# Compare Booksy Biz vs Acuity Scheduling 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Booksy Biz and Acuity Scheduling based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142741-191978/Booksy-vs-Acuity-Scheduling

---

# Booksy Biz vs Acuity Scheduling Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Booksy BizAcuity Scheduling2/4 selected

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

[## Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

SB

EC

Based on [480 reviews](#user-reviews)

Positive

409

Neutral

26

Negative

45

[## Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [5,745 reviews](#user-reviews)

Positive

5,568

Neutral

147

Negative

30

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,184 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Not enough reviews

Feature ratings

Appointment Management

4.5

Online Booking

4.3

Calendar Management

4.5

Credit Card Processing

5.0

Availability Management

5.0

82%Fit

High performer

Feature ratings

Appointment Management

4.6

Online Booking

4.7

Calendar Management

4.6

Credit Card Processing

4.2

Availability Management

4.6

User satisfaction

User satisfaction

4.4

User reviews[480](https://www.capterra.com/p/142741/Booksy/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

User satisfaction

4.8

User reviews[5,745](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$29.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Services providers such as Barbers, Hair Salons, Nail Salons, and others in the Beauty and Wellness industry, looking for an online booking & business management platform.

Best for

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.

## User reviews

Pros & cons

SB

ShaQuila B.

Salon Owner

> "What I liked most about Booksy Biz is clients can book at ANYTIME, even 3am, without having to reach out to me, and the..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

Shawna S.

Head of Marketing

> "I spent more time troubleshooting issues, re-entering details, and hunting for settings than actually using it to manage bookings."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

EC

Emely C.

Cosmetilogy

> "It has supported the growth of my business by making scheduling more efficient and professional, and my clients appreciate how..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

JS

Jekairea S.

Cosmetologist

> "It deters clients away from booking unless providers know the loophole of just googling Booksy and searching the stylist there..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032828)

JG

John G.

Barber

> "Love the fully integrated app and platform for business owners and customers alike; the Boost feature is great for attracting new..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

KG

Kristen G.

Spray tan artist

> "Clients have to download the app to book their appointments and sometimes that is not desirable as the client"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7081112)

AM

Alison M.

Data Analyst

> "Booksy Biz's strong reporting features helped us identify peak times for campus services, making staffing and resource allocation..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

DA

David A.

Licensed Barber

> "Overall no issues except for an update that was done that every client who paid with card on file was set to autopay in which..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

AP

Anitra P.

Owner Stylist

> "Its strengths lie in enabling self-booking, managing clients, and integrating features to help businesses grow."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032771)

NM

Nikki M.

Owner

> "The least thing I like about Booksy is not being able to put on file their credit card and not making the Client in their profile."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

BS

Brian S.

Barber

> "Customization options, features, scheduling and appointment management are what I like about the booksy app"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032969)

Shawna S.

Head of Marketing

> "Customer support is slow to respond, and updates sometimes break features that were previously working."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

SL

Sesly L.

Cosmetologist

> "Great for booking clients online and charging the clients for your services all in one area, also the no show fees are great!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7021455)

NM

Nikki M.

Owner

> "There are a lot of clients who have a credit card that no longer work so when you try to charge the cancel fee or no-show it does..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

AM

Alison M.

Data Analyst

> "Automated reminders have cut down on no-shows and offered valuable insights into how students prefer to be contacted, guiding our..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

Shawna S.

Head of Marketing

> "My overall experience has been disappointing. While the client-facing side looks polished, the administrative experience is..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

IVL

Iris Viviana L.

Owner

> "The platform makes scheduling simple, keeps everything organized, and helps me stay on top of appointments without the stress."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

SB

ShaQuila B.

Salon Owner

> "What I least like about Booksy Biz is it being a little harder for the older, not so tech savvy, clients to understand,..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

KS

Kirk S.

Barber

> "Scheduling and Appointment Management, really like the reminders for me and clients, marketing emails snd text msg."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033189)

EH

Ethan H.

Barber

> "I’m not fun on the boost program because everyone in my area is boosted and it’s not any advantage of having the boost program. ..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

KD

Kris D.

Barber

> "I can take payments, communicate with clients adjust my hours all with ease and quickly and concisely."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039303)

MR

Mary R.

Nail Tech

> "Its not to bad , it will be once in a while I just hate having a number on profile to be reached at and getting scam messages and..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

JF

Jace F.

Detailer

> "I like how you can see the money aspect of things and how secure the website is and allows for you to customize"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032840)

IM

Imani M.

Barber

> "Sometime the mobile app can take a while to load or update information in the calendar."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

LJ

LeeLee J.

Barb

> "That it keep me organized to my liking and it help me promote in easier ways and people can book and ask questions when ever"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032893)

CD

Chastity D.

Loctician

> "I can't identify that price to secure the accurate deposits at booking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032931)

HM

Heather M.

Hair Stulist

> "Loving all the features, including Booksy reminders for appts and messaging clients after their appt to leave a review"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033625)

JG

Jessy G.

Barber

> "Honestly the only I probably don’t like is the it’s a $35 fee each month to use the booksy app I need my every dollar I can make"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033129)

DA

David A.

Licensed Barber

> "I don’t need to constantly answer phone calls or do heavy marketing the open network on the client app helps bring people to me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

SG

Sandra G.

Cosmetologist

> "It became a bad experience when I had to fight for my money too many times."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7145776)

JM

Jackie M.

Hairstylist

> "Booking, rescheduling, and managing appointments are very simple, and everything stays organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

RS

Rima S.

Owner and operator

> "Takes way too long for me to recieve my money and i don’t like how they take some money from me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032801)

KY

Karen Y.

Barber

> "I’m able to get payments a lot faster they are deposited into my account by the end of the day every business day"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032824)

MF

Marie F.

Hair braiding salon braiderlocs

> "I am paying for nothing.how can one clients who i refuse to take her due to disrespectful character come and write lies ..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

JA

Jose A.

Barber

> "I like the simplicity of the system, very editable and it helps me categorize every service at a great price"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

TH

Tat H.

Hairstylist

> "I do not like that the boost steals your potential clients found off of social handles and make it theirs"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

YE

Ylse E.

CEO

> "The app sends automatic reminders, which helps reduce no-shows."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

JA

Jose A.

Barber

> "Clients find it difficult to select the barber of choice it’s difficult to see their availability days in advance"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

LN

Lens N.

Nail tech

> "The Scheduling and Appointment Management has been incredible and we believe it has helped our customers book as well."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020982)

RL

Robert L.

Barber

> "Boost features, feel like 30% of the service is way too much."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033450)

AF

Avonti F.

Hairstylist

> "I love how Booksy keeps my schedule organized, lets clients book 24/7, and makes my life easier."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020224)

BM

Barbara M.

Nail Salon owner

> "The fees on my transactions are the only thing I don't likeabout Booksy but it is definitely worth it as every CC machine comes..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

TR

Thomas R.

Barber

> "Keeps me well organized , held to keep my schedule free and away from distractions, whenever I’m booked up"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033029)

MF

Marie F.

Hair braiding salon braiderlocs

> "Just Disaster since client left fake reviews to destroy my business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

FL

Frederica L.

Massage therapist

> "I love the platform in allowing Clients to schedule and pay on line."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JY

Jasmine Y.

Barbershop

> "Some elderly doesn't want to deal with app because technical issues."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032938)

FL

Frederica L.

Massage therapist

> "I like that clients can pre pay before so I am protected with my time and scheduling."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JG

John G.

Barber

> "The invoicing has a lot to be desired, hence the 4/5 stars."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

JR

Jacob R.

Barber

> "Booksy has been great with time and appointment management and even bringing in some new clients that discovered me through the..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033039)

RM

Russ M.

Barber

> "I had trouble getting my Facebook linked to it"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033616)

MB

Marcedes B.

Barber

> "I liked how I could customize my website to how I like it and how to promote myself and business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020291)

IM

Imani M.

Barber

> "Basically it can be glitchy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

KA

Kaye A.

Owner

> "Ease of scheduling, the array of settings and the fact that you can message clients in regards to their appointments"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

RS

Rosie S.

Stylist

> "The fees are a bit much for me.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

JC

Jessica C.

Office Manager

> "You can easily share links on your social platform or via text."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6827806)

TH

Tat H.

Hairstylist

> "I don’t like that we can’t create a policy list"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

RD

Robert D.

Barber

> "Booksy Biz has been a lifesaver as a new barber and has really helped me build and organize and grow as a barber."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032884)

MR

Mary R.

Nail Tech

> "The only thing that I don't like is getting scam messages!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

GB

Gedion B.

Customer Manager

> "Books Biz is the most effective way to manage appointments,schedule interviews and reservations."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6752949)

EL

Elijah L.

Barber

> "Some people have had trouble using my link"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032848)

ML

Mireya L.

barber

> "I love the flexibility it has to schedule customers and tailor it to your liking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033498)

IVL

Iris Viviana L.

Owner

> "In time it can cost large"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

YE

Ylse E.

CEO

> "I love that clients can book anytime, and I can keep everything organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

MB

Maleika B.

Owner

> "I had to go to another provider for that service."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032896)

AM

Alison M.

Data Analyst

> "Integration with our student information system has improved tracking of student engagement."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

SI

Sergey I.

oner

> "Horrible service and I am losing clients and money because of fake accounts."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

KA

Kaye A.

Owner

> "Not as many clients as I thought would come through the platform but overall experience is ok I wish the merchant fess were a bit..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

BM

Barbara M.

Nail Salon owner

> "The pricing is ok but I don't really enjoy paying fees on each transaction."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

AH

Alyse H.

Hairstylist

> "My overall experience has been great, I think its worth the money and I love that I can send an automated text for a review and..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032844)

RS

Rosie S.

Stylist

> "I really don’t care for the extra charges.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

JM

Jackie M.

Hairstylist

> "It’s user-friendly, even for clients who aren’t very tech-savvy, and the pricing is fair compared to other booking platforms I’ve..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

CA

Chelsey A.

Office manager/ dispensing optician

> "We were required to input an email address for each patient but couldn’t reuse an email for multiple patients, making it very..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___3737039)

LP

Larissa P.

Aesthetician

> "I love working with Booksy, the app is easy to understand, the employees are attentive and the tools they provide to help your..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020468)

NB

Natalia B.

Director

> "I have been informed by Booksy that I should provide ANY bank details with my name on it so as I work 7 days a week and banks..."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___4454646)

EH

Ethan H.

Barber

> "It’s a great company to build clientele but you have to realize you compete with a lot of other barbers in the area."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

SI

Sergey I.

oner

> "I had a terrible experience with Booksy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

EC

Emely C.

Cosmetilogy

> "It is easy to use, reliable, and helps streamline client bookings, reminders, and payment processing."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

PL

Paige L.

Eyelash Technician and Artist

> "So expensive!!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6422484)

KT

Kyrk T.

Owner

> "The fact that so many people is on the app helps to promote who you are and your gift."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032769)

EH

Elizabeth H.

Massage Therapist

> "You are not able to prevent last minute cancellations unless you sign up for payment processing with them, which is ridiculous."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___3644986)

[View Reviews](https://www.capterra.com/p/142741/Booksy/reviews/)

KR

Kevin R.

Accountant

> "I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which saves me so much..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

BM

Brazola M.

Medical Assistant

> "Some cons for Acuity Scheduling are it can be expensive for small businesses and it has no free tier like other apps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

RR

Riley R.

Legal Project Analyst

> "You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and professional."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7104048)

Eric T.

Director, Digital Transformation

> "The only real issue that we ran into is the inability for an Admin to manage the actual configurations for the end-users. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

VR

Verified Reviewer

Owner

> "Acuity Scheduling is a great tool for scheduling appointments, I love that your able to make it look like your own website and out your own..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7091377)

Hannah K.

Vice President

> "Also, since Acuity was acquired recently, it makes you re-log into your account like every half hour and it is VERY annoying."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7070780)

BM

Brazola M.

Medical Assistant

> "I like Acuity Scheduling because you can customize your booking pages with your brand, like your logo and color schemes."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

Christine B.

Pilates transformation expert

> "When I was using it, there was no customer service to call if you were unsure of how to set up a specific if/then."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149)

VR

Verified Reviewer

Tech Support Engineer

> "it also allows me to create meeting links on Google Meets too which makes the integration so useful!"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7087086)

IC

Isabella C.

CEO

> "Acuity has some clunky UI/UX and lack of features occasionally, and I've had to contact customer support many times to figure out how to do..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6821486)

Eric T.

Director, Digital Transformation

> "Combined with low-code/no-code platforms, Acuity was flexible enough to support a multi-user environment, requiring minimal administrative..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

VR

Verified Reviewer

Founder, Coach

> "Also for some inexplicable reason, it keeps disconnecting from my zoom - which is frustrating."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7098336)

Jen H.

CEO

> "I love how customizable everything is—from intake forms to availability settings—so it actually fits my workflow instead of forcing me to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

TC

Taylor C.

Optometric tech

> "The patient online scheduling allows patients to book appts in the wrong time slots and with missing information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6422881)

SP

SAROJBEN P.

Caregiver

> "The most recognized feature of Acuity Scheduling is its capability to allow scheduling appointments conveniently while integrating with..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6302591)

Christine B.

Pilates transformation expert

> "Ultimately, I opted of using it because the set up was not simple enough for the scenarios I needed for my business"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149)

Samuel L.

Mortgage Loan Officer

> "Acuity allow for customization of intake forms which help us gather necessary client information efficiently and personalize the customer..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

Gwen S.

Founder and CEO

> "It was just too expensive for the fact that you have to pau for squarespace already."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7124015)

SA

Stacey A.

Merchandising Manager

> "The ease of which we are able to receive the appointment live from our customers and our teams receive instant notification allows us to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6337787)

DK

David K.

President

> "Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577182)

Jen H.

CEO

> "Acuity Scheduling makes booking appointments feel effortless—for me and for my clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

AM

Andrew M.

Owner

> "The lack of frontend customisation and not being able to customise the workflow completely to our needs"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6777930)

Zack R.

Public Relations Specialist

> "Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and less labour input."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6541656)

RK

Ross K.

Owner and Physician

> "I wish there was a better option for HIPAA compliant intake forms and SOAP notetaking; what was available was not very simple to use and..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6669288)

EC

Ellen C.

First Line IT Support

> "I do like how customisable Acuity is and I also like how it integrates with Google Calendar and outlook which keeps everything organised."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7012713)

VR

Verified Reviewer

Designer

> "There is a hassle of having to create additional features for services that are already listed."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6538793)

Samuel L.

Mortgage Loan Officer

> "Acuity Scheduling enable me to plan tasks and meetings in advance, which help save me time compared to writing schedules on paper ."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

BI

Ba I.

CEO

> "Where it fell short was in the ability to do sophisticated functions such as multi-team calendar selection and emailing based on those..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4878205)

DJ

Daphnah J.

Website Designer

> "I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6591099)

TB

Tracy B.

Strategic Marketing Advisor

> "I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6208162)

RF

Rachelle F.

Founder, HR Consultant

> "I really valued the convenience of it being on my website and the integration with my calendar and squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

AF

Alicia F.

Staffing Coordinator

> "At times blocked periods wont sync with other calendars."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6486006)

PS

Pereira S.

Informatics Engineer

> "Additionally, it offers a comprehensive set of features e.g automated reminders, recurring appointments, calendar syncing etc which have..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

KB

Kelly B.

owner

> "I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659471)

DM

Direzione M.

Automotive Product Development Engineer

> "Acuity Scheduling provide advanced automated emails and text reminders that help us stay ahead of scheduled appointment or meetings."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6746530)

Kristina D.

Medical Records

> "The software didn’t work and gave errors most of the time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

ADM

Adelia D M.

Senior Field Service Engineer

> "Acuity Scheduling has given me to the power over my scheduling activities by making it easy to dictate when am free for appointments and..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

PA

Palash A.

ECommerce Manager

> "We were never able to deploy the scheduling system on our website even after being subscribers of the top tier for almost 6 months because..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6192293)

Arleny D.

Global Recruiter

> "My clients love how simple it is to book appointments, and the automatic reminders have cut down on no-shows a lot. Plus, it integrates..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6344201)

EG

Erica G.

CEO

> "I had some frustrations when I wanted to integrate it into my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659361)

JF

Joe F.

Associate Professor of Law

> "Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

DL

Deise L.

SEO

> "There is no simple way to delete an entire section of appointments, which has come up on multiple occasions when I've needed to delete a..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___5027551)

Eric T.

Director, Digital Transformation

> "Acuity Scheduling integrated well into the process and tools we were using. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

MS

Melinda S.

Owner

> "Does not integrate with a lot of systems"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6557416)

KR

Kevin R.

Accountant

> "What I like most about Acuity Scheduling is how simple it makes booking and managing appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

JP

Jefferson P.

Diretor

> "What I liked the least in the least liked in the Acuity Scheduling, was not having available in all stores and is not being published on..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4859397)

MI

Muresan I.

Consultant

> "Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple, quick and less..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6587973)

DH

Dove H.

Owner

> "Acuity does not make using it easy to learn, navigate or figure out."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

KJ

Kendra J.

Mentor

> "Very convenient to use for both myself and my mentees who are scheduling calls with me for the Modern Classrooms Project."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7095802)

DH

Dove H.

Owner

> "Acuities is very program or techy and not intuitive."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

JF

Joe F.

Associate Professor of Law

> "I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

Emilio R.

Dir Comercial

> "Limited free plans, customization limitations, and the pricing structure, sometimes it is confusing or difficult to navigate, particularly..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4784765)

MC

Mary C.

CEO

> "I love how I’m able to track my progress and I can go all the way back to my first appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6826169)

Lisa U.

Dog trainer

> "Also they don’t let you store the clients address which is troublesome if you’re driving to their location. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6039568)

MW

Michael W.

Pianist and coach

> "I like that I can both have people sign up or I can plug in appointments myself."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7093668)

JM

Jarah M.

owner

> "I wish they didn't get rid of the free account option"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6371572)

YL

Yasmine L.

Esthetician

> "I also like how you can customize your landing page."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7136326)

Kristina D.

Medical Records

> "We were not impressed and canceled after our free trial."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

RF

Rachelle F.

Founder, HR Consultant

> "Overall my experience was good because it offered convenience and was a great solution for getting clients through my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

JY

Joanna Y.

owner

> "NO PHONE SUPPORT."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

PS

Pereira S.

Informatics Engineer

> "This enhance efficiency of our scheduling process and provide a more cohesive experience for the business and for our clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

DH

Dove H.

Owner

> "I have been using it for a very long time. But, I don't like the interface."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

AD

Alex D.

Owner

> "Acuity was a very cost effective and simple way to get our clients booked and keep a calendar with a database of clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6304585)

JY

Joanna Y.

owner

> "Memberships were a headache."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

SS

Slindner S.

Senior Researcher

> "I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of valuable time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6585755)

VI

Vanessa I.

Esthetician is

> "I don’t like how there is too many updates"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6607951)

TW

Therrin W.

Tutor

> "This is a very managaeble software that makes scheduling so much easier than competitors."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7082997)

JY

Joanna Y.

owner

> "Learning it on your own is not fun."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

CS

Carrie S.

Owner, LCSW

> "Overall it is a great way to set up the schedule where clients can book their own appointments without needing extra steps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7026160)

VR

Verified Reviewer

Marketing Coordinator

> "This is because of the nature of needing to sync multiple calendars at the same time, and I suspect that other scheduling apps might have..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4213020)

RP

Rachel P.

Office Manager

> "It has a sleek, modern and clean feel to it, which is what attracted me to it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7090922)

Sonja G.

Owner

> "I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not only tedious but..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___6053867)

LS

Lindsey S.

Optician

> "I've used much better platforms then this, ones that allow the flow of the schedule with the patient names and not needing to switch pages..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6497185)

DH

Daja H.

Owner Service Provider

> "Strips fees are higher and deposits take longer than most."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6169546)

KP

Kennedy P.

Master Esthetician

> "Acuity Scheduling has been great for me with straight forward scheduling and appointment management."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6838151)

JE

JOSUA E.

FINANCE DIRECTOR

> "Sometimes the interface feels a bit crowded."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6076530)

BO

BENSON O.

Biotechnologist

> "I adored the convenience and reconciliation with goigle calender that assists me sync my Google meetings with Keenness planning application."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6318692)

CB

C B.

Director

> "Since squarespace very poor no response to issues that affect my customers"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#SoftwareAdvice___6005569)

CS

Christina S.

Area Director of Sales

> "Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005)

MO

Magdalena O.

Admin

> "Pricing isn't fit for the local market in Poland."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6035617)

[View Reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

## User interface

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

4.41 (480)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

4.77 (5,745)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Booksy Biz

Top features

29/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142741/Booksy/#features)

Acuity Scheduling

26/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/191978/Acuity-Scheduling/#features)

### Recognition

Booksy Biz is recognized as a top-rated tool in 3 Capterra Shortlist reports

Acuity Scheduling is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Booksy Biz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Acuity Scheduling

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Booksy Biz

-   By Booksy
-   Located in United States
-   Founded in 2014

Acuity Scheduling

-   By Squarespace
-   Located in United States
-   Founded in 2007

## Popular Comparisons

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vs

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Contact vendor for pricing

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[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

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4.6

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[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

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[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

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[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

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[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

vs

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$0

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Features

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4.6

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4.5

[View full comparison](https://www.capterra.com/compare/191978-195467/Acuity-Scheduling-vs-Care-Patron)

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$29.99/month

Price

$28/month

4.3

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142741-174830/Booksy-vs-GlossGenius)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$20/month

Price

$99/month

4.7

Features

4.0

4.6

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-191978/MINDBODY-vs-Acuity-Scheduling)

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.41 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$29.99/month

Price

$99/month

4.3

Features

4.0

4.4

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-142741/MINDBODY-vs-Booksy)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$20/month

Price

€9.9/month

4.7

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-191978/Simplybook-me-vs-Acuity-Scheduling)