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Ecommerce shippers who currently use an order manager (ie ShipStation, ShipWorks, Ordoro, etc.) , or have some means of printing shipping labels, and who fulfill 20-1500 packages per day.
Free shipping software that does more than print labels. Cut the cost and speed of fulfilling orders with low shipping rates, automation and powerful fulfillment tools with Veeqo’s completely FREE shi
Creating bundles (kit) is super easy and a great feature because we fulfill orders for a lot of online sellers who have bundles that are not set up as properly on their websites.
If you grab the wrong product for an order and try to scan it in, a buzzer will sound to let you know you are trying to enter in a wrong product, and it will not proceed from there.
It's so easy to set up, and it's a lot of help online if you need more support. Also customer service is very responsive and provides all type of support to help you with any issues.
This also meant we had less frustrated customers contacting us because they were shipped the wrong order.
I was thoroughly impressed by the seamless user experience of the product, as well as the exceptional customer service provided. The installation process was also hassle-free and straightforward.
Elimination of errors and the huge return costs and bad customer service they create.
I really love groovepacker. I haven't seen any other software that was so simple and robust.
It took us from shipping the wrong item to 30% of our customers to shipping the right item to 100% of our customers.
Shipping integrations are smooth and the overall experience with Veeqo has been amazing. The team is good from the start as well.
It takes away all the worry and risk of error from the order process.
The simplicity of the system along with the ability to manage it from afar is what helps make it so user friendly. Staff find it easy to use and reports are simple to read.
Technical challenges are expected but Veeqo have been useless at resolving things and communication with the development team is dire.
Fantastic software that is really giving other established software providers a run for their money. Really easy to use, simple and a good support team that assist when help is required.
You've got to manually link your products with supplier codes which is a massive problem when you have over 7,000's sku's.
The huge number of articles in the Help Center, supported by a fantastic technical support team, means that we are always able to resolve any niggles incredibly quickly.
Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service.
Kyle: Hi, my name is Kyle, the owner of QuikCamo, and we sell hunting apparel mostly to turkey hunters, and I give Veeqo a four out of five star review. Before using Veeqo, we were using ShipStation, and ShipStation had a monthly fee and Veeqo does not. So that was the main incentive for switching over. It functions pretty much the same as ShipStation, and we'll integrate with our Shopify store, Amazon, eBay, Etsy, and Walmart.com. We chose to switch to Veeqo mainly for the cost savings. We're a small business. It's family-owned and operated. My dad and I run QuikCamo and just trying to save on expenses. So Veeqo, functioning the same as ShipStation, basically covered all of our needs for shipping our products, and that's why we switched. Getting set up with Veeqo was a little more difficult. There's still some things. Syncing the inventory and where it will permanently attribute skews once set up is a little frustrating if you want to make changes. The customer support was pretty good, but there's some delays on communication with them, so there's not a lot of handholding on getting set up. So that's something that I think they could improve upon. So if you're going to get set up with Veeqo, I'd recommend giving it a try first, and being aware that there is some communication between Shopify and Veeqo that needs to be improved with order updates and also post-purchase updates on an order. It won't sync, the integration won't sync with those changes that the customer might make after the initial purchase, and that can be frustrating because if the person fulfilling the orders doesn't go and look in Shopify to see, then you won't be aware on that order checklist of products in the order that there may have been some additional items. So that is one of the biggest features that I've requested for them to update, and that is one thing that I will give Veeqo, is they are making changes. They're fairly new, but there is a lot to be wanted with the software, but they don't charge you anything for it, and it integrates well with Amazon. So if you're mainly selling on Amazon, then it will work for your needs for shipping.
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