# Compare Reward Gateway vs Connecteam 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Connecteam and Reward Gateway based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142701-153140/SmartHub-vs-Connecteam --- # Connecteam vs Reward Gateway Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConnecteamReward Gateway2/4 selected [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/) [## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [5,180 reviews](#user-reviews) Positive 4,956 Neutral 187 Negative 37 [## Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [350 reviews](#user-reviews) Positive 324 Neutral 18 Negative 8 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 31,783 reviews from employee recognition software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Employee Reward Programs 4.8 Peer-to-Peer Recognition \-- Single Sign On 2.0 Mobile Access 4.7 Manager-to-Employee Recognition \-- 73%Fit Not enough reviews Feature ratings Employee Reward Programs 4.2 Peer-to-Peer Recognition 4.3 Single Sign On 4.0 Mobile Access 2.4 Manager-to-Employee Recognition 4.2 User satisfaction User satisfaction 4.6 User reviews[5,180](https://www.capterra.com/p/153140/Connecteam/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.5 User reviews[350](https://www.capterra.com/p/142701/SmartHub/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $29Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management. Best for Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys, and discounts together in one unified solution for companies across industries. ## User reviews Pros & cons JC Julia C. HR > "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626) JS Justin S. Operations Manager > "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) RS Radha S. Legal Assistant > "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) BW Bree W. Operations Manager > "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small business plan..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895) KA KATHERINE A. OFFICE MANAGER > "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121) LW Laura W. Marketing Coordinator > "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699) RS Radha S. Legal Assistant > "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) DH Denise H. Executive Director > "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy it..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087) Kandi N. Director of Operations > "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973) CT Cindy T. CFO > "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695) BC Brendan C. Lab Manager > "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099) AS Amy S. Account Coordinator > "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696) CS Charlie S. Managing Director > "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule,..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397) JE Jamie E. COO > "I do, however, think the pricing and tiered structure make it more cumbersome than it needs to be. While there is a certain amount of “ala carte” selection and modification to the system to suit your needs, it..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) AK Alexis K. President > "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914) TB Teresa B. Owner > "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as the..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693) AM Andrea M. National Sales Manager > "for what we use it for to track photo tracking in our NZ Grocery stores it works well for our small team, We were on Meta Workplace but had to go onto something else when that closed down" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7064995) AJ Amy J. Youth Services Supervisor > "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the next..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406) EC Edward C. Customer Service Manager > "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) FL FLOR L. CEO > "We are required to pay extra for every new person who uses the app. As our team grows, these added charges increase our overall costs and make the system less affordable." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7052942) SC Salest C. Director > "It centralizes everything we need in one place—time tracking, scheduling, forms, announcements, and staff communication—which saves a huge amount of time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069634) GS Gayle S. Director of Finance > "What I like least about Connecteam is that it doesn’t currently provide options for tracking or managing PTO within the platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) EC Emily C. Business Manager > "I appreciate how organized everything becomes once it’s set up—scheduling, communication, time tracking, and task management are all in one place, which has noticeably streamlined our daily operations." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060912) JS Justin S. Operations Manager > "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) JL Jesse L. Sales Manager > "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321) KM Karen M. Director > "in scheduling you can't auto-schedule by job location, you can't set up regular work days for employees ie if someone is only available on Fridays and Saturdays you can't set up a rule that only shows them as..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833468) GS Gayle S. Director of Finance > "I appreciate how seamlessly it handles core functions like time adjustments, pending requests, and employee onboarding, all while keeping everything organized in one place." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) JE Jamie E. COO > "It’s a way to upsell a customer that can over complicate the product for their needs, or keep important items out of reach for the customer that needs them." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) RK Rebecca K. ADON > "It keeps communication, scheduling, and daily coordination organized and accessible in one place. While a few features can feel a bit clunky or take extra steps, the platform as a whole makes managing teams..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071579) AB Adrian B. Administrative Assistant > "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213) JS Justin S. Operations Manager > "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) CD Crystal D. Customer Success Manager > "There are too many plan upgrades needed when we want to add things like extra subtask spots, which makes it seem like the value for the money doesn't seem worth it all of the time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069223) RL Robert L. GM Head engineer > "By centralizing the process and automating key steps, we were able to streamline workflows, reduce human error, and improve overall efficiency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070713) KR Kimberley R. Office Manager > "I cant add more than 5 task at a time. When you have team members on different job sites it does not allow you to add more than 5 task per day." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6810958) DF Davids F. Manager > "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful solution..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912) SC Stephen C. Co-owner > "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493) GL Griffin L. Senior Administrative Assistant > "It provides instant updates whenever shifts change and is mobile-friendly, giving employees quick access to their schedules and requests." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060681) ML Martha L. Payroll and Admin Specialist > "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298) GS Gayle S. Director of Finance > "The ability to easily adjust time entries ensures accuracy and transparency, while pending requests are streamlined so nothing slips through the cracks." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) CB Cameron B. Office admin > "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241) KT Kimberly T. Asst Director HR > "I like the fact it is user friendly the team can easily access the app, very easy to work and keep track of team members times, I can easliy get to the time punches to get the times for payroll, I think its a..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060680) SW STACEY W. Accounting Manager > "It has some limitations on third party integrations, and the interface can feel overwhelming and cluttered until you get used to using it." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7055457) HL Hannah L. Business Systems Specialist > "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our own." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960) HT Heather T. Clinical manager > "The only complaint I have is when I go and and create a schedule for the future If I make a mistake and delete it by accident or accidently delete someone else's things it will not let me undo it to fix theirs." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6811014) AS Amy S. Vice President > "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538) KS Karen S. RGV Director > "It can get confusing because on my laptop I have it in the normal time and month/day format, but sometimes the app will be 24 hr and day/month" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7141487) BW Bree W. Operations Manager > "We have loved using Connecteam, the training videos, the support and how they listen to the needs of the customers and are constantly updating the features to make it better and easier." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895) TV Talia V. Head of Content > "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049) JS Justin S. Operations Manager > "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) KB Kyle B. Senior Vice President > "Attendance and adherence to schedule reporting is not robust enough to support our Service Desk environment and we have had to implement other tools to give us that visibility." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6832688) TT Travis T. CEO > "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953) MC Macy C. Administrative Assistant > "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057) TY Tommy Y. Head Chef Patron > "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187) AH Amanda H. Owner > "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911) AJ Amy J. Youth Services Supervisor > "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406) KC Kenneth C. Vice President > "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827) JM Josh M. Post Harvest Manager > "with our small staff, finding a functional online timeclock service that made sense for our budget was a must and Connectteam small business plan made that possible" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069428) JE Jamie E. COO > "By making price tiers, you’re artificially creating demand that should already be included in a finished product. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) AM Angela M. Manager > "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into the..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331) SB Salvador B. Administrative Assistant > "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003) JC Jess C. Data Entry Specialist > "A highly useful all-in-one solution for managing non-desk employees, covering time trackin, communication, task management, scheduling and training in one app." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6844799) DS Devin S. Operations Manager > "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772) JW John W. Owner > "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850) TA Tony A. GM > "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114) RS Raquel S. Solar, Electrical and Air Conditioning > "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710) MV Marissa V. Team Lead > "Problems allowing me to clock in, Many glitches on the phone app, Not allowing me to tag someone in comments most of the time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6834219) JS Justin S. Operations Manager > "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) LC Lauren C. Business administrator > "At times the online portal can be very slow and unstable whilst this is a rear occasion it can impact our teams ability to operate efficiently." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7062672) JC Jaden C. CEO > "Easy scheduling for our staff, quick shift updates, GPS locations make sites easy to find, color coding is helpful for multiple shifts, Can export and download shifts to excel." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6843555) Kaitlyn M. Human Resources Director > "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370) CL Catherine L. Director of Finance and HR > "Connecteam provides us with a basic timekeeping system to that allowed us to eliminate papertime sheets for our 3rd party custodial staff allowing us to ensure staff is clocking into their building." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833365) EC Edward C. Customer Service Manager > "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) AG Alicia G. Travel Coordinator > "We are able to have platform where we can load documents, have communication channels, trainings and so much more to help us grow as an agency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6817484) JW Janet W. Office Manager > "The only drawback for us is if an employee has cellphone issues where they cannot connect to the app. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090396) VR Verified Reviewer Site Manager > "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060) RE Ramon E. C.E.O. > "They payroll connection to any payroll system (mine is QuickBooks online) is not as compatible as I would like it to be to better manage how my employee's are paid." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6810901) RD Renee D. Head of Product > "Allows teams to track time on different jobs pretty easily and has a mobile responsive view that the team finds useful to enter their time with." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6815973) RF Ryan F. Customer Service > "There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7123820) Isaias S. Accounting Assistant > "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653) MC Maddy C. Quality Supervisor > "Sometimes we need to make changes (typos, errors) to the forms that have been submitted by our employees (for licensing purposes) and the edit box is very small." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6832662) [View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/) Chanda Q. IVT > "It is a helpful platform for employee recognition, perks, and engagement, and it gives people an easy way to access benefits..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7124289) AM Antoine M. Marketing advisor > "Sometimes adoption depends on communication inside company. If employees are not informed well, they may not use all benefits." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7143103) Chanda Q. IVT > "I like that it gives employees a central place for rewards, discounts, and recognition, which can help people feel appreciated." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7124289) Chanda Q. IVT > "Depending on what is available, the platform can sometimes feel a little limited or repetitive." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7124289) KH Kumar H. Account executive > "It’s helpful platform for improving employee engagement and recognition and it does what it promises" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941) MF Mitch F. HR Business Partner > "One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific rewards..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636) Aeryn B. Artificial Intelligence Engineer VR-AR > "It allows our employees to choose from a variety of rewards, such as gift cards, days off, or store discounts." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052) LC Lucy C. HRBP > "The system can sometimes feel a bit clunky and not always user-friendly." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7110258) LW Laura W. People Coordinator > "The offers are always changing which means you can get some really good deals on different shops at different times, also like..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687) Aeryn B. Artificial Intelligence Engineer VR-AR > "The customization options offered are not very flexible and have significant limitations in adapting the platform to the needs..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052) LW Laura W. People Coordinator > "Overall Reward Gateway is great, truly does what it says on the tin, it is a gateway to all types of rewards, mental health,..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687) RK Reena K. Software Engineer > "It could be a bit pricy for the smaller businesses and also the user interface could seem a bit tricky to use initially." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614) AJ Archit J. Clasher > "The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly welcomed..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076) AK Attila K. Software Engineer > "So basically they stole my money - my employer paid it to them, but they just kept it." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605) AJ Archit J. Clasher > "Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076) AK Attila K. Software Engineer > "The vouchers I wanted didn't work." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605) PW Porcia W. HR Assistant > "The platform also has a wide range of rewards and lots of opportunities for savings." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7131276) AK Attila K. Software Engineer > "Uber voucher was just not working." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605) PW Porcia W. HR Assistant > "My favourite aspect is the colleague recognition tool." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7131276) ML Madeline L. Marketing Manager > "the app which is how most of our employees access the site, as they are on the road not in an office, does not have the same..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022) KH Kumar H. Account executive > "It’s a good tool for boosting engagement without too much effort" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941) JM John M. Associate Director, People Systems & Operations > "Terrible from an admin user POV if integrating with an HRIS- no rules engine means we have to manually script all the rules..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679) Maria K. Marketing student > "Having rewards that are valued for my performance makes me feel motivated to continue being a good employee and highlight my..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6508465) VR Verified Reviewer Clinical psychologist > "I made a transaction via Reward Gateway, which I had to cancel." [See full review](https://www.capterra.com/p/142701/SmartHub/#GetApp___4936016) SB Stefan B. Software Integration > "Reloadable cards are great because you can quickly top-up" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6845935) ML Madeline L. Marketing Manager > "response after implementation is delayed from customer support and our contact, don't feel our concerns are acted on for..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022) JR Julie R. Associate > "I like the fact that we get rewarded and recognized in an interesting manner." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7060039) MT Mallory T. Vice President - Human Resources > "People seem to like the platform, but as an administrator it's often more trouble than it's worth to use for things like EE..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850) RK Reena K. Software Engineer > "It helps in boosting the morale and increase employee motivation through recognition and rewards." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614) NL Nele L. Proposal Coordinator > "this is super unhelpful considering that the data is based on people who are no longer with our firm and haven't been since..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) KH Kumar H. Account executive > "I like how easy platform is to use and how everything is in one olace." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941) ML Madeline L. Marketing Manager > "this deters most of our users from utilizing this tool and requires more work for the admin team." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022) LS Laura S. Benefits Manager > "Brilliant discounts available to employees plus add on services like R&R." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6837900) LM Lauren M. Director of Organizational Culture > "Blogs are a little bland with template, lack of engagement with users." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806) Portia A. Nurse > "I like how easy it is to use and how quickly you can access your rewards." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7143637) NL Nele L. Proposal Coordinator > "Most of the time, however, the customer service team makes it the user's fault without proposing actionable solutions." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) MF Mitch F. HR Business Partner > "Reward Gateway was an effective platform for improving employee engagement." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636) CP Chelsey P. Manager of People & Culture > "It isn't very "fun" so it's harder to encourage employees and managers to utilize reward gateway." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770) VG Valerie G. ASST > "You could navigate through team and your personal contributions pretty easily." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471) RC Rachael C. HR Programs Lead > "We currently do not have an account exc. and the one before lacked customer service skills." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814) NP Nick P. Reward Director > "Reward gateway helps us bring all our reward and benefits information into one reward portal." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897) RC Rachael C. HR Programs Lead > "Support is a challenge and it takes a lot of time to get a correct answer from them." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814) NP Nick P. Reward Director > "They can also save from a huge selection of discounted sites, and earn cashback, which is very popular. " [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897) RC Rachael C. HR Programs Lead > "the upload feature is very poor." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814) FS Faith S. Customer Service Specialists. > "It has exemplary features which boosts communication and goals among my employees." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699) Guy H. COO > "App's and cards are fine, customer service is poor" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484) VR Verified Reviewer Customer Service > "Simple to direct individuals to utilize it, data is not difficult to situate also. And should not forget their great customer..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4918865) AA Alma A. Assoc. Compensation & Benefits Specialist > "I don't like the date format." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287873) MF Mitch F. HR Business Partner > "I appreciated how easy it made recognising and rewarding colleagues." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636) CB Chuck B. Director of Business Operations > "There was a lack of support in making the product thrive." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4289275) VG Valerie G. ASST > "Easy to view your progress." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471) Guy H. COO > "Lack of communication around support." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484) TF Teresa F. Vice President > "Our managers enjoy being able to offer monetary rewards in real time and recognizing their employees so that the whole company..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255559) JM John M. Associate Director, People Systems & Operations > "End of approving twice for the same person)." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679) NL Nele L. Proposal Coordinator > "The smarthub building features are great, but we would like to see more design options (changing the color of things such as..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) BS Bismillah S. Event Officer > "Not being able to specify the exact amount you want to buy on the gift card/e-voucher, it has to be in set denominations, then..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2575224) NL Nele L. Proposal Coordinator > "We also utilize the platform as an internal website of sorts to share company communications, celebrate culture, etc." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) AP Amy P. Executive Assistant > "More photos needed in the options for profile pictures. When looking at the vouchers page, i found it difficult to..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2656447) CP Chelsey P. Manager of People & Culture > "The blog features and ability to create custom pages, smart hubs, etc." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770) LK Laine K. engineer > "When trying to access and activate discounts/perks from my company, I find myself having to read the "fine print" section at..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2668543) DD Dan D. Director People and Culture > "I have since fully taken on the challenge of growing the usage of the tool as a recognition platform and "blog" space for the..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4260645) ST Sean T. FSP > "I HATE this system as it is not set up to actually reward hard work or exceptional performance but allows anyone to give..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313199) NP Nick P. Reward Director > "Pricing feels fair for the value and quality of the service." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897) JK Jean K. Comptroller > "I also don't like that too many employees can use the "stock" wording and not have to come up with a specific instance that..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313563) SC Stuart C. Orthotist > "Functionality of the website is fantastic - allows for very easy access to company resources if set up to do so by..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4747149) LR Lacey R. Administrative Assistant > "It can take a really long time to open up from the email link to the web browser" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313327) FS Faith S. Customer Service Specialists. > "This software really boosted my employees skills and vision." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699) AM Amy M. Digital Media Coordinator > "Sometimes I forget to recognize people by the end of the month and points expire." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2318424) MT Mallory T. Vice President - Human Resources > "The social recognition wall has been a great way to increase peer-to-peer recognition and employee engagement. " [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850) PD Paul D. Consultant > "You can't change a public review to a private review, and I have accidentally given what should've been private encouragement..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313406) VR Verified Reviewer Account Executive > "it has a lot of options and the mass search features seem adequate" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4436561) DT Dan T. Marketing Manager > "I don't think it is a sustainable program to maintain with cost cuts because of COVID." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2322940) DM Devin M. HR Generalist > "I love that it is an all-in-one place for employee engagement and communication." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255643) AG Austin G. Supervisor > "Very few people are actually on the computer throughout the day so its hard for fond points to get around." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2314091) LM Lauren M. Director of Organizational Culture > "I really enjoyed it for the engagement aspect, however our users didn't really grasp the importance of its usage." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806) MH Matt H. Systems Analyst > "Sometimes the email communications seem generic and spammy." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313144) RB Ryan B. VP, HR > "The fact that it interfaces so well with ADP is a huge plus and I do like the employee home page..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255569) SB Stephanie B. Regional director > "Too many area exclusions particularly for Hawaii." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2243801) SG Stacey G. HR Generalist > "We also love that Reward Gateway keeps track of the employees' anniversaries!" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287782) LF Luis F. Scientist > "Also, it is difficult to understand the conversion between points and money" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313735) [View Reviews](https://www.capterra.com/p/142701/SmartHub/reviews/) ## User interface 4.64 (5,180) 4.52 (350) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important AI Copilot 150 Important AI/Machine Learning 120 Important Connecteam Top features 30/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Process/Workflow Automation - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/153140/Connecteam/#features) Reward Gateway 27/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Process/Workflow Automation - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/142701/SmartHub/#features) ### Recognition Connecteam is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Employee Communication ToolsSoftware (2024)  Reward Gateway is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Connecteam Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Reward Gateway Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Connecteam - By Connecteam - Located in United States - Founded in 2015 Reward Gateway - By Edenred - Located in United Kingdom - Founded in 2006 ## Popular Comparisons [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,241)](https://www.capterra.com/p/169607/Clockify/reviews/) $29/month Price $4.99/month 4.5 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/153140-169607/Connecteam-vs-Clockify) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,909)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full 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