# Compare Reward Gateway vs Guusto 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Guusto and Reward Gateway based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142701-186209/SmartHub-vs-Guusto --- # Guusto vs Reward Gateway Features and Cost Comparison Last updated April 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GuustoReward Gateway2/4 selected [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,492)](https://www.capterra.com/p/186209/Guusto/reviews/) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/) [## Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,492)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $4.80/month Value-for-Money 4.9 Functionality 4.9 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [3,492 reviews](#user-reviews) Positive 3,482 Neutral 8 Negative 2 [## Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [350 reviews](#user-reviews) Positive 324 Neutral 18 Negative 8 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 31,783 reviews from employee recognition software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 88%Fit High performer Feature ratings Employee Reward Programs 4.9 Peer-to-Peer Recognition 4.8 Single Sign On 4.8 Mobile Access 4.8 Manager-to-Employee Recognition 4.9 73%Fit Not enough reviews Feature ratings Employee Reward Programs 4.2 Peer-to-Peer Recognition 4.3 Single Sign On 4.0 Mobile Access 2.4 Manager-to-Employee Recognition 4.2 User satisfaction User satisfaction 4.9 User reviews[3,492](https://www.capterra.com/p/186209/Guusto/reviews/) Ease of use 4.9 Functionality 4.9 Value for money 4.9 Customer support 4.9 User satisfaction 4.5 User reviews[350](https://www.capterra.com/p/142701/SmartHub/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $4.80Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Guusto is used by HR leaders, operations managers, healthcare organizations, retail companies, hospitality businesses, manufacturing firms, and financial services. Best for Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys, and discounts together in one unified solution for companies across industries. ## User reviews Pros & cons AJ Ariadne J. Hearing Aid Specialist Apprentice > "My employer uses it for employee recognition, and we use it monthly so that helps a lot because I am a huge shopper. When I do have a problem claiming my Guusto, I can..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7060910) GC Gilian C. Manager > "I found it hard to get detailed receipts with fees broken out to send in on my expense reports. should have a a quicker button to print." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066782) AA Amekia A. Hearing Care Coordinator > "I have had a ball winning gift cards and making selections and spending my time making selections of how to celebrate my wins with the gift card choies." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118198) RC Rosie C. Senior Trader > "It's difficult to keep track of balances, especially for gift cards that end up being split between multiple vendors." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7076811) Janice H. Insurance Advisor > "It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7070111) HZ HARRY Z. Senior statistical programmer > "dissatisfaction with the limited variety in the rewards catalog, particularly outside of North America, where merchant options can be sparse or unavailable" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7080974) DW DUSHAWN W. peer counselor > "it allows you to stay connected and keep your ear to the pulse of the company I'm happy to be able to boost morale in the workplace as much as possible and recognize my..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6870048) Caitlin N. Administrative Coordinator > "I dislike that if i use the money towards something but it does not reach the full amount, i cannot add it to another amount that i have to make it higher." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7132395) ZB Zoe B. Move Ambassador > "The platform stands out most in environments where teams are distributed or where managers want a quick way to acknowledge effort without going through complicated reward..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7145997) LL Lorena L. Senour EA > "The interfaces to send and to redeem the GUUSTO cards can be a bit cumbersome." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7055361) PG Pooja G. Insurance advisor > "People can choose rewards that suit them, which makes the gesture feel more meaningful. While there are a few areas that could be more advanced—like customization or deeper..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143579) Ronnie P. Account Executive > "In this case, I can only use the debit Mastercard online which limits my spending ability" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7103778) MT MICHAEL T. Member Service Officer > "I received my first card and what a seamless way to get a gift card to your favorite store, instead of your manager giving you one from a random place." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118874) RB Roxy B. QMHP > "The economy is terrible and it would be nice if rewards could be redeemed for visa gift cards to be used on groceries or gas." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7059434) Trinidad F. Remote Assistant Dispatcher > "I love the entire concept and the customization of gifts and variety of gift card choices when using Guusto." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7123301) VR Verified Reviewer Loader operator > "Not usable at some stores couldnt use the card at some online placed either which was a downer nut livable" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118909) Shallu V. supply ECA > "Payroll, payslips, and employee information are all in one place, which makes HR work much faster and more organized." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7135202) Megan P. Senior Software Sales Coordinator > "they used to have lululemon as a choice for gift card redemption and that is no longer a choice. " [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7064105) HA Himani A. Financial services representative > "I have been working with my company and guusto for more than 2 years and it’s a wonderful experience, digital gift cards can we used anywhere anytime and lots of options to..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7123153) EC Emerald C. HCC > "I wish there were options for physical cards but I also understand that would be a slower process and less cost effective." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117990) Jonathon B. Writer > "There is a wide variety of vendors to choose from and you can also choose to redeem a few dollars between several vendors, if you have enough." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066729) JS Julie S. Sales Executive > "Gift choices can be overwhelming, and some options aren’t available everywhere, slowing things down." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7058716) AM Anett M. Hearing Health Coordinator > "The new update is a great kick, I suffer of dry eyes and using the screen features help me at ease navigate what vendors I want to use my claim gifts on." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7032720) MR Mariah R. Program and Resources Coordinator > "The webpage states incorrect information about how many unopened gifts I have." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116537) PS Phoebe S. Sales Connoisseur > "They have helped me foster and strengthen my relationships with my colleagues, raised my motivation levels, and provided me with an incentive to be a better team player." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7121793) VR Verified Reviewer Physiotherapist > "The only thing i don't like about it is that it doesn't let you choose a pre-paid visa/mastercard." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7128076) PG Pooja G. Insurance advisor > "In general, it feels like a practical, people-focused solution that does exactly what it’s meant to do: make recognition more frequent, accessible, and impactful." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143579) NM Nasim M. Audiometric Technician > "the only issue that I had was , I printed my gift cards , at the store when there was a little amount of money left in it , the salesperson told me there is none , and I..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6561350) JW Jennifer W. Environmental Services > "I use this site to claim gift cards from my employer when they reward me for doing great things." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143736) KT Khushbu T. HR Manager > "Funding the account with a credit card has fees and we need to get finance and the Guusto team involved for other methods which can hinder for instant gifts giving." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6603384) JL Jayden L. VP of Accounting > "Guusto is an amazing platform to help recognize employee achievements and amazing people within our company!" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7122640) VR Verified Reviewer HR and Communications Coordinator > "There are not many things I dislike about Guusto, however I do wish that users could customize the design of the gift card on the free tier." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7010480) Jonathon B. Writer > "My experience has been good and I have appreciated how streamlined the service is, in keeping my gift card dollars secured until I decide where and how to spend them." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066729) CM Cal M. Associate Data Manager > "My only cons are very minor usability issues, such as the process of combining gift cards and having to manually mark as used." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6573323) AS Amy S. Marketing Manager > "It provides a convenient and efficient way to send gift cards, helping us enhance our relationships with guests and celebrate our team members in a meaningful way. Despite..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6587876) AL Alejandra L. Analyst > "Sometimes it's hard to tell if the options are applicable to where I live." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7131003) TW Ty W. Personal Insurance Service Advisor Broker > "As an employee gaining recognition from the program, these gift cards are perfect and I love earning them. As a broker advertising these cards as incentive, they are a..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6640294) Raymond B. Process Engineer > "The mobile app can also have some technical difficulties to sign on." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7110880) Margaret M. Chief People and Experience Officer > "Guusto allows us to easily send digital gift cards to employees for various milestones, ensuring that everyone receives the same level of recognition, no matter where they..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6451142) VR Verified Reviewer Commercial Lines Manager > "Sometimes with small remaining balance just rendered not usable given." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7081606) AS Avleen S. Financial Analyst > "It offers meaningful, customizable rewards, fostering a culture of appreciation and boosting team morale while making recognition simple, impactful, and tailored to your..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6590280) MM Marco M. Developer > "The only downside is that some smaller vendors are missing from the gift card selection, and the reporting tools could be more detailed." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6559563) CD Ciro D. Team Manager > "I'm happy user of Guusto ,as Team Manager it provide a flexible and effective way for recognizing ,rewarding and motivating the team significantly boosting their morale..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6807854) BJ Bianca J. Admin Aide > "The customization options may not be as extensive as some companies would like, which can hinder the important personal touch in employee recognition efforts." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6526522) VR Verified Reviewer National Talent Acquisition Specialist > "Guusto’s recognition features encourage timely and meaningful appreciation, helping organizations foster a positive workplace culture." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7087417) ES Elizabeth S. Quality Assurance Coordinator II > "I did not expect to have to pay taxes on the gift cards at the end of the year which was a bit of a let down for receiving a reward for going above and beyond." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6860407) LZ Leo Z. Product Manager > "Guusto offers a seamless gifting experience with instant, customizable gift cards that recipients can redeem at various retailers." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6647348) KL Kristen L. Student > "I don’t like that i’m unable to allocate cents into my transfer." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7144421) JM Julianna M. HR Manager > "Guusto allows us to reward and recognize our employee's with a gift that they truly appreciate being able to claim their gift at a place of business they truly are..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6652181) ET ERICK T. Scientific Director > "I once tried to redeem $65 in amazon gift card and it never went through to my amazon account. When I followed the instructions, Amazon system said the code had already..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6579413) RF Rebecca F. Senior Analyst > "Guusto is a great way for employers to reward their employees whether it be for a job well done, a personal celebration such as welcoming a new family member or buying a..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6611848) JQ Jaime Q. Utility Lead > "I almost misplaced my paper with the qr code." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7136266) MC Maria C. VP Administration > "I appreciate that Guusto allows me to manage transactions for two separate companies, each with its own funding and reward options, all under a single login." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6587474) NS Nika S. Guest service > "Not enough brands to browse around and buy anything." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7083854) VR Verified Reviewer Quality Assurance Associate Manager > "Sending is also great, especially because we can bulk-create send options, which makes the process much more convenient." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7091985) SA Sirisha A. Salesforce Admin > "One downside of Guusto is that the selection of available gift cards might feel limited for users outside of major regions." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441247) RP Raxit P. Programmer Analyst > "Most loved part of the software is that your gift cards never expire and they are digital so no worries about losing them. And great number of retail stores and restaurants..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6547931) OL Oli L. Manager > "The thin that I like the least with Guusto is that Recipient still need to create account to claim gift" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6849620) SA Sirisha A. Salesforce Admin > "The ability to redeem rewards at various stores and restaurants adds a lot of flexibility, making it an excellent choice for companies looking to boost employee morale and..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441247) CL Christine L. Content Specialist > "I don't like how if you wanted to get real money in the form of a prepaid visa gift card, they deduct some money (I think it was $5 or so)." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6453459) BO Brenda O. Housekeeper > "Easy use, store gift card variety options, value for money, safety and security, offers, employee recognition." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116434) JB Joe B. Manager > "Have had to contact them a couple of times because the virtual Mastercard gift card I purchased didn’t provide an email to claim the card. " [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6588057) BR Bushra R. Assistant > "I also like that recipients can choose their own gift cards, which makes the reward more personal and useful." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117505) CA Carlos A. Electrician > "I guess one thing that I didn’t like it’s that you can’t cash out that your only able to do gift cards" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7025913) WL Wynter L. BCP and OHS Advisor > "It's a strong tool for building engagement, offers many vendors and unique ways to split the redemption value, and has made employee recognition incredibly simple." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441418) PP Paloma P. Attorney > "Not sure if it is a bug issue or I don't keep track of when I send the treat." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6864363) GJ Geraldine J. Site Manger > "Like most for its user-friendly platform, which makes sending and receiving digital gift cards and employee recognition simple." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7005632) Nada A. Regional Sales and Marketing Specialist. > "I don't like the fact that if someone CC's you on a Guusto gift, it makes it look like it is coming to you, and you can redeem it." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6427215) Kevin G. Human Resources Coordinator > "I also love how customizable everything is—there are lots of options for adding a personal message, picking from a wide range of retailers, and even scheduling when the..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6569332) EH Eric H. Manager > "The only thing I do not care for is when I log in and check the remember this device in the future box, it never does." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6692867) BM Brad M. Director of Growth > "The flexibility of gift cards lets you show appreciation in a way that feels personal, giving employees the freedom to choose something they actually want. Plus, the..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6453233) VR Verified Reviewer PSS > "Regardless if you choose the "Do not challenge me on this device again", it still challenges you. Either fix this or remove it, but choose one." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7039040) RB Rachelle B. Curriculum Manager > "Guusto is used by my employer as a way to connect with remote employees when there is an in office celebration or recognition. When a reward is sent, it is easy to collect..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6586432) VR Verified Reviewer Physiotherapist > "Only thing is I have to choose a merchant and i can only spend there." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7128076) MC Miracle C. Sales Associate > "Guusto proves to be a very secure & friendly app, and making finding stores & redeeming things very easy, even for new users." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7120294) AP Adarsh P. Senior Campaign Specialist > "Its not like we login on daily basis to keep track of giftcard redemptions." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6598244) GK Gurpreet K. Executive Assistant > "Also it saves me time as I don't have to bother gifting preferences since the Employees have so many merchants to choose from." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7058550) NB Nyasha B. Account Receivable > "I found that the selection of merchants was limited in some areas, which made it hard to redeem rewards locally." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6801568) PG Pooja G. Insurance advisor > "Sending rewards is quick, and the process is smooth enough that it actually gets used consistently—which is a big win for any recognition tool." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143579) JS Julius S. Supervisor > "Occasionally it there have been issues with not recieving the rewards in e-mail which requires a reissue." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441710) [View Reviews](https://www.capterra.com/p/186209/Guusto/reviews/) Chanda Q. IVT > "It is a helpful platform for employee recognition, perks, and engagement, and it gives people an easy way to access benefits..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7124289) AM Antoine M. Marketing advisor > "Sometimes adoption depends on communication inside company. If employees are not informed well, they may not use all benefits." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7143103) Chanda Q. IVT > "I like that it gives employees a central place for rewards, discounts, and recognition, which can help people feel appreciated." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7124289) Chanda Q. IVT > "Depending on what is available, the platform can sometimes feel a little limited or repetitive." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7124289) KH Kumar H. Account executive > "It’s helpful platform for improving employee engagement and recognition and it does what it promises" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941) MF Mitch F. HR Business Partner > "One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific rewards..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636) Aeryn B. Artificial Intelligence Engineer VR-AR > "It allows our employees to choose from a variety of rewards, such as gift cards, days off, or store discounts." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052) LC Lucy C. HRBP > "The system can sometimes feel a bit clunky and not always user-friendly." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7110258) LW Laura W. People Coordinator > "The offers are always changing which means you can get some really good deals on different shops at different times, also like..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687) Aeryn B. Artificial Intelligence Engineer VR-AR > "The customization options offered are not very flexible and have significant limitations in adapting the platform to the needs..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052) LW Laura W. People Coordinator > "Overall Reward Gateway is great, truly does what it says on the tin, it is a gateway to all types of rewards, mental health,..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687) RK Reena K. Software Engineer > "It could be a bit pricy for the smaller businesses and also the user interface could seem a bit tricky to use initially." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614) AJ Archit J. Clasher > "The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly welcomed..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076) AK Attila K. Software Engineer > "So basically they stole my money - my employer paid it to them, but they just kept it." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605) AJ Archit J. Clasher > "Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076) AK Attila K. Software Engineer > "The vouchers I wanted didn't work." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605) PW Porcia W. HR Assistant > "The platform also has a wide range of rewards and lots of opportunities for savings." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7131276) AK Attila K. Software Engineer > "Uber voucher was just not working." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605) PW Porcia W. HR Assistant > "My favourite aspect is the colleague recognition tool." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7131276) ML Madeline L. Marketing Manager > "the app which is how most of our employees access the site, as they are on the road not in an office, does not have the same..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022) KH Kumar H. Account executive > "It’s a good tool for boosting engagement without too much effort" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941) JM John M. Associate Director, People Systems & Operations > "Terrible from an admin user POV if integrating with an HRIS- no rules engine means we have to manually script all the rules..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679) Maria K. Marketing student > "Having rewards that are valued for my performance makes me feel motivated to continue being a good employee and highlight my..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6508465) VR Verified Reviewer Clinical psychologist > "I made a transaction via Reward Gateway, which I had to cancel." [See full review](https://www.capterra.com/p/142701/SmartHub/#GetApp___4936016) SB Stefan B. Software Integration > "Reloadable cards are great because you can quickly top-up" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6845935) ML Madeline L. Marketing Manager > "response after implementation is delayed from customer support and our contact, don't feel our concerns are acted on for..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022) JR Julie R. Associate > "I like the fact that we get rewarded and recognized in an interesting manner." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7060039) MT Mallory T. Vice President - Human Resources > "People seem to like the platform, but as an administrator it's often more trouble than it's worth to use for things like EE..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850) RK Reena K. Software Engineer > "It helps in boosting the morale and increase employee motivation through recognition and rewards." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614) NL Nele L. Proposal Coordinator > "this is super unhelpful considering that the data is based on people who are no longer with our firm and haven't been since..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) KH Kumar H. Account executive > "I like how easy platform is to use and how everything is in one olace." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941) ML Madeline L. Marketing Manager > "this deters most of our users from utilizing this tool and requires more work for the admin team." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022) LS Laura S. Benefits Manager > "Brilliant discounts available to employees plus add on services like R&R." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6837900) LM Lauren M. Director of Organizational Culture > "Blogs are a little bland with template, lack of engagement with users." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806) Portia A. Nurse > "I like how easy it is to use and how quickly you can access your rewards." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7143637) NL Nele L. Proposal Coordinator > "Most of the time, however, the customer service team makes it the user's fault without proposing actionable solutions." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) MF Mitch F. HR Business Partner > "Reward Gateway was an effective platform for improving employee engagement." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636) CP Chelsey P. Manager of People & Culture > "It isn't very "fun" so it's harder to encourage employees and managers to utilize reward gateway." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770) VG Valerie G. ASST > "You could navigate through team and your personal contributions pretty easily." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471) RC Rachael C. HR Programs Lead > "We currently do not have an account exc. and the one before lacked customer service skills." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814) NP Nick P. Reward Director > "Reward gateway helps us bring all our reward and benefits information into one reward portal." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897) RC Rachael C. HR Programs Lead > "Support is a challenge and it takes a lot of time to get a correct answer from them." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814) NP Nick P. Reward Director > "They can also save from a huge selection of discounted sites, and earn cashback, which is very popular. " [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897) RC Rachael C. HR Programs Lead > "the upload feature is very poor." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814) FS Faith S. Customer Service Specialists. > "It has exemplary features which boosts communication and goals among my employees." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699) Guy H. COO > "App's and cards are fine, customer service is poor" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484) VR Verified Reviewer Customer Service > "Simple to direct individuals to utilize it, data is not difficult to situate also. And should not forget their great customer..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4918865) AA Alma A. Assoc. Compensation & Benefits Specialist > "I don't like the date format." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287873) MF Mitch F. HR Business Partner > "I appreciated how easy it made recognising and rewarding colleagues." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636) CB Chuck B. Director of Business Operations > "There was a lack of support in making the product thrive." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4289275) VG Valerie G. ASST > "Easy to view your progress." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471) Guy H. COO > "Lack of communication around support." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484) TF Teresa F. Vice President > "Our managers enjoy being able to offer monetary rewards in real time and recognizing their employees so that the whole company..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255559) JM John M. Associate Director, People Systems & Operations > "End of approving twice for the same person)." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679) NL Nele L. Proposal Coordinator > "The smarthub building features are great, but we would like to see more design options (changing the color of things such as..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) BS Bismillah S. Event Officer > "Not being able to specify the exact amount you want to buy on the gift card/e-voucher, it has to be in set denominations, then..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2575224) NL Nele L. Proposal Coordinator > "We also utilize the platform as an internal website of sorts to share company communications, celebrate culture, etc." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) AP Amy P. Executive Assistant > "More photos needed in the options for profile pictures. When looking at the vouchers page, i found it difficult to..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2656447) CP Chelsey P. Manager of People & Culture > "The blog features and ability to create custom pages, smart hubs, etc." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770) LK Laine K. engineer > "When trying to access and activate discounts/perks from my company, I find myself having to read the "fine print" section at..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2668543) DD Dan D. Director People and Culture > "I have since fully taken on the challenge of growing the usage of the tool as a recognition platform and "blog" space for the..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4260645) ST Sean T. FSP > "I HATE this system as it is not set up to actually reward hard work or exceptional performance but allows anyone to give..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313199) NP Nick P. Reward Director > "Pricing feels fair for the value and quality of the service." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897) JK Jean K. Comptroller > "I also don't like that too many employees can use the "stock" wording and not have to come up with a specific instance that..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313563) SC Stuart C. Orthotist > "Functionality of the website is fantastic - allows for very easy access to company resources if set up to do so by..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4747149) LR Lacey R. Administrative Assistant > "It can take a really long time to open up from the email link to the web browser" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313327) FS Faith S. Customer Service Specialists. > "This software really boosted my employees skills and vision." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699) AM Amy M. Digital Media Coordinator > "Sometimes I forget to recognize people by the end of the month and points expire." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2318424) MT Mallory T. Vice President - Human Resources > "The social recognition wall has been a great way to increase peer-to-peer recognition and employee engagement. " [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850) PD Paul D. Consultant > "You can't change a public review to a private review, and I have accidentally given what should've been private encouragement..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313406) VR Verified Reviewer Account Executive > "it has a lot of options and the mass search features seem adequate" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4436561) DT Dan T. Marketing Manager > "I don't think it is a sustainable program to maintain with cost cuts because of COVID." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2322940) DM Devin M. HR Generalist > "I love that it is an all-in-one place for employee engagement and communication." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255643) AG Austin G. Supervisor > "Very few people are actually on the computer throughout the day so its hard for fond points to get around." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2314091) LM Lauren M. Director of Organizational Culture > "I really enjoyed it for the engagement aspect, however our users didn't really grasp the importance of its usage." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806) MH Matt H. Systems Analyst > "Sometimes the email communications seem generic and spammy." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313144) RB Ryan B. VP, HR > "The fact that it interfaces so well with ADP is a huge plus and I do like the employee home page..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255569) SB Stephanie B. Regional director > "Too many area exclusions particularly for Hawaii." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2243801) SG Stacey G. HR Generalist > "We also love that Reward Gateway keeps track of the employees' anniversaries!" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287782) LF Luis F. Scientist > "Also, it is difficult to understand the conversion between points and money" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313735) [View Reviews](https://www.capterra.com/p/142701/SmartHub/reviews/) ## User interface 4.94 (3,492) 4.52 (350) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important AI Copilot 150 Important AI/Machine Learning 120 Important Guusto Top features 29/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Process/Workflow Automation - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/186209/Guusto/#features) Reward Gateway 27/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Process/Workflow Automation - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/142701/SmartHub/#features) ### Recognition Guusto is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Employee RecognitionSoftware (2026)  Best Value Employee RecognitionSoftware (2025)  Best Value Employee RecognitionSoftware (2024)  Best Value Employee RecognitionSoftware (2023)  Best Value Employee RecognitionSoftware (2022)  Reward Gateway is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Guusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Reward Gateway Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Guusto - By Guusto - Located in Canada - Founded in 2013 Reward Gateway - By Edenred - Located in United Kingdom - Founded in 2006 ## Popular Comparisons [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,492)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,909)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129232-186209/Employee-Success-Platform-vs-Guusto) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,909)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129232-142701/Employee-Success-Platform-vs-SmartHub) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,492)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/167264-186209/Vantage-Circle-vs-Guusto) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142701-167264/SmartHub-vs-Vantage-Circle) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,492)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/125670-186209/Workhuman-vs-Guusto) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/125670-142701/Workhuman-vs-SmartHub) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,492)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,847)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/140428-186209/Awardco-Employee-Performance-vs-Guusto) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,847)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/140428-142701/Awardco-Employee-Performance-vs-SmartHub) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,492)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.92 (737)](https://www.capterra.com/p/170710/Bucketlist/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170710-186209/Bucketlist-vs-Guusto) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142701-153140/SmartHub-vs-Connecteam) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,492)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) $4.8/month Price $29/month 4.9 Features 4.5 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-186209/Connecteam-vs-Guusto) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (350)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.92 (737)](https://www.capterra.com/p/170710/Bucketlist/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/142701-170710/SmartHub-vs-Bucketlist)