# Compare Reward Gateway vs Guusto 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Guusto and Reward Gateway based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142701-186209/SmartHub-vs-Guusto --- # Guusto vs Reward Gateway Features and Cost Comparison Last updated July 4th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GuustoReward Gateway2/4 selected [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (351)](https://www.capterra.com/p/142701/SmartHub/reviews/) [## Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $4.80/month Value-for-Money 4.9 Functionality 4.9 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [3,745 reviews](#user-reviews) Positive 3,735 Neutral 8 Negative 2 [## Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (351)](https://www.capterra.com/p/142701/SmartHub/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [351 reviews](#user-reviews) Positive 325 Neutral 18 Negative 8 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 32,540 reviews from employee recognition software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 88%Fit High performer Feature ratings Employee Reward Programs 4.9 Peer-to-Peer Recognition 4.8 Single Sign On 4.8 Mobile Access 4.8 Manager-to-Employee Recognition 4.9 74%Fit Not enough reviews Feature ratings Employee Reward Programs 4.2 Peer-to-Peer Recognition 4.3 Single Sign On 4.0 Mobile Access 2.7 Manager-to-Employee Recognition 4.2 User satisfaction User satisfaction 4.9 User reviews[3,745](https://www.capterra.com/p/186209/Guusto/reviews/) Ease of use 4.9 Functionality 4.9 Value for money 4.9 Customer support 4.9 User satisfaction 4.5 User reviews[351](https://www.capterra.com/p/142701/SmartHub/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $4.80Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Guusto is used by HR leaders, operations managers, healthcare organizations, retail companies, hospitality businesses, manufacturing firms, and financial services. Best for Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys, and discounts together in one unified solution for companies across industries. ## User reviews Pros & cons VP Vijay P. Pharmacist > "Immediate access to a wide variety of popular gift cards, making it a fast, versatile way to reward staff, An incredibly simple interface and straightforward redemption process..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163296) SP Sadiq P. Personal Advisor > "The selection of available gift cards and reward options may be limited depending on the recipient's location, which can reduce flexibility for some users." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161642) AA Amekia A. Hearing Care Coordinator > "I have had a ball winning gift cards and making selections and spending my time making selections of how to celebrate my wins with the gift card choies." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118198) Lipsha P. Psw > "One downside is that some reward options may not always be available in certain locations, and occasionally the app can feel slightly slow when loading rewards or notifications." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7155465) KG Komal G. Client service > "Guusto also encouraged regular recognition among team members, which strengthened morale and teamwork. While there were a few minor areas that could be improved, such as..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157675) MA Miguel A. Network Systems Administrator > "Can feel transactional if overused – Because it's centered on gift cards, recognition can sometimes feel more like a transaction rather than a cultural or emotional experience..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170560) KK Khawaish K. vhh > "Its easy convenient Gusto is a user-friendly payroll and HR platform that simplifies employee management for small and medium-sized businesses." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7172012) KM Kayla M. Sous Chef > "In my experience, employees have the taxes come out of their paycheck and some find that unfair since the money is not added to the paycheck and the cost is not coming from the..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7166508) AJ Ariadne J. Hearing Aid Specialist Apprentice > "My employer uses it for employee recognition, and we use it monthly so that helps a lot because I am a huge shopper. When I do have a problem claiming my Guusto, I can reach..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7060910) YA Yasmin A. Physician > "Users may find the number of required details unnecessary for a simple gifting experience, which can make the process feel longer and less convenient than expected." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553) DW DUSHAWN W. peer counselor > "it allows you to stay connected and keep your ear to the pulse of the company I'm happy to be able to boost morale in the workplace as much as possible and recognize my..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6870048) RA Reem A. Client Relations Specialist > "I also find the section on the main page that tells you how much of the money you already redeemed sort of misleads me to think that is how much I still have remaining to..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7153893) ZB Zoe B. Move Ambassador > "The platform stands out most in environments where teams are distributed or where managers want a quick way to acknowledge effort without going through complicated reward..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7145997) VR Verified Reviewer Registered Nurse > "One thing I dislike about Guusto is that the reward options and redemption experience can sometimes feel limited depending on the location or available merchants." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157023) PG Pooja G. Insurance advisor > "People can choose rewards that suit them, which makes the gesture feel more meaningful. While there are a few areas that could be more advanced—like customization or deeper..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143579) RC Rosie C. Senior Trader > "It's difficult to keep track of balances, especially for gift cards that end up being split between multiple vendors." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7076811) MM Marko M. not applicable > "Navigating the interface is seamless, and sending or redeeming rewards takes no time at all, making the whole process highly efficient and user-friendly." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163828) HZ HARRY Z. Senior statistical programmer > "dissatisfaction with the limited variety in the rewards catalog, particularly outside of North America, where merchant options can be sparse or unavailable" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7080974) ER Emily R. Behavior technician > "my company utilizes encouraging and appreciative messages in addition to our gift cards, and that’s honestly just as reinforcing!" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7162533) Caitlin N. Administrative Coordinator > "I dislike that if i use the money towards something but it does not reach the full amount, i cannot add it to another amount that i have to make it higher." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7132395) YA Yasmin A. Physician > "Guusto made recognition and gifting more enjoyable and accessible. Although there were a few areas that could be simplified, such as reducing information requests, my overall..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553) VP Vijay P. Pharmacist > "customer service, frequently citing long response times, unhelpful automated resolutions, and difficulty reaching knowledgeable representatives." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163296) MT MICHAEL T. Member Service Officer > "I received my first card and what a seamless way to get a gift card to your favorite store, instead of your manager giving you one from a random place." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118874) Ronnie P. Account Executive > "In this case, I can only use the debit Mastercard online which limits my spending ability" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7103778) AA Alejandra A. Digital Imaging Representative > "What I liked most about Guusto was the ability to select the gift cards based on what was offered through the site." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7159871) DL Dale L. Manager > "I'm not sure whether this is due to changes by Guusto or restrictions set by our organization, but it has reduced some of the reward options available to employees." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7164045) MK Michael K. account manager > "I really enjoy using Guusto as an employee. When I receive a reward, there's no confusing points system to figure out — it's just a straightforward gift I can redeem at over..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7171349) EC Edward C. Director of Food and Nutrition > "Some users struggle with redeeming the award due to lack of knowledge when it comes to technology, especially with our older associates." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161314) SP Sadiq P. Personal Advisor > "I liked that gift cards can be sent instantly, which helps recognize employees and customers in a timely manner." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161642) YA Yasmin A. Physician > "One drawback of Guusto is that it sometimes asks for too much information during the setup or redemption process." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553) Trinidad F. Remote Assistant Dispatcher > "I love the entire concept and the customization of gifts and variety of gift card choices when using Guusto." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7123301) PW Phillip W. Spray technician > "My least favorite part is that the merchant selection can sometimes be limited, so I don’t always find a retailer I use regularly." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7179640) Shallu V. supply ECA > "Payroll, payslips, and employee information are all in one place, which makes HR work much faster and more organized." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7135202) VR Verified Reviewer Loader operator > "Not usable at some stores couldnt use the card at some online placed either which was a downer nut livable" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118909) HA Himani A. Financial services representative > "I have been working with my company and guusto for more than 2 years and it’s a wonderful experience, digital gift cards can we used anywhere anytime and lots of options to..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7123153) EC Emerald C. HCC > "I wish there were options for physical cards but I also understand that would be a slower process and less cost effective." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117990) Jenna M. DSW > "the variety of options to choose from to redeem are amazing and can cover all type of categories of things you may want or need." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7158147) TS Ty S. Counselor > "The account creation, the limited rewards, and the unnecessary notifications." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170520) VR Verified Reviewer Registered Nurse > "It makes it easier for managers and organizations to appreciate employees quickly and fairly, which helps improve morale, motivation, and workplace culture." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157023) Jenna M. DSW > "Amazon is no longer available for me to choose from for work which sucks as it was my top choice, however still lots of great options" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7158147) MA Miguel A. Network Systems Administrator > "Personal choice for recipients – Instead of forcing a single reward, recipients can choose from a wide range of gift options, which increases the perceived value." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170560) GC Gilian C. Manager > "I found it hard to get detailed receipts with fees broken out to send in on my expense reports. should have a a quicker button to print." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066782) MD Madhavi D. Account receivable > "I also appreciate the wide variety of gift options available to recipients, which helps ensure the rewards are valuable and personalized."" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170871) LO LaMar O. Material Handler > "There honestly isn't much not to like other than the fact if you forget to redeem your rewards in a certain period of time, they expire." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7152800) AM Anett M. Hearing Health Coordinator > "The new update is a great kick, I suffer of dry eyes and using the screen features help me at ease navigate what vendors I want to use my claim gifts on." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7032720) MR Mariah R. Program and Resources Coordinator > "The webpage states incorrect information about how many unopened gifts I have." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116537) AsP Anaïs P. Content creator and Community Manager > "It automates a range of tasks, helping businesses save time and reduce administrative workload." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7174726) LV Li V. Teller > "Honestly nothing, I wasn't able to pick Amazon as my merchant last time I got a gift card but I think I accidentally skipped over it." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7150652) HK Harmanjot K. Insurance Advisor > "I appreciate how quickly rewards can be sent and redeemed, which helps create a positive experience for both senders and recipients." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7167068) VR Verified Reviewer Physiotherapist > "The only thing i don't like about it is that it doesn't let you choose a pre-paid visa/mastercard." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7128076) KG Komal G. Client service > "I appreciated how straightforward the system was to use, from sending rewards to redeeming them, and the flexibility of the reward options made the experience feel more..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157675) NM Nasim M. Audiometric Technician > "the only issue that I had was , I printed my gift cards , at the store when there was a little amount of money left in it , the salesperson told me there is none , and I had to..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6561350) Tytianna M. Telephone Interviewer > "I like the way Guusto, is overall put together, when my supervisors, recognize me, fkr my work and effort, ots sent to me, so I can see it.." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7148062) João Paulo X. Paralegal > "Not being able to search vendors before deciding the amount is not great." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7151738) PS Phoebe S. Sales Connoisseur > "They have helped me foster and strengthen my relationships with my colleagues, raised my motivation levels, and provided me with an incentive to be a better team player." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7121793) KT Khushbu T. HR Manager > "Funding the account with a credit card has fees and we need to get finance and the Guusto team involved for other methods which can hinder for instant gifts giving." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6603384) MM Marko M. not applicable > "I personally prefer to use Amazon gift cards, so the redemption process is super quick, straightforward, and highly convenient for my needs." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163828) DL Dale L. Manager > "One challenge has been that some merchants that were previously available for rewards are no longer accessible." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7164045) PG Pooja G. Insurance advisor > "In general, it feels like a practical, people-focused solution that does exactly what it’s meant to do: make recognition more frequent, accessible, and impactful." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143579) VR Verified Reviewer HR and Communications Coordinator > "There are not many things I dislike about Guusto, however I do wish that users could customize the design of the gift card on the free tier." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7010480) JM Josh M. Customer Service Support > "It removes the administrative burden of traditional recognition programs and puts meaningful rewards directly into the hands of our staff." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7165192) NM Nancy M. Developmental Support Worker > "The only thing I remember not liking was that I had to be on my work email one time when I was trying to redeem it. " [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157274) JW Jennifer W. Environmental Services > "I use this site to claim gift cards from my employer when they reward me for doing great things." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143736) CM Cal M. Associate Data Manager > "My only cons are very minor usability issues, such as the process of combining gift cards and having to manually mark as used." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6573323) JL Jayden L. VP of Accounting > "Guusto is an amazing platform to help recognize employee achievements and amazing people within our company!" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7122640) AL Alejandra L. Analyst > "Sometimes it's hard to tell if the options are applicable to where I live." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7131003) JP Johanne P. Assistant Account Manager > "I love that you can combine cards to increase the amount to be redeemed for a single purchase." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7174460) Raymond B. Process Engineer > "The mobile app can also have some technical difficulties to sign on." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7110880) AS Annie S. Customer > "It does a great job of customer appreciation by offering flexible options, being easy to set up and implement, and providing instant value and delivering their order!" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7155671) LL Lorena L. Senour EA > "The interfaces to send and to redeem the GUUSTO cards can be a bit cumbersome." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7055361) MZ Melissa Z. Personal support worker > "The app has been great as i enjoy being able to send thank you notes to my coworkers even when we are not on the same shift" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7176229) RB Roxy B. QMHP > "The economy is terrible and it would be nice if rewards could be redeemed for visa gift cards to be used on groceries or gas." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7059434) Janice H. Insurance Advisor > "It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7070111) VR Verified Reviewer Commercial Lines Manager > "Sometimes with small remaining balance just rendered not usable given." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7081606) AS Amy S. Marketing Manager > "It provides a convenient and efficient way to send gift cards, helping us enhance our relationships with guests and celebrate our team members in a meaningful way. Despite..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6587876) MM Marco M. Developer > "The only downside is that some smaller vendors are missing from the gift card selection, and the reporting tools could be more detailed." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6559563) TW Ty W. Personal Insurance Service Advisor Broker > "As an employee gaining recognition from the program, these gift cards are perfect and I love earning them. As a broker advertising these cards as incentive, they are a..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6640294) BJ Bianca J. Admin Aide > "The customization options may not be as extensive as some companies would like, which can hinder the important personal touch in employee recognition efforts." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6526522) Margaret M. Chief People and Experience Officer > "Guusto allows us to easily send digital gift cards to employees for various milestones, ensuring that everyone receives the same level of recognition, no matter where they are..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6451142) MV Mark V. Assistant Production Manager > "that is a little inconvenient as i am working on the plant floor and would like to reward them on the spot" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7172749) [View Reviews](https://www.capterra.com/p/186209/Guusto/reviews/) Chanda Q. IVT > "It is a helpful platform for employee recognition, perks, and engagement, and it gives people an easy way to access benefits..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7124289) AM Antoine M. Marketing advisor > "Sometimes adoption depends on communication inside company. If employees are not informed well, they may not use all benefits." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7143103) Chanda Q. IVT > "I like that it gives employees a central place for rewards, discounts, and recognition, which can help people feel appreciated." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7124289) Chanda Q. IVT > "Depending on what is available, the platform can sometimes feel a little limited or repetitive." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7124289) KH Kumar H. Account executive > "It’s helpful platform for improving employee engagement and recognition and it does what it promises" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941) MF Mitch F. HR Business Partner > "One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific rewards..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636) Aeryn B. Artificial Intelligence Engineer VR-AR > "It allows our employees to choose from a variety of rewards, such as gift cards, days off, or store discounts." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052) LC Lucy C. HRBP > "The system can sometimes feel a bit clunky and not always user-friendly." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7110258) LW Laura W. People Coordinator > "The offers are always changing which means you can get some really good deals on different shops at different times, also like..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687) Aeryn B. Artificial Intelligence Engineer VR-AR > "The customization options offered are not very flexible and have significant limitations in adapting the platform to the needs..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052) LW Laura W. People Coordinator > "Overall Reward Gateway is great, truly does what it says on the tin, it is a gateway to all types of rewards, mental health,..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687) RK Reena K. Software Engineer > "It could be a bit pricy for the smaller businesses and also the user interface could seem a bit tricky to use initially." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614) PW Porcia W. HR Assistant > "The platform also has a wide range of rewards and lots of opportunities for savings." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7131276) AK Attila K. Software Engineer > "So basically they stole my money - my employer paid it to them, but they just kept it." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605) PW Porcia W. HR Assistant > "My favourite aspect is the colleague recognition tool." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7131276) AK Attila K. Software Engineer > "The vouchers I wanted didn't work." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605) KH Kumar H. Account executive > "It’s a good tool for boosting engagement without too much effort" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941) AK Attila K. Software Engineer > "Uber voucher was just not working." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605) Maria K. Marketing student > "Having rewards that are valued for my performance makes me feel motivated to continue being a good employee and highlight my..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6508465) ML Madeline L. Marketing Manager > "the app which is how most of our employees access the site, as they are on the road not in an office, does not have the same..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022) AJ Archit J. Clasher > "The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly welcomed..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076) JM John M. Associate Director, People Systems & Operations > "Terrible from an admin user POV if integrating with an HRIS- no rules engine means we have to manually script all the rules..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679) AJ Archit J. Clasher > "Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076) VR Verified Reviewer Clinical psychologist > "I made a transaction via Reward Gateway, which I had to cancel." [See full review](https://www.capterra.com/p/142701/SmartHub/#GetApp___4936016) RK Reena K. Software Engineer > "It helps in boosting the morale and increase employee motivation through recognition and rewards." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614) ML Madeline L. Marketing Manager > "response after implementation is delayed from customer support and our contact, don't feel our concerns are acted on for..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022) KH Kumar H. Account executive > "I like how easy platform is to use and how everything is in one olace." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941) MT Mallory T. Vice President - Human Resources > "People seem to like the platform, but as an administrator it's often more trouble than it's worth to use for things like EE..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850) Portia A. Nurse > "I like how easy it is to use and how quickly you can access your rewards." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7143637) NL Nele L. Proposal Coordinator > "this is super unhelpful considering that the data is based on people who are no longer with our firm and haven't been since..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) SB Stefan B. Software Integration > "Reloadable cards are great because you can quickly top-up" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6845935) ML Madeline L. Marketing Manager > "this deters most of our users from utilizing this tool and requires more work for the admin team." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022) MF Mitch F. HR Business Partner > "Reward Gateway was an effective platform for improving employee engagement." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636) LM Lauren M. Director of Organizational Culture > "Blogs are a little bland with template, lack of engagement with users." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806) JR Julie R. Associate > "I like the fact that we get rewarded and recognized in an interesting manner." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7060039) NL Nele L. Proposal Coordinator > "Most of the time, however, the customer service team makes it the user's fault without proposing actionable solutions." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) LS Laura S. Benefits Manager > "Brilliant discounts available to employees plus add on services like R&R." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6837900) CP Chelsey P. Manager of People & Culture > "It isn't very "fun" so it's harder to encourage employees and managers to utilize reward gateway." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770) VG Valerie G. ASST > "You could navigate through team and your personal contributions pretty easily." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471) RC Rachael C. HR Programs Lead > "We currently do not have an account exc. and the one before lacked customer service skills." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814) NP Nick P. Reward Director > "Reward gateway helps us bring all our reward and benefits information into one reward portal." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897) RC Rachael C. HR Programs Lead > "Support is a challenge and it takes a lot of time to get a correct answer from them." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814) NP Nick P. Reward Director > "They can also save from a huge selection of discounted sites, and earn cashback, which is very popular. " [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897) RC Rachael C. HR Programs Lead > "the upload feature is very poor." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814) FS Faith S. Customer Service Specialists. > "It has exemplary features which boosts communication and goals among my employees." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699) Guy H. COO > "App's and cards are fine, customer service is poor" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484) VR Verified Reviewer Customer Service > "Simple to direct individuals to utilize it, data is not difficult to situate also. And should not forget their great customer..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4918865) AA Alma A. Assoc. Compensation & Benefits Specialist > "I don't like the date format." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287873) MF Mitch F. HR Business Partner > "I appreciated how easy it made recognising and rewarding colleagues." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636) CB Chuck B. Director of Business Operations > "There was a lack of support in making the product thrive." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4289275) VG Valerie G. ASST > "Easy to view your progress." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471) Guy H. COO > "Lack of communication around support." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484) TF Teresa F. Vice President > "Our managers enjoy being able to offer monetary rewards in real time and recognizing their employees so that the whole company..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255559) JM John M. Associate Director, People Systems & Operations > "End of approving twice for the same person)." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679) NL Nele L. Proposal Coordinator > "The smarthub building features are great, but we would like to see more design options (changing the color of things such as..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) BS Bismillah S. Event Officer > "Not being able to specify the exact amount you want to buy on the gift card/e-voucher, it has to be in set denominations, then..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2575224) NL Nele L. Proposal Coordinator > "We also utilize the platform as an internal website of sorts to share company communications, celebrate culture, etc." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341) AP Amy P. Executive Assistant > "More photos needed in the options for profile pictures. When looking at the vouchers page, i found it difficult to..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2656447) CP Chelsey P. Manager of People & Culture > "The blog features and ability to create custom pages, smart hubs, etc." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770) LK Laine K. engineer > "When trying to access and activate discounts/perks from my company, I find myself having to read the "fine print" section at..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2668543) DD Dan D. Director People and Culture > "I have since fully taken on the challenge of growing the usage of the tool as a recognition platform and "blog" space for the..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4260645) ST Sean T. FSP > "I HATE this system as it is not set up to actually reward hard work or exceptional performance but allows anyone to give..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313199) NP Nick P. Reward Director > "Pricing feels fair for the value and quality of the service." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897) JK Jean K. Comptroller > "I also don't like that too many employees can use the "stock" wording and not have to come up with a specific instance that..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313563) SC Stuart C. Orthotist > "Functionality of the website is fantastic - allows for very easy access to company resources if set up to do so by..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4747149) LR Lacey R. Administrative Assistant > "It can take a really long time to open up from the email link to the web browser" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313327) FS Faith S. Customer Service Specialists. > "This software really boosted my employees skills and vision." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699) AM Amy M. Digital Media Coordinator > "Sometimes I forget to recognize people by the end of the month and points expire." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2318424) MT Mallory T. Vice President - Human Resources > "The social recognition wall has been a great way to increase peer-to-peer recognition and employee engagement. " [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850) PD Paul D. Consultant > "You can't change a public review to a private review, and I have accidentally given what should've been private encouragement..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313406) VR Verified Reviewer Account Executive > "it has a lot of options and the mass search features seem adequate" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4436561) DT Dan T. Marketing Manager > "I don't think it is a sustainable program to maintain with cost cuts because of COVID." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2322940) DM Devin M. HR Generalist > "I love that it is an all-in-one place for employee engagement and communication." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255643) AG Austin G. Supervisor > "Very few people are actually on the computer throughout the day so its hard for fond points to get around." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2314091) LM Lauren M. Director of Organizational Culture > "I really enjoyed it for the engagement aspect, however our users didn't really grasp the importance of its usage." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806) MH Matt H. Systems Analyst > "Sometimes the email communications seem generic and spammy." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313144) RB Ryan B. VP, HR > "The fact that it interfaces so well with ADP is a huge plus and I do like the employee home page..." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255569) LF Luis F. Scientist > "Also, it is difficult to understand the conversion between points and money" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313735) SG Stacey G. HR Generalist > "We also love that Reward Gateway keeps track of the employees' anniversaries!" [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287782) MC Mark C. Director > "The integration with slack is not very intuitive." [See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313254) [View Reviews](https://www.capterra.com/p/142701/SmartHub/reviews/) ## User interface 4.94 (3,745) 4.52 (351) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important AI Copilot 150 Important AI/Machine Learning 120 Important Guusto Top features 29/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations - Workflow Automation [See all features](https://www.capterra.com/p/186209/Guusto/#features) Reward Gateway 27/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations - Workflow Automation [See all features](https://www.capterra.com/p/142701/SmartHub/#features) ### Recognition Guusto is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Employee RecognitionSoftware (2026)  Best Value Employee RecognitionSoftware (2025)  Best Value Employee RecognitionSoftware (2024)  Best Value Employee RecognitionSoftware (2023)  Best Value Employee RecognitionSoftware (2022)  Reward Gateway is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Guusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Reward Gateway Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Guusto - By Guusto - Located in Canada - Founded in 2013 Reward Gateway - By Edenred - Located in United Kingdom - Founded in 2006 ## Popular Comparisons [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,909)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129232-186209/Employee-Success-Platform-vs-Guusto) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (351)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,909)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129232-142701/Employee-Success-Platform-vs-SmartHub) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/167264-186209/Vantage-Circle-vs-Guusto) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (351)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142701-167264/SmartHub-vs-Vantage-Circle) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,851)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/140428-186209/Awardco-Employee-Performance-vs-Guusto) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (351)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,851)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/140428-142701/Awardco-Employee-Performance-vs-SmartHub) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (740)](https://www.capterra.com/p/170710/Bucketlist/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170710-186209/Bucketlist-vs-Guusto) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (351)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/125670-142701/Workhuman-vs-SmartHub) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/125670-186209/Workhuman-vs-Guusto) [Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (351)](https://www.capterra.com/p/142701/SmartHub/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142701-153140/SmartHub-vs-Connecteam) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 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