# Compare Reward Gateway vs Connecteam 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Connecteam and Reward Gateway based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142701-153140/SmartHub-vs-Connecteam

---

# Connecteam vs Reward Gateway Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConnecteamReward Gateway2/4 selected

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [5,044 reviews](#user-reviews)

Positive

4,826

Neutral

183

Negative

35

[## Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [346 reviews](#user-reviews)

Positive

320

Neutral

18

Negative

8

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 31,449 reviews from employee recognition software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Employee Reward Programs

4.8

Peer-to-Peer Recognition

\--

Single Sign On

2.0

Mobile Access

4.7

Manager-to-Employee Recognition

\--

73%Fit

Not enough reviews

Feature ratings

Employee Reward Programs

4.1

Peer-to-Peer Recognition

4.3

Single Sign On

4.0

Mobile Access

2.4

Manager-to-Employee Recognition

4.2

User satisfaction

User satisfaction

4.6

User reviews[5,044](https://www.capterra.com/p/153140/Connecteam/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.5

User reviews[346](https://www.capterra.com/p/142701/SmartHub/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.

Best for

Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys, and discounts together in one unified solution for companies across industries.

## User reviews

Pros & cons

KA

KATHERINE A.

OFFICE MANAGER

> "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121)

JS

Justin S.

Operations Manager

> "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JW

John W.

Owner

> "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850)

BW

Bree W.

Operations Manager

> "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small business plan has..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

Kandi N.

Director of Operations

> "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973)

LW

Laura W.

Marketing Coordinator

> "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699)

BC

Brendan C.

Lab Manager

> "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099)

CT

Cindy T.

CFO

> "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695)

CS

Charlie S.

Managing Director

> "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule, checklists, and..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397)

AS

Amy S.

Account Coordinator

> "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696)

AK

Alexis K.

President

> "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914)

JE

Jamie E.

COO

> "I do, however, think the pricing and tiered structure make it more cumbersome than it needs to be. While there is a certain amount of “ala carte” selection and modification to the system to suit your needs, it can feel..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

AM

Andrea M.

National Sales Manager

> "for what we use it for to track photo tracking in our NZ Grocery stores it works well for our small team, We were on Meta Workplace but had to go onto something else when that closed down"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7064995)

TB

Teresa B.

Owner

> "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as the free plan..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693)

EC

Edward C.

Customer Service Manager

> "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

DS

Darren S.

Senior Safety Advisor

> "Our applications are getting more complicated and the current forms are limiting our ability to expand the forms. If one of our employees submits a report they do not have access to it in the future unless..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6773893)

SC

Salest C.

Director

> "It centralizes everything we need in one place—time tracking, scheduling, forms, announcements, and staff communication—which saves a huge amount of time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069634)

AF

Albert F.

Talent Manager

> "My least favorite part is when making schedules, the system doesn't automatically asssume the next day when duplicating shifts, so you have to go in manually to change dates after duplicating."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804587)

EC

Emily C.

Business Manager

> "I appreciate how organized everything becomes once it’s set up—scheduling, communication, time tracking, and task management are all in one place, which has noticeably streamlined our daily operations."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060912)

EB

Emilee B.

Operations Manager

> "I have to have certain jobs and departments set up in ADP a certain way to make payroll run smoothly, and Connecteam jobs & sub jobs don't correlate properly for me to smoothly export the data into ADP without having..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6786106)

JL

Jesse L.

Sales Manager

> "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321)

EK

Erin K.

Medical coordinator

> "Wish there was a better way to duplicate/copy a scheduled event (along with the same attached notes) to another date. When I get logged out of the site, it requires me to use a code from my phone; wish it provided an..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804806)

GS

Gayle S.

Director of Finance

> "I appreciate how seamlessly it handles core functions like time adjustments, pending requests, and employee onboarding, all while keeping everything organized in one place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

FL

FLOR L.

CEO

> "We are required to pay extra for every new person who uses the app. As our team grows, these added charges increase our overall costs and make the system less affordable."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7052942)

RK

Rebecca K.

ADON

> "It keeps communication, scheduling, and daily coordination organized and accessible in one place. While a few features can feel a bit clunky or take extra steps, the platform as a whole makes managing teams smoother..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071579)

GS

Gayle S.

Director of Finance

> "What I like least about Connecteam is that it doesn’t currently provide options for tracking or managing PTO within the platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

JS

Justin S.

Operations Manager

> "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

LS

Lauren S.

Operations Manager

> "One specific thing I don't like about the app is that users cannot edit their clock out time when they clock out outside of the geofence, meaning administrators have to manually change their time if it's inaccurate."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6771178)

RL

Robert L.

GM Head engineer

> "By centralizing the process and automating key steps, we were able to streamline workflows, reduce human error, and improve overall efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070713)

JS

Justin S.

Operations Manager

> "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

GL

Griffin L.

Senior Administrative Assistant

> "It provides instant updates whenever shifts change and is mobile-friendly, giving employees quick access to their schedules and requests."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060681)

AT

Alex T.

Bookkeeper

> "Recent change in billing to be priced by user is unfortunate, as we chose this one specifically for \*not\* having that pricing model - we're a seasonal business, and our employee count can vary widely, as well as having..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6805970)

GS

Gayle S.

Director of Finance

> "The ability to easily adjust time entries ensures accuracy and transparency, while pending requests are streamlined so nothing slips through the cracks."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

KM

Karen M.

Director

> "in scheduling you can't auto-schedule by job location, you can't set up regular work days for employees ie if someone is only available on Fridays and Saturdays you can't set up a rule that only shows them as available..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833468)

KT

Kimberly T.

Asst Director HR

> "I like the fact it is user friendly the team can easily access the app, very easy to work and keep track of team members times, I can easliy get to the time punches to get the times for payroll, I think its a great..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060680)

JE

Jamie E.

COO

> "It’s a way to upsell a customer that can over complicate the product for their needs, or keep important items out of reach for the customer that needs them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

HL

Hannah L.

Business Systems Specialist

> "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our own."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960)

HC

Holly C.

Owner

> "What I find challenging about Connecteam is the lack of a monthly calendar view for events—it’s only shown as a list, which makes it harder to get a big-picture view of what’s coming up."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804821)

AS

Amy S.

Vice President

> "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538)

AB

Adrian B.

Administrative Assistant

> "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213)

BW

Bree W.

Operations Manager

> "We have loved using Connecteam, the training videos, the support and how they listen to the needs of the customers and are constantly updating the features to make it better and easier."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

CD

Crystal D.

Customer Success Manager

> "There are too many plan upgrades needed when we want to add things like extra subtask spots, which makes it seem like the value for the money doesn't seem worth it all of the time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069223)

JS

Justin S.

Operations Manager

> "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

KR

Kimberley R.

Office Manager

> "I cant add more than 5 task at a time. When you have team members on different job sites it does not allow you to add more than 5 task per day."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6810958)

TT

Travis T.

CEO

> "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953)

SC

Stephen C.

Co-owner

> "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493)

SC

Sarah C.

Independent Contractor

> "Connecteam has made all these processes way easier than if I was doing it all manually -- so much so that when another contractor joined our team, I shared the info with her and she signed up, too."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7030104)

CB

Cameron B.

Office admin

> "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241)

TY

Tommy Y.

Head Chef Patron

> "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187)

SW

STACEY W.

Accounting Manager

> "It has some limitations on third party integrations, and the interface can feel overwhelming and cluttered until you get used to using it."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7055457)

JM

Josh M.

Post Harvest Manager

> "with our small staff, finding a functional online timeclock service that made sense for our budget was a must and Connectteam small business plan made that possible"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069428)

HT

Heather T.

Clinical manager

> "The only complaint I have is when I go and and create a schedule for the future If I make a mistake and delete it by accident or accidently delete someone else's things it will not let me undo it to fix theirs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6811014)

AM

Angela M.

Manager

> "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into the future and not..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331)

TV

Talia V.

Head of Content

> "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049)

JC

Jess C.

Data Entry Specialist

> "A highly useful all-in-one solution for managing non-desk employees, covering time trackin, communication, task management, scheduling and training in one app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6844799)

KB

Kyle B.

Senior Vice President

> "Attendance and adherence to schedule reporting is not robust enough to support our Service Desk environment and we have had to implement other tools to give us that visibility."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6832688)

JB

Jackson B.

Co-Founder, COO, CHRO

> "The ability to create custom forms and checklists has also helped streamline our operations. Plus, since it’s designed for mobile use, our team can access everything they need on the go."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6762989)

MC

Macy C.

Administrative Assistant

> "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057)

RY

Roody Y.

Edetor

> "What I liked most about connec team is it'sall-in-one plat form that makes managing team incrediblyu efficient ,the user interface is intuitive ,and specially appreciated the scheduling and task management features..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6782417)

AH

Amanda H.

Owner

> "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911)

RS

Raquel S.

Solar, Electrical and Air Conditioning

> "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710)

KC

Kenneth C.

Vice President

> "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827)

JS

Justin S.

Operations Manager

> "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JE

Jamie E.

COO

> "By making price tiers, you’re artificially creating demand that should already be included in a finished product. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

MG

Mike G.

Region Director of Venue Services

> "One of its standout strengths is the app’s interconnectedness—everything from scheduling to communication and task management lives in one place, creating a streamlined experience for managers and frontline employees."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6763494)

BF

Belal F.

Team lead

> "The thing I liked least about Connecteam is that it can be slow sometimes and not all notifications come on time, which makes communication a bit harder."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7036292)

JC

Jaden C.

CEO

> "Easy scheduling for our staff, quick shift updates, GPS locations make sites easy to find, color coding is helpful for multiple shifts, Can export and download shifts to excel."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6843555)

DS

Devin S.

Operations Manager

> "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772)

CL

Catherine L.

Director of Finance and HR

> "Connecteam provides us with a basic timekeeping system to that allowed us to eliminate papertime sheets for our 3rd party custodial staff allowing us to ensure staff is clocking into their building."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833365)

TA

Tony A.

GM

> "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114)

AG

Alicia G.

Travel Coordinator

> "We are able to have platform where we can load documents, have communication channels, trainings and so much more to help us grow as an agency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6817484)

MV

Marissa V.

Team Lead

> "Problems allowing me to clock in, Many glitches on the phone app, Not allowing me to tag someone in comments most of the time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6834219)

MC

Marcus C.

Managing Director

> "The pricing is reasonable, and the app offers a lot of useful features, such as scheduling shifts, assigning staff to their shifts, and using geofencing."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6766402)

LC

Lauren C.

Business administrator

> "At times the online portal can be very slow and unstable whilst this is a rear occasion it can impact our teams ability to operate efficiently."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7062672)

VR

Verified Reviewer

Site Manager

> "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060)

HM

Hala M.

Boutique lead

> "I also find it annoying that I have to switch between user view and the other view to have capabilities that I wish were on one page, not two."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7034245)

RD

Renee D.

Head of Product

> "Allows teams to track time on different jobs pretty easily and has a mobile responsive view that the team finds useful to enter their time with."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6815973)

JM

Jason M.

Maintenance

> "Sometimes the servers are slow to load for the staff submitting forms, this causes issues when trying to file multiple forms in a row."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804898)

Isaias S.

Accounting Assistant

> "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653)

KR

Katia R.

Human Resources Coordinator

> "People outside of organization can't access to our forms, I would like to be able to upload a PDF as our Manual for everyone to see but is not possible, I am not able to automatically have time set up for employees."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6766135)

[View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

KH

Kumar H.

Account executive

> "It’s helpful platform for improving employee engagement and recognition and it does what it promises"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

MF

Mitch F.

HR Business Partner

> "One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

Aeryn B.

Artificial Intelligence Engineer VR-AR

> "It allows our employees to choose from a variety of rewards, such as gift cards, days off, or store discounts."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052)

LC

Lucy C.

HRBP

> "The system can sometimes feel a bit clunky and not always user-friendly."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7110258)

LW

Laura W.

People Coordinator

> "The offers are always changing which means you can get some really good deals on different shops at different times, also..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687)

Aeryn B.

Artificial Intelligence Engineer VR-AR

> "The customization options offered are not very flexible and have significant limitations in adapting the platform to the..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052)

LW

Laura W.

People Coordinator

> "Overall Reward Gateway is great, truly does what it says on the tin, it is a gateway to all types of rewards, mental..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687)

RK

Reena K.

Software Engineer

> "It could be a bit pricy for the smaller businesses and also the user interface could seem a bit tricky to use initially."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614)

AJ

Archit J.

Clasher

> "The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076)

AK

Attila K.

Software Engineer

> "So basically they stole my money - my employer paid it to them, but they just kept it."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

AJ

Archit J.

Clasher

> "Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076)

AK

Attila K.

Software Engineer

> "The vouchers I wanted didn't work."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

KH

Kumar H.

Account executive

> "It’s a good tool for boosting engagement without too much effort"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

AK

Attila K.

Software Engineer

> "Uber voucher was just not working."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

Maria K.

Marketing student

> "Having rewards that are valued for my performance makes me feel motivated to continue being a good employee and highlight..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6508465)

ML

Madeline L.

Marketing Manager

> "the app which is how most of our employees access the site, as they are on the road not in an office, does not have the..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

SB

Stefan B.

Software Integration

> "Reloadable cards are great because you can quickly top-up"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6845935)

JM

John M.

Associate Director, People Systems & Operations

> "Terrible from an admin user POV if integrating with an HRIS- no rules engine means we have to manually script all the rules..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679)

JR

Julie R.

Associate

> "I like the fact that we get rewarded and recognized in an interesting manner."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7060039)

VR

Verified Reviewer

Clinical psychologist

> "I made a transaction via Reward Gateway, which I had to cancel."

[See full review](https://www.capterra.com/p/142701/SmartHub/#GetApp___4936016)

RK

Reena K.

Software Engineer

> "It helps in boosting the morale and increase employee motivation through recognition and rewards."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614)

ML

Madeline L.

Marketing Manager

> "response after implementation is delayed from customer support and our contact, don't feel our concerns are acted on for..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

KH

Kumar H.

Account executive

> "I like how easy platform is to use and how everything is in one olace."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

MT

Mallory T.

Vice President - Human Resources

> "People seem to like the platform, but as an administrator it's often more trouble than it's worth to use for things like EE..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850)

LS

Laura S.

Benefits Manager

> "Brilliant discounts available to employees plus add on services like R&R."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6837900)

NL

Nele L.

Proposal Coordinator

> "this is super unhelpful considering that the data is based on people who are no longer with our firm and haven't been since..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

MF

Mitch F.

HR Business Partner

> "Reward Gateway was an effective platform for improving employee engagement."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

ML

Madeline L.

Marketing Manager

> "this deters most of our users from utilizing this tool and requires more work for the admin team."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

VG

Valerie G.

ASST

> "You could navigate through team and your personal contributions pretty easily."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471)

LM

Lauren M.

Director of Organizational Culture

> "Blogs are a little bland with template, lack of engagement with users."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806)

NP

Nick P.

Reward Director

> "Reward gateway helps us bring all our reward and benefits information into one reward portal."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

NL

Nele L.

Proposal Coordinator

> "Most of the time, however, the customer service team makes it the user's fault without proposing actionable solutions."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

SC

Stuart C.

Orthotist

> "Functionality of the website is fantastic - allows for very easy access to company resources if set up to do so by..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4747149)

CP

Chelsey P.

Manager of People & Culture

> "It isn't very "fun" so it's harder to encourage employees and managers to utilize reward gateway."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770)

NP

Nick P.

Reward Director

> "They can also save from a huge selection of discounted sites, and earn cashback, which is very popular. "

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

RC

Rachael C.

HR Programs Lead

> "We currently do not have an account exc. and the one before lacked customer service skills."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

FS

Faith S.

Customer Service Specialists.

> "It has exemplary features which boosts communication and goals among my employees."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699)

RC

Rachael C.

HR Programs Lead

> "Support is a challenge and it takes a lot of time to get a correct answer from them."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

VR

Verified Reviewer

Customer Service

> "Simple to direct individuals to utilize it, data is not difficult to situate also. And should not forget their great..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4918865)

RC

Rachael C.

HR Programs Lead

> "the upload feature is very poor."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

MF

Mitch F.

HR Business Partner

> "I appreciated how easy it made recognising and rewarding colleagues."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

Guy H.

COO

> "App's and cards are fine, customer service is poor"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484)

VG

Valerie G.

ASST

> "Easy to view your progress."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471)

AA

Alma A.

Assoc. Compensation & Benefits Specialist

> "I don't like the date format."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287873)

TF

Teresa F.

Vice President

> "Our managers enjoy being able to offer monetary rewards in real time and recognizing their employees so that the whole..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255559)

CB

Chuck B.

Director of Business Operations

> "There was a lack of support in making the product thrive."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4289275)

NL

Nele L.

Proposal Coordinator

> "The smarthub building features are great, but we would like to see more design options (changing the color of things such..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

Guy H.

COO

> "Lack of communication around support."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484)

NL

Nele L.

Proposal Coordinator

> "We also utilize the platform as an internal website of sorts to share company communications, celebrate culture, etc."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

JM

John M.

Associate Director, People Systems & Operations

> "End of approving twice for the same person)."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679)

CP

Chelsey P.

Manager of People & Culture

> "The blog features and ability to create custom pages, smart hubs, etc."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770)

BS

Bismillah S.

Event Officer

> "Not being able to specify the exact amount you want to buy on the gift card/e-voucher, it has to be in set denominations,..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2575224)

Catrin L.

Head of Global Engagement and Internal Communications

> "We’ve seen so much sharing in the chat, lots of top steppers, we’ve had a book challenge, a fitness bootcamp, fundraisers..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3466826)

AP

Amy P.

Executive Assistant

> "More photos needed in the options for profile pictures. When looking at the vouchers page, i found it difficult to..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2656447)

DD

Dan D.

Director People and Culture

> "I have since fully taken on the challenge of growing the usage of the tool as a recognition platform and "blog" space for..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4260645)

LK

Laine K.

engineer

> "When trying to access and activate discounts/perks from my company, I find myself having to read the "fine print" section..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2668543)

SC

Stuart C.

Orthotist

> "Wide variety of offers, many of which are great value and very easy to apply. Though I have yet to use it personally, many..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4747149)

ST

Sean T.

FSP

> "I HATE this system as it is not set up to actually reward hard work or exceptional performance but allows anyone to give..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313199)

NP

Nick P.

Reward Director

> "Pricing feels fair for the value and quality of the service."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

JK

Jean K.

Comptroller

> "I also don't like that too many employees can use the "stock" wording and not have to come up with a specific instance that..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313563)

FS

Faith S.

Customer Service Specialists.

> "This software really boosted my employees skills and vision."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699)

LR

Lacey R.

Administrative Assistant

> "It can take a really long time to open up from the email link to the web browser"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313327)

MT

Mallory T.

Vice President - Human Resources

> "The social recognition wall has been a great way to increase peer-to-peer recognition and employee engagement. "

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850)

AM

Amy M.

Digital Media Coordinator

> "Sometimes I forget to recognize people by the end of the month and points expire."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2318424)

VR

Verified Reviewer

Account Executive

> "it has a lot of options and the mass search features seem adequate"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4436561)

PD

Paul D.

Consultant

> "You can't change a public review to a private review, and I have accidentally given what should've been private..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313406)

DM

Devin M.

HR Generalist

> "I love that it is an all-in-one place for employee engagement and communication."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255643)

DT

Dan T.

Marketing Manager

> "I don't think it is a sustainable program to maintain with cost cuts because of COVID."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2322940)

LM

Lauren M.

Director of Organizational Culture

> "I really enjoyed it for the engagement aspect, however our users didn't really grasp the importance of its usage."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806)

AG

Austin G.

Supervisor

> "Very few people are actually on the computer throughout the day so its hard for fond points to get around."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2314091)

RB

Ryan B.

VP, HR

> "The fact that it interfaces so well with ADP is a huge plus and I do like the employee home page..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255569)

MH

Matt H.

Systems Analyst

> "Sometimes the email communications seem generic and spammy."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313144)

SG

Stacey G.

HR Generalist

> "We also love that Reward Gateway keeps track of the employees' anniversaries!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287782)

SB

Stephanie B.

Regional director

> "Too many area exclusions particularly for Hawaii."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2243801)

NP

Nick P.

Reward Director

> "As a business they are very easy to work with."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

LF

Luis F.

Scientist

> "Also, it is difficult to understand the conversion between points and money"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313735)

DM

Devin M.

HR Generalist

> "From the demo/sales pitch to implementation to going live has been amazing and the level of support received was amazing!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255643)

MC

Mark C.

Director

> "The integration with slack is not very intuitive."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313254)

SG

Stacey G.

HR Generalist

> "The employees love getting recognized for their achievements, so the cards and gifts are always well received by the staff!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287782)

NB

Noelle B.

Programme Manager

> "Responding to emails from the software - you are unable"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2689644)

[View Reviews](https://www.capterra.com/p/142701/SmartHub/reviews/)

## User interface

4.64 (5,044)

4.52 (346)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

AI Copilot

150

Important

AI/Machine Learning

120

Important

Connecteam

Top features

30/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/153140/Connecteam/#features)

Reward Gateway

27/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/142701/SmartHub/#features)

### Recognition

No recognitions have been awarded to Connecteam

No recognitions have been awarded to Reward Gateway

### Deployment & support

Connecteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Reward Gateway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Connecteam

-   By Connecteam
-   Located in United States
-   Founded in 2015

Reward Gateway

-   By Edenred
-   Located in United Kingdom
-   Founded in 2006

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Price

Contact vendor for pricing

4.4

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/125670-142701/Workhuman-vs-SmartHub)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

[Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[4.82 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

$29/month

Price

$4.49/month

4.5

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/134003-153140/Buddy-Punch-vs-Connecteam)

[Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

vs

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,426)](https://www.capterra.com/p/186209/Guusto/reviews/)

Contact vendor for pricing

Price

$4.8/month

4.4

Features

4.9

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/142701-186209/SmartHub-vs-Guusto)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[4.70 (6,994)](https://www.capterra.com/p/151722/TSheets/reviews/)

$29/month

Price

$20/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/151722-153140/TSheets-vs-Connecteam)

[Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

vs

[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.8

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/140428-142701/Awardco-Employee-Performance-vs-SmartHub)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$29/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-153140/Paycor-Perform-vs-Connecteam)

[Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

vs

[Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (700)](https://www.capterra.com/p/170710/Bucketlist/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.8

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/142701-170710/SmartHub-vs-Bucketlist)