---
title: "Compare Peek Pro vs Guesty 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Peek Pro and Guesty based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/142459-159377/Peek-PRO-Tour-Operator-Software-vs-Guesty"
page_type: "comparison"
language: "en"
---

# Peek Pro vs Guesty Features and Cost Comparison

Last updated September 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Peek ProGuesty2/4 selected

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

[## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AS

Based on [796 reviews](#user-reviews)

Positive

743

Neutral

15

Negative

38

[## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$23.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [485 reviews](#user-reviews)

Positive

418

Neutral

20

Negative

47

## Summary

* * *

Key features rated by users

Features selected based on 5,542 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Booking Management

4.1

Calendar Management

4.2

Availability Management

5.0

Channel Management

4.7

83%Fit

High performer

Feature ratings

Online Booking

4.5

Booking Management

4.7

Calendar Management

4.5

Availability Management

5.0

Channel Management

4.6

User satisfaction

User satisfaction

4.7

User reviews[796](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.4

User reviews[485](https://www.capterra.com/p/159377/Guesty/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$23Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits.

Best for

Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises.

## User reviews

Pros & cons

AS

Andrew S.

Owner, Operator

> "We are confident that this booking site will do most of the tedious work it takes to book our trail..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

MP

Mark P.

owner

> "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

TR

Tommy R.

Founder and Administrator

> "It is a very complex system and comes with a lot of features that provide a great customer experience..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940)

RB

Rachelle B.

Owner

> "Don’t even get me started on the delay of them depositing funds into your account if they’re not..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

BL

Brooks L.

Customer Service Support Tech

> "I believe it is value for money!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___7161447)

AD

Aitor D.

Director

> "High fees for the clients and missing a waiting list option and they way to build packages is not very..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369)

KB

Kim B.

Owner

> "The user side of Peek Pro is quite attractive, with the design integration between web and phone..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076)

VR

Verified Reviewer

Owner

> "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Lots of promises of a great staff working behind the scenes with cutting edge technology"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

MP

Mark P.

owner

> "Some of the widgets are cool"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LS

Luis S.

Manager

> "Due to that, my account is basically blocked and we are not being able to receive reservations neither..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LK

Lina K.

Owner

> "The onboarding was good, and the check ins were also helpful."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137)

JJ

Jennie J.

Operations Manager

> "Some of the report features are difficult to reconcile with my QuickBooks."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457)

CG

Chuck G.

Owner

> "More importantly, the sales and onboarding team was excellent to work with. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

LW

Levawn W.

Director

> "Their chat doesn’t work, and you can’t even get someone on the phone."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

AS

Andrew S.

Owner, Operator

> "It is also very user friendly on the manager side as well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

RB

Rachelle B.

Owner

> "They are zero help and don’t answer your questions, that’s if you can get them to email you back in..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

LJ

Laine J.

Tour Operator

> "The integrated waiver was helpful as was the pre-tipping feature."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967)

RI

Rachael I.

Owner

> "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

KS

Katie S.

Taproom Manager

> "They were super helpful and could even reactivate our old account, so we did not have to start all..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927)

MD

Mariam D.

Manager

> "I demand they give us our money or we will be forced to go to the business bureau"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

CG

Chuck G.

Owner

> "Her communication and follow up was top notch! "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

MP

Mark P.

owner

> "Desperate, I turned to their AI chat system, which offered no solutions."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

BG

Blake G.

Captain

> "sensitive content hidden\] made it very easy"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372)

VR

Verified Reviewer

Owner

> "Customer service, even by present day standards, is non-existent."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Onboarding started well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "There has been zero accountability or support. If you're a business owner, think very carefully before..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

VR

Verified Reviewer

President

> "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

MD

Mariam D.

Manager

> "I wish I never would have signed up with this company that doesn’t care about their customers."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

JG

Joe G.

General Manager

> "Peek allows our customers to book overnight accommodations as well as activities from one booking..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522)

LW

Levawn W.

Director

> "Peek Pro has cost my company clients, money, and reputation."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

QP

Quoc P.

Business owner

> "Clearly will allow us to book more efficiently."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238)

WO

Wendy O.

Owner

> "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152)

CA

Carrie A.

Owner/Administrator

> "They were very easy to work with and even found a "work around" for something that I requested that..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

RI

Rachael I.

Owner

> "So if you discount a large group, then have to charge damages, the damages are then discounted."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

CK

Chris K.

Owner

> "Its a pretty powerful tool and can manage a lot of reservations"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

MP

Mark P.

owner

> "email — adding insult to injury."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

KZ

Kristian Z.

Owner

> "I had a positive experience communicating with and setting up Peek Pro for my clients."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605)

KF

Kenneth F.

CEO

> "The software currently lacks the ability to track service or hours of use for our product for..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231)

CA

Carrie A.

Owner/Administrator

> "I feel our website looks more professional and things are easier for me to manage now!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

LS

Luis S.

Manager

> "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

AM

Allyson M.

Director of Operations

> "Our organizations experience in setting up this service was easy and straight to the point with all..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267)

MB

Marian B.

Engagement Director

> "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886)

JB

Jay B.

Project Dude

> "Looking forward to adding more services to the online offerings."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230)

VR

Verified Reviewer

President

> "I question if they are even still in business with how challenging it is to get in contact with them..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

CB

Cameron B.

Business Development Cooordinator

> "Once placed, we are able to manage these activities and reservations easily in the back office suite."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372)

ME

Marissa E.

Owner operator

> "I think editing the activity schedule can get a little confusing at first."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746)

MK

Michaela K.

OWNER

> "They were very kind, professional, and were flexible with my client not being the best or most..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582)

Teresa P.

Manager

> "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030)

DP

David P.

Captain/Owner

> "Seamless integration to our website, tracks our bookings and pays quickly..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497)

RB

Rebecca B.

Owner

> "PeekPro has to sell you on lies because they are a subpar product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

JB

Jill B.

Tourism Director

> "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

RB

Rachelle B.

Owner

> "Wouldn’t recommend to my biggest competitors at this point"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MM

Minasse M.

Owner

> "Their customer service is amazing."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523)

NB

Neil B.

Owner

> "The payment processing is awful. And they dont seem to care about getting it fixed."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100)

OH

Oriya H.

Founder

> "It has been an easy transition into the service and I have already had numerous online bookings and..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513)

RB

Rebecca B.

Owner

> "You have an option on there called activities that is completely useless."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

LA

Laurie A.

Ogden Ghost Tours manager

> "This service seems to cover most of the things that we need to run this small business."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498)

CK

Chris K.

Owner

> "I go through the help articles and cant find a resolution. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

MH

Marriah H.

Owner

> "Peek Pro has been the only software that I've been able to find that can support my business' booking..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

PH

Patrick H.

Owne

> "They refuse to address the issues with their product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

AN

Aja N.

Administrator

> "The online booking system has completely streamlined our reservation process."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359)

RI

Rachael I.

Owner

> "Support can't help find them either."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

MH

Marriah H.

Owner

> "I do like that bookings that I manually create do not have the booking fee and only the payment..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

PH

Patrick H.

Owne

> "Customer support is useless. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

JW

Jennifer W.

Paranormal tour guide

> "Peek simplifies our reservation process dramatically with easy online booking."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4536957)

PH

Patrick H.

Owne

> "Absolutely no support."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

MK

Mark K.

Partner

> "It's done a good job for our business, and the price is pretty reasonable. But they could be more..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879014)

MC

Morgan C.

owner

> "I had no idea how much time I was going to be saving on the computer emailing clients. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039)

KZ

Kristian Z.

Owner

> "They were all very helpful and made it as simple and easy process for a great price."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605)

MM

Meredith M.

Manager

> "I've never used a program where refunds need to be taken from your business's credit card and put into..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382)

SL

Sarah L.

Founder

> "Love the customer interfaces and customization options."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

AP

Angela P.

Owner/CEO

> "Dislike that many features require a third party app (I.e., syncing booking to calendar)."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459)

CB

Cameron B.

Business Development Cooordinator

> "Peek Pro puts all of our products, activities, rentals into an easy to manage format."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372)

JB

Jill B.

Tourism Director

> "How the waiver works has been our least favorite about this software. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

CZ

Cameron Z.

Owner

> "it was a clearly thought out onboarding process."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161931)

BW

Barbaara W.

Admin

> "Unable to save repeat customers, confirmation and reminder emails change settings on own. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

SL

Sarah L.

Founder

> "Love the customer interfaces and customization options."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

WK

William K.

President

> "difficult to use; lots of moving parts that are not always intuitive as to how to get"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2690953)

NL

Nathan L.

Owner

> "The software is intuitive and easy to learn; the Peek team members are all super helpful and..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4504017)

JC

James C.

General Manager

> "The current way is not very convenient or intuitive."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2748701)

MP

Miranda P.

Owner

> "I have multiple guides that are easily able to use it."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3373306)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

CA

Carrie A.

Owner/Administrator

> "I feel our website looks more professional and things are easier for me to manage now!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

WK

William K.

President

> "Navigating the website difficult for somethings"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2690953)

MP

Mark P.

owner

> "Some of the widgets are cool"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

SP

Shelley P.

owner

> "the backend functionality had too many steps to get to information looking for. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2975281)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

WK

William K.

President

> "difficult to use; lots of moving parts that are not always intuitive as to how to get"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2690953)

AS

Andrew S.

Owner, Operator

> "It is also very user friendly on the manager side as well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

JC

James C.

General Manager

> "The current way is not very convenient or intuitive."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2748701)

BG

Blake G.

Captain

> "sensitive content hidden\] made it very easy"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372)

VR

Verified Reviewer

Owner

> "Customer service, even by present day standards, is non-existent."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MM

Minasse M.

Owner

> "Their customer service is amazing."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523)

MD

Mariam D.

Manager

> "I wish I never would have signed up with this company that doesn’t care about their customers."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

LL

Lynne L.

Owner

> "The customer service is excellent. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6062907)

RI

Rachael I.

Owner

> "Support can't help find them either."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

GR

Gregory R.

Owner

> "I like the customer flows so much more thank FareHarbor."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940)

PH

Patrick H.

Owne

> "Customer support is useless. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

[View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

DB

Diego B.

CEO

> "One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7157288)

ML

Marco L.

Owner

> "Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

DB

Diego B.

CEO

> "Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7157288)

BK

Bjoern K.

CEO

> "For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7124374)

DE

Damola E.

M

> "Managing bookings across multiple channels becomes seamless with synchronized calendars, automated messaging, and organized task management."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387)

KL

Kevin L.

CEO

> "Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago?"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435)

SV

Susan V.

Owner

> "I love having a centralized, all-in-one hub for communication, and the automated guest templates have streamlined my workflow significantly."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654)

EF

Emily F.

Member Manager

> "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877)

KH

Kevin H.

Director

> "The automation features are particularly strong, helping streamline daily tasks, and the CRM and task management tools are well-designed and highly effective."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7145385)

AT

Amar T.

Marketing and Guest Satisfaction

> "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250)

SL

Steven L.

Owner

> "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

Rick S.

Owner

> "I've added payment processing and their price optimizer and have lots of issues with both."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7131746)

AK

Alisha K.

HR

> "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

AN

Achraf N.

reservation

> "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902)

JR

John R.

President

> "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

TW

Thomas W.

Md

> "Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122207)

MZ

Michael Z.

ceo

> "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120)

MW

Marvin W.

Owner

> "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121554)

RC

Raam C.

Listing Manager

> "The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755)

JAB

Jey Ann B.

Remote Team Member of Vacation Rentals

> "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865)

PP

Pablo P.

Ops

> "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893)

JR

John R.

President

> "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

PT

PANAGIOTIS T.

CEO

> "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

CM

Claudio M.

Business owner and executive

> "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990)

CS

Ciara S.

Office Manager

> "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067)

SV

Susan V.

Owner

> "VRBO continues to struggle with interfacing properly with the platform, which is a significant point of friction."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654)

CC

Carmela C.

Communications Guest Serv Agent

> "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883)

MG

Martel G.

Founder

> "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208)

MS

Marcos S.

Sales - Revenue and Pricing Manager

> "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481)

TG

Tristan G.

Owner

> "Overall it was a Negative Experience, as a small started of a bed and breakfast, Guesty was my largest expense. And when i approached them about their dishonest..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7165701)

RC

Raam C.

Listing Manager

> "I also found the dashboard helpful for managing reservations, payments, and guest communication in one place."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755)

Daniel H.

CEO

> "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947)

BJ H.

Owner - CEO

> "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

AH

April H.

Director

> "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054)

SL

Steven L.

Owner

> "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

SP

Simon P.

Founder

> "I can't think of any obvious cons except that perhaps the fact that the desktop version logs me out between sessions"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7158775)

DE

Damola E.

M

> "The automation tools stand out, ensuring consistent and timely communication with guests, which improves the overall experience."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387)

AL

Alejandro L.

ceo

> "difficult to find the information and make the bookings, have to many options and we get lost on many of them"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051)

DE

Damola E.

M

> "I also value the detailed reporting and insights, which help track performance and make informed business decisions."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387)

VR

Verified Reviewer

QA Specialist

> "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067)

TD

Thomas D.

COO

> "The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121560)

KL

Kevin L.

CEO

> "Anything related to account issues or more serious problems takes way too long."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435)

JR

John R.

President

> "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

CS

Cathie S.

Owner

> "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047)

JR

John R.

President

> "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services,..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

EH

Evan H.

Short term

> "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148)

JR

John R.

President

> "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AS

Amy S.

Manager

> "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822)

DE

Damola E.

M

> "What I liked most about Guesty is how it centralizes every aspect of property management into one easy-to-use platform."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387)

FG

Florence G.

Reservations Agent

> "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610)

AK

Alisha K.

HR

> "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

MVC

Maria-Vittoria C.

Owner

> "The accounting and reporting created significant reconciliation problems and made a complete mess of our books."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

KC

Keiran C.

Head of Sales and Distribution

> "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818)

PT

PANAGIOTIS T.

CEO

> "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

VC

Victor C.

Owner

> "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features,..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984)

SW

Sheena W.

Communications

> "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828)

ML

Marco L.

Owner

> "The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

YG

Yulia G.

Owner

> "Ability to book on direct website when the payment failed needs to be addressed"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023)

VA

Vikash A.

Controller

> "It is a robust and comprehensive platform that effectively centralized key aspects of property management."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121454)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

Jemellee 💎 S.

Asst Property Manager

> "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586)

JL

Joan L.

Property manager

> "Bugs and issues with connectivity."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152905)

BJ H.

Owner - CEO

> "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

IR

Izaac R.

Owner, Operator

> "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596)

MJ

MuhammEd J.

Reservation Agent

> "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834)

NG

Nathalie G.

director

> "many many messages that are not adapted to the stage we are in = on boarding process."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871)

Njål E.

CEO

> "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511)

PT

PANAGIOTIS T.

CEO

> "The interface is heavy and slow, and the app gets stuck way too often."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

MT

Michelle T.

Property Manager

> "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503)

ML

Marco L.

Owner

> "We cannot resolve this independently and always need to open a support ticket;"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

IH

Ismael H.

CUSTOMER SERVICE

> "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673)

Julian F.

MD

> "Password requirements, and user permissions management can be a bit clunky."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207)

DP

Dave P.

Owner

> "Guesty helped me grow my business and I'm not sure how I would have accomplished my goals without it, its various features allow me to simplify my operations and..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6698818)

LS

Laura S.

Community Association Manager and Property Manager

> "A few features are hard to navigate, and the platform has a learning curve."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021)

BL

Barry L.

Maintenance Supervisor

> "Allowing me full visibility of vacancies and guests names helps me schedule my team"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272)

MVC

Maria-Vittoria C.

Owner

> "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

TG

Tristan G.

Owner

> "Was the best available platform that could be used for both Airbnb and Booking.com bookings."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7165701)

LL

Lina L.

General Manager

> "Pricing is not very competitive compared to other channels."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7116851)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

MM

Morgan M.

Manager

> "This was interfering with my booking settings and causing havoc with our booking calendar. When I logged in there were limited settings due to the free trial..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6290326)

Tasha R.

Trust Accountant

> "It became a mutually beneficial dynamic where my input shaped the product and their responsiveness shaped my experience."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7177271)

SV

Susan V.

Owner

> "VRBO continues to struggle with interfacing properly with the platform, which is a significant point of friction."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654)

Michael H.

Co Founder

> "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342)

EH

Evan H.

Short term

> "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148)

CF

Christopher F.

General Manager

> "The user interface is straightforward, and I’ve even seen Guesty adopt a couple of suggestions I made along the way, which shows they’re paying attention to user..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049186)

RG

RHONDA G.

Sole Member

> "Functions that are useful suddenly change and are replaced with others not so user friendly."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6771001)

BL

Barry L.

Maintenance Supervisor

> "I enjoy the layout of the app and its simplicity. When on the move I need something I can easily access off my phone. "

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272)

DB

ÉDouard B.

CEO

> "Mobile app not enough"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___3686256)

BK

Bree K.

Marketing Director

> "The integrations work seamlessly, and the interface is incredibly easy for the whole team to navigate."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051875)

ZM

Zachary M.

COO

> "Some integration issues with vrbo, pre approval intergrations with abnb."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6721518)

AG

Aidas G.

Director

> "The system is very user friendly, there are multiple integrations that are available with Guesty."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___4496162)

RG

RHONDA G.

Sole Member

> "Functions that are useful suddenly change and are replaced with others not so user friendly."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6771001)

JK

Jennifer K.

owner

> "Guesty has made my life so much easier by allowing me to have everything in one place to be more efficient."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108315)

EF

Emily F.

Member Manager

> "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877)

CM

Clemens M.

Owner

> "This made the switch quite easy, and we quickly found our way around the new Guesty platform."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121941)

AS

Amy S.

Manager

> "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822)

CM

Clemens M.

Owner

> "It makes my daily work so much easier."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121941)

ML

Marco L.

Owner

> "We cannot resolve this independently and always need to open a support ticket;"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

AH

April H.

Director

> "Moving to a new PM software is never an easy feat, but luckily Guesty has been very patient with me and willing to help where they can!"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054)

LH

Lois H.

Owner

> "Customer service is lacking."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7166925)

[View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/)

## User interface

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

4.67 (796)

4.43 (485)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Peek Pro

36/50

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Autonomous Task Execution
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Decision Making
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Proactive Assistance
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration

[See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features)

Guesty

36/50

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Autonomous Task Execution
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Decision Making
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Proactive Assistance
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration

[See all features](https://www.capterra.com/p/159377/Guesty/#features)

### Recognition

Peek Pro is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to Guesty

### Deployment & support

Peek Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Guesty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Peek Pro

-   By Peek Travel
-   Located in United States
-   Founded in 2011

Guesty

-   By Guesty
-   Located in United States
-   Founded in 2014

## Popular Comparisons

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4.6

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[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

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Features

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[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

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Features

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4.6

Ease of Use

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Price

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4.4

Features

4.6

4.4

Ease of Use

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4.6

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€9.9/month

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4.6

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