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Goldie is trusted by over 100,000 beauty and fitness professionals: hair stylists, nail salons, barbers, lash artists, makeup artists, tattoo artists, fitness trainers, massage therapists/spas, etc.
Service providers in the beauty and wellness industry, looking for an online booking & business management platform.
I love the ease with which I can schedule edit, or cancel an appointment. Also, sending out a confirmation text is great for both me and the student.
Being unable to access the app via PC is very frustrating. Especially when you have misplaced your phone.
I can keep track of all my appointments, and the reminders are amazing. It’s easy to use and I love it.
As I work alone in my studio it was very difficult for me to have a client and at the same time talking to phone for appointments.
Love all the features with an excellent price and how easy it has been. Reached out to customer service and had the issue fixed by the next morning.
When i upgraded to the one that would send out the reminders automatically, it didnt come from my direct number so some clients would overlook it or it would go to the spam file.
I love how easy is to use it, i love online booking and i love how clients can book anytime.
Also if you are entering a personal block out of time in the diary when you click the day eg Thursday and enter the block it appears as Monday thought you hit the Thursday page.
The price, amazing customer support, user friendly, easy to use, all features are helpful for anyone owning a business.
Always says it’s something I must’ve done when I’ve done nothing. And never been offered any type of compensation for appointments lost due to app going down sometimes for an entire day.
I love that the interface is easy for both the salon and our clients to use. Its awesome that I have so many different reports at my fingertips.
Can be confusing to clients when multiple employees are taking appointments.
Great , easy to use product with some fantastic tools to make managing your business easier so you can focus on your customers.
Sometimes when processing payments it get confusing.
Benefits include my clients finding other beauty services on the same app so they love finding their beauty pros in one spot! managing my appointments is effortless so I can focus behind the chair.
They billed me on the third of this month and then again on the 11th for $29. They also charged me $29 for messaging which I opted out of when I first got the app but they charged me anyway.
Nicky: Hi, I'm Nicky and I'm the owner of the car wash and I would give Appointfix a five and for more reviews, see below. Before Appointfix, we were actually using nothing. We were using pieces of paper and Appointfix has fixed everything that we had a problem with. It's allowed us to schedule our staff. We're using two sites and we have staff that work across both sites. So we're allowed to use it in two sites and we can schedule our staff so we know exactly... We've got a certain number of appointments at one site, so it's quite staff heavy. It's quite staff intensive. And we'll move our staff to that site rather than the one's not as busy in the day. We only know at the beginning of the day and as the appointments come in, we move staff between sites. So we don't have staff that are actually redundant at one site. We pay an hourly rate, so we are only having to deal with paying staff that are actually working. We don't have staff sitting around looking at the ceiling. We actually have staff that are working during the time that we need them. Because of this, we've taken our salary bill down about 20% and they're busy all the time. It depends on the number of bookings at each site and they're busy every time and all the time. It also allows us to see how many work bookings are coming in, what they need to do, leave notes for them for each booking. And if they put a booking in, we can see their notes. The reason that we chose Appointfix is we had a look at a whole lot of different scheduling systems, and none of them did exactly what we needed to do. We needed to be more efficient, we needed to be more cost effective, and we needed our staff to be in the right place at the right time. So we chose Appointfix because before we were using paper and it was just not working for us. If we had somebody who phoned to cancel before the site opened or we had a problem with the site, somebody was sick, somebody was in COVID isolation and we weren't going to open the site on time, we couldn't phone our first appointment of the day. Somebody had to get in their car, drive down there and try and find a piece of paper. So we knew that we had to go on an app and we had a look at Appointfix and it did everything we needed to do. It did help that we got three months free by doing a referral. That helped. And we could also do the reporting at the end of the day. And we could check to see exactly what had been taken during the day and we knew before we actually did the banking, what had come in. And with Appointfix, it was actually really easy to get going. I have developed, so I know exactly and I've used systems, a lot of systems, very complicated ones in my previous jobs. So I know software, but what I was worried about was my staff. Even though they're all pretty much under 22, so they use apps, I was worried about them using the app because I wasn't sure that they'd be able to. The payroll app was quite a challenge. So I was worried about a scheduling app and it turns out I had nothing to worry about. They were really, really happy. They were very excited to use it. They liked the fact that they can communicate with each other. They can leave notes for each other on each appointment and they know exactly who's working. They know who's working with them and they like the fact that if there is a problem, they can get hold of me via Appointfix even if I'm in another meeting, they can get a hold of me. They can leave a note saying that this customers was unhappy or very happy, so I know exactly what I'm dealing with before we see the person. So it was very easy. It was easy for me and it was very easy for all of them. And they all have it on their phones, so everyone knows. They can even have a look at the night before and see exactly what they're going to be dealing with during the day. As far as getting Appointfix, I would do it. I would do it again happily. The Appointfix app has made my life so much easier. It's made my car washers efficient, it's made it efficient across two sites. I would probably start with the free version and move pretty quickly to a premium version. It offers so much more. So even though the free version offers a lot, the premium version offers a lot more. So I would definitely say get Appointfix. You won't be sorry. It's going to make life very efficient, very cost effective and your salary will reduce.
Piotr K.: Hi, my name is Piotr. I'm a founder and co-owner of the beauty shop. We use Booksy for our everyday operations. We give this tool five out of five. For more reviews like that, click below. We consider different options available on the Polish market actually, but we chose Booksy for its competitive offer when it comes to pricing and the scope of services it offers. Booksy is the biggest player on the market. It was a top of mind choice for us, and then we started digging deeper. The contact with sales reps was very easy and they actually convinced us that this is all we need for actually for a good price. The onboarding process was easy. The sales team was available for us to answer any questions. There was a short walk-through provided to us as administrators and for the team, and then setting up everything was just so straightforward. We could do this on our own. Booksy was a perfect match for us, for the beauty shop that employed 10 to five people at a time. I think it should still work for the bigger companies, so definitely, I recommend everyone to give it a try.
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Goldie
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