# Compare Insightful vs monday.com AI Work Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Insightful and monday.com AI Work Platform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142813-147657/Insightful-vs-monday-com

---

# Insightful vs monday.com AI Work Platform Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Insightfulmonday.com AI Work Platform2/4 selected

[Insightful](https://www.capterra.com/p/142813/Insightful/)[4.8 (221)](https://www.capterra.com/p/142813/Insightful/reviews/)

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

[## Insightful](https://www.capterra.com/p/142813/Insightful/)[4.8 (221)](https://www.capterra.com/p/142813/Insightful/reviews/)

Starting Price

$8.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [221 reviews](#user-reviews)

Positive

216

Neutral

2

Negative

3

[## monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [6,072 reviews](#user-reviews)

Positive

5,681

Neutral

318

Negative

73

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## Summary

* * *

Key features rated by users

Features selected based on 25,531 reviews from time tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Clock In/Out

NA

Project Time Tracking

5.0

Mobile Access

NA

Attendance Tracking

4.7

Timesheet Management

4.6

63%Fit

Missing features

Feature ratings

Clock In/Out

NA

Project Time Tracking

4.7

Mobile Access

4.4

Attendance Tracking

NA

Timesheet Management

4.6

User satisfaction

User satisfaction

4.8

User reviews[221](https://www.capterra.com/p/142813/Insightful/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.7

User satisfaction

4.6

User reviews[6,072](https://www.capterra.com/p/147657/monday-com/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$8Per User, Per Month

-   Free version
-   Free trial

Price starts from

$9Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Insightful is built for businesses of all sizes, from small teams to large enterprises. It’s ideal for any industry that needs real-time data to manage teams and improve workflows.

Best for

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

## User reviews

Pros & cons

VPB

Vishnu Priya B.

Front Office Admin and HR Executive

> "Good - Tracking the clock in and clock out including break timings and periodical screenshots which is usefull in task management..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7155020)

MY

Mahmoud Y.

Team leader

> "The timezone management is difficult if managing teams from different timezones. Since they can set it to their timezone, and no..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7105212)

SR

Shaik R.

Secretary

> "It also helps generate reports as per the scheduled requirements, ensuring accurate records, improved workforce management, and..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7153120)

GV

Garth V.

Applied AI Educator

> "If I accidentally shut down the Insightful active window on my laptop, it's hard for me to find the app again to launch it."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7170231)

ZC

Zamir C.

Operations Manager

> "The platform provided a much-needed bridge between raw activity data and actionable management strategies, allowing us to improve..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7147226)

TG

Tyler G.

Reviewer

> "The lag at times when starting and stopping my time on an assignment can take a long time to load at times."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7162356)

OE

Oscar E.

Operations Manager

> "It gives me confirmation on things I thought to be true and see it the numbers and productivity, it confirmed it as well as data..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7153277)

JW

Jere W.

Writer

> "I had an issue with the system popping up an authentication message which interrupted my work flow but was informed it was my IOS."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7103944)

ZC

Zamir C.

Operations Manager

> "The real-time data and detailed reports allow for a much more objective understanding of workflows, helping us identify and..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7147226)

MR

Marlon R.

Writer-Author

> "Besides the hiccups with the untimely updates that pop-up to annoy your workflow, there's little complaints outside of this."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7179486)

LA

Lolet A.

Project Manager

> "Insightful delivers a zero-fuss tracker that respects an employee's focus on actual work, but the developers need to fix the..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7166885)

QB

Q B.

Generalist Expert

> "If there is an initial discrepancy upon downloading, it may be difficult to verify timestamps. "

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7157734)

YM

Yusuke M.

Development Support

> "The analytics and reporting tools make it easy to understand how work time is being utilized, and the dashboards present the data..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7110717)

PM

Pranav M.

FDE

> "The initial setup for categorizing specific industry-related apps took a bit longer than expected."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7149369)

SR

Shaik R.

Secretary

> "This helps improve operational performance, maintain transparency, identify areas for improvement, and support effective workforce..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7153120)

Melanie E.

Video Editor

> "Sometimes the app crashes or has issues when clocking in or switching devices."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7117439)

KM

Keith M.

Branch Manager

> "Once set up, the dashboards and reports are informative and provide meaningful, data‑driven insights that support better..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7119147)

LJ

Louis J.

Director of Operations

> "Not able to set schedules per employee."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7137320)

IU

Insightful U.

Manager

> "The activity tracking feature provides helpful visibility into productivity trends, and the dashboard allows for quick access to..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7023617)

AG

Arely G.

Office manager

> "I don't like that you can't put notes on past dates on employees, some time the tool not refresh the attendance on real time."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___6852754)

AO

Agwu O.

Chief Finance Officer

> "Rather than simply tracking time, it helps managers and employees understand productivity patterns, workload distribution, and..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7160697)

KP

Kevin P.

Teacher

> "The layout is a bit overwhelming at first and not knowing exactly where to go is mildly irritating but the more I used it it began..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7094207)

BZ

Blair Z.

CEO

> "My staff does not have to track their own hours, which means the data I pull for payroll is clean and ready to use."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7163479)

JGP

Joshua Gideon P.

Customer Service Representative

> "The timer functions stops if the software suddenly does not work."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7132131)

IA

Ieyat A.

Human Resources

> "The platform provides valuable visibility into team productivity, time tracking, and workflow management."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7164604)

IU

Insightful U.

Manager

> "This can lead to discrepancies in activity reports, especially for roles that involve long meetings or collaborative sessions."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7023617)

RS

Robert S.

Sole Proprieter

> "It is a secure timer that shows exactly how I am spending my time and ensures that my employers is getting good value for their..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7147649)

CA

Catherine A.

Contractor

> "For instance, the "widget" is essential but it is not mentioned in the instructions, much less explained."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7166344)

TM

Tawfik M.

Product design

> "It's a tool I would recommend for getting the best out of each employee so there is no time unutilized. And I would say like for an..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7151163)

NM

Nina M.

Operations Director

> "The hardest part has been getting users downloaded and set up easily on new computers."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7112413)

IM

Isac M.

Chief Operating Officer

> "From there, the program simply works and gives us a lot of information, which helps us track/score each individual staff member's..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7149370)

CB

Che' B.

Occupational Safety and Health Specialist

> "There is too much difficulty in getting my account setup."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7088047)

SD

Shivani D.

Strategic Operations Coordinator

> "Not only do we utilize it for Productivity tracking, but it helps us with scheduling the employees as well."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7153822)

SD

Sarah D.

Managing Director

> "Sometimes difficult to navigate the dashboard."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7082088)

AP

Anthony P.

manager

> "I like it to monitor my employees' activites and I can make even instant screenshot on them."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7160796)

CA

Catherine A.

Contractor

> "The instructions are a bit unclear."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7166344)

LS

Lyra S.

Executive Assistant

> "The reports are also very useful for management discussions since we can easily pull data and include it in our internal reporting."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7111618)

SD

Shivani D.

Strategic Operations Coordinator

> "The reports are non-customizable."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7153822)

SR

Shaik R.

Secretary

> "It is very effective for tracking and easily monitoring employees’ daily and monthly working hours."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7153120)

AN

Akshay N.

Technical Project Manager

> "For ex: in case of dual screens and split screens, screenshot capturing is failing at times."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___6843451)

AV

Asael V.

OPERATIONS MANAGER

> "The fact that you can see what your employees are doing, this makes it really friendly and logical when you are auditing, when you..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7148294)

BP

Brian P.

IT Supervisor Support Services

> "Sometimes it can go down or be non-responsive but that is few and far between"

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7036513)

PC

Pradhyum C.

Agent

> "Task tracking is excellent that i can easily track and maintain everything which gives me time to time update, Overall Good ,..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7053449)

FE

Faith E.

Generalist Expert

> "It’s quite confusing to use on windows."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7156355)

SM

Samuel M.

Senior Domain Expert

> "The platform is user-friendly, reliable, and helpful for monitoring productivity and managing work hours efficiently throughout the..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7152809)

SR

Sandra R.

Program Manager

> "Not being able to get screen recordings of the activity."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___6843783)

MB

Mohammed B.

researcher

> "The dashboard is intuitive, and the reporting features help monitor progress and improve team efficiency."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7162845)

AN

Akshay N.

Technical Project Manager

> "I had noticed multiple scenarios in which the screenshot is not captured correctly."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___6843451)

CV

Camilo V.

COO

> "The features provided by Insigthful give us enough information to manage the personnel, specially those in remote operation,..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___6855607)

JP

Juan P.

Engineer

> "The main flaw I found is on mac devices."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___6843473)

BZ

Bennitez Z.

Red Team QC Reviewer

> "The timer allows me to work remotely and have my time tracked accurately."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7160865)

ED

Emin D.

Support

> "Like mapping a wrong account."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7048272)

NM

Nina M.

Operations Director

> "It gives us a clear view of activity and makes it easier to manage teams and review work patterns."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7112413)

Richard D.

Project Team Lead

> "I don't like the screenshot some personal stuff may be visible to anyone."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___4940817)

CT

Carlos T.

IT Manager

> "The thing I like to must is the tech support, I am able to solve my problems in the website while I am on it."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7122162)

AS

Armandt S.

CEO

> "The pricing is a bit high for the South African market."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___5048726)

MB

Mohammed B.

researcher

> "It has helped improve productivity tracking, time management, and team accountability."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7162845)

VR

Verified Reviewer

Security

> "Their Account management is terrible. "

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___6025615)

SD

Sarah D.

Managing Director

> "Screenshots are very helpful, they have allowed us to see what activities our employees were engaged in."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7082088)

VR

Verified Reviewer

Founder

> "The employee's time hasn't been tracked, which is a shame."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___4187883)

RS

Robert S.

Sole Proprieter

> "It does a great job of tracking my productivity and ensuring that I am spending my time productively. "

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7147649)

MM

Michael M.

VP Application Development

> "Not intuitive to understand hours worked each day for employees. "

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___4635932)

JC

Joseph C.

Director

> "It is efficient and easy to use for project schedule tracking, collaboration in a remote environment, embedding security, and trust"

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7169078)

EjM

Elaiza jane M.

Supervisor

> "Some features are hard to find or navigate."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___4249396)

JGP

Joshua Gideon P.

Customer Service Representative

> "The customer service and the developer team where able to resolve the issue regarding my access with insightful."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7132131)

MA

Moh A.

Digital Marketer

> "Several time i have faced two type of problems while using workpuls and i compalin the team for the same but I think this issue..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___3348620)

KD

Kyra D.

Operations Administrator

> "One of my favorite features is being able to zoom in on screenshots."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7172989)

DN

Darwin N.

App Engineer

> "Time record reporting accuracy sometimes fails"

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___3620449)

LS

Lyra S.

Executive Assistant

> "The features we get from the platform make it a worthwhile investment for managing team productivity and performance."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7111618)

CIM

Cliff Ian M.

Deputy General Manager

> "For almost a year, those are the only cons I've noticed but never outweighed the pros, not even a bit."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___3625460)

LN

Luciana N.

Senior Consultant

> "My overall experience is that the app is seemless, it stays on the background doing its work, and you can bring it to the..."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7100578)

Douglas B.

CEO

> "Software doesn't work on IPADs and other Apple products"

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___2766648)

AO

Anabel O.

Team Lead

> "The reporting graphs and metrics have great filters and analysis tools."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___7103667)

YV

Yousuf V.

Sr Graphic Designer

> "To be honest, till now I have found nothing which I don't like about this software."

[See full review](https://www.capterra.com/p/142813/Insightful/#Capterra___3562697)

[View Reviews](https://www.capterra.com/p/142813/Insightful/reviews/)

LK

Lokesh K.

Application Developer

> "The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly compressed our project lifecycles."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142007)

SZK

Samara Zuri K.

Director of Project Controls and Finance

> "Monday.com lacks a native functionality for tracking overhead allocation, depreciation schedules, complex billing and earned value management ."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7176777)

CH

Corey H.

Senior Manager

> "Boards, columns, automations, and views can be tailored to suit different teams and workflows, allowing us to manage everything from day‑to‑day tasks to more complex operational processes in one platform."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139801)

CG

Ciaran G.

Operations Manager

> "Additionally, certain views and reporting tools lack depth compared to more specialised project management software, making it harder to extract detailed insights without extra setup or external tools."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141849)

ZB

Zion B.

Commercialization Sr. Associate

> "The ability to connect board - track multiple projects in one dashboard and the portfolio solution in enterprise are all amazing additions to company project tracking and workflow management."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316)

AB

Andreja B.

Senior Platform Engineer

> "At first, I spent way too much time tweaking colors and columns instead of actually working. Plus, their "seat-package" pricing system (where you must pay for a minimum of 3, 5, or 10 users) deeply annoys me when I..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7164335)

AH

Amber H.

CEO Owner

> "As someone who builds automated operational systems for various service trades, I find the ability to customize boards for everything from high-level project management to granular lead tracking essential."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944)

ES

Eden S.

Brand Manager

> "In Asana, you can link multiple boards (or projects) quite easily, whereas in Monday, the process feels more complicated than it needs to be. While I understand that it is possible to connect boards, it requires..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141605)

MD

Megha D.

Sr. Project Manager

> "The platform is user-friendly, visually intuitive, and adaptable to different workflows, which makes it easy to manage multiple projects efficiently. While there are some limitations in terms of pricing and advanced..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140787)

YS

Yashraj S.

Senior specialist

> "Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

AW

Ashley W.

Property

> "The customisation options are strong, allowing you to tailor boards to suit your business needs, and the integrations make it easy to connect with other tools we already use."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139794)

AM

Aqiral M.

Project Management Solution for Growing

> "Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in higher-paid plans — which may..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7057168)

DH

Daniel H.

Senior Lecturer

> "monday.com provides us with superb digital work planning and organization features which enables us to lay proper plans for all operations in our institution, allowing us to keep all operations in the institution..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

JP

Jonathan P.

Digital Content Specialist

> "I wish the reporting can be more in depth which I need for complex business and while handling large dataset the performance gets a bit compromised."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7160359)

JC

Jack C.

Manager

> "Monday.com is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in scalable tools with automation and integration..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680)

LD

Lochlan D.

Director

> "Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just want to get on with building..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142332)

KW

Keye W.

Chief of Staff

> "Overall, monday.com has been a valuable tool in helping us centralize workflows and improve operational efficiency. As we continue building out structured processes and integrating it with other systems, it is becoming..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7145848)

YS

Yashraj S.

Senior specialist

> "Notification Overload: The default notification settings can be overwhelming; if not carefully managed, users can easily lose important updates in a sea of "pings.""

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

LT

Luciano T.

Customer Management

> "The platform offers a high level of customisation, allowing teams to tailor workflows to their specific needs, which enhances productivity and collaboration."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148415)

KV

Kerri V.

Social Media Coordinator

> "If the number of active workspace is great than the notifications gets overwhelm to handle and the large board become bit hard to navigate through the project."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7163012)

DH

Daniel H.

Senior Lecturer

> "Having monday.com has made collaboration on all our institution operations become a reality and has also made it easy for us to monitor the real-time status of all operations making it possible to identify anything..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

JT

Jody T.

Communications and Development

> "We have been with Monday.com for almost three years and just over a year ago we ran into a billing and platform upgrade simultaneously, this caused a problem for us to log in and we had to step back to the legacy..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139875)

PH

Paul H.

Creative Director

> "monday.com has also been a very useful link up point for our departments and teams allowing us to have a central workstation where we can collaborate on our operations easily to ensure fluidity of operations in the..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7168473)

MH

Michael H.

Sales and Support

> "Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like to be able..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7099759)

AF

Andreia F.

Head of Operations and Growth

> "What I like most about monday.com is the integration between CRM and work management — when a deal closes, the information automatically flows from one side to the other, which saves time, reduces manual work, and..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144053)

CH

Colton H.

Director of Product Development

> "That said, the cost feels high relative to how we use it—particularly for sales staff who primarily rely on it just to submit order forms, rather than leveraging its full capabilities."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139487)

AH

Amber H.

CEO Owner

> "The automation engine is a game-changer; it allows me to create "hands-off" workflows that ensure nothing falls through the cracks, which is vital when managing multiple business entities simultaneously."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944)

ZB

Zion B.

Commercialization Sr. Associate

> "For example, layered automations are not a thing, which can be very limiting, and the inability to automate based on formulas and text is frustrating."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316)

Diego G.

Project Manager

> "For a roll-out project involving multiple locations, the ability to automate status changes and instant notifications is invaluable; it significantly reduces manual work and ensures all stakeholders are aligned."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140495)

LS

Leigh S.

Legal Services Manager

> "The requirement to subscribe with a minimum number of users made it less flexible, particularly for smaller teams or more tailored use cases."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034)

JC

Jack C.

Manager

> "It offers highly customizable boards, workflows, and multiple viewing options (Kanban, Timeline, Gantt or Calendar) with built-in automation that lets you reduce repetitive tasks and streamline workflows."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680)

AL

Ashley L.

HR and Systems Manager

> "Workflows are of course better, but when everything we've built is in automatons we have to essentially do a complete rebuild while still trying to run a business and use the product which doesn't make things easy."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140768)

JS

Justin S.

Digital Marketing and Content Executive

> "I enjoy collaborating across Monday.com because it allows me to work in a way to work best with each stakeholder, with every user having a tailored experience and only have the relevant information to them, in front of..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139706)

LS

Ludmila S.

Manager

> "Monday's per-seat pricing model gets expensive fast — especially when you want to bring in cross-functional contributors (design, sales, support) who only need occasional access."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503)

RS

Radha S.

Legal Assistant

> "Once set up, it made collaboration much easier by clearly showing ownership, deadlines, and status updates in one place. While there is a bit of a learning curve at the beginning due to the many customization options,..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7135547)

CL

Chantel L.

Head of PMO

> "People might start using it, but without clear guidance, they often use it inconsistently or don’t use the AI features effectively. If too much is introduced at once, it can feel overwhelming, and teams end up only..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139919)

DH

Daniel H.

Senior Lecturer

> "It provides us with great visual dashboards which allows us to monitor the status and progress of our operations in real time."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

RK

Rob K.

Owner and Chiropractor

> "per month seems like overkill for something that does what other systems like a google document, shared apple notes, skylight, etc"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7095419)

Enish S.

Operations

> "Task management is where it really shines; assigning owners, setting deadlines, and leaving update threads directly on tasks means we've cut our email back-and-forth by a lot."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7152385)

GB

Giselle B.

Product Manager

> "Sometimes it’s not very easy to customize the columns for each subitem, which can make more detailed task breakdowns less flexible than expected."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139404)

TK

Tim K.

Assistant Professor Emeritus

> "It offers a great flexibility in term of customization in workflows which fits in different team needs also the interface is my favorite which feels modern and colorful."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7167775)

AA

Anja A.

Head of Support

> "I wish I could sort it by groups and have a calendar with all my tasks next to it so I can move it to the right time. But thats not a big relevant thing."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140355)

Don M.

Asst. Manager

> "What I liked most about monday.com is its intuitive and visually appealing interface combined with powerful workflow automation, making it easy for teams to manage projects and collaborate efficiently."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7125727)

JR

Jemma R.

Admin

> "The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139828)

VR

Verified Reviewer

Operations Manager

> "Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122678)

JL

Joe L.

IT Administrator

> "for example if multiple people are editing the same field it takes too long to update and the other person editing might add the same information twice."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7113635)

JPR

John Paul R.

Operations Support Manager

> "The versatility of the boards allows us to customize our operations exactly how we need them, making it a very powerful tool for business management."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139394)

DC

Daphnie C.

Operations Manager

> "Some features (like charts or reporting) are not as straightforward as you would expect, and sometimes it takes a bit of trial and error to get things right."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139347)

CS

Crystal S.

Chief Operating Officer

> "The ability to see the status of multiple tasks or projects at once is really helpful, and now they have expanded their templates and integrated AI so it is even easier and more effective for basic users"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139410)

CE

Conor E.

IT Manager

> "Sometimes it becomes clear that the system has sections in Beta mode, and as a result you may notice slowing or crashing, or the AI just not working as it should."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142069)

VR

Verified Reviewer

Accountant

> "You can customize Monday.com however you want allowing for automizations and systems to be utilized according to your needs making it very powerful."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7085297)

NK

Nathan K.

Owner

> "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147)

AV

Alyssa V.

Office Manager and Project Coordinator

> "The automation features significantly reduce manual follow-up, and the platform integrates well with our daily task tracking and accountability systems."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297)

AS

Abby S.

Marketing Manager

> "The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140027)

VR

Verified Reviewer

Solution Deployment Manager

> "The "Battery Widget" and Gantt views are incredibly helpful for "client health" reporting as they provide an immediate, visual sense of progress that builds trust."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144326)

VR

Verified Reviewer

Digital Marketing Manager

> "However, it has serious limitations compared to, say, Jira, or another platform used to manage intricate projects spanning multiple teams."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7086856)

GP

Gissett P.

Project Manager - Admin

> "Automations (like status updates, reminders, or notifications) save a lot of manual follow-up, which is useful when managing multiple jobs or vendors."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139321)

BK

Blerta K.

Language Instructor

> "There have been inconsistencies in some automation behaviors and there are a few template structures that did not behave the way they were previewed to behave."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7138878)

DH

Daniel H.

Senior Lecturer

> "Having monday.com in place has also allowed us to keep all our teams and departments connected, aligned and working together towards delivering exceptional learning and institution management operations."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

AF

Alex F.

Marketing Specialist

> "I don't like how it's not automatic to have an item's properties visible once you click on it - you have to add this via customisation and add "item card" and "subitem" widgets."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6865576)

PC

Patrick C.

VP Strategy

> "I've used Monday.com to help manage several marketing projects and it is a very modern looking way to track progress, store vital information, and work togehter."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7151920)

VR

Verified Reviewer

Director marketing and communications Student Housing and Dining Srevices

> "Biggest con is that their is a learning curve to learn the software and it to make it work for you there is a lot of per-conversation that needs to happen about not only how workflow is currently working but how it..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134475)

LS

Ludmila S.

Manager

> "From auto-generating task summaries to writing update drafts and surfacing blockers, the AI integration feels purposeful rather than bolted on — which is rare in this category."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503)

RM

Rachelle M.

Manager

> "The Monday app has several bugs and limited functionality, which hopefully is being worked on as field workers tend to use tablets."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139691)

David F.

Business Manager

> "I like that it allows enough customization to track projects in detail, along with owners of each task with a project."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7092823)

AM

Account M.

Account manager

> "Not very flexible for more complex or specific needs, and it often feels like you need to upgrade or pay more to unlock basic functionality."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077)

GT

Giulia T.

Marketing and communication coordinator

> "I like Monday because it brings a sense of structure and fresh momentum to my week. When it comes to value for money, Monday offers a lot through its robust set of tools that help me stay organized and efficient..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972)

KJD

Klaas Jan D.

ceo

> "One significant drawback is that automatic email sending through Outlook is not available when using a personal Microsoft account."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139393)

VR

Verified Reviewer

DISTRIBUTION CENTER MANAGER

> "As someone with a background in logistics management, the ability to customize boards to track complex supply chain workflows is a game-changer."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148068)

ES

Emily S.

Executive Assistant

> "A bit overwhelming to start due to the large number of options/custom fields if you're just starting out with a CRM/project management software."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139434)

LS

Leigh S.

Legal Services Manager

> "From a client services perspective, it supported file reviews, document tracking, and identifying outstanding items seamlessly."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034)

KT

Kelli T.

Director of Marketing

> "I do wish there was a bit more of a visual option to see how things are getting done, the build vibe view didn't work well for me."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139433)

TR

Tuya R.

Senior Project Manager

> "It’s a powerful tool for managing workflows and staying aligned, especially for cross-functional teams. While there are some limitations and cost considerations, the benefits in efficiency and collaboration make it a..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140812)

VR

Verified Reviewer

VP Marketing

> "Monday.com is a bit overwhelming with its features and almost offers too much in terms of workflow and templates."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7179405)

PW

Pari W.

CRC

> "It makes project tracking straightforward with customizable boards, timelines, and automation features that reduce manual work"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139401)

MP

Mel P.

Project Manager

> "Updates seem to be mainly focused on AI at the moment, which can be frustrating, especially when features the community has been asking for for a long time continue to get pushed."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139885)

NN

Nicholas N.

Quality Assurance Manager

> "It simplifies task management and subsequent tracking of progress during projects plus it has some templates that needed very little alterations to use"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7143269)

PL

Pam L.

Design Director

> "Reporting across multiple projects that are not of the same template can get a bit complicated"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141882)

AL

Amanda L.

Advancement Lead

> "We’ve used it for intake processes, project tracking, and internal coordination, and it has significantly improved efficiency."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139676)

MB

Matt B.

Founder

> "Sometimes the AI offers you solutions it can't live up to, for example scraping your emails for actions."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142507)

[View Reviews](https://www.capterra.com/p/147657/monday-com/reviews/)

## User interface

4.79 (221)

4.57 (6,072)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Insightful

24/41

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Automatic Time Capture
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Biometric Recognition
-   Budget Tracking
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Employee Database
-   Employee Management
-   Employee Scheduling
-   Generative AI
-   Location Tracking
-   Mobile Access
-   Multi-Language
-   Multiple Billing Rates
-   Offline Time Tracking
-   Online Time Tracking
-   Overtime Calculation
-   Payroll Integration
-   Productivity Analysis
-   Project Time Tracking
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Usage Tracking/Analytics
-   Vacation/Leave Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/142813/Insightful/#features)

monday.com AI Work Platform

Top features

29/41

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Automatic Time Capture
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Biometric Recognition
-   Budget Tracking
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Employee Database
-   Employee Management
-   Employee Scheduling
-   Generative AI
-   Location Tracking
-   Mobile Access
-   Multi-Language
-   Multiple Billing Rates
-   Offline Time Tracking
-   Online Time Tracking
-   Overtime Calculation
-   Payroll Integration
-   Productivity Analysis
-   Project Time Tracking
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Usage Tracking/Analytics
-   Vacation/Leave Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/147657/monday-com/#features)

### Recognition

Insightful is recognized as a top-rated tool in 1 Capterra Shortlist reports

monday.com AI Work Platform is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Insightful

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

monday.com AI Work Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Insightful

-   By Insightful
-   Located in United States
-   Founded in 2015

monday.com AI Work Platform

-   By monday.com
-   Located in Israel
-   Founded in 2014

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4.3

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-142813/Wrike-vs-Insightful)

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,558)](https://www.capterra.com/p/211559/Trello/reviews/)

$9/month

Price

$5/month

4.5

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-211559/monday-com-vs-Trello)

[Insightful](https://www.capterra.com/p/142813/Insightful/)[4.79 (221)](https://www.capterra.com/p/142813/Insightful/reviews/)

vs

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)[4.71 (2,586)](https://www.capterra.com/p/247745/Toggl/reviews/)

$8/month

Price

$10/month

4.6

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142813-247745/Insightful-vs-Toggl)

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

$9/month

Price

$10/month

4.5

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-147657/Wrike-vs-monday-com)

[Insightful](https://www.capterra.com/p/142813/Insightful/)[4.79 (221)](https://www.capterra.com/p/142813/Insightful/reviews/)

vs

[WebWork Time Tracker](https://www.capterra.com/p/151338/WebWork-Time-Tracker/)[4.64 (559)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/)

$8/month

Price

$6.39/month

4.6

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142813-151338/Insightful-vs-WebWork-Time-Tracker)

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$9/month

Price

$10/month

4.5

Features

4.6

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/147657-158833/monday-com-vs-ClickUp)