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Nonprofits that raise $1 million and more without doing more work, and perform targeted, personalized, multi-channel outreach.
We serve nonprofits who depend on donations from individual donors. Our customers depend on our CRM to build donor relationships, manage volunteers, drive marketing activities and manage gift entries.
They have a robust reporting and infographics feature that helps you keep up on top of your goals and progress monetarily or with responses to forms/emails.
Our experience was TERRIBLE. The EA team held the org's data hostage, prolonged the process of migration, and made the customer pay for extra months that they didn't need because of EA's delay.
I love the system and couldn’t dream of using anything else. It’s very user friendly and helps our organization collaborate between departments with ease.
We do know we one of the negatives in the selection process was the inability to embed video in outbound emails.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Difficult to sort through large volumes of contact in your database.
I like how easily I can get in touch with EA's support. I also like how solid the various tools are - very little bugginess, which is a huge upgrade from what we used before.
In order to do a mass ID and purge, you have to pay an additional fee.
The software is cutting edge and the staff is excellent to work with. Virtuous is already great, and only going to get better.
I started actually with this CRM and then sat in all the other CRM demos and no one lived up to Vituous. No need to do that work again if you’re looking for a CRM this is the one.
For me, Virtuous is about simplifying the typical CRM into a useful, efficient, and powerful tool. Add in Virtuous's automation features and, in my opinion, you get one the best CRMs at a great value.
Reporting features are confusing to use. I was told I could use any existing fields to customize reports, but it wasn't that straight forward when I went to go do it.
I love the personalization and customization options available that really help nonprofits connect with their donors. I also love how responsive the Virtuous team is to customer feedback.
I'm having a difficult time coming up with any cons.
Virtuous is a great partner - very open to new ideas for enhancements, very like-minded in doing something for the greater good and all about creating win-win situations.
It can be a little clunky if you need to sort based on a criteria that is not already available. It is still possible, but it can be tough to sort.
Speaker 1: My name is Aaron. I'm the development director at an organization called Sisu Youth Services. We are a relatively small nonprofit that serves young people experiencing homelessness in Oklahoma City, and I give Bonterra five out of five stars. Before we used Bonterra, we used a combination of spreadsheets and an online fundraising tool called Network for Good. We chose Bonterra because it has a huge suite of tools that were better able to serve our growing organization, and we liked that it was one tool that had everything that we needed from online fundraising to a really powerful CRM, to grants management and moves management for my major donors. Bonterra requires some focus set up, but it was easy and I had support from their staff as well as tons of resources in their resource library and help center that made set up and getting started really easy. For someone else considering Bonterra, I would ask yourself, do you need a single solution that has really powerful data tools? Then I think Bonterra is right for you. If you're an organization that is growing into the grants management space or into major giving, and you need something a little bit more grown up than your organization has been using, then I think Bonterra is for you, and those are my recommendations.
Bonterra Development + Digital
Top FeaturesVirtuous
Bonterra Development + Digital
Virtuous
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