Fieldwire vs RAKEN: Which is a better fit?

Marcellous W.: Hi, my name is Marcellous. I'm an HR and safety manager, and I rate Fieldwire five out of five. For more information, click below. Before we started using Fieldwire, we didn't have anything that we were using. It was more ball, pen and paper, trying to track daily production and whatnot, mostly text messages, and that's just not the way to do things. Some of the reasons why we chose Fieldwire, one was the price point on this, which was definitely in our budget. We liked it because we can scan in system prints or any kind of schematic showing the scope of work that we were working on. And then you can digitally track it, kind of like an as-built, so you can see where you're at and where you need to finish. And then, once the job is complete, you can still store it there or archive it there, if later on that you need to reference it for anything. That was another good tool to have. As far as getting Fieldwire up and running, it's pretty user-friendly. I mean, it's just a matter of a couple of clicks. You log in and you go to that particular project that you need to view, and there it is. If you need to create a new project, I mean, it's very, user-friendly. Click a button here, type in what you want to call that project, and off you go. Pretty user friendly. I would recommend. The mobility of this app is very good. In the field of construction that I'm in, when you're out in the field and you're looking at the scope of work for this particular project that you're working on, you can follow, stream right along on the app. As well as if you need to take specific photos of something that's on the project, say, a hazard or damage or something, you can store it right in the project on the app, and not on your phone or on your tablet, which is really good. If you need to reference any of those photos, you can go right to that particular project and they're there, and they'll stay there until you delete them. So, those are some of the features that I like, the reason why I would recommend someone to it.

Clay C.: Hi, I'm Clay. I'm with IAC Adelphi. I'm the Director of Resource Planning and Safety. We're about a $300-million company and I rate the Raken app about five. Before Raken, we didn't use any kind of software. All we had were homegrown Excel spreadsheets and tracking with Excel. The reasons we started using Raken was we needed more visibility out in the field and letting the guys move their people around more with some notifications and move their equipment around. Onboarding with Raken was a struggle at first, just due to the fact that change is always difficult with personnel. Once they got on board, we had no problems. Our customer service was always far and above everybody else that I had ever dealt with. And once the guys decided, yep, this is a horse we're riding, they really enjoyed it and learned how to use it. The advice I would give is get your customer service representatives involved immediately. Have them talk to your people, have them work with all your people. Don't try to do it alone.