# Compare Reward Gateway vs Guusto 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Guusto and Reward Gateway based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142701-186209/SmartHub-vs-Guusto

---

# Guusto vs Reward Gateway Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GuustoReward Gateway2/4 selected

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,426)](https://www.capterra.com/p/186209/Guusto/reviews/)

[Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

[## Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,426)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

$4.80/month

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [3,426 reviews](#user-reviews)

Positive

3,416

Neutral

8

Negative

2

[## Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [346 reviews](#user-reviews)

Positive

320

Neutral

18

Negative

8

## Summary

* * *

Key features rated by users

Features selected based on 31,449 reviews from employee recognition software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Employee Reward Programs

4.9

Peer-to-Peer Recognition

4.8

Single Sign On

4.8

Mobile Access

4.8

Manager-to-Employee Recognition

4.9

73%Fit

Not enough reviews

Feature ratings

Employee Reward Programs

4.1

Peer-to-Peer Recognition

4.3

Single Sign On

4.0

Mobile Access

2.4

Manager-to-Employee Recognition

4.2

User satisfaction

User satisfaction

4.9

User reviews[3,426](https://www.capterra.com/p/186209/Guusto/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

4.9

User satisfaction

4.5

User reviews[346](https://www.capterra.com/p/142701/SmartHub/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$4.80Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Guusto is used by HR leaders, operations managers, healthcare organizations, retail companies, hospitality businesses, manufacturing firms, and financial services.

Best for

Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys, and discounts together in one unified solution for companies across industries.

## User reviews

Pros & cons

AJ

Ariadne J.

Hearing Aid Specialist Apprentice

> "My employer uses it for employee recognition, and we use it monthly so that helps a lot because I am a huge shopper. When I do have a problem claiming my Guusto, I can..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7060910)

GC

Gilian C.

Manager

> "I found it hard to get detailed receipts with fees broken out to send in on my expense reports. should have a a quicker button to print."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066782)

AA

Amekia A.

Hearing Care Coordinator

> "I have had a ball winning gift cards and making selections and spending my time making selections of how to celebrate my wins with the gift card choies."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118198)

RC

Rosie C.

Senior Trader

> "It's difficult to keep track of balances, especially for gift cards that end up being split between multiple vendors."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7076811)

AM

Anett M.

Hearing Health Coordinator

> "The new update is a great kick, I suffer of dry eyes and using the screen features help me at ease navigate what vendors I want to use my claim gifts on."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7032720)

HZ

HARRY Z.

Senior statistical programmer

> "dissatisfaction with the limited variety in the rewards catalog, particularly outside of North America, where merchant options can be sparse or unavailable"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7080974)

Janice H.

Insurance Advisor

> "It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7070111)

LL

Lorena L.

Senour EA

> "The interfaces to send and to redeem the GUUSTO cards can be a bit cumbersome."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7055361)

DW

DUSHAWN W.

peer counselor

> "it allows you to stay connected and keep your ear to the pulse of the company I'm happy to be able to boost morale in the workplace as much as possible and recognize..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6870048)

Ronnie P.

Account Executive

> "In this case, I can only use the debit Mastercard online which limits my spending ability"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7103778)

MT

MICHAEL T.

Member Service Officer

> "I received my first card and what a seamless way to get a gift card to your favorite store, instead of your manager giving you one from a random place."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118874)

RB

Roxy B.

QMHP

> "The economy is terrible and it would be nice if rewards could be redeemed for visa gift cards to be used on groceries or gas."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7059434)

MD

Matt D.

Director of Install Services

> "Guusto is an efficient and user-friendly platform that enables me to recognize and appreciate my team members."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7028345)

VR

Verified Reviewer

Loader operator

> "Not usable at some stores couldnt use the card at some online placed either which was a downer nut livable"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118909)

Alex Y.

Assistant Project Manager

> "Guusto allows me to recognize my team members and ensure that they know that they are valued and appreciated."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7038586)

Megan P.

Senior Software Sales Coordinator

> "they used to have lululemon as a choice for gift card redemption and that is no longer a choice. "

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7064105)

Colleen C.

Director of US Support Operations

> "I love the fact that you can provide a gift to an employee, and they can select something that THEY want, instead of gifting either what you have on hand, or what you..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7018946)

EC

Emerald C.

HCC

> "I wish there were options for physical cards but I also understand that would be a slower process and less cost effective."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117990)

Jonathon B.

Writer

> "There is a wide variety of vendors to choose from and you can also choose to redeem a few dollars between several vendors, if you have enough."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066729)

JS

Julie S.

Sales Executive

> "Gift choices can be overwhelming, and some options aren’t available everywhere, slowing things down."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7058716)

Colleen C.

Director of US Support Operations

> "I love the interface, it allows me to customize the messages for the team members. "

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7018946)

MR

Mariah R.

Program and Resources Coordinator

> "The webpage states incorrect information about how many unopened gifts I have."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116537)

Jonathon B.

Writer

> "My experience has been good and I have appreciated how streamlined the service is, in keeping my gift card dollars secured until I decide where and how to spend them."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066729)

NM

Nasim M.

Audiometric Technician

> "the only issue that I had was , I printed my gift cards , at the store when there was a little amount of money left in it , the salesperson told me there is none , and..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6561350)

LG

LOVERA G.

medical assistant

> "I like it when we get emails about Guusto to see who's be been recognized and we can congratulate people on anniversary dates"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7040409)

KT

Khushbu T.

HR Manager

> "Funding the account with a credit card has fees and we need to get finance and the Guusto team involved for other methods which can hinder for instant gifts giving."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6603384)

AS

Amy S.

Marketing Manager

> "It provides a convenient and efficient way to send gift cards, helping us enhance our relationships with guests and celebrate our team members in a meaningful way...."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6587876)

VR

Verified Reviewer

HR and Communications Coordinator

> "There are not many things I dislike about Guusto, however I do wish that users could customize the design of the gift card on the free tier."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7010480)

TW

Ty W.

Personal Insurance Service Advisor Broker

> "As an employee gaining recognition from the program, these gift cards are perfect and I love earning them. As a broker advertising these cards as incentive, they are a..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6640294)

CA

Carlos A.

Electrician

> "I guess one thing that I didn’t like it’s that you can’t cash out that your only able to do gift cards"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7025913)

Margaret M.

Chief People and Experience Officer

> "Guusto allows us to easily send digital gift cards to employees for various milestones, ensuring that everyone receives the same level of recognition, no matter where..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6451142)

CM

Cal M.

Associate Data Manager

> "My only cons are very minor usability issues, such as the process of combining gift cards and having to manually mark as used."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6573323)

AS

Avleen S.

Financial Analyst

> "It offers meaningful, customizable rewards, fostering a culture of appreciation and boosting team morale while making recognition simple, impactful, and tailored to..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6590280)

Raymond B.

Process Engineer

> "The mobile app can also have some technical difficulties to sign on."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7110880)

CD

Ciro D.

Team Manager

> "I'm happy user of Guusto ,as Team Manager it provide a flexible and effective way for recognizing ,rewarding and motivating the team significantly boosting their..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6807854)

VR

Verified Reviewer

PSS

> "Regardless if you choose the "Do not challenge me on this device again", it still challenges you. Either fix this or remove it, but choose one."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7039040)

VR

Verified Reviewer

National Talent Acquisition Specialist

> "Guusto’s recognition features encourage timely and meaningful appreciation, helping organizations foster a positive workplace culture."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7087417)

VR

Verified Reviewer

Commercial Lines Manager

> "Sometimes with small remaining balance just rendered not usable given."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7081606)

LZ

Leo Z.

Product Manager

> "Guusto offers a seamless gifting experience with instant, customizable gift cards that recipients can redeem at various retailers."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6647348)

MM

Marco M.

Developer

> "The only downside is that some smaller vendors are missing from the gift card selection, and the reporting tools could be more detailed."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6559563)

BP

Bibin P.

Warehouse associate

> "Guusto offers a convenient way to receive digital gift cards directly to your email and I can access to a wide variety of gift cards from popular retailers and..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6275816)

BJ

Bianca J.

Admin Aide

> "The customization options may not be as extensive as some companies would like, which can hinder the important personal touch in employee recognition efforts."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6526522)

JM

Julianna M.

HR Manager

> "Guusto allows us to reward and recognize our employee's with a gift that they truly appreciate being able to claim their gift at a place of business they truly are..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6652181)

ES

Elizabeth S.

Quality Assurance Coordinator II

> "I did not expect to have to pay taxes on the gift cards at the end of the year which was a bit of a let down for receiving a reward for going above and beyond."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6860407)

RF

Rebecca F.

Senior Analyst

> "Guusto is a great way for employers to reward their employees whether it be for a job well done, a personal celebration such as welcoming a new family member or buying..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6611848)

NB

Nyasha B.

Account Receivable

> "I found that the selection of merchants was limited in some areas, which made it hard to redeem rewards locally."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6801568)

MC

Maria C.

VP Administration

> "I appreciate that Guusto allows me to manage transactions for two separate companies, each with its own funding and reward options, all under a single login."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6587474)

ET

ERICK T.

Scientific Director

> "I once tried to redeem $65 in amazon gift card and it never went through to my amazon account. When I followed the instructions, Amazon system said the code had..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6579413)

VR

Verified Reviewer

Quality Assurance Associate Manager

> "Sending is also great, especially because we can bulk-create send options, which makes the process much more convenient."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7091985)

PM

Paris M.

Billing Coordinator

> "Sometimes when I wanted to sign in I faced issues with my login info even though my password was correct."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6795754)

RP

Raxit P.

Programmer Analyst

> "Most loved part of the software is that your gift cards never expire and they are digital so no worries about losing them. And great number of retail stores and..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6547931)

NS

Nika S.

Guest service

> "Not enough brands to browse around and buy anything."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7083854)

LC

Luisa C.

People and Culture Administrator

> "The application offers users the flexibility to create an account, add funds, customize their profiles, and experience its user-friendly interface."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6285486)

SA

Sirisha A.

Salesforce Admin

> "One downside of Guusto is that the selection of available gift cards might feel limited for users outside of major regions."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441247)

SA

Sirisha A.

Salesforce Admin

> "The ability to redeem rewards at various stores and restaurants adds a lot of flexibility, making it an excellent choice for companies looking to boost employee morale..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441247)

OL

Oli L.

Manager

> "The thin that I like the least with Guusto is that Recipient still need to create account to claim gift"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6849620)

BO

Brenda O.

Housekeeper

> "Easy use, store gift card variety options, value for money, safety and security, offers, employee recognition."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116434)

CL

Christine L.

Content Specialist

> "I don't like how if you wanted to get real money in the form of a prepaid visa gift card, they deduct some money (I think it was $5 or so)."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6453459)

GG

Gary G.

Project Engineer

> "My employer uses Guusto to manage its rewards & recognition program for its employees. "

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7040462)

VB

Vickie B.

RML

> "that the cards expire if you don't redeem them"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6779436)

BR

Bushra R.

Assistant

> "I also like that recipients can choose their own gift cards, which makes the reward more personal and useful."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117505)

JB

Joe B.

Manager

> "Have had to contact them a couple of times because the virtual Mastercard gift card I purchased didn’t provide an email to claim the card. "

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6588057)

WL

Wynter L.

BCP and OHS Advisor

> "It's a strong tool for building engagement, offers many vendors and unique ways to split the redemption value, and has made employee recognition incredibly simple."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441418)

KM

Kyle M.

LVS Customs Analyst

> "Sometimes it can be difficult to find how to redeem if you haven't been on in a while"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6791041)

GJ

Geraldine J.

Site Manger

> "Like most for its user-friendly platform, which makes sending and receiving digital gift cards and employee recognition simple."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7005632)

PP

Paloma P.

Attorney

> "Not sure if it is a bug issue or I don't keep track of when I send the treat."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6864363)

Kevin G.

Human Resources Coordinator

> "I also love how customizable everything is—there are lots of options for adding a personal message, picking from a wide range of retailers, and even scheduling when..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6569332)

Nada A.

Regional Sales and Marketing Specialist.

> "I don't like the fact that if someone CC's you on a Guusto gift, it makes it look like it is coming to you, and you can redeem it."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6427215)

BM

Brad M.

Director of Growth

> "The flexibility of gift cards lets you show appreciation in a way that feels personal, giving employees the freedom to choose something they actually want. Plus, the..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6453233)

EH

Eric H.

Manager

> "The only thing I do not care for is when I log in and check the remember this device in the future box, it never does."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6692867)

RB

Rachelle B.

Curriculum Manager

> "Guusto is used by my employer as a way to connect with remote employees when there is an in office celebration or recognition. When a reward is sent, it is easy to..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6586432)

MM

MARK M.

Parts Manager

> "Tracking was not available for my gift."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6777195)

GK

Gurpreet K.

Executive Assistant

> "Also it saves me time as I don't have to bother gifting preferences since the Employees have so many merchants to choose from."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7058550)

ME

Maria E.

Bookkeeper

> "It's not easy to find the cards you sent out."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7037467)

Tanvinder G.

Overnight emergency care and support rep

> "I really like the way its convenient to browse for varies sites and redeem your gift card with that merchandise"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7083480)

AP

Adarsh P.

Senior Campaign Specialist

> "Its not like we login on daily basis to keep track of giftcard redemptions."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6598244)

VR

Verified Reviewer

PSS

> "I like the convenience of being able to select what kind of gift card you would like to exchange it with."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7039040)

JS

Julius S.

Supervisor

> "Occasionally it there have been issues with not recieving the rewards in e-mail which requires a reissue."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441710)

RW

Ryan W.

Operations Manager

> "AI feature, it provides a way to express the thoughts in more detail and elevate the recognition one would receive."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6844538)

AK

Ally K.

Team Manager

> "There is a delay on funds being available in your account from delivery to time of use."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6513851)

[View Reviews](https://www.capterra.com/p/186209/Guusto/reviews/)

KH

Kumar H.

Account executive

> "It’s helpful platform for improving employee engagement and recognition and it does what it promises"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

MF

Mitch F.

HR Business Partner

> "One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

Aeryn B.

Artificial Intelligence Engineer VR-AR

> "It allows our employees to choose from a variety of rewards, such as gift cards, days off, or store discounts."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052)

LC

Lucy C.

HRBP

> "The system can sometimes feel a bit clunky and not always user-friendly."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7110258)

LW

Laura W.

People Coordinator

> "The offers are always changing which means you can get some really good deals on different shops at different times, also..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687)

Aeryn B.

Artificial Intelligence Engineer VR-AR

> "The customization options offered are not very flexible and have significant limitations in adapting the platform to the..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052)

LW

Laura W.

People Coordinator

> "Overall Reward Gateway is great, truly does what it says on the tin, it is a gateway to all types of rewards, mental..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687)

RK

Reena K.

Software Engineer

> "It could be a bit pricy for the smaller businesses and also the user interface could seem a bit tricky to use initially."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614)

AJ

Archit J.

Clasher

> "The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076)

AK

Attila K.

Software Engineer

> "So basically they stole my money - my employer paid it to them, but they just kept it."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

AJ

Archit J.

Clasher

> "Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076)

AK

Attila K.

Software Engineer

> "The vouchers I wanted didn't work."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

KH

Kumar H.

Account executive

> "It’s a good tool for boosting engagement without too much effort"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

AK

Attila K.

Software Engineer

> "Uber voucher was just not working."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

Maria K.

Marketing student

> "Having rewards that are valued for my performance makes me feel motivated to continue being a good employee and highlight..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6508465)

ML

Madeline L.

Marketing Manager

> "the app which is how most of our employees access the site, as they are on the road not in an office, does not have the..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

SB

Stefan B.

Software Integration

> "Reloadable cards are great because you can quickly top-up"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6845935)

JM

John M.

Associate Director, People Systems & Operations

> "Terrible from an admin user POV if integrating with an HRIS- no rules engine means we have to manually script all the rules..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679)

JR

Julie R.

Associate

> "I like the fact that we get rewarded and recognized in an interesting manner."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7060039)

VR

Verified Reviewer

Clinical psychologist

> "I made a transaction via Reward Gateway, which I had to cancel."

[See full review](https://www.capterra.com/p/142701/SmartHub/#GetApp___4936016)

RK

Reena K.

Software Engineer

> "It helps in boosting the morale and increase employee motivation through recognition and rewards."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614)

ML

Madeline L.

Marketing Manager

> "response after implementation is delayed from customer support and our contact, don't feel our concerns are acted on for..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

KH

Kumar H.

Account executive

> "I like how easy platform is to use and how everything is in one olace."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

MT

Mallory T.

Vice President - Human Resources

> "People seem to like the platform, but as an administrator it's often more trouble than it's worth to use for things like EE..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850)

LS

Laura S.

Benefits Manager

> "Brilliant discounts available to employees plus add on services like R&R."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6837900)

NL

Nele L.

Proposal Coordinator

> "this is super unhelpful considering that the data is based on people who are no longer with our firm and haven't been since..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

MF

Mitch F.

HR Business Partner

> "Reward Gateway was an effective platform for improving employee engagement."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

ML

Madeline L.

Marketing Manager

> "this deters most of our users from utilizing this tool and requires more work for the admin team."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

VG

Valerie G.

ASST

> "You could navigate through team and your personal contributions pretty easily."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471)

LM

Lauren M.

Director of Organizational Culture

> "Blogs are a little bland with template, lack of engagement with users."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806)

NP

Nick P.

Reward Director

> "Reward gateway helps us bring all our reward and benefits information into one reward portal."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

NL

Nele L.

Proposal Coordinator

> "Most of the time, however, the customer service team makes it the user's fault without proposing actionable solutions."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

SC

Stuart C.

Orthotist

> "Functionality of the website is fantastic - allows for very easy access to company resources if set up to do so by..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4747149)

CP

Chelsey P.

Manager of People & Culture

> "It isn't very "fun" so it's harder to encourage employees and managers to utilize reward gateway."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770)

NP

Nick P.

Reward Director

> "They can also save from a huge selection of discounted sites, and earn cashback, which is very popular. "

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

RC

Rachael C.

HR Programs Lead

> "We currently do not have an account exc. and the one before lacked customer service skills."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

FS

Faith S.

Customer Service Specialists.

> "It has exemplary features which boosts communication and goals among my employees."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699)

RC

Rachael C.

HR Programs Lead

> "Support is a challenge and it takes a lot of time to get a correct answer from them."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

VR

Verified Reviewer

Customer Service

> "Simple to direct individuals to utilize it, data is not difficult to situate also. And should not forget their great..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4918865)

RC

Rachael C.

HR Programs Lead

> "the upload feature is very poor."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

MF

Mitch F.

HR Business Partner

> "I appreciated how easy it made recognising and rewarding colleagues."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

Guy H.

COO

> "App's and cards are fine, customer service is poor"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484)

VG

Valerie G.

ASST

> "Easy to view your progress."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471)

AA

Alma A.

Assoc. Compensation & Benefits Specialist

> "I don't like the date format."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287873)

TF

Teresa F.

Vice President

> "Our managers enjoy being able to offer monetary rewards in real time and recognizing their employees so that the whole..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255559)

CB

Chuck B.

Director of Business Operations

> "There was a lack of support in making the product thrive."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4289275)

NL

Nele L.

Proposal Coordinator

> "The smarthub building features are great, but we would like to see more design options (changing the color of things such..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

Guy H.

COO

> "Lack of communication around support."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484)

NL

Nele L.

Proposal Coordinator

> "We also utilize the platform as an internal website of sorts to share company communications, celebrate culture, etc."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

JM

John M.

Associate Director, People Systems & Operations

> "End of approving twice for the same person)."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679)

CP

Chelsey P.

Manager of People & Culture

> "The blog features and ability to create custom pages, smart hubs, etc."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770)

BS

Bismillah S.

Event Officer

> "Not being able to specify the exact amount you want to buy on the gift card/e-voucher, it has to be in set denominations,..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2575224)

Catrin L.

Head of Global Engagement and Internal Communications

> "We’ve seen so much sharing in the chat, lots of top steppers, we’ve had a book challenge, a fitness bootcamp, fundraisers..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3466826)

AP

Amy P.

Executive Assistant

> "More photos needed in the options for profile pictures. When looking at the vouchers page, i found it difficult to..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2656447)

DD

Dan D.

Director People and Culture

> "I have since fully taken on the challenge of growing the usage of the tool as a recognition platform and "blog" space for..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4260645)

LK

Laine K.

engineer

> "When trying to access and activate discounts/perks from my company, I find myself having to read the "fine print" section..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2668543)

SC

Stuart C.

Orthotist

> "Wide variety of offers, many of which are great value and very easy to apply. Though I have yet to use it personally, many..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4747149)

ST

Sean T.

FSP

> "I HATE this system as it is not set up to actually reward hard work or exceptional performance but allows anyone to give..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313199)

NP

Nick P.

Reward Director

> "Pricing feels fair for the value and quality of the service."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

JK

Jean K.

Comptroller

> "I also don't like that too many employees can use the "stock" wording and not have to come up with a specific instance that..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313563)

FS

Faith S.

Customer Service Specialists.

> "This software really boosted my employees skills and vision."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699)

LR

Lacey R.

Administrative Assistant

> "It can take a really long time to open up from the email link to the web browser"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313327)

MT

Mallory T.

Vice President - Human Resources

> "The social recognition wall has been a great way to increase peer-to-peer recognition and employee engagement. "

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850)

AM

Amy M.

Digital Media Coordinator

> "Sometimes I forget to recognize people by the end of the month and points expire."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2318424)

VR

Verified Reviewer

Account Executive

> "it has a lot of options and the mass search features seem adequate"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4436561)

PD

Paul D.

Consultant

> "You can't change a public review to a private review, and I have accidentally given what should've been private..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313406)

DM

Devin M.

HR Generalist

> "I love that it is an all-in-one place for employee engagement and communication."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255643)

DT

Dan T.

Marketing Manager

> "I don't think it is a sustainable program to maintain with cost cuts because of COVID."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2322940)

LM

Lauren M.

Director of Organizational Culture

> "I really enjoyed it for the engagement aspect, however our users didn't really grasp the importance of its usage."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806)

AG

Austin G.

Supervisor

> "Very few people are actually on the computer throughout the day so its hard for fond points to get around."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2314091)

RB

Ryan B.

VP, HR

> "The fact that it interfaces so well with ADP is a huge plus and I do like the employee home page..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255569)

MH

Matt H.

Systems Analyst

> "Sometimes the email communications seem generic and spammy."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313144)

SG

Stacey G.

HR Generalist

> "We also love that Reward Gateway keeps track of the employees' anniversaries!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287782)

SB

Stephanie B.

Regional director

> "Too many area exclusions particularly for Hawaii."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2243801)

NP

Nick P.

Reward Director

> "As a business they are very easy to work with."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

LF

Luis F.

Scientist

> "Also, it is difficult to understand the conversion between points and money"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313735)

DM

Devin M.

HR Generalist

> "From the demo/sales pitch to implementation to going live has been amazing and the level of support received was amazing!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255643)

MC

Mark C.

Director

> "The integration with slack is not very intuitive."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313254)

SG

Stacey G.

HR Generalist

> "The employees love getting recognized for their achievements, so the cards and gifts are always well received by the staff!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287782)

NB

Noelle B.

Programme Manager

> "Responding to emails from the software - you are unable"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2689644)

[View Reviews](https://www.capterra.com/p/142701/SmartHub/reviews/)

## User interface

4.94 (3,426)

4.52 (346)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

AI Copilot

150

Important

AI/Machine Learning

120

Important

Guusto

Top features

29/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/186209/Guusto/#features)

Reward Gateway

27/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/142701/SmartHub/#features)

### Recognition

No recognitions have been awarded to Guusto

No recognitions have been awarded to Reward Gateway

### Deployment & support

Guusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Reward Gateway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Guusto

-   By Guusto
-   Located in Canada
-   Founded in 2013

Reward Gateway

-   By Edenred
-   Located in United Kingdom
-   Founded in 2006

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Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142701-153140/SmartHub-vs-Connecteam)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,426)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$4.8/month

Price

$29/month

4.9

Features

4.5

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-186209/Connecteam-vs-Guusto)

[Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

vs

[Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (700)](https://www.capterra.com/p/170710/Bucketlist/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.8

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/142701-170710/SmartHub-vs-Bucketlist)