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From chair renters to multi-location salons, Insight Software is used by over 8,000 growing businesses and 50,000 users in the United States, Canada and around the world.
Service providers in the beauty and wellness industry, looking for an online booking & business management platform.
Definitely do your research, there are much better salon software brands out there. So happy we finally made the move and saved money with so much more that benefits us and our clients.
Difficult to use, difficult to learn, terrible customer support, very little training or assistance with set-up. Lots of reports, however, most of them are pretty useless.
It is very reliable and the customer service is excellent. I use the cloud version with online booking being one of the many benefits.
What I am most upset about was them turning off my program when I tried to call not once but twice to make a payment with them.
The customer support and sales staff have been fantastic. Incredibly nice and patient as I got the system up and going, and they've continued to be helpful as I tweak things here and there.
The reports were confusing, more so than any other software I've used.
I love the ease of reports and download to quickbooks for simplified bookkeeping process. The online booking is excellent for customer convenience and retention.
I was very scared to get a new system in the shop. But after it was all set up and working for about six months.
The price, amazing customer support, user friendly, easy to use, all features are helpful for anyone owning a business.
Always says it’s something I must’ve done when I’ve done nothing. And never been offered any type of compensation for appointments lost due to app going down sometimes for an entire day.
I love that the interface is easy for both the salon and our clients to use. Its awesome that I have so many different reports at my fingertips.
Can be confusing to clients when multiple employees are taking appointments.
Great , easy to use product with some fantastic tools to make managing your business easier so you can focus on your customers.
Sometimes when processing payments it get confusing.
Benefits include my clients finding other beauty services on the same app so they love finding their beauty pros in one spot! managing my appointments is effortless so I can focus behind the chair.
They billed me on the third of this month and then again on the 11th for $29. They also charged me $29 for messaging which I opted out of when I first got the app but they charged me anyway.
Piotr K.: Hi, my name is Piotr. I'm a founder and co-owner of the beauty shop. We use Booksy for our everyday operations. We give this tool five out of five. For more reviews like that, click below. We consider different options available on the Polish market actually, but we chose Booksy for its competitive offer when it comes to pricing and the scope of services it offers. Booksy is the biggest player on the market. It was a top of mind choice for us, and then we started digging deeper. The contact with sales reps was very easy and they actually convinced us that this is all we need for actually for a good price. The onboarding process was easy. The sales team was available for us to answer any questions. There was a short walk-through provided to us as administrators and for the team, and then setting up everything was just so straightforward. We could do this on our own. Booksy was a perfect match for us, for the beauty shop that employed 10 to five people at a time. I think it should still work for the bigger companies, so definitely, I recommend everyone to give it a try.
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