# Compare Reward Gateway vs Nectar 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Nectar and Reward Gateway based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142701-186557/SmartHub-vs-PerkNow

---

# Nectar vs Reward Gateway Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NectarReward Gateway2/4 selected

[Nectar](https://www.capterra.com/p/186557/PerkNow/)[4.8 (749)](https://www.capterra.com/p/186557/PerkNow/reviews/)

[Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

[## Nectar](https://www.capterra.com/p/186557/PerkNow/)[4.8 (749)](https://www.capterra.com/p/186557/PerkNow/reviews/)

Starting Price

$4000.00/year

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [749 reviews](#user-reviews)

Positive

737

Neutral

11

Negative

1

[## Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.5 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [346 reviews](#user-reviews)

Positive

320

Neutral

18

Negative

8

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 31,476 reviews from employee recognition software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Employee Reward Programs

4.8

Peer-to-Peer Recognition

4.9

Single Sign On

4.6

Mobile Access

4.7

Manager-to-Employee Recognition

4.8

73%Fit

Not enough reviews

Feature ratings

Employee Reward Programs

4.1

Peer-to-Peer Recognition

4.3

Single Sign On

4.0

Mobile Access

2.4

Manager-to-Employee Recognition

4.2

User satisfaction

User satisfaction

4.8

User reviews[749](https://www.capterra.com/p/186557/PerkNow/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.8

User satisfaction

4.5

User reviews[346](https://www.capterra.com/p/142701/SmartHub/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$4000Other, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Nectar is used by HR departments, people operations teams, CHROs, employee engagement managers, and organizations across education, healthcare, hospitality, manufacturing, and retail.

Best for

Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys, and discounts together in one unified solution for companies across industries.

## User reviews

Pros & cons

Jett H.

Database Analyst

> "The platform is intuitive, integrates with Teams/Slack, and turns appreciation into a daily habit, while quick, diverse gift cards make recognition feel..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7109693)

CT

Carson T.

Grinder Blastor

> "I don’t like how it’s a social media of sorts, however my biggest issue would be it automatically making posts about birthdays and work anniversaries,..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7037506)

SW

Shelby W.

Team Lead

> "As a Lead I have access the "prize" feature which has made it incredibly easy to celebrate our team in a standard way across all employees when needed and..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7054780)

Kayla D.

Senior Claims Adjuster

> "Only downside I've seen is redeeming rewards has to be done in specific increments vs the current dollar amount in your rewards, but that's not a deal..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7054743)

VR

Verified Reviewer

Staffing Specialist

> "The platform’s layout allows me to quickly send recognition to colleagues who have provided support and express my appreciation in a meaningful way."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7084011)

AL

Ashley L.

Owner

> "One challenge we’ve noticed is that some employees wait until the end of the month to distribute all their points at once, often without adding meaningful..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7023031)

Jett H.

Database Analyst

> "Recognition takes seconds, tagging core values is simple, and digital rewards arrive quickly—making it painless for busy teams to celebrate great work and..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7109693)

VR

Verified Reviewer

VP o BizOps

> "A few small things: sometimes GIFs or other media don’t carry over cleanly from the web app to Slack. And when signing in, I’m prompted for a device..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7045384)

Kimberley N.

Claims Coordinator

> "Love that its quick and easy to recognize my team mates for their hard work and help with projects/tasks etc and the many many different reward options..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7059390)

AW

Ashley W.

Supervisor

> "It can be difficult to understand where I am supposed to get the points I can reward from. When I try to give points, sometimes it wants me to pull from..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7107958)

HH

Heather H.

MA

> "A simple, user-friendly platform that boosts employee morale through peer recognition, customizable rewards, automated celebrations, and strong..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6866213)

SM

Shane M.

Content Marketing Specialist

> "I have not used it long enough to identify any issues or problems that I would have with it, but I also see very little room for error in a software like..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7064975)

Jett H.

Database Analyst

> "It’s very easy to recognize coworkers, the public feed makes wins visible across teams, and the rewards catalog delivers fast, meaningful gift cards that..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7109693)

BC

Ben C.

Manager

> "A few initiatives seem more symbolic than impactful, creating gaps between employee expectations and actual outcomes."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7045668)

MG

Mateo G.

Mechanical Engineer III

> "It makes me feel recognized beyond just words, since Nectar allows for points awarded to be used towards goods or services which make me feel appreciated..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7040359)

MG

Mateo G.

Mechanical Engineer III

> "Rewards other than gift cards require too many points, which makes them feel unattainable."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7040359)

SK

Susan K.

Therapist

> "Nectar allows for communication, praise, and appreciation to be expressed throughout the organization which contributes to boosting morale, work ethic,..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6833838)

SS

Steven S.

Maintenance

> "That not everyone in our school district uses it and that it takes a lot to get a decent amount of gift card"

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7107371)

MS

Megan S.

Nursing Instructor

> "I enjoyed the nectar allows for employees to work towards their benefit goals, and provides tangible and monetary benefits to bettering themselves as a..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7025240)

TT

Taylor T.

Sales

> "Experiencing delays by needing to wait each month before receiving an updated and accurate balances."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7090871)

DG

Derek G.

Assistant Manager

> "I like this a lot as it helps me see who is putting in the extra effort, and the managers above me can see who the top employees are based on their..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7043289)

EB

Emmelina B.

Field Training Manager

> "One thing I don't like is how often it tells me that it doesn't recognize the computer that I'm on, which is the same almost every time."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7036230)

NaKeema H.

Advisor

> "Nectar provides me the ability to appreciate my coworkers for their hard work, assistance with projects, and motivational support when handling daily..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6874858)

SK

Samantha K.

Secondary Teacher

> "It seems like the mobile app is directly connected to the website, causing a worse user interface."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7048026)

JF

Jacqueline F.

Registered nurse

> "It allows them to not only get the verbal recognition shout out that the whole staff can see but also allows us to build up on that and get rewarded for..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6863422)

Chrystal R.

Senior Claims Operations Manager

> "When looking for shout outs given or received by a specific person, it is tricky to search."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7060132)

GH

Gustavo H.

Senior Operations Analyst

> "By making recognition more visible and public, it encourages team members to celebrate each other’s contributions in a meaningful and engaging way."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7031207)

WE

Whitney E.

Branch Manager

> "I find the shoutout view screen too large, as it only allows one post at a time."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6857371)

AM

Adrianna M.

Sales Support Representative

> "It's given me the ability to show appreciation for my peers but also receive recognition for my work. While working remotely, it's easy to feel "far away"..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7082334)

HW

Heather W.

Loan Servicing Specialist

> "You can't use rewards such as Visa or Mastercard gift cards to utilize as a virtual payment method."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6883888)

PL

Paula L.

Service Coordinator Lead

> "I really appreciate how Nectar makes it simple to recognize others for their hard work. When someone is acknowledged, they receive a nice little bonus of..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7025104)

EP

Emily P.

Senior Associate Director

> "The value of the gifts associated with feedback is so nominal, there is not a lot of incentive to use this program."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7111585)

FG

Frank G.

Business Development Manager

> "It’s fantastic to quickly give a shout-out to a colleague for their help and see the entire team celebrating each other's wins, which has significantly..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7020222)

AS

Andrew S.

Product Specialist

> "Nectar frequently logs me out of my work-issued tablet and personal cellphone, which is a small complaint."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7017382)

NW

Nevetra W.

Director

> "It helps address the issue of employees feeling unseen by offering an easy and meaningful way for peers to recognize each other’s efforts."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7066021)

ML

Max L.

IT Engineer

> "Having to create a PayPal account tied to my work email wasn’t ideal, and a bit of added control here would go a long way."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6839151)

Tom N.

Software Engineer

> "Nectar is a great way for me to earn rewards/gift cards and get great discounts on theme parks and various activities."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7068781)

MG

Matthew G.

Director

> "Additionally, login to the Nectar system is cumbersome and can be annoying. "

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7051102)

ANA F.

DISPATCHER

> "I love that Nectar allows you to connect all your employees and support employment engagement throughout the entire organization."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7033878)

MG

Matthew G.

Director

> "I find the Nectar reporting to be a bit complex and difficult to navigate."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7051102)

DS

Dariana S.

Title Officer

> "This is my first time using Nectar, and, incredibly, people can recognize my job and also be thankful when we help each other. Plus, you can convert your..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7080153)

MC

Mallarie C.

Other

> "The mobility view on my phone is a little hard to navigate, I couldn't always see some areas when scrolling over."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6865476)

SS

Steven S.

Maintenance

> "The ability to recognize or be recognized by colleagues and then getting a gift card of your choice as a reward for it."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7107371)

MN

Mikaila N.

Quality Assurance Supervisor

> "One thing that I've noticed is that not all recognition is visible company-wide, which sometimes limits how broadly accomplishments are celebrated."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6880594)

Arturo R.

Business Process Manager

> "I love their peer-to-peer recognition system. Where before, a lot of things would go unnoticed, now we can shout it out to the company and reinforce our..."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7051685)

SP

Sarah P.

Quality Assurance Specialist

> "The list of gift cards is kinda hard to sift through to find what you want to redeem your points for."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6875438)

Ellen L.

Student Service Admin. Assist.

> "I also appreciate that we have several options for redeeming gift cards to cash out our points."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7018928)

CC

Cathy C.

Loan Specialist

> "points expiration, sometimes I forget to log in and do not get to use all of the nectar point for the month"

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6880356)

MG

Matthew G.

Director

> "I like being able to recognize and reward our team members for going above and beyond without having to get approvals or coordinating with Payroll."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7051102)

MB

Megan B.

Office assistant

> "Sometimes the app for your phone is finicky and occasionally it is kind of tricky to find certain employees on there"

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6833745)

SH

Shannon H.

Dance Instructor

> "The whole team is excited to use the Nectar app to send colleagues "shoutouts" for employee recognition and earning points toward awards. "

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7024402)

CM

Cynthia M.

Account Manager

> "At times hard to log back in when it logs you out."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7036912)

VR

Verified Reviewer

School Age Manager

> "Nectar allows us to celebrate co-workers as they promote our company's core values."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7073833)

NL

Nick L.

Quality Assurance Specialist

> "I dislike that I can't use it to show appreciation to colleagues who aren't on Nectar!"

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7021982)

JM

James M.

Tour Guide

> "The ability to share recognition with my coworkers that we may otherwise not recognize in front of everyone."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7118987)

CC

Cinnamon C.

Supervisor

> "Low points to give out, but that has nothing to do with the product, an purchase options and again this is not product driven."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6874490)

JD

Joe D.

Data Scientist

> "It gives tangible meaning to giving colleagues shout-outs (they accrue points for food or gifts)."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7075412)

ML

Max L.

IT Engineer

> "I had to set up a work-linked account just to redeem rewards, and that felt like an unnecessary step."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6839151)

BC

Bonnie C.

COUNSELOR

> "I have received gift cards and kudo's from different people and it's nice to be recognized for your hard work and also giving points as well"

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7082307)

KS

Kim S.

CFO

> "The one thing I don't like is when employees don't take the time to set up their accounts."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7035450)

MC

Meena C.

Patient Support Consultant

> "I love the ease of it's functionality, and I appreciated the ability to recognize my team-mates by shout-outs etc., It creates a positive team environment!"

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6852158)

DJ

Dawn J.

loan servicing specialist

> "I used points and got extra pto hours but now the reward is greyed out not sure why."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6875145)

AL

Ashley L.

Owner

> "Now, everyone has an easy way to recognize coworkers for their effort and teamwork, which boosts morale and engagement."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7023031)

KS

Kim S.

CFO

> "They are missing out on the recognition from others."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7035450)

DS

Dariana S.

Title Officer

> "It’s amazing that we can recognize our colleagues through points, because it motivates them to keep working hard for the company."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7080153)

EB

Emmelina B.

Field Training Manager

> "Logging in continuously is a bit much."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7036230)

OS

Olivia S.

Import Transportation Coordinator

> "Leaving feedback for your colleagues is something that needs to be established for every company since positive feedback is so important for team building."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7050981)

KW

Kim W.

Financial Adjustment Specialist

> "The only con I can think of is the gift card redeeming process. "

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6884404)

Mike N.

PM

> "A very unique way to recognize all kinds of efforts, events, and even a birthday or work anniversary."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7060112)

CG

Calie G.

Property Manager

> "I don't really have a any negatives other than it always ask for a passcode when I log in."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7001990)

CR

Christina R.

Title Clerk

> "We can redeem our points for gift cards to places we like or SWAG merch for work which I love to get work shirts."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6836668)

JL

Justin L.

PPC Specialist

> "The discounts are not very broad reaching, I haven't had occasion to use that part of the system yet and I may never."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6867514)

MC

Michael C.

Senior service engineer

> "I like the ability to quickly recognize someone and that they can quickly redeem the points for gift cards or discounts"

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6877541)

AF

Ariel F.

CEO

> "Struggle with the employee survey part but honestly haven't spent much time trying to figure it out so it may be on us."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7004823)

GS

Gwen S.

Junior Sales Associate

> "It really supports team collaboration and helps keep morale high, even for remote teams."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7048239)

LK

Lizz K.

Executive Administrative Assistant

> "As an admin with insight into budgets, the cost is a little pricey in my opinion."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6873826)

BO

Bailey O.

Solution Center Associate

> "It’s great for making sure employees are able to be recognized for their hard work in moments where they otherwise wouldn’t have been."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7098799)

SK

Stephen K.

Senior Buyer Planner

> "I get failures when attempting to use the app to submit my challenges."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6861935)

MB

Melissa B.

Billing speacialist

> "I used it with my company, we use it to share appreciation between peers weekly and to continue growing."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___7036176)

Amy S.

Director of Registration Operations

> "It can be a little difficulty to navigate if you are new to the system."

[See full review](https://www.capterra.com/p/186557/PerkNow/#Capterra___6873902)

[View Reviews](https://www.capterra.com/p/186557/PerkNow/reviews/)

KH

Kumar H.

Account executive

> "It’s helpful platform for improving employee engagement and recognition and it does what it promises"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

MF

Mitch F.

HR Business Partner

> "One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

Aeryn B.

Artificial Intelligence Engineer VR-AR

> "It allows our employees to choose from a variety of rewards, such as gift cards, days off, or store discounts."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052)

LC

Lucy C.

HRBP

> "The system can sometimes feel a bit clunky and not always user-friendly."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7110258)

LW

Laura W.

People Coordinator

> "The offers are always changing which means you can get some really good deals on different shops at different times, also..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687)

Aeryn B.

Artificial Intelligence Engineer VR-AR

> "The customization options offered are not very flexible and have significant limitations in adapting the platform to the..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6654052)

LW

Laura W.

People Coordinator

> "Overall Reward Gateway is great, truly does what it says on the tin, it is a gateway to all types of rewards, mental..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6518687)

RK

Reena K.

Software Engineer

> "It could be a bit pricy for the smaller businesses and also the user interface could seem a bit tricky to use initially."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614)

AJ

Archit J.

Clasher

> "The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076)

AK

Attila K.

Software Engineer

> "So basically they stole my money - my employer paid it to them, but they just kept it."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

AJ

Archit J.

Clasher

> "Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6819076)

AK

Attila K.

Software Engineer

> "The vouchers I wanted didn't work."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

KH

Kumar H.

Account executive

> "It’s a good tool for boosting engagement without too much effort"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

AK

Attila K.

Software Engineer

> "Uber voucher was just not working."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6833605)

Maria K.

Marketing student

> "Having rewards that are valued for my performance makes me feel motivated to continue being a good employee and highlight..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6508465)

ML

Madeline L.

Marketing Manager

> "the app which is how most of our employees access the site, as they are on the road not in an office, does not have the..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

SB

Stefan B.

Software Integration

> "Reloadable cards are great because you can quickly top-up"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6845935)

JM

John M.

Associate Director, People Systems & Operations

> "Terrible from an admin user POV if integrating with an HRIS- no rules engine means we have to manually script all the rules..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679)

JR

Julie R.

Associate

> "I like the fact that we get rewarded and recognized in an interesting manner."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7060039)

VR

Verified Reviewer

Clinical psychologist

> "I made a transaction via Reward Gateway, which I had to cancel."

[See full review](https://www.capterra.com/p/142701/SmartHub/#GetApp___4936016)

RK

Reena K.

Software Engineer

> "It helps in boosting the morale and increase employee motivation through recognition and rewards."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6713614)

ML

Madeline L.

Marketing Manager

> "response after implementation is delayed from customer support and our contact, don't feel our concerns are acted on for..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

KH

Kumar H.

Account executive

> "I like how easy platform is to use and how everything is in one olace."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___7115941)

MT

Mallory T.

Vice President - Human Resources

> "People seem to like the platform, but as an administrator it's often more trouble than it's worth to use for things like EE..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850)

LS

Laura S.

Benefits Manager

> "Brilliant discounts available to employees plus add on services like R&R."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6837900)

NL

Nele L.

Proposal Coordinator

> "this is super unhelpful considering that the data is based on people who are no longer with our firm and haven't been since..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

MF

Mitch F.

HR Business Partner

> "Reward Gateway was an effective platform for improving employee engagement."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

ML

Madeline L.

Marketing Manager

> "this deters most of our users from utilizing this tool and requires more work for the admin team."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4328022)

VG

Valerie G.

ASST

> "You could navigate through team and your personal contributions pretty easily."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471)

LM

Lauren M.

Director of Organizational Culture

> "Blogs are a little bland with template, lack of engagement with users."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806)

NP

Nick P.

Reward Director

> "Reward gateway helps us bring all our reward and benefits information into one reward portal."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

NL

Nele L.

Proposal Coordinator

> "Most of the time, however, the customer service team makes it the user's fault without proposing actionable solutions."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

SC

Stuart C.

Orthotist

> "Functionality of the website is fantastic - allows for very easy access to company resources if set up to do so by..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4747149)

CP

Chelsey P.

Manager of People & Culture

> "It isn't very "fun" so it's harder to encourage employees and managers to utilize reward gateway."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770)

NP

Nick P.

Reward Director

> "They can also save from a huge selection of discounted sites, and earn cashback, which is very popular. "

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

RC

Rachael C.

HR Programs Lead

> "We currently do not have an account exc. and the one before lacked customer service skills."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

FS

Faith S.

Customer Service Specialists.

> "It has exemplary features which boosts communication and goals among my employees."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699)

RC

Rachael C.

HR Programs Lead

> "Support is a challenge and it takes a lot of time to get a correct answer from them."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

VR

Verified Reviewer

Customer Service

> "Simple to direct individuals to utilize it, data is not difficult to situate also. And should not forget their great..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4918865)

RC

Rachael C.

HR Programs Lead

> "the upload feature is very poor."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313814)

MF

Mitch F.

HR Business Partner

> "I appreciated how easy it made recognising and rewarding colleagues."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6582636)

Guy H.

COO

> "App's and cards are fine, customer service is poor"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484)

VG

Valerie G.

ASST

> "Easy to view your progress."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___6545471)

AA

Alma A.

Assoc. Compensation & Benefits Specialist

> "I don't like the date format."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287873)

TF

Teresa F.

Vice President

> "Our managers enjoy being able to offer monetary rewards in real time and recognizing their employees so that the whole..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255559)

CB

Chuck B.

Director of Business Operations

> "There was a lack of support in making the product thrive."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4289275)

NL

Nele L.

Proposal Coordinator

> "The smarthub building features are great, but we would like to see more design options (changing the color of things such..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

Guy H.

COO

> "Lack of communication around support."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3646484)

NL

Nele L.

Proposal Coordinator

> "We also utilize the platform as an internal website of sorts to share company communications, celebrate culture, etc."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255341)

JM

John M.

Associate Director, People Systems & Operations

> "End of approving twice for the same person)."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4282679)

CP

Chelsey P.

Manager of People & Culture

> "The blog features and ability to create custom pages, smart hubs, etc."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287770)

BS

Bismillah S.

Event Officer

> "Not being able to specify the exact amount you want to buy on the gift card/e-voucher, it has to be in set denominations,..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2575224)

Catrin L.

Head of Global Engagement and Internal Communications

> "We’ve seen so much sharing in the chat, lots of top steppers, we’ve had a book challenge, a fitness bootcamp, fundraisers..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___3466826)

AP

Amy P.

Executive Assistant

> "More photos needed in the options for profile pictures. When looking at the vouchers page, i found it difficult to..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2656447)

DD

Dan D.

Director People and Culture

> "I have since fully taken on the challenge of growing the usage of the tool as a recognition platform and "blog" space for..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4260645)

LK

Laine K.

engineer

> "When trying to access and activate discounts/perks from my company, I find myself having to read the "fine print" section..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2668543)

SC

Stuart C.

Orthotist

> "Wide variety of offers, many of which are great value and very easy to apply. Though I have yet to use it personally, many..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4747149)

ST

Sean T.

FSP

> "I HATE this system as it is not set up to actually reward hard work or exceptional performance but allows anyone to give..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313199)

NP

Nick P.

Reward Director

> "Pricing feels fair for the value and quality of the service."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

JK

Jean K.

Comptroller

> "I also don't like that too many employees can use the "stock" wording and not have to come up with a specific instance that..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313563)

FS

Faith S.

Customer Service Specialists.

> "This software really boosted my employees skills and vision."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045699)

LR

Lacey R.

Administrative Assistant

> "It can take a really long time to open up from the email link to the web browser"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313327)

MT

Mallory T.

Vice President - Human Resources

> "The social recognition wall has been a great way to increase peer-to-peer recognition and employee engagement. "

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4313850)

AM

Amy M.

Digital Media Coordinator

> "Sometimes I forget to recognize people by the end of the month and points expire."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2318424)

VR

Verified Reviewer

Account Executive

> "it has a lot of options and the mass search features seem adequate"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4436561)

PD

Paul D.

Consultant

> "You can't change a public review to a private review, and I have accidentally given what should've been private..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313406)

DM

Devin M.

HR Generalist

> "I love that it is an all-in-one place for employee engagement and communication."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255643)

DT

Dan T.

Marketing Manager

> "I don't think it is a sustainable program to maintain with cost cuts because of COVID."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2322940)

LM

Lauren M.

Director of Organizational Culture

> "I really enjoyed it for the engagement aspect, however our users didn't really grasp the importance of its usage."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287806)

AG

Austin G.

Supervisor

> "Very few people are actually on the computer throughout the day so its hard for fond points to get around."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2314091)

RB

Ryan B.

VP, HR

> "The fact that it interfaces so well with ADP is a huge plus and I do like the employee home page..."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255569)

MH

Matt H.

Systems Analyst

> "Sometimes the email communications seem generic and spammy."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313144)

SG

Stacey G.

HR Generalist

> "We also love that Reward Gateway keeps track of the employees' anniversaries!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287782)

SB

Stephanie B.

Regional director

> "Too many area exclusions particularly for Hawaii."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2243801)

NP

Nick P.

Reward Director

> "As a business they are very easy to work with."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___5045897)

LF

Luis F.

Scientist

> "Also, it is difficult to understand the conversion between points and money"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313735)

DM

Devin M.

HR Generalist

> "From the demo/sales pitch to implementation to going live has been amazing and the level of support received was amazing!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4255643)

MC

Mark C.

Director

> "The integration with slack is not very intuitive."

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2313254)

SG

Stacey G.

HR Generalist

> "The employees love getting recognized for their achievements, so the cards and gifts are always well received by the staff!"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___4287782)

NB

Noelle B.

Programme Manager

> "Responding to emails from the software - you are unable"

[See full review](https://www.capterra.com/p/142701/SmartHub/#Capterra___2689644)

[View Reviews](https://www.capterra.com/p/142701/SmartHub/reviews/)

## User interface

4.83 (749)

4.52 (346)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

AI Copilot

150

Important

AI/Machine Learning

120

Important

Nectar

26/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/186557/PerkNow/#features)

Reward Gateway

Top features

27/37

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Process/Workflow Automation
-   Recognition Tracking
-   Reminders
-   Reporting/Analytics
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/142701/SmartHub/#features)

### Recognition

No recognitions have been awarded to Nectar

No recognitions have been awarded to Reward Gateway

### Deployment & support

Nectar

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Reward Gateway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nectar

-   By Nectar HR
-   Located in United States
-   Founded in 2017

Reward Gateway

-   By Edenred
-   Located in United Kingdom
-   Founded in 2006

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Features

4.8

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/140428-142701/Awardco-Employee-Performance-vs-SmartHub)

[Nectar](https://www.capterra.com/p/186557/PerkNow/)[4.83 (749)](https://www.capterra.com/p/186557/PerkNow/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$4000/year

Price

$29/month

4.7

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-186557/Connecteam-vs-PerkNow)

[Reward Gateway](https://www.capterra.com/p/142701/SmartHub/)[4.52 (346)](https://www.capterra.com/p/142701/SmartHub/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142701-153140/SmartHub-vs-Connecteam)