# Compare Booksy Biz vs Vagaro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Booksy Biz and Vagaro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142741-153752/Booksy-vs-Vagaro

---

# Booksy Biz vs Vagaro Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Booksy BizVagaro2/4 selected

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[## Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

SB

EC

Based on [480 reviews](#user-reviews)

Positive

409

Neutral

26

Negative

45

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,632 reviews](#user-reviews)

Positive

3,423

Neutral

120

Negative

89

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## Summary

* * *

Key features rated by users

Features selected based on 17,184 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Not enough reviews

Feature ratings

Appointment Management

4.5

Online Booking

4.3

Calendar Management

4.5

Credit Card Processing

5.0

Availability Management

5.0

83%Fit

High performer

Feature ratings

Appointment Management

4.7

Online Booking

4.6

Calendar Management

4.6

Credit Card Processing

4.6

Availability Management

4.4

User satisfaction

User satisfaction

4.4

User reviews[480](https://www.capterra.com/p/142741/Booksy/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

User satisfaction

4.7

User reviews[3,632](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$29.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Services providers such as Barbers, Hair Salons, Nail Salons, and others in the Beauty and Wellness industry, looking for an online booking & business management platform.

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

## User reviews

Pros & cons

SB

ShaQuila B.

Salon Owner

> "What I liked most about Booksy Biz is clients can book at ANYTIME, even 3am, without having to reach out to me, and the..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

Shawna S.

Head of Marketing

> "I spent more time troubleshooting issues, re-entering details, and hunting for settings than actually using it to manage bookings."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

EC

Emely C.

Cosmetilogy

> "It has supported the growth of my business by making scheduling more efficient and professional, and my clients appreciate how..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

JS

Jekairea S.

Cosmetologist

> "It deters clients away from booking unless providers know the loophole of just googling Booksy and searching the stylist there..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032828)

JG

John G.

Barber

> "Love the fully integrated app and platform for business owners and customers alike; the Boost feature is great for attracting new..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

KG

Kristen G.

Spray tan artist

> "Clients have to download the app to book their appointments and sometimes that is not desirable as the client"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7081112)

AM

Alison M.

Data Analyst

> "Booksy Biz's strong reporting features helped us identify peak times for campus services, making staffing and resource allocation..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

DA

David A.

Licensed Barber

> "Overall no issues except for an update that was done that every client who paid with card on file was set to autopay in which..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

AP

Anitra P.

Owner Stylist

> "Its strengths lie in enabling self-booking, managing clients, and integrating features to help businesses grow."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032771)

NM

Nikki M.

Owner

> "The least thing I like about Booksy is not being able to put on file their credit card and not making the Client in their profile."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

BS

Brian S.

Barber

> "Customization options, features, scheduling and appointment management are what I like about the booksy app"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032969)

Shawna S.

Head of Marketing

> "Customer support is slow to respond, and updates sometimes break features that were previously working."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

SL

Sesly L.

Cosmetologist

> "Great for booking clients online and charging the clients for your services all in one area, also the no show fees are great!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7021455)

NM

Nikki M.

Owner

> "There are a lot of clients who have a credit card that no longer work so when you try to charge the cancel fee or no-show it does..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

AM

Alison M.

Data Analyst

> "Automated reminders have cut down on no-shows and offered valuable insights into how students prefer to be contacted, guiding our..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

Shawna S.

Head of Marketing

> "My overall experience has been disappointing. While the client-facing side looks polished, the administrative experience is..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

IVL

Iris Viviana L.

Owner

> "The platform makes scheduling simple, keeps everything organized, and helps me stay on top of appointments without the stress."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

SB

ShaQuila B.

Salon Owner

> "What I least like about Booksy Biz is it being a little harder for the older, not so tech savvy, clients to understand,..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

KS

Kirk S.

Barber

> "Scheduling and Appointment Management, really like the reminders for me and clients, marketing emails snd text msg."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033189)

EH

Ethan H.

Barber

> "I’m not fun on the boost program because everyone in my area is boosted and it’s not any advantage of having the boost program. ..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

KD

Kris D.

Barber

> "I can take payments, communicate with clients adjust my hours all with ease and quickly and concisely."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039303)

MR

Mary R.

Nail Tech

> "Its not to bad , it will be once in a while I just hate having a number on profile to be reached at and getting scam messages and..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

JF

Jace F.

Detailer

> "I like how you can see the money aspect of things and how secure the website is and allows for you to customize"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032840)

IM

Imani M.

Barber

> "Sometime the mobile app can take a while to load or update information in the calendar."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

LJ

LeeLee J.

Barb

> "That it keep me organized to my liking and it help me promote in easier ways and people can book and ask questions when ever"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032893)

CD

Chastity D.

Loctician

> "I can't identify that price to secure the accurate deposits at booking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032931)

HM

Heather M.

Hair Stulist

> "Loving all the features, including Booksy reminders for appts and messaging clients after their appt to leave a review"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033625)

JG

Jessy G.

Barber

> "Honestly the only I probably don’t like is the it’s a $35 fee each month to use the booksy app I need my every dollar I can make"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033129)

DA

David A.

Licensed Barber

> "I don’t need to constantly answer phone calls or do heavy marketing the open network on the client app helps bring people to me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

SG

Sandra G.

Cosmetologist

> "It became a bad experience when I had to fight for my money too many times."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7145776)

JM

Jackie M.

Hairstylist

> "Booking, rescheduling, and managing appointments are very simple, and everything stays organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

RS

Rima S.

Owner and operator

> "Takes way too long for me to recieve my money and i don’t like how they take some money from me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032801)

KY

Karen Y.

Barber

> "I’m able to get payments a lot faster they are deposited into my account by the end of the day every business day"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032824)

MF

Marie F.

Hair braiding salon braiderlocs

> "I am paying for nothing.how can one clients who i refuse to take her due to disrespectful character come and write lies ..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

JA

Jose A.

Barber

> "I like the simplicity of the system, very editable and it helps me categorize every service at a great price"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

TH

Tat H.

Hairstylist

> "I do not like that the boost steals your potential clients found off of social handles and make it theirs"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

YE

Ylse E.

CEO

> "The app sends automatic reminders, which helps reduce no-shows."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

JA

Jose A.

Barber

> "Clients find it difficult to select the barber of choice it’s difficult to see their availability days in advance"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

LN

Lens N.

Nail tech

> "The Scheduling and Appointment Management has been incredible and we believe it has helped our customers book as well."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020982)

RL

Robert L.

Barber

> "Boost features, feel like 30% of the service is way too much."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033450)

AF

Avonti F.

Hairstylist

> "I love how Booksy keeps my schedule organized, lets clients book 24/7, and makes my life easier."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020224)

BM

Barbara M.

Nail Salon owner

> "The fees on my transactions are the only thing I don't likeabout Booksy but it is definitely worth it as every CC machine comes..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

TR

Thomas R.

Barber

> "Keeps me well organized , held to keep my schedule free and away from distractions, whenever I’m booked up"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033029)

MF

Marie F.

Hair braiding salon braiderlocs

> "Just Disaster since client left fake reviews to destroy my business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

FL

Frederica L.

Massage therapist

> "I love the platform in allowing Clients to schedule and pay on line."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JY

Jasmine Y.

Barbershop

> "Some elderly doesn't want to deal with app because technical issues."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032938)

FL

Frederica L.

Massage therapist

> "I like that clients can pre pay before so I am protected with my time and scheduling."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JG

John G.

Barber

> "The invoicing has a lot to be desired, hence the 4/5 stars."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

JR

Jacob R.

Barber

> "Booksy has been great with time and appointment management and even bringing in some new clients that discovered me through the..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033039)

RM

Russ M.

Barber

> "I had trouble getting my Facebook linked to it"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033616)

MB

Marcedes B.

Barber

> "I liked how I could customize my website to how I like it and how to promote myself and business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020291)

IM

Imani M.

Barber

> "Basically it can be glitchy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

KA

Kaye A.

Owner

> "Ease of scheduling, the array of settings and the fact that you can message clients in regards to their appointments"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

RS

Rosie S.

Stylist

> "The fees are a bit much for me.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

JC

Jessica C.

Office Manager

> "You can easily share links on your social platform or via text."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6827806)

TH

Tat H.

Hairstylist

> "I don’t like that we can’t create a policy list"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

RD

Robert D.

Barber

> "Booksy Biz has been a lifesaver as a new barber and has really helped me build and organize and grow as a barber."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032884)

MR

Mary R.

Nail Tech

> "The only thing that I don't like is getting scam messages!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

GB

Gedion B.

Customer Manager

> "Books Biz is the most effective way to manage appointments,schedule interviews and reservations."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6752949)

EL

Elijah L.

Barber

> "Some people have had trouble using my link"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032848)

ML

Mireya L.

barber

> "I love the flexibility it has to schedule customers and tailor it to your liking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033498)

IVL

Iris Viviana L.

Owner

> "In time it can cost large"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

YE

Ylse E.

CEO

> "I love that clients can book anytime, and I can keep everything organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

MB

Maleika B.

Owner

> "I had to go to another provider for that service."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032896)

AM

Alison M.

Data Analyst

> "Integration with our student information system has improved tracking of student engagement."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

SI

Sergey I.

oner

> "Horrible service and I am losing clients and money because of fake accounts."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

KA

Kaye A.

Owner

> "Not as many clients as I thought would come through the platform but overall experience is ok I wish the merchant fess were a bit..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

BM

Barbara M.

Nail Salon owner

> "The pricing is ok but I don't really enjoy paying fees on each transaction."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

AH

Alyse H.

Hairstylist

> "My overall experience has been great, I think its worth the money and I love that I can send an automated text for a review and..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032844)

RS

Rosie S.

Stylist

> "I really don’t care for the extra charges.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

JM

Jackie M.

Hairstylist

> "It’s user-friendly, even for clients who aren’t very tech-savvy, and the pricing is fair compared to other booking platforms I’ve..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

CA

Chelsey A.

Office manager/ dispensing optician

> "We were required to input an email address for each patient but couldn’t reuse an email for multiple patients, making it very..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___3737039)

LP

Larissa P.

Aesthetician

> "I love working with Booksy, the app is easy to understand, the employees are attentive and the tools they provide to help your..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020468)

NB

Natalia B.

Director

> "I have been informed by Booksy that I should provide ANY bank details with my name on it so as I work 7 days a week and banks..."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___4454646)

EH

Ethan H.

Barber

> "It’s a great company to build clientele but you have to realize you compete with a lot of other barbers in the area."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

SI

Sergey I.

oner

> "I had a terrible experience with Booksy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

EC

Emely C.

Cosmetilogy

> "It is easy to use, reliable, and helps streamline client bookings, reminders, and payment processing."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

PL

Paige L.

Eyelash Technician and Artist

> "So expensive!!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6422484)

KT

Kyrk T.

Owner

> "The fact that so many people is on the app helps to promote who you are and your gift."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032769)

EH

Elizabeth H.

Massage Therapist

> "You are not able to prevent last minute cancellations unless you sign up for payment processing with them, which is ridiculous."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___3644986)

[View Reviews](https://www.capterra.com/p/142741/Booksy/reviews/)

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance...."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING"..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not very..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who booked..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

HG

Hestin G.

Owner

> "UI - The application frequently freezes up, screens lock you into a window, forcing you to refresh the page, losing all information contained."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6302125)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

LR

Lisa R.

Hair stylist

> "I love the extensive records that I can access for clients and for business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131093)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

TE

Thary E.

Lash Artist

> "I’ve been using this for a few years now and it’s been okay so far minus the updates sometimes can cause glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128209)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

LS

Lynn S.

Owner esthetician

> "Vagaro integrated seamlessly with my bookkeeping software ."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128446)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

## User interface

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

4.41 (480)

4.67 (3,632)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Booksy Biz

29/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142741/Booksy/#features)

Vagaro

Top features

31/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

### Recognition

Booksy Biz is recognized as a top-rated tool in 3 Capterra Shortlist reports

Vagaro is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Booksy Biz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Booksy Biz

-   By Booksy
-   Located in United States
-   Founded in 2014

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

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Contact vendor for pricing

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

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4.6

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[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

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[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

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[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

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4.6

[View full comparison](https://www.capterra.com/compare/142741-191978/Booksy-vs-Acuity-Scheduling)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$23.99/month

Price

$0

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153752-195467/Vagaro-vs-Care-Patron)

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$29.99/month

Price

$99/month

4.3

Features

4.0

4.4

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-142741/MINDBODY-vs-Booksy)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$23.99/month

Price

€9.9/month

4.6

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-153752/Simplybook-me-vs-Vagaro)