---
title: "Compare Booksy Biz vs Goldie 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Booksy Biz and Goldie based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/142741-268055/Booksy-vs-Goldie"
page_type: "comparison"
language: "en"
---

# Booksy Biz vs Goldie Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Booksy BizGoldie2/4 selected

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (482)](https://www.capterra.com/p/142741/Booksy/reviews/)

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/)

[## Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (482)](https://www.capterra.com/p/142741/Booksy/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

EC

JG

Based on [482 reviews](#user-reviews)

Positive

411

Neutral

26

Negative

45

[## Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$19.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

LS

EW

MS

Based on [1,172 reviews](#user-reviews)

Positive

1,138

Neutral

25

Negative

9

## Not a match? Find software alternatives tailored to your priorities.

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 18,046 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Not enough reviews

Feature ratings

Appointment Management

4.5

Online Booking

4.3

Calendar Management

4.5

Credit Card Processing

5.0

Availability Management

5.0

82%Fit

High performer

Feature ratings

Appointment Management

4.8

Online Booking

4.7

Calendar Management

4.8

Credit Card Processing

4.6

Availability Management

4.0

User satisfaction

User satisfaction

4.4

User reviews[482](https://www.capterra.com/p/142741/Booksy/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

User satisfaction

4.8

User reviews[1,172](https://www.capterra.com/p/268055/Goldie/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$29.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$19.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Services providers such as Barbers, Hair Salons, Nail Salons, and others in the Beauty and Wellness industry, looking for an online booking & business management platform.

Best for

Goldie is used by hair salons, nail salons, barbershops, lash techs, makeup artists, med spas, massage therapists, personal trainers, and tattoo artists.

## User reviews

Pros & cons

EC

Emely C.

Cosmetilogy

> "It has supported the growth of my business by making scheduling more efficient and professional, and my clients appreciate how simple it..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

JS

Jekairea S.

Cosmetologist

> "It deters clients away from booking unless providers know the loophole of just googling Booksy and searching the stylist there but the..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032828)

JG

John G.

Barber

> "Love the fully integrated app and platform for business owners and customers alike; the Boost feature is great for attracting new clients..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

DA

David A.

Licensed Barber

> "Overall no issues except for an update that was done that every client who paid with card on file was set to autopay in which they never..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

SB

ShaQuila B.

Salon Owner

> "What I liked most about Booksy Biz is clients can book at ANYTIME, even 3am, without having to reach out to me, and the notifications..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

NM

Nikki M.

Owner

> "The least thing I like about Booksy is not being able to put on file their credit card and not making the Client in their profile."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

AP

Anitra P.

Owner Stylist

> "Its strengths lie in enabling self-booking, managing clients, and integrating features to help businesses grow."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032771)

Shawna S.

Head of Marketing

> "I spent more time troubleshooting issues, re-entering details, and hunting for settings than actually using it to manage bookings."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

BS

Brian S.

Barber

> "Customization options, features, scheduling and appointment management are what I like about the booksy app"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032969)

NM

Nikki M.

Owner

> "There are a lot of clients who have a credit card that no longer work so when you try to charge the cancel fee or no-show it does not go..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

SL

Sesly L.

Cosmetologist

> "Great for booking clients online and charging the clients for your services all in one area, also the no show fees are great!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7021455)

KG

Kristen G.

Spray tan artist

> "Clients have to download the app to book their appointments and sometimes that is not desirable as the client"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7081112)

IVL

Iris Viviana L.

Owner

> "The platform makes scheduling simple, keeps everything organized, and helps me stay on top of appointments without the stress."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

EH

Ethan H.

Barber

> "I’m not fun on the boost program because everyone in my area is boosted and it’s not any advantage of having the boost program. When I..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

KS

Kirk S.

Barber

> "Scheduling and Appointment Management, really like the reminders for me and clients, marketing emails snd text msg."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033189)

MR

Mary R.

Nail Tech

> "Its not to bad , it will be once in a while I just hate having a number on profile to be reached at and getting scam messages and being..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

KD

Kris D.

Barber

> "I can take payments, communicate with clients adjust my hours all with ease and quickly and concisely."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039303)

IM

Imani M.

Barber

> "Sometime the mobile app can take a while to load or update information in the calendar."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

JF

Jace F.

Detailer

> "I like how you can see the money aspect of things and how secure the website is and allows for you to customize"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032840)

CD

Chastity D.

Loctician

> "I can't identify that price to secure the accurate deposits at booking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032931)

LJ

LeeLee J.

Barb

> "That it keep me organized to my liking and it help me promote in easier ways and people can book and ask questions when ever"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032893)

Shawna S.

Head of Marketing

> "Customer support is slow to respond, and updates sometimes break features that were previously working."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

HM

Heather M.

Hair Stulist

> "Loving all the features, including Booksy reminders for appts and messaging clients after their appt to leave a review"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033625)

JG

Jessy G.

Barber

> "Honestly the only I probably don’t like is the it’s a $35 fee each month to use the booksy app I need my every dollar I can make"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033129)

DA

David A.

Licensed Barber

> "I don’t need to constantly answer phone calls or do heavy marketing the open network on the client app helps bring people to me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

SG

Sandra G.

Cosmetologist

> "It became a bad experience when I had to fight for my money too many times."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7145776)

JM

Jackie M.

Hairstylist

> "Booking, rescheduling, and managing appointments are very simple, and everything stays organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

RS

Rima S.

Owner and operator

> "Takes way too long for me to recieve my money and i don’t like how they take some money from me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032801)

AP

Angel P.

Barber

> "Over all it was a great experience, even when I had issues the customer service was quick to help figure out what was happening & resolve..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7160501)

MF

Marie F.

Hair braiding salon braiderlocs

> "I am paying for nothing.how can one clients who i refuse to take her due to disrespectful character come and write lies and i..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

KY

Karen Y.

Barber

> "I’m able to get payments a lot faster they are deposited into my account by the end of the day every business day"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032824)

TH

Tat H.

Hairstylist

> "I do not like that the boost steals your potential clients found off of social handles and make it theirs"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

JA

Jose A.

Barber

> "I like the simplicity of the system, very editable and it helps me categorize every service at a great price"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

Shawna S.

Head of Marketing

> "My overall experience has been disappointing. While the client-facing side looks polished, the administrative experience is frustrating..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

YE

Ylse E.

CEO

> "The app sends automatic reminders, which helps reduce no-shows."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

JA

Jose A.

Barber

> "Clients find it difficult to select the barber of choice it’s difficult to see their availability days in advance"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

LN

Lens N.

Nail tech

> "The Scheduling and Appointment Management has been incredible and we believe it has helped our customers book as well."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020982)

RL

Robert L.

Barber

> "Boost features, feel like 30% of the service is way too much."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033450)

AF

Avonti F.

Hairstylist

> "I love how Booksy keeps my schedule organized, lets clients book 24/7, and makes my life easier."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020224)

SB

ShaQuila B.

Salon Owner

> "What I least like about Booksy Biz is it being a little harder for the older, not so tech savvy, clients to understand, especially with..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

TR

Thomas R.

Barber

> "Keeps me well organized , held to keep my schedule free and away from distractions, whenever I’m booked up"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033029)

MF

Marie F.

Hair braiding salon braiderlocs

> "Just Disaster since client left fake reviews to destroy my business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

FL

Frederica L.

Massage therapist

> "I love the platform in allowing Clients to schedule and pay on line."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JY

Jasmine Y.

Barbershop

> "Some elderly doesn't want to deal with app because technical issues."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032938)

FL

Frederica L.

Massage therapist

> "I like that clients can pre pay before so I am protected with my time and scheduling."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JG

John G.

Barber

> "The invoicing has a lot to be desired, hence the 4/5 stars."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

JR

Jacob R.

Barber

> "Booksy has been great with time and appointment management and even bringing in some new clients that discovered me through the app."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033039)

RM

Russ M.

Barber

> "I had trouble getting my Facebook linked to it"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033616)

MB

Marcedes B.

Barber

> "I liked how I could customize my website to how I like it and how to promote myself and business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020291)

IM

Imani M.

Barber

> "Basically it can be glitchy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

KA

Kaye A.

Owner

> "Ease of scheduling, the array of settings and the fact that you can message clients in regards to their appointments"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

RS

Rosie S.

Stylist

> "The fees are a bit much for me.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

RD

Robert D.

Barber

> "Booksy Biz has been a lifesaver as a new barber and has really helped me build and organize and grow as a barber."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032884)

TH

Tat H.

Hairstylist

> "I don’t like that we can’t create a policy list"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

GB

Gedion B.

Customer Manager

> "Books Biz is the most effective way to manage appointments,schedule interviews and reservations."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6752949)

MR

Mary R.

Nail Tech

> "The only thing that I don't like is getting scam messages!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

ML

Mireya L.

barber

> "I love the flexibility it has to schedule customers and tailor it to your liking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033498)

EL

Elijah L.

Barber

> "Some people have had trouble using my link"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032848)

YE

Ylse E.

CEO

> "I love that clients can book anytime, and I can keep everything organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

IVL

Iris Viviana L.

Owner

> "In time it can cost large"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

KA

Kaye A.

Owner

> "Not as many clients as I thought would come through the platform but overall experience is ok I wish the merchant fess were a bit cheaper..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

MB

Maleika B.

Owner

> "I had to go to another provider for that service."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032896)

AH

Alyse H.

Hairstylist

> "My overall experience has been great, I think its worth the money and I love that I can send an automated text for a review and an..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032844)

RS

Rosie S.

Stylist

> "I really don’t care for the extra charges.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

JM

Jackie M.

Hairstylist

> "It’s user-friendly, even for clients who aren’t very tech-savvy, and the pricing is fair compared to other booking platforms I’ve tried."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

BM

Barbara M.

Nail Salon owner

> "The fees on my transactions are the only thing I don't likeabout Booksy but it is definitely worth it as every CC machine comes with..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

LP

Larissa P.

Aesthetician

> "I love working with Booksy, the app is easy to understand, the employees are attentive and the tools they provide to help your business..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020468)

NB

Natalia B.

Director

> "I have been informed by Booksy that I should provide ANY bank details with my name on it so as I work 7 days a week and banks require..."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___4454646)

EH

Ethan H.

Barber

> "It’s a great company to build clientele but you have to realize you compete with a lot of other barbers in the area."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

SI

Sergey I.

oner

> "Horrible service and I am losing clients and money because of fake accounts."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

EC

Emely C.

Cosmetilogy

> "It is easy to use, reliable, and helps streamline client bookings, reminders, and payment processing."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

BM

Barbara M.

Nail Salon owner

> "The pricing is ok but I don't really enjoy paying fees on each transaction."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

AM

Alison M.

Data Analyst

> "Booksy Biz's strong reporting features helped us identify peak times for campus services, making staffing and resource allocation more..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

NB

Natalia B.

Director

> "I can’t use my personal details because my business is LTD!Twice i have been misled by this joke of a Company that claim your money and..."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___4454646)

KT

Kyrk T.

Owner

> "The fact that so many people is on the app helps to promote who you are and your gift."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032769)

VR

Verified Reviewer

owner

> "Booksy clearly got greedy by acquiring a competitor and instead of boosting up its staffing to handle the numerous bugs in its software..."

[See full review](https://www.capterra.com/p/142741/Booksy/#GetApp___3501747)

JF

Jace F.

Detailer

> "It has been good, the pricing is a little high with the membership so I think it should help you promote as well"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032840)

AJ

Ateja J.

Lvn

> "System automatic reminders would sometimes glitch and not send out to patients"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___4412756)

RS

Rosie S.

Stylist

> "It’s overall great and I would recommend it to any stylist looking to build clients and showcase the work in the local area"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

CA

Chelsey A.

Office manager/ dispensing optician

> "We were required to input an email address for each patient but couldn’t reuse an email for multiple patients, making it very difficult..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___3737039)

BS

Brian S.

Barber

> "Customization options, features, scheduling and appointment management are what I like about the booksy app"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032969)

EH

Elizabeth H.

Massage Therapist

> "Customers were not able to search for appointments with a specific therapist, and we were getting constant negative feedback from..."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___3644986)

JA

Jose A.

Barber

> "I like the simplicity of the system, very editable and it helps me categorize every service at a great price"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

Shawna S.

Head of Marketing

> "Customer support is slow to respond, and updates sometimes break features that were previously working."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

AM

Alison M.

Data Analyst

> "Automated reminders have cut down on no-shows and offered valuable insights into how students prefer to be contacted, guiding our..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

RL

Robert L.

Barber

> "Boost features, feel like 30% of the service is way too much."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033450)

JG

John G.

Barber

> "Love the fully integrated app and platform for business owners and customers alike; the Boost feature is great for attracting new clients..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

JG

John G.

Barber

> "The invoicing has a lot to be desired, hence the 4/5 stars."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

AM

Alison M.

Data Analyst

> "Integration with our student information system has improved tracking of student engagement."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

MB

Maleika B.

Owner

> "I had to go to another provider for that service."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032896)

[View Reviews](https://www.capterra.com/p/142741/Booksy/reviews/)

LS

Leah S.

Nail technician

> "The set out of the system for my clients when booking, it’s nice and simple and you can add photos to each category to make it..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7150353)

MK

Mya K.

Nail tech

> "Finally, despite its appealing features, the lack of seamless integration with other tools I regularly use made the overall..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7155852)

EW

Emma W.

Aesthetic practitioner lash and brow tech

> "It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079755)

MK

Mya K.

Nail tech

> "Additionally, the interface felt somewhat outdated and less intuitive than expected, making certain tasks more time-consuming..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7155852)

MS

Mark S.

Barber

> "Scheduling and the booking it helps me to keep track everyone coming and going to be able to stay on top my business"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7150843)

AS

Angela S.

Owner

> "I had an issue setting up my Stripe connection and customer service was limited during the holidays so that part took longer..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

JR

Jessica R.

Massage Therapist

> "The ease of booking for clients is fantastic and I love that I can block extra time between appointments. Although I don't use..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7175185)

JF

Joane F.

Nail artist

> "Very tricky when trying to set up deposits. When requested the help I needed an AI email was received as a response."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7147956)

SK

Samantha K.

Beautician

> "What I love most about Goldie is that you can take deposits directly through the app, and if you ever need to change appointment..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

MB

Marius B.

Hair colourist

> "The fact i cannot zoom in to see the whole day at once, and i have to scroll up and down to be able to see the whole day schedule"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7027148)

KW

Katie W.

Dog Groomer

> "Starting a new business was extremely daunting and I didn't know where to start in terms of a website or client forms and Goldie..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7115949)

TC

Tiffany C.

Lead Esthetician

> "All other booking sites just didn't seem to offer me what I wanted or that the value for their systems didn't seem feasible."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7162181)

MM

Marisol M.

Owner

> "Some what satisfied, I like the easy navigation and quick response when I run into issues, wish I could send marketing emails..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7161675)

CR

Chloe R.

beauty salon

> "The fact clients can’t have and use goldie as an application on their phone and see their appointments in one place"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7094205)

AR

Aaliyah R.

Hair Braider

> "As someone running a busy hair business, the app helps me stay organized and manage appointments more efficiently."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7158277)

DJ

Dalyzia J.

Boss mama

> "What I don’t like is how there’s not an option to do split payments when I have clients who have cash and card"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7011876)

CG

Cassandra G.

Behavior Support Specialist

> "I enjoyed the following so far: Scheduling and appointment management, schedule, reminder notifications, and security."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7178453)

HM

Hollie M.

Dog Groomer

> "However it’s annoying how the website link has to have Goldie before it as it doesn’t look like a proper website at the moment..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7104844)

DE

Doreen E.

Dog Groomer

> "Online booking for clients, enabling clients to book online and have the convenience of canceling and rescheduling at their..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6768418)

SH

Shannon H.

Dog groomer

> "I find that it can be a little complex to work on a phone over a laptop."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7135945)

AW

Albert W.

Master Barber

> "It combines ease of use, strong security, solid scheduling tools, and efficient payment processing—making it a great fit for..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055710)

VR

Verified Reviewer

Massage Therapist

> "There's a few small quirks that I wish were different such as, asking a client to respond YES if they want reminders rather than..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6857328)

AF

Ashleigh F.

pet grooming

> "I really enjoy being able to book my appointments on there for my grooms and it allows me to see who the appointment is for and..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7003834)

CG

Cassandra G.

Behavior Support Specialist

> "The value for money is okay but honestly, it kinda stinks if you don’t bring in enough clientele after the free trial."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7178453)

JJ

Jazzlyn J.

House cleaning

> "It allows my business to run smoother and allows my clients to book securely and professionaly."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

KN

Katie N.

Groomer

> "Can’t send pictures via text message, can’t set up automated reminders more than 4 weeks in the future"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6640488)

NW

Nicole W.

Owner

> "It makes it more convenient for me as well as my customer to log into the app and schedule their appointments with me."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7054539)

JG

Jazmin G.

Owner and Esthetician

> "I don’t like that all of Goldie’s customer support requires you to talk to a bot and then wait for an email 5-48 hours later."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

TS

Tillie S.

Aesthetics practitioner

> "Lay out compared to other systems I tried as well as a free customised website which really helps clients when online booking!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7052360)

JJ

Jazzlyn J.

House cleaning

> "Which sometimes causes a delay in my business operational and slows me down from paying employees."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

SM

Sarah M.

Business owner and groomer

> "I really like it and I’m looking forward to see how it can help me grow my business and keeps me in full control of my bookings"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7157745)

CJ

Connor J.

Car sales and detailing

> "I know they have it when they make and appointment but dose not seem to be the same for making booking for them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7023769)

TSS

Trenese Smith S.

Hair Dresser

> "The app is very beginner friendly and helps keep everything organized in one place."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7147500)

JA

Jessie A.

Nail Technician

> "I disliked the small amount of customizability of the booking website through Goldie."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7013765)

ZT

Zoe T.

Nail tech

> "I love the personalised online profile, the ease of use, the options to import data. How I get to view how many times my client..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055127)

MB

Megan B.

Beautician

> "I dont like the fact you cant use paypal as a payment method rather than just bank cards."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079700)

MC

Michelle C.

Owner

> "I love getting updates from options I can still add and suggestions to make my site better."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7115032)

SP

Shana P.

Owner - Pet Sitter

> "Often times will glitch when trying to load the calendar."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7059578)

MB

Megan B.

Beautician

> "The way it can colour-code for certain services really helps with booking people in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079700)

SJ

Sarah J.

Salon Owner

> "I was unable to remove the payment option from messages to clients."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047188)

EC

El C.

Nail Technician

> "The customer service is impressive, any email I’ve sent was replied too so quickly with all my questions answers and any issues..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7045982)

PE

Page E.

Owner and operater of a hair salon suite

> "I cant customize per appointment. And i cant tell when my card reader is coming in"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7004187)

JR

Jessica R.

Massage Therapist

> "The ease of use for both clients and myself has been invaluable because I don't have time to worry about the app not working or..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7175185)

LN

Luke N.

Owner

> "Will not send texts to clients. And for some reason takes a while to update with a new appointment on other staff members apps."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6748605)

CG

Cassandra G.

Behavior Support Specialist

> "I also loved that we can require the customer pay the service tax/fee."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7178453)

MS

Makeyla S.

Business Owner

> "Sometimes there is minor bugs and glitches but so does any app."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7097956)

MO

Megan O.

Medical

> "I love how easy it's to navigate and for customers to book, happy customers and can give them notify for appointments"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7143453)

JG

Joanna G.

Hair dresser

> "Atm I can only book at a salon and mobile I have to manually put the service in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6621568)

MJB

Marie-Julie B.

Beautician

> "Making an appointment is simple, taking payments too and QR codes are great."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7154787)

PE

Page E.

Owner and operater of a hair salon suite

> "The client cant tip over 100% of the service value. And I cant adjust timing while making an appointment."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7004187)

MF

Maria F.

Nail technician

> "I like how easy it is for my client to book appointments I like how easy it is to see my schedule and how affordable it is."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7159844)

JR

Jenny R.

Salon owner

> "I don’t like the amount of time it takes for pay outs at the start."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

JD

Jessica D.

Dog groomer

> "I like that there is an email sent out to clients to prompt them to leave a review!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7145549)

DE

Doreen E.

Dog Groomer

> "Does not send personalized appointment reminders with dates and times of clients appointments."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6768418)

TP

Tink P.

Owner

> "It’s the small niceties such as staring workweek on Monday, a legible week view, and a simple website all at a great value."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6795389)

SH

Shannon H.

Dog groomer

> "The layout is harder to use than on a laptop"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7135945)

TC

Tiffany C.

Lead Esthetician

> "I love that I'm able to troubleshoot in real time with someone and the team is very responsive."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7162181)

MI

Michael I.

CMT

> "No Online marketing option via sms or email in mass text, mms leaves a mark - everyone knows other patients number which..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___5073760)

SK

Samantha K.

Beautician

> "I love how it prompts me to take deposits and reminds me about appointments — it just makes everything easier."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

DM

Dan M.

Barber

> "They don’t book but it remains blocked for 30min to 1hr."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047865)

JR

Jenny R.

Salon owner

> "It helps me with marketing and reminder messages to which is important for me."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

MK

Michael K.

Aesthetic practitioner

> "However, I only lasted about eight months there before realizing how much I missed the simplicity and user-friendly design of..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7064812)

AW

Albert W.

Master Barber

> "The interface is clean, the menus are intuitive, and most features are placed where you’d expect them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055710)

BP

Bianca P.

Owner

> "Goldie customer service could be a little hard to get in touch with."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7074403)

JF

Joane F.

Nail artist

> "Good thing is that it has Appointment automatic reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7147956)

CG

Cassandra G.

Behavior Support Specialist

> "I have to say that it is a bit pricey."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7178453)

JD

Jerilynn D.

Owner

> "I really like the appointment and scheduling management features, but I especially enjoy the expense tracking."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7034741)

CG

Carrie G.

Cosmetologist

> "The only drawback I have is the pro and pro plus separation."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7032224)

TC

Tiffany C.

Lead Esthetician

> "Appointment management is great and whenever I reach out for an issue, someone is always there to connect."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7162181)

JO

Joe O.

Owner

> "Cannot get in touch with the help team at all have been having issues with payment and trying to get in touch with them for days."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6679624)

GW

Giovanna W.

Beauty therapist

> "Overall, it saves time and makes running a business feel more streamlined."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7144633)

ZT

Zoe T.

Nail tech

> "The booking diary is hard to read as it’s so spread out."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055127)

EW

Emma W.

Aesthetic practitioner lash and brow tech

> "It’s great it comes with a mini website all built for you, I was up and running in a day and my clients love it"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079755)

AH

Aveis H.

Owner

> "Please remove that phrasing from the checkout process."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7015038)

GW

Genevieve W.

Dog groomer

> "It's a very easy scheduling system and has lots of add on that help with marketing and customer organization."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7030588)

MH

Maria H.

Licensed Nail Technician

> "This is especially frustrating for my clients because I don’t want to have to make their experience any more complicated!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7012992)

MH

Maria H.

Licensed Nail Technician

> "I like the help it brings me to schedule people and send out reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7012992)

JJ

Jazzlyn J.

House cleaning

> "Sometimes my money takes days to deposit."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

TJ

Taylor J.

Esthetician

> "Its easy to use, has a beautiful interface, and my clients love it a lot more than my previous booking system!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7165006)

VR

Verified Reviewer

Massage Therapist

> "A majority of my clients dislike accounts, but want to pay by card on file."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6857328)

TP

Tink P.

Owner

> "It’s the small niceties such as staring workweek on Monday, a legible week view, and a simple website all at a great value."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6795389)

MK

Mya K.

Nail tech

> "Additionally, the interface felt somewhat outdated and less intuitive than expected, making certain tasks more time-consuming..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7155852)

RS

Reneasha S.

Hairstylist

> "I also like that I am able to customize my app."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7037449)

SH

Shannon H.

Dog groomer

> "The layout is harder to use than on a laptop"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7135945)

CR

Chloe R.

beauty salon

> "So easy to use, good app layout and love that it looks like a personalised website for clients."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7094205)

MK

Michael K.

Aesthetic practitioner

> "However, I only lasted about eight months there before realizing how much I missed the simplicity and user-friendly design of..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7064812)

MK

Michael K.

Aesthetic practitioner

> "I’ve been using the HeyGoldi app and what I like most about it is its interface — it’s clean, intuitive, and very easy to use."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7064812)

MK

Mya K.

Nail tech

> "Finally, despite its appealing features, the lack of seamless integration with other tools I regularly use made the overall..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7155852)

EB

Eric B.

Owner

> "We love the ease of scheduling and integration of social media apps."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6255734)

CG

Carrie G.

Cosmetologist

> "The only drawback I have is the pro and pro plus separation."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7032224)

LC

Laura C.

Chiropractor

> "Customer service has also been excellent - rapid response and helpful answers"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6008424)

AS

Angela S.

Owner

> "Sometimes it's difficult to find the exact answer I'm looking for."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

AM

Ashlie M.

Stylist

> "integration was simple since it was based on my existing contacts."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___3230002)

AS

Angela S.

Owner

> "I also had an issue setting up my business hours."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

TH

Tim H.

Photographer

> "I love that they integrated the location a couple years ago so now I just open my appointment, hit the location and I’m ready to..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___2527211)

LB

Laura B.

Beautician

> "So complicated to find certain aspects of what I need to do."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6407261)

GW

Giovanna W.

Beauty therapist

> "It’s especially useful if you want something simple, effective, and easy to manage without overcomplicating things."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7144633)

AS

Angela S.

Owner

> "I had an issue setting up my Stripe connection and customer service was limited during the holidays so that part took longer..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

DM

Dj M.

CEO, Founder

> "Set up a seamless in the execution is flawless."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7130249)

BP

Bianca P.

Owner

> "Goldie customer service could be a little hard to get in touch with."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7074403)

ALS

Amy-Louise S.

Dog groomer

> "Admin is now much easier to manage day to day."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7155488)

JO

Joe O.

Owner

> "Cannot get in touch with the help team at all have been having issues with payment and trying to get in touch with them for days."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6679624)

MH

Maria H.

Licensed Nail Technician

> "This makes my job a lot easier and makes me enjoy the program."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7012992)

CH

Colleen H.

Owner - Music Teacher

> "They don’t. And the customer service is horrible."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6472971)

[View Reviews](https://www.capterra.com/p/268055/Goldie/reviews/)

## User interface

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

4.41 (482)

[Goldie](https://www.capterra.com/p/268055/Goldie/)

4.76 (1,172)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Booksy Biz

29/49

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Image-to-Text
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Image
-   AI Text-to-Speech
-   API
-   Appointment Follow-Up
-   Appointment Management
-   Automated Scheduling
-   Autonomous Task Execution
-   Availability Management
-   Availability Settings
-   Blocked Time Settings
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Communication
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Links
-   Mobile Access
-   Multi- Calendar Integration
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   Scheduling Notifications
-   SMS Messaging
-   Time Zone Detection
-   Video Conferencing
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142741/Booksy/#features)

Goldie

Top features

30/49

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Image-to-Text
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Image
-   AI Text-to-Speech
-   API
-   Appointment Follow-Up
-   Appointment Management
-   Automated Scheduling
-   Autonomous Task Execution
-   Availability Management
-   Availability Settings
-   Blocked Time Settings
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Communication
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Links
-   Mobile Access
-   Multi- Calendar Integration
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   Scheduling Notifications
-   SMS Messaging
-   Time Zone Detection
-   Video Conferencing
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/268055/Goldie/#features)

### Recognition

Booksy Biz is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Goldie

### Deployment & support

Booksy Biz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Goldie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Booksy Biz

-   By Booksy
-   Located in United States
-   Founded in 2014

Goldie

-   By Goldie
-   Located in United States
-   Founded in

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