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Insight vs Timely: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 16,837 reviews from Appointment Scheduling users.
% Fit
Not enough reviews
Feature ratings
Appointment Management
--
Online Booking
3.0
Calendar Management
3.0
Confirmations/Reminders
3.0
Client Management
5.0
% Fit
Not enough reviews
Feature ratings
Appointment Management
4.4
Online Booking
4.6
Calendar Management
4.6
Confirmations/Reminders
4.7
Client Management
5.0
User satisfaction
4.4
User reviews137
Ease of use
4.3
Functionality
4.2
Value for money
4.3
Customer support
4.6
4.7
User reviews707
Ease of use
4.7
Functionality
4.4
Value for money
4.5
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

From chair renters to multi-location salons, Insight Software is used by over 8,000 growing businesses and 50,000 users in the United States, Canada and around the world.

No matter if you’re just starting out, or you’ve managed a salon, spa or clinic for years, Timely’s easy to use and gives you all the tools you need to run your hair or beauty business like a pro.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-6c51205a-0aa0-4c5f-d70b-08dc3d706756
Laurence S
Dean
4.0

Laurence: I am Laurence, a marriage and family therapist, and I give Timely a four. I have been using an EHR company and time management company called Simply Practice, but did not feel it was comprehensive enough or reliable. What I've heard from colleagues, other psychologists and psychiatrists and social workers, that Timely was a very reliable application to help them with managing their practices when it came to certainly appointments, and really defining out their calendars for the short term and the long term as well. I'm in the honeymoon stage right now with Timely, but so far I find the clinical support has been excellent, the ease of operation has been very successful, and I'm learning more applications week by week with my relationship with Timely. I think if a colleague or somebody I know is interested in acquiring Timely for the business, I would talk with other clients of Timely. At the same time, I would schedule meaningful demonstration sessions so you can see the application in its full scope.

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User interface
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142756 video thumbnail}
1 Video
10010537
5 screenshots
142756
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Insight

25/30
  • Activity Dashboard
  • Availability Management
  • Customizable Templates
  • Group Scheduling
  • Wait List Management
  • Access Controls/Permissions
  • API
  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Client Database
  • Client Management
  • Client Portal
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Employee Management
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Reporting & Statistics
  • SMS Messaging
  • Website Integration
See All features
Hide Appointment Scheduling Software Features -

Timely

Top Features
30/30
Show Appointment Scheduling Software Features +

Insight

--

Timely

--

Insight
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Timely
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Insight
  • By Syntec Business Systems
  • Located in Canada
  • Founded in 1991
Timely
  • By Timely
  • Located in New Zealand
  • Founded in 2012
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