# Compare ConnectWise Automate vs MSP360 Backup 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ConnectWise Automate and MSP360 Backup based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142789-143536/ConnectWise-Automate-vs-MSP360-Managed-Backup --- # ConnectWise Automate vs MSP360 Backup Features and Cost Comparison Last updated March 20th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConnectWise AutomateMSP360 Backup2/4 selected [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.1 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) [## ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.1 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.4 Ease of Use 3.7 Customer Service 3.7 Reviews Sentiment Based on [141 reviews](#user-reviews) Positive 109 Neutral 21 Negative 11 [## MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [249 reviews](#user-reviews) Positive 239 Neutral 7 Negative 3 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### JumpCloud Directory Platform 4.6 (267) * * * Starting Price $3.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * Highest Rated ### ManageEngine OpManager MSP 4.4 (72) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Freshservice 4.5 (714) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### SysAid 4.5 (519) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Managed Service Providers (MSP) Software Best performer 29 / 44 Only ConnectWise Automate - Active Directory Integration - Anti Virus - API 9 / 44 Only MSP360 Backup - Billing & Invoicing User satisfaction User satisfaction 4.1 User reviews[141](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) Ease of use 3.7 Functionality 4.4 Value for money 3.9 Customer support 3.7 User satisfaction 4.6 User reviews[249](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.5 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for IT service providers and managed service providers (MSPs), it is an IT automation solution that helps manage asset discovery, patching, endpoint management, and more. Best for Managed Service Providers, IT Service Providers, VARs, System Integrators ## User reviews Pros & cons JF Jake F. Second line Sysadmin > "The automation of monitoring and alerting is a major strength, enabling proactive and preventative maintenance..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489) JJ Joshua J. Sr. Director > "It does not scale well beyond 10000 endpoints and the ConnectWise support and partnership is relatively poor in..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6831861) Harrison K. Help Desk Manager > "I really liked how it did everything I was used to and because of my change in access over my previous position I..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7073627) DE David E. CEO > "It does not come with a good set of default commands." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7034866) Morgan E. Senior Information Technology Manager > "ConnectWise Automate represents a solution enabling us to automate recurring tasks, streamline our operational..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6808821) JF Javier F. Partners Responsible > "The user interface can be overwhelming at first and it takes some time to get used to all the features." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6499585) JF Jake F. Second line Sysadmin > "It greatly improved our network monitoring and, as a result, enhanced our security." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489) VR Verified Reviewer Net Admin > "You’ll need time to learn it before you can use the platform efficiently." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6864652) VR Verified Reviewer Operations Manager > "Our overall experience with the software was positive, although when ConnectWise came out with their new RMM..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569) AZ Ana Z. It Administrative > "However, the interface can be overwhelming and takes time to get used to." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6465216) JF Jake F. Second line Sysadmin > "Overall, the experience was very positive. Although I initially struggled with the platform, the support was..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489) SG Shaun G. Manager, Managed IT > "The functions it has all have there own quirks and nothing ever seems to work quite the way you'd want it to. " [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4827945) JJ Joshua J. Sr. Director > "It's the most flexible solution for RMM's on the market at current state." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6831861) TH Tyler H. System Administrator > "Connectwise support will not help you understand the scripting features at all." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___3477705) VR Verified Reviewer Operations Manager > "Customer support from ConnectWise has always helped us figure out how to achieve our goals." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569) VR Verified Reviewer IT Operations > "Getting credits for downtime on their hosted web server is like pulling teeth. When you get into the chat queue,..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2835136) VR Verified Reviewer IT Officer > "Automate is great for inventory, patching, computer health." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6719513) NC Neal C. IT Operations Manager > "There seems to be more increasing bugs in later releases and all new patches focus on bug fixes rather than any..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735177) NF Nick F. CTO > "It allows us to build what we need most of the time." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6796583) TH Tyler H. System Administrator > "Very little useful documentation." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___3477705) AF Allen F. Director of Information Technology Solutions > "I was also comfortable managing Windows computers." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7007559) ML Michael L. Vice President of Operations > "The overall program is outdated compared to other alternatives." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3523511) VR Verified Reviewer Operations Manager > "I would say for the features that it offers, it is good value for money." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569) MR Maribeth R. Finance Manager > "Sometimes I have issues with the setup of Invoices and how to change the template." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2748279) NF Nick F. CTO > "Best remote access program I have ever used." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6796583) PM Pat M. Data Center Manager > "The ability to monitor and manage network devices is not good at all. " [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2761535) IB Ian B. Prevent Manager > "It has helped us stay a leader in our industry and has made our MSP a better organization. " [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4849011) SD Shannon D. Founder > "Connectwise has wanted to exact as many dollars out of my pocket and have no intention of having a business..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___2199585) VR Verified Reviewer Finance Manager > "Also, there are a lot of integrations available." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___5028948) CP Corey P. IT Support > "of my time, I have to use the online version because the desktop version is just way too buggy." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2518505) WL Warren L. General Manager > "Through PowerBI, I've been able to display a lot of this data to show our customers just how much we know." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3528702) SD Shannon D. Founder > "At the beginning of the second year they doubled the cost saying "its in the contract" I said I want to cancel or..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___2199585) IB Ian B. Prevent Manager > "We would highly recommend to any company looking to support remote clients effectively." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4849011) PM Pat M. Data Center Manager > "Chat support rarely is able to resolve an issue on the first attempt. " [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2761535) Robert D. IT Manager > "It is essential for supporting remote workes and in the times that are in it it's gotten more important." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3827686) NC Neal C. IT Operations Manager > "The quality of first level support has also slipped." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735177) WL Warren L. General Manager > "It's remote access Software, Screen Connect, is also a God send." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3528702) PH Phil H. Director > "The product is slow and complicated. " [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2744613) UC Ugwu C. CFa > "Its a good experience that helps planning and processing management functions" [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4392726) CP Corey P. IT Support > "Crashes in the middle of a job." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2518505) JS John S. Network Engineer > "Out of the box it’s ok, but really shines once customized to your environment." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3563493) VR Verified Reviewer IT Operations > "Support is very slow to respond." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2835136) [View Reviews](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) DE Daniel E. Sr Systems Administrator > "The platform performs reliably for routine backups, and the centralized management console is useful for overseeing..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) DE Daniel E. Sr Systems Administrator > "Licensing structure can become confusing when mixing backup types, endpoints, and add-ons." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) DE Daniel E. Sr Systems Administrator > "Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) SK Seth K. IT Manager > "Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can take..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) MM Maxim M. CEO > "It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) AR Anderson R. Analyst IT > "Lack of customization in your agent and web portal" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6450071) SM Samantha M. Jr Network Engineer > "What I like most is that it is a complete software where msp can manage everything related to data protection, secure..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6448963) KM Ketan M. IT > "The restore process can be a little slow." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648) NV Nataly V. Support level One > "Its pay-as-you-go model, while potentially complex, offers cost-effective scalability, making it a reliable tool for..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084) NV Nataly V. Support level One > "The initial configuration can be challenging for new users" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084) DE Daniel E. Sr Systems Administrator > "In summary, it is a dependable and cost-effective backup solution with strong flexibility." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) MB Marco B. IT Consultant > "The margins in this industry are razor thin and the competition is fierce." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077) Fausto C. Senior Engineer lvl three > "The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity...." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) TB Tonia B. IT Administrator > "MSP360 can be difficult to set up, if you are not carful you may have files on shared drives that do not back up as..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4870374) MM Maxim M. CEO > "It's particularly great for customers who already have preferred cloud storage or want control over backup..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) CT Colten T. Backup Specialist > "Support leaves something to be desired." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439484) SK Seth K. IT Manager > "I like the fact that they are cloud storage agnostic which gives flexibility, plus you can utilize onsite NAS storage...." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) PP Peter P. Director > "Not being able to use the wi-fi connection on an endpoint when using the boot USB to remote restore an image is a bit..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813862) SK Seth K. IT Manager > "I've been using MSP360 Managed Backup for a few years and it's been a simple way to achieve the 3-2-1-1-0 Backup rule...." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) TD Ted D. Owner > "Restoring files from an image backup is confusing. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810) Fausto C. Senior Engineer lvl three > "It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) JK Joe K. Systems Network Administrator > "I really haven't found anything I really don't like, I would like to see a better data usage page per device." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024707) BS Brian S. Owner > "Easy to set up and use, with a smooth experience that makes managing backups simple and stress-free." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#SoftwareAdvice___7140703) TD Ted D. Owner > "I also configuring the retention times is confusing. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810) IS Igor S. IT Consultant > "I'm using it to delivery a reliable backup solution for some years and have no issues during that time." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6477842) FG Frank G. Owner > "I accidentally clicked on the wrong link to restore it." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6169453) DB Diego B. security information manager > "Combined with other technologies, it has enabled us to create new products for customers." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6456639) JM Jared M. System Engineer > "Some of the features are a little clunky." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6180696) Fausto C. Senior Engineer lvl three > "I loved that I could easily set it up with different cloud storage services without any fuss." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) BS Brett S. COO > "With power outages, virus, ransomware, etc. out there, we needed a low cost remote backup solution. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810882) Fausto C. Senior Engineer lvl three > "For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) AR Alexander R. Network and Security Engineer > "Automation around the product is somewhat difficult (e.g., automating ad-hoc restores from Rundeck). " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3812267) AB Alex B. Service Manager > "Has made our lives easier and ability to control backups from afar is great." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6567060) AS Alexander S. Founder and Managing Driector > "There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less sites." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992) RM Ross M. Director > "I used this for server backup mostly, it is better than any other product I have used." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6537495) DF Diego F. Director of IT > "Backup alerts are no longer sent to me after I added another email address." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3815271) MM Maxim M. CEO > "MSP360 has been a dependable solution in our MSP toolkit." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) AH Austin H. IT Manager > "We had some issues with one of the servers not backing up because of the firewall." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810557) DE Daniel E. Sr Systems Administrator > "The ease of setup and configuration." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) YL Yisroel L. owner > "They did change a backup type that I was using, which was not secure. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4298896) EA Erol A. Owner > "Its easy to setup and intuitive." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7146686) Andrei P. Data Scientist > "MSRP360 worst part is to set it up and install." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4340460) KM Ketan M. IT > "Easy to use user interface and the ability to schedule backup from the portal." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648) AS Alexander S. Founder and Managing Driector > "Sometimes being a cheapskate leads me to choose the wrong software." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992) HT Henrique T. Director > "Reliability and ease of use stood out, although the initial setup was a bit complex." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441569) IK Igor K. owner > "However, in most software solution I've been testing I was rarely satisfied, whether it's been the lack of usability,..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2951966) DP Donnie P. Systems Administrator > "The onboarding process was a cinch, the support is fantastic (not that I need it often)." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6459448) CZ Carl Z. Owner > "Not good ... despite the software having an easy to use, well designed UI." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4075484) DC Douglas C. IT Analyst > "The MSP360 Managed Backup is very simple to use, to install and your panel is very usefull." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6460354) BP Brian P. President > "I can't tell what is not backing up or errors" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853) NP Nicolas P. IT administrator > "We search a backup solution that support our S3 compatible provider, this one is fully optimised with MSP360 and of..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813985) Rodrigo S. CTO > "Updates a little difficult to understand" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3824247) MB Marco B. IT Consultant > "So many new features, always new being added and their support is amazing." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077) BP Brian P. President > "Dashboard is hard to find answers." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853) Helene V. Director, Content > "It has a great backup capacity, since we were able to make backup copies of each computer in the company and although..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3563993) AF Alexandre F. CEO > "lack of integration with multiple RMMSs." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3401344) [View Reviews](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) ## User interface [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) 4.13 (141) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) 4.64 (249) ### Features ConnectWise Automate Top features 29/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/142789/ConnectWise-Automate/#features) MSP360 Backup 9/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#features) ### Recognition ConnectWise Automate is recognized as a top-rated tool in 2 Capterra Shortlist reports MSP360 Backup is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support ConnectWise Automate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MSP360 Backup Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ConnectWise Automate - By ConnectWise - Located in United States - Founded in 1982 MSP360 Backup - By MSP360 - Located in United States - Founded in 2011 ## Popular Comparisons [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,645)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $795/year 4.4 Features 4.6 3.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/142789-170018/ConnectWise-Automate-vs-ManageEngine-Desktop-Central) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (372)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 3.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/142789-181954/ConnectWise-Automate-vs-Iru) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.5 Features 4.2 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-143536/N-central-vs-MSP360-Managed-Backup) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) Contact vendor for pricing Price $67/month 4.4 Features 4.5 3.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-142789/Pulseway-vs-ConnectWise-Automate) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (197)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.5 Features 4.2 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/143536-163344/MSP360-Managed-Backup-vs-N-sight) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.7 3.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142789-180609/ConnectWise-Automate-vs-Action1-RMM) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) Contact vendor for pricing Price $129/month 4.5 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/143536-207618/MSP360-Managed-Backup-vs-Syncro) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) Contact vendor for pricing Price $1950/year 4.4 Features 4.7 3.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142789-174535/ConnectWise-Automate-vs-PDQ-Deploy) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143536-184229/MSP360-Managed-Backup-vs-NinjaOne) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Contact vendor for pricing Price $20/month 4.4 Features 4.5 3.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/142789-227102/ConnectWise-Automate-vs-JIRA-Service-Management) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.5 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/143536-144309/MSP360-Managed-Backup-vs-Atera)