a woefully inadequate solution, only suitable for the tiniest of businesses that exclusively offer services."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4979855)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has very powerful data security functions that keeps our financial data very safe and confidential."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

PU

Paulrogert U.

na

> "They ran my cc on the weekend and suspended my account on the weekend, but they are not open on the weekends, and can't talk to anyone. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___4795802)

JO

John O.

Finance Officer

> "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815)

MG

Maciej G.

Co-founder & Marketing Director

> "The only downside to FreshBooks is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4767891)

AK

Andros K.

Account Manager

> "I especially appreciate the automated payment reminders and the ability to accept online payments easily."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

VR

Verified Reviewer

CEO

> "The fact that FreshBooks charges extra to incorporate credit card charging for repetitive invoicing"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4890520)

JM

Joao M.

Spinning Instructor

> "It also makes it so easy to generate customized invoices to collect monthly payments from our clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

VR

Verified Reviewer

Podcast Manager

> "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749)

HW

Hilary W.

Owner Operator

> "When I first got the program it was very inexpensive and the main thing I liked was my accountant could access all of my stuff."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6811703)

SM

Sean M.

Marketing and operations coordinator

> "Customer support is horrible."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

Adelia D M.

Senior Field Service Engineer

> "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

BA

Bryan A.

CEO

> "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks provides a range..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540)

EJ

Eric J.

Consultant

> "I liked how easy it was to send proposals, convert them to estimates or invoices, and schedule payments."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

GM

Gauravi M.

Learning Designer

> "Pricing structure can become expensive eventually for our team as the number of users in a team grows."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4963169)

[View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/)

## User interface

4.21 (401)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

4.48 (4,506)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Melio

21/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/184673/Melio/#features)

FreshBooks

Top features

25/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/142390/FreshBooks/#features)

### Recognition

No recognitions have been awarded to Melio

No recognitions have been awarded to FreshBooks

### Deployment & support

Melio

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

FreshBooks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Melio

-   By Melio
-   Located in United States
-   Founded in 2018

FreshBooks

-   By FreshBooks
-   Located in Canada
-   Founded in 2004

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Contact vendor for pricing

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$21/month

Price

$2210/year

4.3

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/142390-174984/FreshBooks-vs-QuickBooks-Enterprise)

[Melio](https://www.capterra.com/p/184673/Melio/)[4.21 (401)](https://www.capterra.com/p/184673/Melio/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$25/month

Price

Contact vendor for pricing

4.1

Features

4.2

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-184673/NetSuite-vs-Melio)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

$21/month

Price

$39/month

4.3

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142390/Jobber-vs-FreshBooks)