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LANtelligence vs VoIP.ms: Which is a better fit?

Updated on February 11th, 2025
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Summary
Key features rated by users
Features selected based on 4,056 reviews from Call Center users.
% Fit
Missing features
Not enough reviews
Feature ratings
Call Center Management
--
Chat/Messaging
NA
Call Tracking
NA
Call Logging
NA
Call Recording
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Call Center Management
4.6
Chat/Messaging
NA
Call Tracking
--
Call Logging
4.3
Call Recording
4.8
User satisfaction
4.3
User reviews12
Ease of use
4.4
Functionality
4.3
Value for money
3.6
Customer support
3.8
4.8
User reviews695
Ease of use
4.4
Functionality
4.7
Value for money
4.8
Customer support
4.8
Price starts from
--
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Business phone solution for small and medium-sized enterprises which helps with workforce efficiency, replacement, maintenance, security measures and more.

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Daniel D
Founder
5.0

Daniel: Hi, I'm Daniel. I'm a business owner. And I give VoIP.ms five out of five. Click video to see my review. So before I went to VoIP.ms I was using the regular phone systems. And they were quite expensive, especially for the long-distance calls. Then I heard about voice-over IP things, and I kept looking and a lot of them were quite complex. And then I found about VoIP.ms. And their explanation are so clear, so simple. The setup is simple. It's very, very cheap in terms of cost for the system and it's super reliable. And that's what I was looking for. So I chose VoIP.ms because they're super simple to set up and their review were great in terms of stability. And that's what I was really looking for. And in reality, they are super stable and reliable. So I'm really, really happy with that. Creating the account with VoIP.ms is super easy, super simple. The interface is quite straightforward. When it comes to set it up with your actual hardware, that's a bit more complex because obviously, all the hardware are different. But they have a very, very comprehensive Wiki. So you just need to look up what type of hardware you purchased to connect with their voiceover IP service. And then you just follow the step by step and set it up. And they even have very, very neat tips for all the weird things that you can get like at night ring bells that are just fluke over the network and they tell you exactly how to fix that. So it was really great. So if you're looking for a great voiceover IP provider, I really would recommend using VoIP.ms. Just make sure you do your research on the hardware side that you want to purchase because they don't sell hardware. So it's really, you bring your own hardware company. So look up how many ports you need, what types of services you want to have over IP because they have all the services. They have the phone, they have the fax, they have the SMS over IP. So just look up the hardware that you really need. And for the rest, just create your account. It's super easy. And then once you have your account created, you have all the information that you just simply configure into your hardware and that's it. You plug your device and you're done.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Tracking
207
Important
Alerts/Escalation
388
Important

LANtelligence

6/41
  • Activity Tracking
  • API
  • Auto-Dialer
  • Blended Call Center
  • Callback Scheduling
  • Caller ID
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Dashboard
  • Inbound Call Center
  • Interaction Tracking
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Outbound Call Center
  • Performance Management
  • Predictive Dialer
  • Progressive Dialer
  • Surveys & Feedback
  • Third-Party Integrations
  • Voice Mail
  • Voice Recognition
  • Alerts/Escalation
  • Automatic Call Distribution
  • Call Center Management
  • IVR
  • Queue Management
  • Reporting/Analytics
See All features
Hide Call Center Software Features -

VoIP.ms

Top Features
18/41
Show Call Center Software Features +
LANtelligence
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
VoIP.ms
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LANtelligence
  • By LANtelligence
  • Located in United States
VoIP.ms
  • By VoIP.ms
  • Located in Canada
  • Founded in 2007
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