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Peek Pro is world-class operating software for tour, activity and equipment rental operators. Our platform manages everything from solo tour guides to large-scale immersive exhibits.
Enrollment-based businesses from arts & crafts, culinary, tours and outdoor activities. Both small-medium & multi-location businesses will find Verlocal Pro to be a good fit for their booking needs.
The integration on our site is great, and makes it super easy for our customers to navigate. The interface, check-in process, and integrated waivers are all great.
Customer chargebacks are in a vacuum. The dispute department ignores all of your emails and does not reply to your response to the chargeback so you even know if they are advocating for you.
Sales team was extremely helpful and honest, giving me an excellent overview of the capabilities of the software.
AVOID AVOID AVOID AVOID AVOID AVOID - Especially if you want to get your money.
The interphase with google analytics was superior and enabled great conversion tracking through the reservation system with minimal set up. Color and theme set up with canned emails was good.
I had a recapture on a security deposit May 8 but as of today still do not have the funds. Nearly $1200 in damage to a rental vehicle I paid to repair but waiting 6 weeks for customer funds.
It has been wonderful to have reminders and thank you's go out with no additional time taken on my part. It is seamless in its integration into my site and the reporting features are very helpful too.
This is incredibly damaging to my company's reputation - and a serious waste of my staff's time as we have to get on the phone with Peek, again and again, to try and get these issues resolved.
But all together in comparison to what it was like with other options I am very happy and recommend it to you strongly.
Guessing they are having financial problems and using client funds as working capital.
Great staff, that really are trying to help make booking classes and events much easier. A very responsive team, and an all around great experience with them.
A little too confusing to use. I am still not very clear about the full function.
Overall its been pretty good, as we've found this to be the best platform for booking our mobile programming.
No one listening at operational, executive or ownership level.
I'm always impressed with the responce times of their reps as well - always happy to help when I need it.
I can't think of anything at the moment to comment on this question. Maybe after a year I'll find something to say.
Jeffrey K.: Hi, my name is Jeff, and I'm a business owner, and I would give Peek PRO a four out of five stars. And if you want to see more business interviews like this, click the link below. Before Peek PRO, I used a program called getoccasion.com, and it was missing a lot of features that I do get with Peek PRO, and so one of the main reasons I started using it was it gave me more of the information I needed and a lot more tools and flexibility. Another reason I chose Peek PRO is because the subscription for me as a business owner is free. I don't have a monthly bill. The way their system is built out, they collect ticketing fees for managing my account. I've had a very positive experience onboarding with Peek PRO. I had a team dedicated to me and migrating from my old calendar to my new calendar and moving over my appointments and my customers. And it's been very easy when I've needed to get ahold of someone to get an answer I need. And there are a lot of resources for those that just prefer online resource of articles to troubleshoot. If you want to save time and be able to set up systems to manage your customers on a complex calendar, I'd highly recommend Peek PRO because it will save you time, and it's also increased my sales.
Peek Pro
Top FeaturesVerlocal Pro
Verlocal Pro
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