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Self-care businesses wanting a fully-integrated business management platform that handles everything from scheduling to point of sale - helping businesses boost revenue and increase client retention.
No matter if you’re just starting out, or you’ve managed a salon, spa or clinic for years, Timely’s easy to use and gives you all the tools you need to run your hair or beauty business like a pro.
The interface is more intuitive than others and easier on the eyes. Client-tracking is useful and loyalty program is very exciting.
Very hard to ring up retail, flow/UX needs work. I HATE that it’s not integrated into Wix, Instagram, or Facebook.
Overall, this software is user friendly and easy to learn and teach to others. It has a nice visual layout and is reliable.
The delay in reporting when a sale is made can be frustrating.
Overall I'm very happy with the software. It's easy to use and training desk staff to use it is super slick.
The only thing I have trouble with is not being able to change services/timing after one is booked.
It has allowed greater flexibility and access to my schedule from anywhere. I prefer the mobile application, but the desktop is more comprehensive and very easy to navigate.
Sometime the software lags or crashes but that might also have to do with WiFi.
Excellent system, easy to use and great for managing booking and invoices. Very good for marketing and useful for online bookings.
Terribly minor inconvenience but I can't use customer credit on invoices that have already been issued.
The support team are quick and efficient in their responses. We love timely and it's great to see a business constantly evolving and asking for feed back and ideas to improve.
Inability for clients to cancel appointments online which leads to them contacting me and creating more work for me. I'd lie them to be self sufficient to cut down my admin time.
Affordable, great integration with Google calendar and the widget option is very nice and easy to embed.
Some of my customers get frustrated that they get both an email and a text reminder and it's too much. I do this because some people put in their home phone and email but no cellphone number.
Quick and easy to setup, friendly staff online to help and my clients love the front end and its ease of use.
When we brought it to their attention, they informed us that the problem we have with their software is why a lot of salons choose to leave Timely or not subscribe to Timely.
Destiny L.: Hi, my name is Destiny. I'm an office manager for a beauty company called SEV. SEV is a pretty big company, California-based. We just started expanding in New York. As the office manager. We utilize Boulevard a lot, and I have to say things of everything that has to do with running a beauty business when it comes to scheduling clients, charging clients, and also charging them cancellation fees, which is really important. Boulevard, I'm going to have to say, I give five stars. With SEV, they haven't used any other technology. I think Boulevard pretty much gets the entire concept of what our business does, so I can't really compare any previous softwares to Boulevard. But yeah. I think one of the main reasons, it's how fast it operates. We're very fast-paced business. We take about 100 clients there. We leave little to no room for any space. It's really very back-to-back, and Boulevard just seems to be high functioning when it comes to clicking, moving appointments, scheduling appointments, canceling appointments. It makes everything easier to see on the screen altogether. Personally, I found Boulevard very easy. Everything is clear. I like that Boulevard allows us to use emoticons or emotion cons. That's very helpful for our business to divide which client has specific limitations from other clients. But yeah. The advice I would give to people who want to consider Boulevard as a software for their business is to do it. I think it encompasses everything a business is, from looking at a sales perspective to looking at getting personal to looking at employees and also with clients. It builds better relationships with clients.
Laurence: I am Laurence, a marriage and family therapist, and I give Timely a four. I have been using an EHR company and time management company called Simply Practice, but did not feel it was comprehensive enough or reliable. What I've heard from colleagues, other psychologists and psychiatrists and social workers, that Timely was a very reliable application to help them with managing their practices when it came to certainly appointments, and really defining out their calendars for the short term and the long term as well. I'm in the honeymoon stage right now with Timely, but so far I find the clinical support has been excellent, the ease of operation has been very successful, and I'm learning more applications week by week with my relationship with Timely. I think if a colleague or somebody I know is interested in acquiring Timely for the business, I would talk with other clients of Timely. At the same time, I would schedule meaningful demonstration sessions so you can see the application in its full scope.
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