# Compare Peek Pro vs RMS 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Peek Pro and RMS based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142459-208354/Peek-PRO-Tour-Operator-Software-vs-RMS-Cloud --- # Peek Pro vs RMS Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Peek ProRMS2/4 selected [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) [## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment AS Based on [795 reviews](#user-reviews) Positive 742 Neutral 15 Negative 38 [## RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.2 Customer Service 4.5 Reviews Sentiment Based on [412 reviews](#user-reviews) Positive 366 Neutral 29 Negative 17 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 5,304 reviews from reservations software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Not enough reviews Feature ratings Online Booking 4.6 Booking Management 4.1 Calendar Management 4.2 Availability Management 5.0 Channel Management 4.7 63%Fit Not enough reviews Feature ratings Online Booking 4.2 Booking Management 3.7 Calendar Management 3.1 Availability Management \-- Channel Management 3.0 User satisfaction User satisfaction 4.7 User reviews[795](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.7 User satisfaction 4.4 User reviews[412](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.3 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits. Best for Small to Large-sized campgrounds, National Parks, RV parks, RV resorts, and marinas. ## User reviews Pros & cons AS Andrew S. Owner, Operator > "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679) MP Mark P. owner > "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) TR Tommy R. Founder and Administrator > "It is a very complex system and comes with a lot of features that provide a great customer experience when..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940) LS Luis S. Manager > "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201) LJ Laine J. Tour Operator > "The integrated waiver was helpful as was the pre-tipping feature." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967) VR Verified Reviewer Owner > "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353) MP Mark P. owner > "Lots of promises of a great staff working behind the scenes with cutting edge technology" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) RB Rachelle B. Owner > "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) MP Mark P. owner > "Some of the widgets are cool" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) LW Levawn W. Director > "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that cant..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) KB Kim B. Owner > "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076) MP Mark P. owner > "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) MR Molly R. Reservation Manager > "We like the checkout process and easy user interface." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555) AD Aitor D. Director > "High fees for the clients and missing a waiting list option and they way to build packages is not very user..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369) LK Lina K. Owner > "The onboarding was good, and the check ins were also helpful." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137) LW Levawn W. Director > "Their chat doesn’t work, and you can’t even get someone on the phone." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) MP Mark P. owner > "Onboarding started well." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) LS Luis S. Manager > "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to complete..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201) CG Chuck G. Owner > "More importantly, the sales and onboarding team was excellent to work with. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835) MP Mark P. owner > "Desperate, I turned to their AI chat system, which offered no solutions." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) AS Andrew S. Owner, Operator > "It is also very user friendly on the manager side as well." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679) VR Verified Reviewer Owner > "Customer service, even by present day standards, is non-existent." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353) LA Laurie A. Ogden Ghost Tours manager > "This service seems to cover most of the things that we need to run this small business." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498) LW Levawn W. Director > "There has been zero accountability or support. If you're a business owner, think very carefully before trusting..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) SL Sarah L. Founder > "Love the customer interfaces and customization options." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793) JJ Jennie J. Operations Manager > "Some of the report features are difficult to reconcile with my QuickBooks." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457) KS Katie S. Taproom Manager > "They were super helpful and could even reactivate our old account, so we did not have to start all over." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927) LW Levawn W. Director > "Peek Pro has cost my company clients, money, and reputation." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) CG Chuck G. Owner > "Her communication and follow up was top notch! " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835) MP Mark P. owner > "email — adding insult to injury." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) BG Blake G. Captain > "sensitive content hidden\] made it very easy" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372) RB Rachelle B. Owner > "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) VR Verified Reviewer President > "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242) RI Rachael I. Owner > "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) JG Joe G. General Manager > "Peek allows our customers to book overnight accommodations as well as activities from one booking engine." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522) MD Mariam D. Manager > "I demand they give us our money or we will be forced to go to the business bureau" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897) SL Sarah L. Founder > "The booking flow widgets are also really great." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793) MD Mariam D. Manager > "I wish I never would have signed up with this company that doesn’t care about their customers." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897) QP Quoc P. Business owner > "Clearly will allow us to book more efficiently." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238) WO Wendy O. Owner > "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152) CA Carrie A. Owner/Administrator > "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171) RI Rachael I. Owner > "So if you discount a large group, then have to charge damages, the damages are then discounted." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) CK Chris K. Owner > "Its a pretty powerful tool and can manage a lot of reservations" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052) KF Kenneth F. CEO > "The software currently lacks the ability to track service or hours of use for our product for maintenance but..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231) KZ Kristian Z. Owner > "I had a positive experience communicating with and setting up Peek Pro for my clients." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605) MB Marian B. Engagement Director > "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886) CA Carrie A. Owner/Administrator > "I feel our website looks more professional and things are easier for me to manage now!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171) VR Verified Reviewer President > "I question if they are even still in business with how challenging it is to get in contact with them which was..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242) AM Allyson M. Director of Operations > "Our organizations experience in setting up this service was easy and straight to the point with all questions..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267) ME Marissa E. Owner operator > "I think editing the activity schedule can get a little confusing at first." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746) JB Jay B. Project Dude > "Looking forward to adding more services to the online offerings." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230) Teresa P. Manager > "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030) CB Cameron B. Business Development Cooordinator > "Once placed, we are able to manage these activities and reservations easily in the back office suite." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372) RB Rebecca B. Owner > "PeekPro has to sell you on lies because they are a subpar product." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892) MK Michaela K. OWNER > "They were very kind, professional, and were flexible with my client not being the best or most responsive" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582) RB Rachelle B. Owner > "Wouldn’t recommend to my biggest competitors at this point" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) LS Logan S. Box Office Manager > "This reduces the workload on the office and allows them to spend more time helping customers book who are..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163) NB Neil B. Owner > "The payment processing is awful. And they dont seem to care about getting it fixed." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100) GR Gregory R. Owner > "I like the customer flows so much more thank FareHarbor." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940) RB Rebecca B. Owner > "You have an option on there called activities that is completely useless." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892) DP David P. Captain/Owner > "Seamless integration to our website, tracks our bookings and pays quickly..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497) CK Chris K. Owner > "I go through the help articles and cant find a resolution. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052) MW Melinda W. Owner/Operator > "They were professional, detailed, organized and efficient. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384) BW Barbaara W. Admin > "Unable to save repeat customers, confirmation and reminder emails change settings on own. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315) JB Jill B. Tourism Director > "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605) PH Patrick H. Owne > "They refuse to address the issues with their product." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) MW Melinda W. Owner/Operator > "sensitive content hidden\] helped me sign up and on board with Peek Pro. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384) RI Rachael I. Owner > "Support can't help find them either." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) MM Minasse M. Owner > "Their customer service is amazing." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523) PH Patrick H. Owne > "Customer support is useless. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) OH Oriya H. Founder > "It has been an easy transition into the service and I have already had numerous online bookings and have been..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513) PH Patrick H. Owne > "Absolutely no support." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) MH Marriah H. Owner > "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425) MC Morgan C. owner > "I had no idea how much time I was going to be saving on the computer emailing clients. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039) AN Aja N. Administrator > "The online booking system has completely streamlined our reservation process." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359) MM Meredith M. Manager > "I've never used a program where refunds need to be taken from your business's credit card and put into a..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382) MH Marriah H. Owner > "I do like that bookings that I manually create do not have the booking fee and only the payment processor fee..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425) AP Angela P. Owner/CEO > "Dislike that many features require a third party app (I.e., syncing booking to calendar)." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459) JW Jennifer W. Paranormal tour guide > "Peek simplifies our reservation process dramatically with easy online booking." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4536957) JB Jill B. Tourism Director > "How the waiver works has been our least favorite about this software. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605) [View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) AO Ahmed O. Ceo > "set up takes few days and will be all,set up to the desired result - training team is professional - support is professional and..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) Lokith K. Managing Director > "This software is definitely not for holiday homes and even hotels, as it's full of errors and they only have 5-6 people in there..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#GetApp___6137866) CP Coral P. Owner/Manager > "The automated help topics with visual guides are eptensive and answer most queries but when they dont the service requests or staff..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732) AO Ahmed O. Ceo > "However once training started, after 2 session the team stopped as many options was not set properly." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) JK Joanne K. Director > "Submitted service request and received a lovely phone call from \[sensitive content hidden\] who solved my Access Profile Issue so I..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5075913) LLL Leah L L. Hotel Manager > "The only thing I dislike about this software is that they cannot sync reservations made from our Best Western Website." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3934864) AP Angela P. Reception Manager > "The support when onboarding, the resources available, the new options for our business are streamlining and enhancing both staff and..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4369407) CP Coral P. Owner/Manager > "Setting new rates confuses me." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732) SK Sunil K. Business > "I will recommend to my colleagues to run it" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___6617972) AO Ahmed O. Ceo > "Fail to connect any of OTA." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) PS Patricia S. Property manager > "Support staff can easily guide you remotely" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4889830) AO Ahmed O. Ceo > "From the first day of training the things has stopped working again. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) TH Taylor H. Assistant Manager > "RMS has been a system I have been able to navigate with little help. When there are problems majority of the time support has been..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4382925) LG Louri G. Horse Park Manager > "selection of sites for multiple online bookings are no longer available. If you have a group reservation, the requirements on..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3343357) KC Karen C. Manager > "That all initial facets of making a booking are on the one screen until you need to take payment and send emails or print which makes..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3579406) KD Karen D. Owner > "I don't have a least like, probably I don't have the time to really learn the program in-depth due to my time restraints." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4360150) CC Cathleen C. Director > "Overall RMS is pretty good because I have learned now on how to use it and find it pretty comprehensive. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5032179) RG Ronyce G. Manager > "Send out confirmation form has too many steps" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3886280) SB Scott B. Campground Manager > "Ease of use is not always simple but customer support is very helpful" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5011625) KF Kimberly F. Office Supervisor > "Our on line booking has major issues and no one can find a fix." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3778131) Hollis H. CFO > "RMS has allowed us to put great controls in place to realize our full potential in the marketplace!" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3697243) SJ Sue J. Accounting Manager > "You write a message and often never hear anything back, despite multiple attempts." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4763768) SjM Sara jane M. Manager > "With previous PMS systems experience it has been easier to help me find what I need in the RMS system." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380) RS Roger S. COO > "Language support is useless we need more than English please" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3563035) LMS Llana Melissa S. Online Instructor > "With RMS Cloud, I found a travel assistant I can rely on and trust with my bookings." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4651429) DB Danielle B. Proprietor > "The set up takes a LOT of time and a lot of loading and if you are not a hotel I would think very carefully before choosing this..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2602933) AL Alver L. owner > "it is easy to use the calendar, I only use the calendar to manage my bookings" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4348681) AL Allan L. Manager > "It is too big and unwieldly- it is not suited to a smaller (20-50) room operation" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3143563) SS Sunny S. General Manager > "Ease of use, easy to train new staff on. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___6303505) RW Ruth W. Office Administration > "getting this to trigger or channel those rate on exact dates for online Agents, I guess it all about trouble shooting between the 2..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2246705) AS Anni S. Manager > "Clean interface and easy manipulate ." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4975750) Elizabeth H. Executive Assistant > "It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651) TM Takreem M. Managing Director > "cloud based system, has a lot of wonderful features, fantastic customer service team." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4660593) BK Bruce K. Manager > "Hard to understand/use and achieve the most out of the programme - lack of one to one training and follow up by the company to..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2354518) VY Vikky Y. Owner/Manager > "many people in the industry are familiar with RMS making training new staff easier" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4527387) MN Marthie N. Rooms manager > "Often very sluggish especially reports when updates are done behind the scenes" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3482975) BO Barry O. owner > "It intergrates with our other systems and provides great reporting and simple input of data" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3162408) SH Staci H. Site Manager > "That I don't have a RMS training manual handy when I need to look something up. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3096007) HA Henriette A. Manager > "It has some good features and generally is easy to use - especially when notified of system alterations." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4454907) EPC Eric PaoYu C. Franchise Director > "not much interaction with the customer service, such as email marketing" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3262997) AS Angie S. Proprietor > "User friendly and easy to teach new staff, provides all information as required" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3740267) JC Jeanette C. Manager > "There are some glitches that are annoying" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3100362) GF Guy F. Motel Manager > "It was easy to learn and the help made learning everyday functions easy." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4366003) JS Jenny S. manager > "We are using RMS enterprise and our main issue is we are unable to roll over repeat charges differently at each park" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2789795) MG Muthiah G. TRAVEL CONSULTANT > "Mainly easy to handle Room reservations." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3739321) MV Michelle V. Owner > "not enough training hours, I'm sure there's a lot behind the scenes I don't know about" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3468120) TD Tylor D. Operation Manager > "All the different features it has to offer" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4593905) DJ Debbie J. Director > "It's cumbersome to set up, not intuitive, I find it far more difficult to set up new rates or make changes in set up than our..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2776863) RS Robert S. co-owner/ manager > "easy to use, ability to charge non room items to room, switch on and off and adjust ota rates on day by day basis" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2866214) LH Logan H. RV Park Manager > "Some stuff is a bit difficult to implement" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2957320) SjM Sara jane M. Manager > "Every single tech and service associate I have spoken with is super knowledgeable and helpful!" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380) CF Chris F. Director > "Our venue is not big enough for me to use all the features on a daily basis. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2183145) Elizabeth H. Executive Assistant > "I love how easy it is to navigate and that there are several different ways to make a reservation, as well as look up a reservation." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651) AW Angie W. Manager > "The background building, especially rates was the most difficult." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2753624) JA Jodie A. Manager > "SENSITIVE CONTENT\] who we have dealt with for a number of years is so highly knowledgeable, and brilliant customer service skills!!!" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3636062) KH Karlene H. Leasing > "Doesn't seem to be addressing our needs for a campground/RV" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2739356) MP Malinda P. Manager > "Love how Easy it is to use with the mobile app" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3843460) PK Peter K. Withheld > "They also service the military, so are not an ethical company. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2833774) JA Jodie A. Manager > "The Technical support is outstanding." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3636062) PJ Paula J. Manager > "I find at times that there are things I would like changed but this is not easy." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638) [View Reviews](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) ## User interface 4.67 (795) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/) 4.41 (412) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities Booking 150 Important Activity Dashboard 120 Important Peek Pro 39/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features) RMS Top features 44/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/208354/RMS-Cloud/#features) ### Recognition Peek Pro is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to RMS ### Deployment & support Peek Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RMS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Peek Pro - By Peek Travel - Located in United States - Founded in 2011 RMS - By RMS - Located in United States - Founded in 1983 ## Popular Comparisons [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,774)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/114949-142459/Eventbrite-vs-Peek-PRO-Tour-Operator-Software) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152433-208354/Hostaway-vs-RMS-Cloud) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,147)](https://www.capterra.com/p/138689/Booqable/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/138689-142459/Booqable-vs-Peek-PRO-Tour-Operator-Software) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Contact vendor for pricing Price $16/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-208354/Lodgify-vs-RMS-Cloud) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142459-152433/Peek-PRO-Tour-Operator-Software-vs-Hostaway) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) Contact vendor for pricing Price $23/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159377-208354/Guesty-vs-RMS-Cloud) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Contact vendor for pricing Price $16/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-142459/Lodgify-vs-Peek-PRO-Tour-Operator-Software) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Contact vendor for pricing Price $30/month 4.3 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/129392-208354/Reservation-Nexus-vs-RMS-Cloud) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/) Contact vendor for pricing Price €9.9/month 4.5 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (244)](https://www.capterra.com/p/183836/Amenitiz/reviews/) Contact vendor for pricing Price €42/month 4.3 Features 4.1 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/183836-208354/Amenitiz-vs-RMS-Cloud) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) Contact vendor for pricing Price $79/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.1 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/158839-208354/Cloudbeds-vs-RMS-Cloud)