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Nonprofits that raise $1 million and more without doing more work, and perform targeted, personalized, multi-channel outreach.
Any organisation regardless of size looking to raise funds online via appeals, general donations, peer to peer campaigns, community fundraisers, emergency appeals or crowdfunders.
They have a robust reporting and infographics feature that helps you keep up on top of your goals and progress monetarily or with responses to forms/emails.
Our experience was TERRIBLE. The EA team held the org's data hostage, prolonged the process of migration, and made the customer pay for extra months that they didn't need because of EA's delay.
I love the system and couldn’t dream of using anything else. It’s very user friendly and helps our organization collaborate between departments with ease.
We do know we one of the negatives in the selection process was the inability to embed video in outbound emails.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Difficult to sort through large volumes of contact in your database.
I like how easily I can get in touch with EA's support. I also like how solid the various tools are - very little bugginess, which is a huge upgrade from what we used before.
In order to do a mass ID and purge, you have to pay an additional fee.
The support we have received is fantastic, and the team are incredibly well connected with their users. The free webinars with Q&A sessions etc are very useful and much appreciated.
Insights for the email and SMS feature were limited - could see the no. Of messages sent and failed, but not to who i.e. their number or email address.
Fairly easy to learn and navigate. Fantastic and responsive customer support: when I have a question (and I always do), the team are incredibly responsive, patient and clear.
We don't use Salesforce (which Raisely does integrate with) so could not set up the website so that it integrated with our CRM. Was difficult to import data about participants onto the website.
Such a great experience from start to finish - [SENSITIVE CONTENT] was super helpful and very patient in stepping through each area of the dashboard.
But, once we pointed it out to the team they fixed them either the day off or told us that they would be working in a week. It's not as well known by others.
Their triggered email option is ABSOLUTELY worth the monthly fee as it has revolutionised our supporter journey. On the whole, it's simple to use and their templates are awesome.
It's not as easy or user-friendly to use for someone who has absolutely no coding experience.
Speaker 1: My name is Aaron. I'm the development director at an organization called Sisu Youth Services. We are a relatively small nonprofit that serves young people experiencing homelessness in Oklahoma City, and I give Bonterra five out of five stars. Before we used Bonterra, we used a combination of spreadsheets and an online fundraising tool called Network for Good. We chose Bonterra because it has a huge suite of tools that were better able to serve our growing organization, and we liked that it was one tool that had everything that we needed from online fundraising to a really powerful CRM, to grants management and moves management for my major donors. Bonterra requires some focus set up, but it was easy and I had support from their staff as well as tons of resources in their resource library and help center that made set up and getting started really easy. For someone else considering Bonterra, I would ask yourself, do you need a single solution that has really powerful data tools? Then I think Bonterra is right for you. If you're an organization that is growing into the grants management space or into major giving, and you need something a little bit more grown up than your organization has been using, then I think Bonterra is for you, and those are my recommendations.
Bonterra Development + Digital
Top FeaturesRaisely
Bonterra Development + Digital
Raisely
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