# Compare Booksy Biz vs Square Appointments 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Booksy Biz and Square Appointments based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142741-170263/Booksy-vs-Square-Appointments

---

# Booksy Biz vs Square Appointments Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Booksy BizSquare Appointments2/4 selected

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (256)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

[## Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

SB

EC

Based on [480 reviews](#user-reviews)

Positive

409

Neutral

26

Negative

45

[## Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (256)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [256 reviews](#user-reviews)

Positive

218

Neutral

30

Negative

8

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,184 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Not enough reviews

Feature ratings

Appointment Management

4.5

Online Booking

4.3

Calendar Management

4.5

Credit Card Processing

5.0

Availability Management

5.0

79%Fit

High performer

Feature ratings

Appointment Management

4.5

Online Booking

4.4

Calendar Management

4.5

Credit Card Processing

4.0

Availability Management

4.6

User satisfaction

User satisfaction

4.4

User reviews[480](https://www.capterra.com/p/142741/Booksy/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[256](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$29.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Services providers such as Barbers, Hair Salons, Nail Salons, and others in the Beauty and Wellness industry, looking for an online booking & business management platform.

Best for

Square Appointments is used by beauty salons, barbershops, hair salons, nail salons, day spas, tattoo & piercing studios, med spas, fitness centers, and professional service providers.

## User reviews

Pros & cons

SB

ShaQuila B.

Salon Owner

> "What I liked most about Booksy Biz is clients can book at ANYTIME, even 3am, without having to reach out to me, and the..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

Shawna S.

Head of Marketing

> "I spent more time troubleshooting issues, re-entering details, and hunting for settings than actually using it to manage bookings."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

EC

Emely C.

Cosmetilogy

> "It has supported the growth of my business by making scheduling more efficient and professional, and my clients appreciate how..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

JS

Jekairea S.

Cosmetologist

> "It deters clients away from booking unless providers know the loophole of just googling Booksy and searching the stylist there..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032828)

JG

John G.

Barber

> "Love the fully integrated app and platform for business owners and customers alike; the Boost feature is great for attracting new..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

KG

Kristen G.

Spray tan artist

> "Clients have to download the app to book their appointments and sometimes that is not desirable as the client"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7081112)

AM

Alison M.

Data Analyst

> "Booksy Biz's strong reporting features helped us identify peak times for campus services, making staffing and resource allocation..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

DA

David A.

Licensed Barber

> "Overall no issues except for an update that was done that every client who paid with card on file was set to autopay in which..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

AP

Anitra P.

Owner Stylist

> "Its strengths lie in enabling self-booking, managing clients, and integrating features to help businesses grow."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032771)

NM

Nikki M.

Owner

> "The least thing I like about Booksy is not being able to put on file their credit card and not making the Client in their profile."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

BS

Brian S.

Barber

> "Customization options, features, scheduling and appointment management are what I like about the booksy app"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032969)

Shawna S.

Head of Marketing

> "Customer support is slow to respond, and updates sometimes break features that were previously working."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

SL

Sesly L.

Cosmetologist

> "Great for booking clients online and charging the clients for your services all in one area, also the no show fees are great!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7021455)

NM

Nikki M.

Owner

> "There are a lot of clients who have a credit card that no longer work so when you try to charge the cancel fee or no-show it does..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

AM

Alison M.

Data Analyst

> "Automated reminders have cut down on no-shows and offered valuable insights into how students prefer to be contacted, guiding our..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

Shawna S.

Head of Marketing

> "My overall experience has been disappointing. While the client-facing side looks polished, the administrative experience is..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

IVL

Iris Viviana L.

Owner

> "The platform makes scheduling simple, keeps everything organized, and helps me stay on top of appointments without the stress."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

SB

ShaQuila B.

Salon Owner

> "What I least like about Booksy Biz is it being a little harder for the older, not so tech savvy, clients to understand,..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

KS

Kirk S.

Barber

> "Scheduling and Appointment Management, really like the reminders for me and clients, marketing emails snd text msg."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033189)

EH

Ethan H.

Barber

> "I’m not fun on the boost program because everyone in my area is boosted and it’s not any advantage of having the boost program. ..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

KD

Kris D.

Barber

> "I can take payments, communicate with clients adjust my hours all with ease and quickly and concisely."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039303)

MR

Mary R.

Nail Tech

> "Its not to bad , it will be once in a while I just hate having a number on profile to be reached at and getting scam messages and..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

JF

Jace F.

Detailer

> "I like how you can see the money aspect of things and how secure the website is and allows for you to customize"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032840)

IM

Imani M.

Barber

> "Sometime the mobile app can take a while to load or update information in the calendar."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

LJ

LeeLee J.

Barb

> "That it keep me organized to my liking and it help me promote in easier ways and people can book and ask questions when ever"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032893)

CD

Chastity D.

Loctician

> "I can't identify that price to secure the accurate deposits at booking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032931)

HM

Heather M.

Hair Stulist

> "Loving all the features, including Booksy reminders for appts and messaging clients after their appt to leave a review"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033625)

JG

Jessy G.

Barber

> "Honestly the only I probably don’t like is the it’s a $35 fee each month to use the booksy app I need my every dollar I can make"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033129)

DA

David A.

Licensed Barber

> "I don’t need to constantly answer phone calls or do heavy marketing the open network on the client app helps bring people to me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

SG

Sandra G.

Cosmetologist

> "It became a bad experience when I had to fight for my money too many times."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7145776)

JM

Jackie M.

Hairstylist

> "Booking, rescheduling, and managing appointments are very simple, and everything stays organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

RS

Rima S.

Owner and operator

> "Takes way too long for me to recieve my money and i don’t like how they take some money from me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032801)

KY

Karen Y.

Barber

> "I’m able to get payments a lot faster they are deposited into my account by the end of the day every business day"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032824)

MF

Marie F.

Hair braiding salon braiderlocs

> "I am paying for nothing.how can one clients who i refuse to take her due to disrespectful character come and write lies ..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

JA

Jose A.

Barber

> "I like the simplicity of the system, very editable and it helps me categorize every service at a great price"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

TH

Tat H.

Hairstylist

> "I do not like that the boost steals your potential clients found off of social handles and make it theirs"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

YE

Ylse E.

CEO

> "The app sends automatic reminders, which helps reduce no-shows."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

JA

Jose A.

Barber

> "Clients find it difficult to select the barber of choice it’s difficult to see their availability days in advance"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

LN

Lens N.

Nail tech

> "The Scheduling and Appointment Management has been incredible and we believe it has helped our customers book as well."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020982)

RL

Robert L.

Barber

> "Boost features, feel like 30% of the service is way too much."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033450)

AF

Avonti F.

Hairstylist

> "I love how Booksy keeps my schedule organized, lets clients book 24/7, and makes my life easier."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020224)

BM

Barbara M.

Nail Salon owner

> "The fees on my transactions are the only thing I don't likeabout Booksy but it is definitely worth it as every CC machine comes..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

TR

Thomas R.

Barber

> "Keeps me well organized , held to keep my schedule free and away from distractions, whenever I’m booked up"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033029)

MF

Marie F.

Hair braiding salon braiderlocs

> "Just Disaster since client left fake reviews to destroy my business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

FL

Frederica L.

Massage therapist

> "I love the platform in allowing Clients to schedule and pay on line."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JY

Jasmine Y.

Barbershop

> "Some elderly doesn't want to deal with app because technical issues."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032938)

FL

Frederica L.

Massage therapist

> "I like that clients can pre pay before so I am protected with my time and scheduling."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JG

John G.

Barber

> "The invoicing has a lot to be desired, hence the 4/5 stars."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

JR

Jacob R.

Barber

> "Booksy has been great with time and appointment management and even bringing in some new clients that discovered me through the..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033039)

RM

Russ M.

Barber

> "I had trouble getting my Facebook linked to it"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033616)

MB

Marcedes B.

Barber

> "I liked how I could customize my website to how I like it and how to promote myself and business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020291)

IM

Imani M.

Barber

> "Basically it can be glitchy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

KA

Kaye A.

Owner

> "Ease of scheduling, the array of settings and the fact that you can message clients in regards to their appointments"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

RS

Rosie S.

Stylist

> "The fees are a bit much for me.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

JC

Jessica C.

Office Manager

> "You can easily share links on your social platform or via text."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6827806)

TH

Tat H.

Hairstylist

> "I don’t like that we can’t create a policy list"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

RD

Robert D.

Barber

> "Booksy Biz has been a lifesaver as a new barber and has really helped me build and organize and grow as a barber."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032884)

MR

Mary R.

Nail Tech

> "The only thing that I don't like is getting scam messages!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

GB

Gedion B.

Customer Manager

> "Books Biz is the most effective way to manage appointments,schedule interviews and reservations."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6752949)

EL

Elijah L.

Barber

> "Some people have had trouble using my link"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032848)

ML

Mireya L.

barber

> "I love the flexibility it has to schedule customers and tailor it to your liking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033498)

IVL

Iris Viviana L.

Owner

> "In time it can cost large"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

YE

Ylse E.

CEO

> "I love that clients can book anytime, and I can keep everything organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

MB

Maleika B.

Owner

> "I had to go to another provider for that service."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032896)

AM

Alison M.

Data Analyst

> "Integration with our student information system has improved tracking of student engagement."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

SI

Sergey I.

oner

> "Horrible service and I am losing clients and money because of fake accounts."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

KA

Kaye A.

Owner

> "Not as many clients as I thought would come through the platform but overall experience is ok I wish the merchant fess were a bit..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

BM

Barbara M.

Nail Salon owner

> "The pricing is ok but I don't really enjoy paying fees on each transaction."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

AH

Alyse H.

Hairstylist

> "My overall experience has been great, I think its worth the money and I love that I can send an automated text for a review and..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032844)

RS

Rosie S.

Stylist

> "I really don’t care for the extra charges.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

JM

Jackie M.

Hairstylist

> "It’s user-friendly, even for clients who aren’t very tech-savvy, and the pricing is fair compared to other booking platforms I’ve..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

CA

Chelsey A.

Office manager/ dispensing optician

> "We were required to input an email address for each patient but couldn’t reuse an email for multiple patients, making it very..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___3737039)

LP

Larissa P.

Aesthetician

> "I love working with Booksy, the app is easy to understand, the employees are attentive and the tools they provide to help your..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020468)

NB

Natalia B.

Director

> "I have been informed by Booksy that I should provide ANY bank details with my name on it so as I work 7 days a week and banks..."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___4454646)

EH

Ethan H.

Barber

> "It’s a great company to build clientele but you have to realize you compete with a lot of other barbers in the area."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

SI

Sergey I.

oner

> "I had a terrible experience with Booksy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

EC

Emely C.

Cosmetilogy

> "It is easy to use, reliable, and helps streamline client bookings, reminders, and payment processing."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

PL

Paige L.

Eyelash Technician and Artist

> "So expensive!!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6422484)

KT

Kyrk T.

Owner

> "The fact that so many people is on the app helps to promote who you are and your gift."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032769)

EH

Elizabeth H.

Massage Therapist

> "You are not able to prevent last minute cancellations unless you sign up for payment processing with them, which is ridiculous."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___3644986)

[View Reviews](https://www.capterra.com/p/142741/Booksy/reviews/)

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Built-In (paid) Marketing Tools & Loyalty - email and text campaigns, unique discounts, track customer engagement, get people back to..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

VR

Veronica R.

Owner

> "AI assistant lost us lots of clients - as well as the charge to credit card on file did not work for us for some reason."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822499)

TL

Tori L.

Onwer

> "They also have Square Online which allows you to sell products online to your customers with the option for shipping or curbside pickup."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

MW

Marissa W.

Licensed Massage Therapist

> "It was alright, I wasn’t impressed with the menus or the customer service when I needed specific help with something"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7055382)

MC

Miracle C.

Stylist

> "I enjoy square appointments because it also works with square payments. After I am done with my salon service I can just tell my stylist..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

HJ

Heather J.

Owner and Electrologist

> "You couldn’t safe pictures or documents under client profiles."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6812123)

DE

Dometo E.

Lash Tech

> "I loved how Square has a free version that integrates with Google Business Page and my clients can set their appointments simply through..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

NT

Nicole T.

Tax Professional

> "It became a problem with using the app after the free trial."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7066785)

MC

Miracle C.

Stylist

> "I enjoy the fact that after your first appointment it saves your info and after that you can just enter your phone number and everything..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

LB

Latoya B.

founder

> "I didnt like how the appointment scheduler was limited, it seems to be challenging to set the appointments up to vary from day to day"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6717050)

KH

Kylinn H.

Hairstylist

> "I have my own business but still old school with scheduling. If I transformed into an online scheduling system, it definitely would be a..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

DE

Dometo E.

Lash Tech

> "Also, the appointment setting section did not have a place for client to pay deposits."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

RH

Robyn H.

Owner

> "The system also follows up for me with a reminder about their upcoming appointments which has cut my cancelation rates down significantly."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

Wanita G.

Owner

> "I was allowed to use it anf tap to pay woth my phone, but then i just got suspended out of the blue."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6647452)

SK

Scott K.

Speech pathologist

> "Patients get notifications and reminders of appointments and the software was easy to use."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7121038)

NH

Nathan H.

Chiropractor

> "Can be difficult to get a full grasp on scheduling multiple treatment types and providers."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6764831)

TL

Tori L.

Onwer

> "I also love that Square has a savings account option so you can easily set aside a certain percentage of your sales for taxes or general..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

TN

Tomm N.

Luthier

> "We cannot edit outgoing text messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586533)

RH

Robyn H.

Owner

> "Even if I'm unable to physically speak to my customer because I'm busy, they are still able to easily schedule with me so I don't miss a..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

BM

Bryan M.

COO

> "This prevents us from taking appointments straight from Google."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6606090)

Desiree G.

Peer support

> "It helps you make and keep track of appointments also sends SMS messages to remind you ahead of time. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6711302)

AA

Ashley A.

Owner

> "I do notice that I can’t message a client first on the “Messages” section, it only allows me to reply to a text message that they have..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4868973)

Mai M.

Managing Director

> "I remain excited to continue integrating Square Appointments to all of our services."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7108795)

MP

Morgan P.

Wedding photographer

> "I believe the processing fees are average, I wish it could be more competitive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6484260)

KY

Kimberly Y.

Customer Support Representative

> "I have had a great experience with Square appointments and the amount of customer I have book has really helped me and the business."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6873380)

TN

Tracy N.

Owner

> "Complete and utter CROOKS. and very angry about this as i barely have a minute as it is to scratch myself - very busy massage therapist."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6508724)

ML

Mateo L.

Owner

> "We're all about automation to reduce the amount of manual admin work so we can focus on our craft and Square meets our needs!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6594759)

JM

Jazzmen M.

Ceo

> "The monthly subscription always digs a hole into my pocket like a drill"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6675639)

Ava H.

Senior Staff Engineer

> "I set up a client appointment, and the automatic reminder made sure they showed up on time without me needing to manually send messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6532070)

VR

Verified Reviewer

Founder

> "One of the most significant issues was the inability to collect credit card information via text to secure bookings, which created extra..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

DE

Dometo E.

Lash Tech

> "My overall experience with Square Appointments was very nice because of how easily it was for my clients to book me on Google directly...."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

KN

Kendra N.

Owner

> "I do not like that you cannot allow for double booking in the free version."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5084308)

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Booking Website Included - also easily integrates into Google, Instagram, and Facebook to use their "book now" features"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

KF

Kirsten F.

Dog groomer

> "Not an overly user friendly app, couldn't customize your daily schedule easily"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5059227)

JW

Jocelyn W.

Owner

> "Square appointments has an app which makes management super simple and quick, especially for small businesses."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

RD

Ramona D.

Owner & Remedial Massage Therapist

> "Increased fees for multiple locations. As a small business trying to work multiple locations to gain varied clientele it was counter..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3564522)

AA

Alex A.

Peer support and appointment director

> "The task and project management was super helpful."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7120993)

VR

Verified Reviewer

Founder

> "The double consent requirement was another significant drawback, as it prevented me from reaching out to customers directly through the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

JW

Jocelyn W.

Owner

> "this allowed me to easily set aside taxes and other savings that never hit my account."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

VR

Verified Reviewer

Founder

> "Although I was initially a loyal user of Square Appointments and had been using the platform since its launch, I ultimately made the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

KH

Kylinn H.

Hairstylist

> "This app/website is super easy to access and get around in especially for customers looking to schedule appointments online"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

VR

Verified Reviewer

Founder

> "Additionally, the "create appointment" option was not always available, which caused inconsistencies in the booking process."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

BK

Bridgette K.

Owner

> "My customers also provided great feedback about receiving reminder text messages as an appointment approaches."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6329559)

KT

Kunal T.

CEO

> "The last thing is that if you wish to go paid then it is pretty expensive starting at $35 per month, per location."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

DaQ

Delauréanne Q.

Hairstylist

> "Square appointment is so easy to use and saves me so much time and helps me organise my time efficiently"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7039295)

MJ

Melody J.

Salon Owner & Educator

> "It could be difficult to use on the business end."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4801278)

SH

Shannel H.

Dispatcher

> "There is a waitlist that is great and reminders are a plus"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7007540)

KT

Kunal T.

CEO

> "It uses my time zone everywhere, it makes it super confusing for people who are booking."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

CG

Cardi G.

Sales

> "Square appointments is an easy way to have my clients book."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822092)

KA

KAES A.

surgeon

> "Doesn't integrate with medical EMRs which is unfortunate, this however is not unique to this product as most medical EMRs are very..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2972034)

DP

Doran P.

Esthetician

> "Square appointments is great for my little skincare studio and boutique. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586488)

HH

Hannah H.

Owner

> "I think I tried to set up an automated email or something and I didn't realize that I was able to access that certain feature because we..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2931600)

MG

Milagros G.

Content creator and Social Media Manager

> "My clients still need to know that we have a new app, but most of them are delighted."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6818614)

ZL

Zachery L.

salon owner

> "the flaws in the card on file protection system that can be deleted from the client end cost the business money."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

JW

Jocelyn W.

Owner

> "I also enjoyed the integrations that it had with square banking solutions."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

JK

Jane K.

owner

> "Nothing works. If you import your Google calendar, then the entries are kind of static, you cannot edit them or even read the notes, they..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

SK

Scott K.

Speech pathologist

> "Square is easy to use and very fluid with its design."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7121038)

ZL

Zachery L.

salon owner

> "horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

KK

Kaitlyn K.

Hairstylist

> "I’m grateful for how simple it is."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7129553)

DO

David O.

owner

> "Extortion!!!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3604189)

Mai M.

Managing Director

> "Overall the experience has been seamless and incredibly user friendly!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7108795)

ZL

Zachery L.

salon owner

> "they are my clients not their and they have no right telling me anything about my clients."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

TL

Tori L.

Onwer

> "I have tried many of the other appointment booking services out there and I find Square to be the most reliable."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

WM

Wajeeha M.

Draftsman

> "It gets expensive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2932174)

JW

Jocelyn W.

Owner

> "The integration with square online also makes understanding website conversations very easy."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

JK

Jane K.

owner

> "The calendar is not functional at all."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

[View Reviews](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

## User interface

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

4.41 (480)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

4.46 (256)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Booksy Biz

Top features

29/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142741/Booksy/#features)

Square Appointments

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/170263/Square-Appointments/#features)

### Recognition

Booksy Biz is recognized as a top-rated tool in 3 Capterra Shortlist reports

Square Appointments is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Booksy Biz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square Appointments

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Booksy Biz

-   By Booksy
-   Located in United States
-   Founded in 2014

Square Appointments

-   By Square
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

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Contact vendor for pricing

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