# Compare ConnectWise Automate vs PDQ Deploy & Inventory 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ConnectWise Automate and PDQ Deploy & Inventory based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142789-174535/ConnectWise-Automate-vs-PDQ-Deploy

---

# ConnectWise Automate vs PDQ Deploy & Inventory Features and Cost Comparison

Last updated May 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConnectWise AutomatePDQ Deploy & Inventory2/4 selected

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.1 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.8 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

[## ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.1 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.4

Ease of Use

3.7

Customer Service

3.7

Reviews Sentiment

Based on [141 reviews](#user-reviews)

Positive

109

Neutral

21

Negative

11

[## PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.8 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

Starting Price

$1950.00/year

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [341 reviews](#user-reviews)

Positive

338

Neutral

3

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 4,281 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Feature ratings

Patch Management

4.0

Server Monitoring

4.8

Security Tools

NA

Real-Time Monitoring

4.5

Remote Monitoring & Management

4.1

64%Fit

Missing features

Feature ratings

Patch Management

4.7

Server Monitoring

NA

Security Tools

NA

Real-Time Monitoring

4.8

Remote Monitoring & Management

4.6

User satisfaction

User satisfaction

4.1

User reviews[141](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

Ease of use

3.7

Functionality

4.4

Value for money

3.9

Customer support

3.7

User satisfaction

4.8

User reviews[341](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$1950Other, Per Year

-   Free version
-   Free trial

Best for

Best for

Designed for IT service providers and managed service providers (MSPs), it is an IT automation solution that helps manage asset discovery, patching, endpoint management, and more.

Best for

By sysadmins, for sysadmins. Designed for small, medium, and large businesses in any industry managing on-prem/VPN-connected endpoints — whether you manage 50 machines or 10,000.

## User reviews

Pros & cons

JF

Jake F.

Second line Sysadmin

> "The automation of monitoring and alerting is a major strength, enabling proactive and preventative maintenance..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489)

JJ

Joshua J.

Sr. Director

> "It does not scale well beyond 10000 endpoints and the ConnectWise support and partnership is relatively poor in..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6831861)

Harrison K.

Help Desk Manager

> "I really liked how it did everything I was used to and because of my change in access over my previous position I..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7073627)

DE

David E.

CEO

> "It does not come with a good set of default commands."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7034866)

Morgan E.

Senior Information Technology Manager

> "ConnectWise Automate represents a solution enabling us to automate recurring tasks, streamline our operational..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6808821)

JF

Javier F.

Partners Responsible

> "The user interface can be overwhelming at first and it takes some time to get used to all the features."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6499585)

JF

Jake F.

Second line Sysadmin

> "It greatly improved our network monitoring and, as a result, enhanced our security."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489)

VR

Verified Reviewer

Net Admin

> "You’ll need time to learn it before you can use the platform efficiently."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6864652)

VR

Verified Reviewer

Operations Manager

> "Our overall experience with the software was positive, although when ConnectWise came out with their new RMM..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569)

AZ

Ana Z.

It Administrative

> "However, the interface can be overwhelming and takes time to get used to."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6465216)

JF

Jake F.

Second line Sysadmin

> "Overall, the experience was very positive. Although I initially struggled with the platform, the support was..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489)

SG

Shaun G.

Manager, Managed IT

> "The functions it has all have there own quirks and nothing ever seems to work quite the way you'd want it to. "

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4827945)

JJ

Joshua J.

Sr. Director

> "It's the most flexible solution for RMM's on the market at current state."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6831861)

TH

Tyler H.

System Administrator

> "Connectwise support will not help you understand the scripting features at all."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___3477705)

VR

Verified Reviewer

Operations Manager

> "Customer support from ConnectWise has always helped us figure out how to achieve our goals."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569)

VR

Verified Reviewer

IT Operations

> "Getting credits for downtime on their hosted web server is like pulling teeth. When you get into the chat queue,..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2835136)

VR

Verified Reviewer

IT Officer

> "Automate is great for inventory, patching, computer health."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6719513)

NC

Neal C.

IT Operations Manager

> "There seems to be more increasing bugs in later releases and all new patches focus on bug fixes rather than any..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735177)

NF

Nick F.

CTO

> "It allows us to build what we need most of the time."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6796583)

TH

Tyler H.

System Administrator

> "Very little useful documentation."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___3477705)

AF

Allen F.

Director of Information Technology Solutions

> "I was also comfortable managing Windows computers."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7007559)

ML

Michael L.

Vice President of Operations

> "The overall program is outdated compared to other alternatives."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3523511)

VR

Verified Reviewer

Operations Manager

> "I would say for the features that it offers, it is good value for money."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569)

MR

Maribeth R.

Finance Manager

> "Sometimes I have issues with the setup of Invoices and how to change the template."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2748279)

NF

Nick F.

CTO

> "Best remote access program I have ever used."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6796583)

PM

Pat M.

Data Center Manager

> "The ability to monitor and manage network devices is not good at all. "

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2761535)

IB

Ian B.

Prevent Manager

> "It has helped us stay a leader in our industry and has made our MSP a better organization. "

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4849011)

SD

Shannon D.

Founder

> "Connectwise has wanted to exact as many dollars out of my pocket and have no intention of having a business..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___2199585)

VR

Verified Reviewer

Finance Manager

> "Also, there are a lot of integrations available."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___5028948)

CP

Corey P.

IT Support

> "of my time, I have to use the online version because the desktop version is just way too buggy."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2518505)

WL

Warren L.

General Manager

> "Through PowerBI, I've been able to display a lot of this data to show our customers just how much we know."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3528702)

SD

Shannon D.

Founder

> "At the beginning of the second year they doubled the cost saying "its in the contract" I said I want to cancel or..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___2199585)

IB

Ian B.

Prevent Manager

> "We would highly recommend to any company looking to support remote clients effectively."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4849011)

PM

Pat M.

Data Center Manager

> "Chat support rarely is able to resolve an issue on the first attempt. "

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2761535)

Robert D.

IT Manager

> "It is essential for supporting remote workes and in the times that are in it it's gotten more important."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3827686)

NC

Neal C.

IT Operations Manager

> "The quality of first level support has also slipped."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735177)

WL

Warren L.

General Manager

> "It's remote access Software, Screen Connect, is also a God send."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3528702)

PH

Phil H.

Director

> "The product is slow and complicated. "

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2744613)

UC

Ugwu C.

CFa

> "Its a good experience that helps planning and processing management functions"

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4392726)

CP

Corey P.

IT Support

> "Crashes in the middle of a job."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2518505)

JS

John S.

Network Engineer

> "Out of the box it’s ok, but really shines once customized to your environment."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3563493)

VR

Verified Reviewer

IT Operations

> "Support is very slow to respond."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2835136)

[View Reviews](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

BT

Benjamin T.

Systemadministrator

> "Automated Deployments, Scheduling and dynamic collections help us as a team reduce manual work on a large number of devices - that helps our efficiency!"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___7112212)

BT

Benjamin T.

Systemadministrator

> "Managing Remote Devices outside the Network can be hard compared to more cloud based platforms."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___7112212)

JC

Justin C.

IT Manager

> "The two tools work together to make maintaining a large network of computers so much easier and more efficient. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6563701)

JC

Justin C.

IT Manager

> "Initially, understanding the logic within the data gathering/scan profiles and custom reporting was difficult. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6563701)

FG

Francesca G.

ICT Director

> "It has been a smooth ride on asset tracking and management with this tool which has resulted in reduced cost of asset replacement due to loss or wear..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6288704)

BH

Brooke H.

Technical Support Specialist I

> "I don't like how difficult it is to add multiple PCs to an inventory collection or deploymwnt."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6745372)

MH

Marc H.

Sr. IT Systems Engineer

> "The hardest port of using PDQ is teaching HD staff all of the powerful things that can be accomplished with the combination of Inventory and Deploy."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4918870)

Harry S.

Systems & Digital Marketing Administrator

> "We previously had issues deploying software to a wide range of users due to needing to manually remote onto user machines and installing the software,..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4370257)

MH

Marc H.

Sr. IT Systems Engineer

> "A big piece from the management side is being able to quickly true-up or massive Microsoft E5 licensing and pricing. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4918870)

BH

Brian H.

System Administrator

> "With a lot of our employee's working from home during and now after the pandemic, one short-coming of the software is that there is a complete lack of..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348145)

LD

Ludovic D.

Responsable Technique

> "I first tested PDQ Deploy in Free version, and you could already do so much for software deployment that I decided to buy it, so with the new features,..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4379871)

JS

Joshua S.

System Administrator

> "The only problems I've really run into is the speed that you're able to scan large scale organizations with a lot of VPN users."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4593763)

Harry S.

Systems & Digital Marketing Administrator

> "The ability to deploy software through to our users internally has been so easy to do, also allowing additional parameters to make it a silent install..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4370257)

SW

Stephen W.

Senior Systems Administrator

> "The new icons are weird and there are some bugs in pdq deploy that get updates stuck and they just sit in the list forever."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4352031)

NC

Nick C.

Senior SecOps Engineer

> "They also allowed management of common third-party apps with auto-updating, scheduling of deployments, and many other awesome tools."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4347794)

JM

John M.

Information Technology Manager

> "In between re-imaging, key utility programs would regularly become out of date, negatively impacting patrons usage of the computers."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4491437)

DH

Daniel H.

IT Manager

> "The deployment process is easy and very effective."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___7011677)

NE

Nick E.

IT Admin

> "There is logging built in, and maybe this is to my own fault of not configurating the software correctly, but I want to see steps and messages both for..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4356647)

PC

Perry C.

Systems Engineer

> "A great management tool for our organization."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6339632)

JF

James F.

System Engineer

> "I really have not had time to learn all of the features of your products. But that is not on PDQ."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4980313)

DN

Devlin N.

Sysadmin

> "Rapid deployment of large software installations or configuration changes to hundreds of workstations in minutesExtremely detailed workstation..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348596)

GT

Garan T.

Senior Desktop Support Engineer

> "I don't like how vague some of the error messages can be on deployment when it fails but these are usually Windows errors that PDQ is simply feeding..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4380425)

JA

Jeremy A.

Lead Systems Engineeer

> "Highly customizable to fit our business needs. When paired with PDQ Inventory, we're able to target specific groups of endpoints based on certain..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4351721)

BM

Bobby M.

Senior Systems Engineer - IT

> "The only con I can think of is that I get hit with a lot of hits on my Vulnerability scans for Microsoft Office products. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4743957)

FG

Francesca G.

ICT Director

> "The ripple effect is inventory management which has been made easy and efficient using PDQ Deploy & Inventory."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6288704)

AO

Andrew O.

IT manager

> "Local IT (global company) used PDQ for software deployment as the SCCM admin never got it working for a long time."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4418186)

TB

Thomas B.

IT Technician

> "A huge assistance for me on a day to day basis, I use it to help build new deployments (as we do not have the budget for a costly imaging solution)."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4352044)

DF

Donny F.

CIO

> "Can't manage remote devices at user's home that's not on the LAN/WAN (corporate network)."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4350260)

JM

John M.

Information Technology Manager

> "The included Package Library is a fantastic added value to the program providing prepared and tested packages for installing/updating most of the..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4491437)

LN

Luke N.

Senior Network Engineer

> "Building a lot of collections, especially nested ones, gets very cumbersome and slows down the software considerably."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3652024)

CP

Chris P.

IT Director

> "I love being able to easily have PDQ integrate into my AD/DC environment and be able to inventory all of the workstations in my various offices. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348970)

JF

James F.

System Engineer

> "The previous admins had purchased but no one knew how to use it."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4980313)

FA

Fede A.

Sysadmin

> "Super powerfull tool to install programs and patch computers without bothering users."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4803911)

BCW

Boon Chen W.

IT Engineer

> "Lack of OS deployment and Windows Update scan and patching similar to WSUS."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4382526)

CM

Craig M.

Sr. Systems Administrator

> "It is easy to setup something like monthly patching using the packages that PDQ maintains and updates have it auto update these packages on your system..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4352364)

JF

James F.

System Engineer

> "The overall system was in a neglected state."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4980313)

DW

Duncan W.

IT Manager

> "Love the preconfigured Collections that lets us know about which most common applications are out of date, and then we can literally right-click and..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4347858)

LH

Luke H.

IT Manager

> "No real issues other than difficulty deploying some Intuit and Thompson Reuters softwares, which is the fault them not PDQ."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348019)

MK

Maksims K.

Helpdesk

> "Most of all, we use PDQ deployment, easy way to deploy software and patches."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4939031)

JA

Jay A.

Director of Information Systems

> "Package creation can be a bit tedious but I'm new at package building so it may just be my inexperience."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4169376)

MK

Maksims K.

Helpdesk

> "PDQ deployment is good for script automation, easy to set up any scheduled task to meet your requirements."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4939031)

TD

Tom D.

IT and Network Manager

> "We had some issues with billing but these were mostly down to our UK credit card paying dollars."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4358197)

VR

Verified Reviewer

Problem Setter

> "Best thing is that it is very easy to use and guides us with the maps of printers and deployment of updated softwares."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6018767)

SM

Shannon M.

IT Assistant

> "Also, sometimes it can be tedious to set up the deployment queue, but I suppose that's the price for such a powerful in-depth tool."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348152)

JS

Joshua S.

System Administrator

> "I will also enjoy the ability to use multiple compound statements, without limitation in order to drill down and find devices that meet whatever..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4593763)

BR

Bob R.

Assoc Director - Global Server

> "The biggest pain point is that it does not support Linux servers."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4380917)

DN

Devlin N.

Sysadmin

> "PDQ Deploy allows us to scale our desktop management exponentially, and is much easier to set up and use than SCCM (if you also have Inventory, which..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348596)

TN

Timothy N.

System Engineer

> "We currently do not have the option to add linux servers."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4381464)

JM

Jakub M.

Senior Service Desk Administrator

> "All patches, updates and upgrades are resolved very quickly and in addition your support is very fast and friendly."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4898750)

LN

Luke N.

Senior Network Engineer

> "Some aspects of building reports and collections are not intuitive."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3652024)

SD

Steve D.

Director - Information Security

> "Standard packages are excellent and the ability to script very complex installs (including Oracle developer tools) is far better than other far more..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4350608)

AL

Anthony L.

Network Engineer

> "Sometimes the AD integration function causes me issues."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4347779)

JB

Jamie B.

IT DIrector

> "As stated above, this has made my monthly patching much easier and also allowed me to auto patch more apps than just Windows updates."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4390868)

BB

Ben B.

IT Coordinator

> "When a package fails the failure code is normally not very helpful."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348339)

SC

Sergio C.

Senior Information Security Analyst

> "I'm on the security side and our new IT manager brought in manage Engine which is good, but PDQ is better so I fought to keep PDQ and we actually still..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4349330)

BZ

Boris Z.

Sr. Serve rAdmin

> "Does not have an agent, some scans take a while over a bad connection"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4776186)

Paul P.

On-Premise and Cloud Infrastructure Manager

> "it's simple to use!"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___6420432)

HZ

Hristo Z.

IT manager

> "It's a little bit complicated and unclear to troubleshoot error messages"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4379330)

MD

Marie D.

IT-Manager

> "This is major game changer and big thank you to PDQ that they invested into security by supporting LAPS.- 3rd Party + Microsoft Update Library- Easy..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348386)

RF

Roger F.

IT Manager

> "Don't have an option right now for work from home pc's."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4386266)

JF

James F.

System Engineer

> "I retired WSUS because I can do all that it does and more with PDQ."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4980313)

YP

Yannick P.

Dr sc. tech.

> "PDQ Deploy does not allow you to really track the deployement history and the state of your IT infrastructure."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3310738)

TD

Tim D.

Application Support

> "It make the process very easy and stress free, the ability to time your deployments and see at a click of the mouse which machines were missed was..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4355980)

DL

Dannielle L.

Director of Technology

> "Pricing seems inconsistent with the offers that are available at different times."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348306)

LH

Luke H.

IT Manager

> "I use this software to do deployments to my 50 or so workstations, all of which have been completed without issue."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348019)

Norma Estela R.

Content Creator

> "It is sometimes difficult to control with off-network systems or by using a VPN; on the other hand, the error messages that are displayed are not clear..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3145922)

ZC

Zach C.

Sr Systems Engineer

> "The ability to use the catalog features while also being able to use more complex application deployments makes admin life easier."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4380869)

PW

Phillip W.

Systems Administrator

> "Say you want to run a number on commands on a number of servers you cannot get a combined report of the output of all the commands."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3455582)

VR

Verified Reviewer

IT Director

> "The sowtware updates automatically 3rd party software and helps us manage our updates and deployments"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4381045)

AO

Andrew O.

IT manager

> "When SCCM failed, and the admin was unable to resolve issues."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4418186)

BD

Bryan D.

IT Support

> "It is so intuitive that after watching a 30 minute video from youtube (love the channel btw) a brand new user will be able to deploy software and run..."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3580980)

DN

Devlin N.

Sysadmin

> "Generating reports can be a bit confusing at times."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348596)

SS

Steven S.

System Administrator II

> "PDQ connect has a lot of promise, which will allow us to deploy apps that are not connected to our network."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4353343)

MD

Marie D.

IT-Manager

> "Windows Release Upgrades not supported"

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4348386)

RH

Robert H.

IT Manager

> "PDQ Deploy and Inventory are one of the absolute best if you have only Windows based end machines in your network. "

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___3534536)

BI

Brett I.

Technology Director

> "Even when users are using a VPN to connect to our network remotely, deployments still don't work (probably something on our end)."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___2957235)

LC

Luis C.

IT Manager

> "When you dont have Enterprise budget, PDQ will provide all of the necessary tools to make like easy for sys admins."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4347927)

JL

Joey L.

Endpoint Secutiry

> "Sometimes the error messages I get back are very genric."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4380566)

TD

Tom D.

IT and Network Manager

> "PDQ allows us to roll out and update software packages quickly and effectively."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4358197)

AA

Amer A.

IT Admin

> "For its current benefits and pricing points, I don't have anything that I wouldn't like about it."

[See full review](https://www.capterra.com/p/174535/PDQ-Deploy/#Capterra___4381328)

[View Reviews](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

## User interface

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)

4.13 (141)

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)

4.80 (341)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

ConnectWise Automate

Top features

23/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/142789/ConnectWise-Automate/#features)

PDQ Deploy & Inventory

13/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/174535/PDQ-Deploy/#features)

### Recognition

ConnectWise Automate is recognized as a top-rated tool in 2 Capterra Shortlist reports

PDQ Deploy & Inventory

Best Value IT ManagementSoftware (2024) 

### Deployment & support

ConnectWise Automate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PDQ Deploy & Inventory

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ConnectWise Automate

-   By ConnectWise
-   Located in United States
-   Founded in 1982

PDQ Deploy & Inventory

-   By PDQ
-   Located in United States
-   Founded in

## Popular Comparisons

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

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[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

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[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

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Ease of Use

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[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

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$1950/year

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[View full comparison](https://www.capterra.com/compare/174535-181954/PDQ-Deploy-vs-Iru)

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

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Contact vendor for pricing

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$67/month

4.4

Features

4.5

3.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-142789/Pulseway-vs-ConnectWise-Automate)

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

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$1950/year

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Features

4.7

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[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

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Features

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3.7

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