# Compare Insightful vs Playvox 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Insightful and Playvox based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142813-164542/Workpuls-vs-playvox

---

# Insightful vs Playvox Features and Cost Comparison

Last updated March 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

InsightfulPlayvox2/4 selected

[Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.8 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/)

[Playvox](https://www.capterra.com/p/164542/playvox/)[4.8 (109)](https://www.capterra.com/p/164542/playvox/reviews/)

[## Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.8 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/)

Starting Price

$6.40/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [156 reviews](#user-reviews)

Positive

151

Neutral

2

Negative

3

[## Playvox](https://www.capterra.com/p/164542/playvox/)[4.8 (109)](https://www.capterra.com/p/164542/playvox/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [109 reviews](#user-reviews)

Positive

106

Neutral

1

Negative

2

## Summary

* * *

Features in Contact Center Quality Assurance Software

14 / 34

Only Insightful

-   Generative AI
-   Screen Recording

Best performer

21 / 34

Only Playvox

-   Agent Interface
-   Customer Surveys
-   Employee Reward Programs

User satisfaction

User satisfaction

4.8

User reviews[156](https://www.capterra.com/p/142813/Workpuls/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.7

User satisfaction

4.8

User reviews[109](https://www.capterra.com/p/164542/playvox/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$6.40Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Insightful is built for businesses of all sizes, from small teams to large enterprises. It’s ideal for any industry that needs real-time data to manage teams and improve workflows.

Best for

Playvox equips customer service teams with the most comprehensive agent optimization software for WFM, QA, Performance Management, Coaching, Learning, VoC, and Motivation.

## User reviews

Pros & cons

IU

Insightful U.

Manager

> "The activity tracking feature provides helpful visibility into productivity trends, and the dashboard allows for..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617)

MY

Mahmoud Y.

Team leader

> "The timezone management is difficult if managing teams from different timezones. Since they can set it to their..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7105212)

YM

Yusuke M.

Development Support

> "The analytics and reporting tools make it easy to understand how work time is being utilized, and the dashboards..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7110717)

IU

Insightful U.

Manager

> "This can lead to discrepancies in activity reports, especially for roles that involve long meetings or..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617)

PC

Pradhyum C.

Agent

> "Task tracking is excellent that i can easily track and maintain everything which gives me time to time update,..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7053449)

JW

Jere W.

Writer

> "I had an issue with the system popping up an authentication message which interrupted my work flow but was..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7103944)

KM

Keith M.

Branch Manager

> "Once set up, the dashboards and reports are informative and provide meaningful, data‑driven insights that support..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7119147)

Melanie E.

Video Editor

> "Sometimes the app crashes or has issues when clocking in or switching devices."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7117439)

LS

Lyra S.

Executive Assistant

> "The reports are also very useful for management discussions since we can easily pull data and include it in our..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7111618)

AG

Arely G.

Office manager

> "I don't like that you can't put notes on past dates on employees, some time the tool not refresh the attendance on..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6852754)

CV

Camilo V.

COO

> "The features provided by Insigthful give us enough information to manage the personnel, specially those in remote..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6855607)

KP

Kevin P.

Teacher

> "The layout is a bit overwhelming at first and not knowing exactly where to go is mildly irritating but the more I..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7094207)

IU

Insightful U.

Manager

> "We've been using Insightful to track daily tasks and team activity, and overall, it's been a valuable addition to..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617)

AN

Akshay N.

Technical Project Manager

> "For ex: in case of dual screens and split screens, screenshot capturing is failing at times."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843451)

IU

Insightful U.

Manager

> "The software offers a clean, intuitive interface that makes it easy for team members to log their work and stay..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617)

BP

Brian P.

IT Supervisor Support Services

> "Sometimes it can go down or be non-responsive but that is few and far between"

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7036513)

JD

Jenny D.

VP of People Operations

> "Insightful has helped us improve working conditions for our employees, by reallocating work from those working..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6781795)

NM

Nina M.

Operations Director

> "The hardest part has been getting users downloaded and set up easily on new computers."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7112413)

NM

Nina M.

Operations Director

> "It gives us a clear view of activity and makes it easier to manage teams and review work patterns."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7112413)

SR

Sandra R.

Program Manager

> "Not being able to get screen recordings of the activity."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843783)

SD

Sarah D.

Managing Director

> "Screenshots are very helpful, they have allowed us to see what activities our employees were engaged in."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7082088)

AN

Akshay N.

Technical Project Manager

> "I had noticed multiple scenarios in which the screenshot is not captured correctly."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843451)

LS

Lyra S.

Executive Assistant

> "The features we get from the platform make it a worthwhile investment for managing team productivity and..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7111618)

CB

Che' B.

Occupational Safety and Health Specialist

> "There is too much difficulty in getting my account setup."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7088047)

LN

Luciana N.

Senior Consultant

> "My overall experience is that the app is seemless, it stays on the background doing its work, and you can bring it..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7100578)

SD

Sarah D.

Managing Director

> "Sometimes difficult to navigate the dashboard."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7082088)

AO

Anabel O.

Team Lead

> "The reporting graphs and metrics have great filters and analysis tools."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7103667)

JP

Juan P.

Engineer

> "The main flaw I found is on mac devices."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843473)

BM

Brandon M.

Head of Corporate Services

> "It makes it easy to monitor productivity trends and improve planning accuracy across teams."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7117025)

ED

Emin D.

Support

> "Like mapping a wrong account."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7048272)

JI

Jose I.

Brokerage clerk

> "I can see the security, it is reporting to the detail, good performance and it’s fast, the speed is unbelievable"

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7099397)

Richard D.

Project Team Lead

> "I don't like the screenshot some personal stuff may be visible to anyone."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4940817)

KD

Kim D.

Account Manager

> "It allows management of productivity and performance with ease."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7115446)

AS

Armandt S.

CEO

> "The pricing is a bit high for the South African market."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___5048726)

IU

Insightful U.

Manager

> "Daily task logging has improved accountability and planning across our development team."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617)

VR

Verified Reviewer

Security

> "Their Account management is terrible. "

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6025615)

SD

Sarah D.

Managing Director

> "Positive and helpful for tracking employee time and activities."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7082088)

DN

Darwin N.

App Engineer

> "Time record reporting accuracy sometimes fails"

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3620449)

MC

Melissa C.

Managing Director

> "The application provides great insight on monitoring employees. "

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7111718)

VR

Verified Reviewer

Founder

> "The employee's time hasn't been tracked, which is a shame."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4187883)

KR

Kenny R.

Service Delivery Manager

> "What I like most about Insightful is that it effectively tracked team performance which consistently drive..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843993)

MM

Michael M.

VP Application Development

> "Not intuitive to understand hours worked each day for employees. "

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4635932)

MC

Melissa C.

Managing Director

> "A very useful tool that can be used on a daily basis to monitor productivity."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7111718)

CIM

Cliff Ian M.

Deputy General Manager

> "For almost a year, those are the only cons I've noticed but never outweighed the pros, not even a bit."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3625460)

KM

Keith M.

Branch Manager

> "The platform is intuitive and easy to use, with well-structured dashboards that make it simple to understand data..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7119147)

EjM

Elaiza jane M.

Supervisor

> "Some features are hard to find or navigate."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4249396)

TA

Terei A.

Senior Director, IT Systems

> "The tool offers clear productivity reports and dashboards for performance insights."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6780819)

MA

Moh A.

Digital Marketer

> "Several time i have faced two type of problems while using workpuls and i compalin the team for the same but I..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3348620)

KD

Kim D.

Account Manager

> "As a leader I am able to use this as one tool to evaluate my team."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7115446)

YV

Yousuf V.

Sr Graphic Designer

> "To be honest, till now I have found nothing which I don't like about this software."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3562697)

SR

Sandra R.

Program Manager

> "How easy is to get all your direct reports real time activity and track their daily productivity with accurate..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843783)

Douglas B.

CEO

> "Software doesn't work on IPADs and other Apple products"

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___2766648)

NM

Nina M.

Operations Director

> "Insightful has been very helpful for time tracking and visibility."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7112413)

Kimberly H.

Business Owner

> "It's lacking a few features."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___2224834)

[View Reviews](https://www.capterra.com/p/142813/Workpuls/reviews/)

JS

Jeff S.

Customer Service Representative

> "What I like most about playvox is we're able to monitor our call/chats and improve our skills about the..."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___6331647)

SK

Stela K.

VP Support

> "At one point a couple of weeks ago, Playvox completely ghosted us - with nobody in the company ever..."

[See full review](https://www.capterra.com/p/164542/playvox/#SoftwareAdvice___6527368)

DM

David M.

Escalations Specialist

> "It is really useful for a team lead to keep documentation on their team members progress."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___6565392)

John Epok P.

Regional Platforms Lead

> "You can just imagine the amount of effort we need spend just to login to different Playvox instances"

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___6326377)

DR

Danicelis R.

Customer service representative

> "I work as a Quality Analyst Backup and Playvox helps us to evaluate agents, it is so efficient and exceeded..."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___5062873)

John Epok P.

Regional Platforms Lead

> "SSO via Google Workspace had some issues every now and thn"

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___6326377)

JJ

Jeremy J.

Travel Consultant

> "In general, Playvox automatically calculates your scores based on how you perform and provides statistics..."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___6129758)

SK

Stela K.

VP Support

> "We got stuck during onbaording with building global schedules."

[See full review](https://www.capterra.com/p/164542/playvox/#SoftwareAdvice___6527368)

AM

Argel M.

customer service representative

> "I'm glad that we use Playvox specially on reviewing our interactions with our customers."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___5092024)

CN

Christian N.

Customer Support Rep

> "Will give you ample time to dispute if you thing your quality review is not right"

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___5099774)

John Epok P.

Regional Platforms Lead

> "UI/UI which is very user-friendly and straightforward"

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___6326377)

Mariam K.

Partner vertical

> "I do not like that there are some scorecard questions which may be chosen automatically but I have to chose..."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___3523181)

JS

Jetson S.

Customer Care

> "Playvox is so easy to use as an agent."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___6430295)

CM

Caio M.

Analyst

> "Sometimes the system was a little buggy, we had problems with tickets, workloads, and minor issues, most of..."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___2488720)

Mariam K.

Partner vertical

> "I like that I can track whatever interactions I want to check by contact reasons,users and etc."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___3523181)

BV

BRENNO V.

financial crime investigator

> "That's troublesome because sometimes mistakes occur during the evaluation and we need to check thoses..."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___2718996)

EL

Emetu L.

Operation Executive

> "It makes following up on tickets easy"

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___6060906)

AT

Ariel T.

CS Trainer

> "SNOW integration sometimes gives unexpected errors and I have to refresh the page multiple times or close the..."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___2748446)

JP

Junil P.

customer service

> "Provides smooth transition to work tracking and customer relation build up."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___4555099)

MK

Mohamed K.

Customer service agent

> "The overall team quality not showing in a view."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___3148792)

MS

Mehboob S.

Cutomer Executive officer

> "Playvox has a great user interface, the day to day updates and in-depth analysis with ease of access and..."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___3168450)

DS

Delmar S.

Customer Service Representitive

> "Just hate when I recieve a low quality grade"

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___2805441)

JP

Jomar P.

Customer Service

> "Easy way to share feedbacks and evaluation"

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___6141417)

AIS

Abdullah Ibn S.

Customer service agent

> "Did find it troubling to have to login every couple weeks or so even though i leave it signed in on my laptop."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___2733131)

HM

Heather M.

Customer Service Representative

> "It was less hassle when submitting leave applications and schedule management."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___4523398)

JBC

James Brian C.

Consultant

> "There are times that tabs or pages takes a while to load"

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___2454217)

Tarek A.

Customer service specialist

> "Playvox has several features and functions which are so important in monitoring."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___3775650)

NC

Nikhilesh C.

Team Leader

> "If I have to check real time agent numbers there is no easy way"

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___2743797)

WW

Warren W.

Team Lead

> "Its reporting feature allows us to identify areas of improvement for agent and assist with coaching and..."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___3254019)

NhA

Nur haszatul A.

Rider Service Executive

> "For me, if I want to dispute my QA results, it's quite confusing."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___2472733)

NP

Nik P.

Customer Service Associate

> "Its impact - it provides us with the feedback and evaluations we need as a team to improve on our customer..."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___3172620)

SC

Sabrina C.

Customer Experience Specialist

> "sometimes system issue unable to use, system crash"

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___2756340)

EL

Emetu L.

Operation Executive

> "It acts as a great customer service solution"

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___6060906)

VV

Vanlalhruaitluangi V.

Analyst

> "No feature is useless."

[See full review](https://www.capterra.com/p/164542/playvox/#Capterra___2461595)

[View Reviews](https://www.capterra.com/p/164542/playvox/reviews/)

## User interface

4.76 (156)

[Playvox](https://www.capterra.com/p/164542/playvox/)

4.78 (109)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Insightful

14/34

-   Activity Dashboard
-   Agent Interface
-   AI Copilot
-   AI/Machine Learning
-   Call Monitoring
-   Call Recording
-   Call Routing
-   Collaboration Tools
-   Contact Management
-   Customer Experience Management
-   Customer Journey Mapping
-   Customer Surveys
-   Employee Coaching Tools
-   Employee Reward Programs
-   Feedback Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Knowledge Base Management
-   KPI Monitoring
-   Leaderboards
-   Multi-Channel Communication
-   Multiple Scoring Models
-   Predictive Dialer
-   Process/Workflow Automation
-   Quality Management
-   Queue Management
-   Real-Time Updates
-   Reporting/Analytics
-   Screen Recording
-   Sentiment Analysis
-   Third-Party Integrations
-   Video Conferencing
-   Workforce Management

[See all features](https://www.capterra.com/p/142813/Workpuls/#features)

Playvox

Top features

21/34

-   Activity Dashboard
-   Agent Interface
-   AI Copilot
-   AI/Machine Learning
-   Call Monitoring
-   Call Recording
-   Call Routing
-   Collaboration Tools
-   Contact Management
-   Customer Experience Management
-   Customer Journey Mapping
-   Customer Surveys
-   Employee Coaching Tools
-   Employee Reward Programs
-   Feedback Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Knowledge Base Management
-   KPI Monitoring
-   Leaderboards
-   Multi-Channel Communication
-   Multiple Scoring Models
-   Predictive Dialer
-   Process/Workflow Automation
-   Quality Management
-   Queue Management
-   Real-Time Updates
-   Reporting/Analytics
-   Screen Recording
-   Sentiment Analysis
-   Third-Party Integrations
-   Video Conferencing
-   Workforce Management

[See all features](https://www.capterra.com/p/164542/playvox/#features)

### Recognition

No recognitions have been awarded to Insightful

No recognitions have been awarded to Playvox

### Deployment & support

Insightful

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Playvox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Insightful

-   By Insightful
-   Located in United States
-   Founded in 2015

Playvox

-   By Playvox
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.76 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/)

vs

[Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,234)](https://www.capterra.com/p/169607/Clockify/reviews/)

$6.4/month

Price

$4.99/month

4.5

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142813-169607/Workpuls-vs-Clockify)

[Playvox](https://www.capterra.com/p/164542/playvox/)[4.78 (109)](https://www.capterra.com/p/164542/playvox/reviews/)

vs

[CXone Mpower](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)[4.21 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/)

Contact vendor for pricing

Price

$71/month

4.7

Features

4.1

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/134775-164542/inContact-Call-Center-Software-vs-playvox)

[Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.76 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$6.4/month

Price

$29/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142813-153140/Workpuls-vs-Connecteam)

[Playvox](https://www.capterra.com/p/164542/playvox/)[4.78 (109)](https://www.capterra.com/p/164542/playvox/reviews/)

vs

[Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)[4.33 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

Contact vendor for pricing

Price

$75/month

4.7

Features

4.2

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/164542-179417/playvox-vs-Genesys-Cloud)

[Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.76 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/)

vs

[Jibble](https://www.capterra.com/p/156992/Jibble/)[4.84 (1,632)](https://www.capterra.com/p/156992/Jibble/reviews/)

$6.4/month

Price

$0/month

4.5

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142813-156992/Workpuls-vs-Jibble)

[Playvox](https://www.capterra.com/p/164542/playvox/)[4.78 (109)](https://www.capterra.com/p/164542/playvox/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Contact vendor for pricing

Price

$15/month

4.7

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-164542/LiveAgent-vs-playvox)

[Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.76 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.36 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

$6.4/month

Price

$10/month

4.5

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-142813/Wrike-vs-Workpuls)

[Playvox](https://www.capterra.com/p/164542/playvox/)[4.78 (109)](https://www.capterra.com/p/164542/playvox/reviews/)

vs

[Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/)[4.52 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/)

Contact vendor for pricing

Price

$295one time

4.7

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/110588-164542/Calabrio-One-Suite-vs-playvox)

[Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.76 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/)

vs

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)[4.71 (2,585)](https://www.capterra.com/p/247745/Toggl/reviews/)

$6.4/month

Price

$10/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142813-247745/Workpuls-vs-Toggl)

[Playvox](https://www.capterra.com/p/164542/playvox/)[4.78 (109)](https://www.capterra.com/p/164542/playvox/reviews/)

vs

[Five9](https://www.capterra.com/p/132405/Five9/)[4.22 (481)](https://www.capterra.com/p/132405/Five9/reviews/)

Contact vendor for pricing

Price

$159/month

4.7

Features

4.1

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/132405-164542/Five9-vs-playvox)

[Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.76 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

$6.4/month

Price

$9/month

4.5

Features

4.4

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/142813-147657/Workpuls-vs-monday-com)

[Playvox](https://www.capterra.com/p/164542/playvox/)[4.78 (109)](https://www.capterra.com/p/164542/playvox/reviews/)

vs

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Contact vendor for pricing

Price

$20/month

4.7

Features

4.5

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/164542-169505/playvox-vs-Zoho-Desk)