# Compare Peek Pro vs Little Hotelier 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Peek Pro and Little Hotelier based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142459-144307/Peek-PRO-Tour-Operator-Software-vs-Little-Hotelier --- # Peek Pro vs Little Hotelier Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Peek ProLittle Hotelier2/4 selected [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) [## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment AS Based on [795 reviews](#user-reviews) Positive 742 Neutral 15 Negative 38 [## Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Starting Price $109.00/month Value-for-Money 3.9 Functionality 3.8 Ease of Use 4.1 Customer Service 3.9 Reviews Sentiment ju Based on [220 reviews](#user-reviews) Positive 163 Neutral 22 Negative 35 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 5,304 reviews from reservations software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Not enough reviews Feature ratings Online Booking 4.6 Booking Management 4.1 Calendar Management 4.2 Availability Management 5.0 Channel Management 4.7 \--%Fit Not enough reviews Feature ratings Online Booking 3.7 Booking Management \-- Calendar Management 4.1 Availability Management 4.0 Channel Management \-- User satisfaction User satisfaction 4.7 User reviews[795](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.7 User satisfaction 4.0 User reviews[220](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Ease of use 4.1 Functionality 3.8 Value for money 3.9 Customer support 3.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $109Other, Per Month - Free version - Free trial Best for Best for Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits. Best for Designed and built specifically for small properties like B&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation. ## User reviews Pros & cons AS Andrew S. Owner, Operator > "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679) MP Mark P. owner > "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) TR Tommy R. Founder and Administrator > "It is a very complex system and comes with a lot of features that provide a great customer experience when..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940) LS Luis S. Manager > "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201) LJ Laine J. Tour Operator > "The integrated waiver was helpful as was the pre-tipping feature." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967) VR Verified Reviewer Owner > "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353) MP Mark P. owner > "Lots of promises of a great staff working behind the scenes with cutting edge technology" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) RB Rachelle B. Owner > "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) MP Mark P. owner > "Some of the widgets are cool" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) LW Levawn W. Director > "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that cant..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) KB Kim B. Owner > "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076) MP Mark P. owner > "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) MR Molly R. Reservation Manager > "We like the checkout process and easy user interface." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555) AD Aitor D. Director > "High fees for the clients and missing a waiting list option and they way to build packages is not very user..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369) LK Lina K. Owner > "The onboarding was good, and the check ins were also helpful." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137) LW Levawn W. Director > "Their chat doesn’t work, and you can’t even get someone on the phone." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) MP Mark P. owner > "Onboarding started well." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) LS Luis S. Manager > "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to complete..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201) CG Chuck G. Owner > "More importantly, the sales and onboarding team was excellent to work with. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835) MP Mark P. owner > "Desperate, I turned to their AI chat system, which offered no solutions." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) AS Andrew S. Owner, Operator > "It is also very user friendly on the manager side as well." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679) VR Verified Reviewer Owner > "Customer service, even by present day standards, is non-existent." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353) LA Laurie A. Ogden Ghost Tours manager > "This service seems to cover most of the things that we need to run this small business." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498) LW Levawn W. Director > "There has been zero accountability or support. If you're a business owner, think very carefully before trusting..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) SL Sarah L. Founder > "Love the customer interfaces and customization options." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793) JJ Jennie J. Operations Manager > "Some of the report features are difficult to reconcile with my QuickBooks." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457) KS Katie S. Taproom Manager > "They were super helpful and could even reactivate our old account, so we did not have to start all over." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927) LW Levawn W. Director > "Peek Pro has cost my company clients, money, and reputation." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) CG Chuck G. Owner > "Her communication and follow up was top notch! " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835) MP Mark P. owner > "email — adding insult to injury." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) BG Blake G. Captain > "sensitive content hidden\] made it very easy" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372) RB Rachelle B. Owner > "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) VR Verified Reviewer President > "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242) RI Rachael I. Owner > "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) JG Joe G. General Manager > "Peek allows our customers to book overnight accommodations as well as activities from one booking engine." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522) MD Mariam D. Manager > "I demand they give us our money or we will be forced to go to the business bureau" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897) SL Sarah L. Founder > "The booking flow widgets are also really great." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793) MD Mariam D. Manager > "I wish I never would have signed up with this company that doesn’t care about their customers." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897) QP Quoc P. Business owner > "Clearly will allow us to book more efficiently." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238) WO Wendy O. Owner > "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152) CA Carrie A. Owner/Administrator > "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171) RI Rachael I. Owner > "So if you discount a large group, then have to charge damages, the damages are then discounted." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) CK Chris K. Owner > "Its a pretty powerful tool and can manage a lot of reservations" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052) KF Kenneth F. CEO > "The software currently lacks the ability to track service or hours of use for our product for maintenance but..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231) KZ Kristian Z. Owner > "I had a positive experience communicating with and setting up Peek Pro for my clients." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605) MB Marian B. Engagement Director > "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886) CA Carrie A. Owner/Administrator > "I feel our website looks more professional and things are easier for me to manage now!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171) VR Verified Reviewer President > "I question if they are even still in business with how challenging it is to get in contact with them which was..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242) AM Allyson M. Director of Operations > "Our organizations experience in setting up this service was easy and straight to the point with all questions..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267) ME Marissa E. Owner operator > "I think editing the activity schedule can get a little confusing at first." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746) JB Jay B. Project Dude > "Looking forward to adding more services to the online offerings." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230) Teresa P. Manager > "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030) CB Cameron B. Business Development Cooordinator > "Once placed, we are able to manage these activities and reservations easily in the back office suite." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372) RB Rebecca B. Owner > "PeekPro has to sell you on lies because they are a subpar product." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892) MK Michaela K. OWNER > "They were very kind, professional, and were flexible with my client not being the best or most responsive" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582) RB Rachelle B. Owner > "Wouldn’t recommend to my biggest competitors at this point" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) LS Logan S. Box Office Manager > "This reduces the workload on the office and allows them to spend more time helping customers book who are..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163) NB Neil B. Owner > "The payment processing is awful. And they dont seem to care about getting it fixed." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100) GR Gregory R. Owner > "I like the customer flows so much more thank FareHarbor." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940) RB Rebecca B. Owner > "You have an option on there called activities that is completely useless." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892) DP David P. Captain/Owner > "Seamless integration to our website, tracks our bookings and pays quickly..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497) CK Chris K. Owner > "I go through the help articles and cant find a resolution. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052) MW Melinda W. Owner/Operator > "They were professional, detailed, organized and efficient. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384) BW Barbaara W. Admin > "Unable to save repeat customers, confirmation and reminder emails change settings on own. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315) JB Jill B. Tourism Director > "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605) PH Patrick H. Owne > "They refuse to address the issues with their product." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) MW Melinda W. Owner/Operator > "sensitive content hidden\] helped me sign up and on board with Peek Pro. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384) RI Rachael I. Owner > "Support can't help find them either." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) MM Minasse M. Owner > "Their customer service is amazing." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523) PH Patrick H. Owne > "Customer support is useless. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) OH Oriya H. Founder > "It has been an easy transition into the service and I have already had numerous online bookings and have been..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513) PH Patrick H. Owne > "Absolutely no support." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) MH Marriah H. Owner > "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425) MC Morgan C. owner > "I had no idea how much time I was going to be saving on the computer emailing clients. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039) AN Aja N. Administrator > "The online booking system has completely streamlined our reservation process." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359) MM Meredith M. Manager > "I've never used a program where refunds need to be taken from your business's credit card and put into a..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382) MH Marriah H. Owner > "I do like that bookings that I manually create do not have the booking fee and only the payment processor fee..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425) AP Angela P. Owner/CEO > "Dislike that many features require a third party app (I.e., syncing booking to calendar)." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459) JW Jennifer W. Paranormal tour guide > "Peek simplifies our reservation process dramatically with easy online booking." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4536957) JB Jill B. Tourism Director > "How the waiver works has been our least favorite about this software. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605) [View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) JU John U. CEO > "Support was fantastic and helped me through all of the set up and the operation of the platform was a breeze its..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6837860) FM Fawaz M. General Manager > "Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6883609) AC Anna C. Commercial Advisor > "What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428) KM KATHLEEN M. Owner > "I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6819986) AJ Adam J. Assistant Manager > "Staff are helpful and answer any query you have, whether big or small. And they ensure you are happy with the..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) MC Mariami C. director > "For very small guesthouses or B&Bs, the monthly fee feels a bit steep — especially if you're not getting a high..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) JW Jen W. Director > "He helped me work through my direct booking and mapping issue." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934) AJ Adam J. Assistant Manager > "The set-up process is fiddly and can mean you repeating several processes before fully activating your business..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) SD Suzie D. Owner and Innkeeper > "I like having the app on my phone so I can take care of business on the go." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827911) DT Danielle T. Owner > "I sent multiple emails canceling the service to which they responded I have to call in to cancel the service but..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) AW Anin W. Managing Director > "fast response support, issues get solved in matter of minutes not days." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6818017) ZDNR Zarista Dewi Noor R. Guesthouse Manager > "Additionally, we sometimes experience delays in synchronization between Little Hotelier’s channel manager and..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6805389) MC Mariami C. director > "The booking engine with promo codes is a great feature for encouraging direct bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) SM Stuart M. Owner and operator > "There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438) BB Benjamin B. CEO > "I left the call with a much better understanding and really appreciated both her support and the system provided..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923) KK Kerry K. Owner > "It does not work well on my computer or tablet and I have to reload the entire platform after doing only 3..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) MC Mariami C. director > "I’d recommend it to other small hotel owners who want a simple, all-in-one solution without hiring extra staff..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) PB Paul B. Director > "Good, but the text notification of bookings/cancellations disappear - you are unable to refer back to them" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812833) BB Benjamin B. CEO > "As a new site, I’d definitely enjoy a lower subscription fee, but overall, great first impression." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923) EF Elizabeth F. Owner > "I had to stop using because i only got one booking with one booking agency. So decided prematurely stop as i..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6705750) MC Mariami C. director > "Great for saving time and avoiding double bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) DS David S. Owner, Manager, Operator > "I know they get people who don't know how to check a computer is switched on, but I am not one of them and just..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6423011) JW Jen W. Director > "Very happy with my experience as the problem was corrected fairly quickly and \[sensitive content hidden\] was..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934) KK Kerry K. Owner > "The only advice on this was to go through incognito/private browsing, which worked but is not convenient." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) AD Allen D. Director > "It's cost effective which is great." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) JS John S. CEO > "Inability to connect to dynamic pricingCustomer support is slow (days to reply)Invoicing is not automatic - when..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___4934831) AL Astrid L. Managing director > "Somewhat simple to use with fast feedback from both AI support - and a support team readily available after a..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914) AG Alessandra G. Hotel Manager > "We had no support on how to fix rates, how to understand things and how to continue." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253) GG Gerry G. Sales Director > "So far LH is helping us to manage our OTA and OHW." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6779812) AA Anne A. Owner operator > "Today the room closure function doesn't work." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) AG Alessandra G. Hotel Manager > "I only like the fact that has an APP linked to it and that is relatively cheap." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253) HAM Hi Angela M. Owner > "The lack of onboarding no accountability and zero account service" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6385775) AJ Adam J. Assistant Manager > "Staff are always there to help and answer any query, whether big or small" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) AA Anne A. Owner operator > "Functionality seems to have glitches regularly." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) LS Lieley S. Assistant Hospitality Manager > "I have thoroughly enjoyed learning to use little hotelier and have enjoyed experimenting with its features." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806354) MA Marco A. Director > "Th invoicing system gives problems." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777990) KK Kerry K. Owner > "I receive the help I need when using the chat. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) KT Kristin T. Owner > "I feel completely scammed now because of their terrible platform and even worse customer service." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6442866) SM Stuart M. Owner and operator > "Helpful humans on the chat screens." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438) RD Robert D. Manager > "After two weeks we still have not had customer service and the payments received into Little Hotelier have not..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5083179) AD Allen D. Director > "Customer support is ever present." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) AC Anna C. Commercial Advisor > "Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428) TL Tiffany L. Assistant Accountant > "Customer Services is great, very helpful and get to you really quick." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950) DT Danielle T. Owner > "We decided to go with another software because of the poor customer service!" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) AD Allen D. Director > "Great customer support." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) AA Anne A. Owner operator > "The other day the entire (global) site was down on a Saturday!" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) AM ANGELA M. Doc in economy > "Thank you for the helpful ideas and suggestions" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6839457) VR Verified Reviewer Owner > "System overall very cumbersome and slow." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6398445) TL Tiffany L. Assistant Accountant > "Platform is simple and easy to use." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950) DT Danielle T. Owner > "The customer service is horrible. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) YP Yudit P. Ecommerce > "I will be recommend this to another client in the future" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6826231) ME Matt E. Owner > "We didn't like the software and requested to cancel free trial via the online form." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) PG Peter G. President > "Backed by good service and support which has been great on the few occasions I have needed it." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6799788) Ricardo C. Reservations Manager > "It has its ups and downs, we were extremely happy with the software because of its simplicity. But their current..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) JM JEN M. Operations Manager > "I am looking forward to receiving direct bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345) GR Gina R. Business Owner > "The calendar was also not helpful as if I had a one night stay in one room and the next day there was a one..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3526122) MG Muthiah G. hotel general Manager Rtd > "Great software for small to Medium size hotela,otels , pubs etc.getting ore reservation.daily reports,guest..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3741054) ME Matt E. Owner > "I have been invoiced and payment illegally charged from my account." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) AL Astrid L. Managing director > "Training sessions during set up were great." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914) Ricardo C. Reservations Manager > "However, tLittle HOtelier Payemnt system was NOT available for our country, so we were offered to just simply..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) VR Vicki R. Owner > "As long as I get good support I am happy." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6787620) AV Adam V. co-owner > "What really concerns us is that we keep getting mapping errors despite having mapped our channels with the help..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708) AS Amanda S. Office Manager > "Easy to use and reasonably priced" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6784009) ML Michael L. General Manager > "Dont wast your time and money with Siteminder, Little Hotelier and Guestjoy." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353) CP Cindy P. General manager > "It is user friendly, it has a nice interface." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6795334) AV Adam V. co-owner > "Oh, and their websites are really really basic and lack important things like ADA compliance (one template does..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708) MJ Melvin J. director > "The system is accessible and easy to use." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776801) ME Matt E. Owner > "The little hoteliers free trial is a scam. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) TJ Thomas J. Owner and Manager > "After setup is done, easy doing." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6810346) EG Elizabeth G. New Product > "There is so little customer service. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___4809466) JM JEN M. Operations Manager > "Little Hotelier has been fairly easy to set up." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345) Ricardo C. Reservations Manager > "We will be ditching the software as it does not meet the most essential part of a booking system: payment..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) MB Marcia B. Owner and Manager > "Also, the sales person was very helpful, I wish she was the tech-support or training person. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4871067) SH Shawn H. Reservation Manager > "no way to add any additionals with varying price points. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105) TL Tondelia L. Manager > "I can see the reservations for all my booking channels and do reports for my housekeeping and invoicing and can..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2860261) Ricardo C. Reservations Manager > "We are not against their payment system, we are upset they gave us absolutely NO alternative or option." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) ML Michael L. General Manager > "fairly nice gui and layout." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353) SH Shawn H. Reservation Manager > "Rate system is antiquated." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105) PB Pawel B. Director > "Phone App provided is Simple in use and allows to manage new reservations in the system." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3558680) GN Getu N. Manager > "Must admit the people who are helping in customer support are not trained and we have to wait days for finding..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3029282) [View Reviews](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) ## User interface 4.67 (795) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) 4.03 (220) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities Booking 150 Important Activity Dashboard 120 Important Peek Pro Top features 39/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features) Little Hotelier 29/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/144307/Little-Hotelier/#features) ### Recognition Peek Pro is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Little Hotelier ### Deployment & support Peek Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Little Hotelier Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Peek Pro - By Peek Travel - Located in United States - Founded in 2011 Little Hotelier - By SiteMinder - Located in Australia - Founded in 2012 ## Popular Comparisons [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,774)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/114949-142459/Eventbrite-vs-Peek-PRO-Tour-Operator-Software) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/) $109/month Price Contact vendor for pricing 3.8 Features 4.7 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144307-152433/Little-Hotelier-vs-Hostaway) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,147)](https://www.capterra.com/p/138689/Booqable/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/138689-142459/Booqable-vs-Peek-PRO-Tour-Operator-Software) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) $109/month Price $16/month 3.8 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-144307/Lodgify-vs-Little-Hotelier) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142459-152433/Peek-PRO-Tour-Operator-Software-vs-Hostaway) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (244)](https://www.capterra.com/p/183836/Amenitiz/reviews/) $109/month Price €42/month 3.8 Features 4.1 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144307-183836/Little-Hotelier-vs-Amenitiz) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Contact vendor for pricing Price $16/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-142459/Lodgify-vs-Peek-PRO-Tour-Operator-Software) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) $109/month Price Contact vendor for pricing 3.8 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/144307-158839/Little-Hotelier-vs-Cloudbeds) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/) Contact vendor for pricing Price €9.9/month 4.5 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) $109/month Price $23/month 3.8 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144307-159377/Little-Hotelier-vs-Guesty) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) Contact vendor for pricing Price $79/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/) $109/month Price $9/month 3.8 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/144307-164816/Little-Hotelier-vs-Hospitality-Software)