# Compare Restroworks vs SpotOn 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Restroworks and SpotOn based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142877-197473/Restroworks-vs-SpotOn-Restaurant

---

# Restroworks vs SpotOn Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RestroworksSpotOn2/4 selected

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.9 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

[## Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.9 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.8

Ease of Use

4.9

Customer Service

4.7

Reviews Sentiment

Rk

AK

Based on [643 reviews](#user-reviews)

Positive

635

Neutral

5

Negative

3

[## SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

RS

Based on [370 reviews](#user-reviews)

Positive

304

Neutral

16

Negative

50

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## Summary

* * *

Key features rated by users

Features selected based on 3,151 reviews from restaurant pos software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

For Restaurants

4.8

Payment Processing

4.8

Order Entry

4.8

Electronic Payments

4.8

Sales Reports

4.9

77%Fit

Feature ratings

For Restaurants

4.0

Payment Processing

4.0

Order Entry

4.0

Electronic Payments

4.2

Sales Reports

4.2

User satisfaction

User satisfaction

4.9

User reviews[643](https://www.capterra.com/p/142877/Restroworks/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.6

Customer support

4.7

User satisfaction

4.2

User reviews[370](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Fine Dine Restaurants, QSRs, Bakeries, Cafes, Casual, Dine, Restaurants, Pizzerias, Sweet Shops, Food Trucks, Bars, Food Courts, Canteens, Cloud/Virtual/Dark Kitchens, Hotel Restaurants

Best for

SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.

## User reviews

Pros & cons

RK

Raju K.

Manager

> "Restroworks POS systems consolidate orders from dine-in, takeout, and third-party delivery apps like Swiggy or Zomato into a single..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7087747)

HM

Hussain M.

Manager

> "If main pos is down then printing stops then needs to reload the entire application in other pos."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7157482)

AK

Ashutosh K.

Manager

> "We also have a few reports that are very special for us and that we use on a daily basis, such as item-wise contribution, daily sales..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7103123)

OP

Om P.

Purchase Manager

> "Customer support helpline number mostly comes busy and we have to wait to connect with the support person to resolve the queries."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7087685)

SA

Salman A.

Restaurant Manager

> "Restroworks best thing is online ordering you wont miss the orders even if internet goes down we have a seprate access to check online..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7176894)

PS

Paan S.

Server

> "Also, certain reports or settings can feel slightly complex until you get familiar with the system. And sometimes slowness issue in..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7120648)

VM

Vinoth M.

Manager

> "We are using KDS Kitchen display screen where the menus are displaying directly in kitchen once order is punched from POS this helps..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7128981)

RY

Radha Y.

Store Administrator

> "Some time online order lands late on our billing screen but this issue might occur due to internet also."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7167217)

SG

Sumit G.

Manager

> "Restroworks Pos application is a full fledged software where you can integrate all type of online aggregator or payments integrations..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7102950)

RK

Rakesh K.

Manager

> "Sometimes printers are not working in running operations, but we call the support team for the help."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7156643)

SM

Shreyas M.

Restaurant Manager

> "The best thing are the integrations available with the online platforms such as zomato and swiggy, it allows us to have control over..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7146451)

BB

Biswajit B.

Food and Beverage Executive

> "the bill number generation method is not as per our standard."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7175036)

SK

Setu K.

IT Manager

> "We have started using Restroworks as billing system at our all the outlet Dough and Cream easy for the staff to manage the billing..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7164522)

KN

Karthik N.

Restaurant Manager

> "Some time due to network issue and bug factors faced lagging."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7174992)

NG

Neeraj G.

Restaurant Manager

> "Restroworks is very good billing system to manage the restaurant we are using this billing systems at our outlet Dough and Cream more..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7148104)

SB

Saikat B.

GM

> "Previously, tracking sales and settlements was a manual headache."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7158761)

SK

Satender K.

Store Manager

> "We are using this billing system at our outlets Zorba Entertainment last 4 year and this very good system to manage the billing..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7130363)

AC

Anand C.

Asst. Manager Finance and Accounts

> "Reports heading are not standardize, it keeps on changing from reports to reports."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6864832)

VK

Vicky K.

Manager

> "It is very user-friendly software, multiple reports for verifying the sales data and online integrations are also available like..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7125368)

RK

Rohit K.

Restaurant Manager

> "We are not facing any major issues with billing at the moment, and I hope we never do."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7159550)

R

Rajshree ..

Manager

> "Features like sales reports, online order integration, and inventory tracking help us manage operations better."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7146852)

MH

Mikdad H.

Senior Cost Controller and Analyst

> "Combo cannot be added to set menu, also same item cannot be added again in the set menu."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6801998)

AK

Akshay K.

Manager

> "Academy feature is very good for our new staff as in that module all the training sessions and updated software knowledge is there..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7167400)

RC

RESHIKESH C.

OPERATIONS MANAGER

> "Sometimes the software has glitch this happens due to internet breakdown. if there is anything else we will update"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6836138)

CM

Chandra M.

Manager

> "A fast, user-friendly POS for high-volume dining, supporting table management, split billing, and quick service."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7111873)

NRK

Naveen Ranjan K.

FOOD AND BEVERAGE MANAGER

> "Posist does not have a facility to do the E - invoicing."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6381431)

SK

Sunil K.

Chef

> "It has various features one of them is tab wise price changes it helps alot for having different prices for different tabs."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7141084)

AS

Anisha S.

Managing Director

> "There is honestly not a single thing that needs improvement because even if I have felt along the way that something is missing, they..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6842248)

AK

Amit K.

Manager

> "This level of automation also minimizes human error compared with manual billing, making the overall checkout process smoother and..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7084477)

OS

Omar S.

Restaurant Managere

> "Support team needs improvement, they take a lot of time in resolving the tickets."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6635151)

PS

Paan S.

Server

> "The platform helps streamline daily restaurant operations and makes it easier to track sales and performance through detailed reports."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7120648)

VK

VIKASH K.

IT Team

> "Bill syncing issue"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6658998)

OP

Om P.

Purchase Manager

> "Restroworks has multiple payment integrations, which has been instrumental in minimizing manual errors and preventing pilferage."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7087685)

KJ

Kim J.

Cashier

> "In exporting data, for example, some details of the items are mixed up or it doesn't appear."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6135997)

Iyappan R.

System Admin

> "Since this is cloud-based, the reports can be managed from anywhere, at any time. As mentioned, there are more features available to..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7171235)

RG

Rohan G.

Executive Assistant

> "Customer care number takes lot of time to connect, Waiting time should me minimized while connecting to customer care, as there are..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4662014)

SA

Salman A.

Restaurant Manager

> "Revenue generated through online orders is the most important feature, and QR ordering plus the Kiosk feature also benefit restaurants."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7176894)

VN

Vedant N.

Owner

> "Not used as much as operations are still not running at full capacity."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6174004)

PS

Praveen S.

Manager

> "We have Paytm integration and EDC integration, which also help us track real-time transactions."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7079615)

SS

Sujal S.

Chief Of Staff

> "Sometimes no one from customer care number respond back on time."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6096914)

PS

Preeti S.

Store Manager

> "Best billing software for the restaurant management.customer support is very good and available 24\*7.We are using this system at all..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7124290)

MK

Manoj K.

IT Admin

> "I contacted customer service because I was having trouble logging into my account."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4984604)

JK

Jay K.

Head Cashier

> "Restroworks billing and online integration is very easy to operate in daily operation and its support us to manage operation smoothly..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7119030)

MA

Meraj A.

Manager

> "Some times reaching support is impossible"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___5082342)

US

Umesh S.

Manager

> "It is helpful to manage online orders from various aggregators like Swiggy, Zomato, Magic pin and other applications"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7121336)

PS

Pankit S.

General Manager Finance

> "Reports issues in posist."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___5078858)

AV

Abhishek V.

Manager

> "Order punching and bill printing are straightforward, and adding offers and applying multiple offers is also very easy during daily..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7099625)

AS

Anup S.

Managing Partner

> "Good POS system but currently facing integration issues with third party delivery platforms."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___3847558)

AR

Ankit R.

Accounts Head

> "Smart Card helps us to manage the Event with Cashless flow and team can get the correct collection."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7115107)

AG

Arvind G.

Owner

> "Their loyalty program is not that strong so we had to look for third parties for the same."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4354773)

VS

Vinod S.

F n B Controller

> "Restroworks is a perfect application for the Finedine restaurants, We are using the application in our daily process and we are happy..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7060835)

VSC

Vishal Singh C.

Proprietor

> "i do not find anything which is trouble making."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___5097430)

PN

PRERNA N.

Sr. Accountant

> "Daily sales tracking is accurate, and the reports make it easier to analyze performance and control costs."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7084798)

BD

Brayl D.

Head IT

> "Analysis isn’t great however the daily monthly yearly enhancements get them up there"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4808041)

PN

PRERNA N.

Sr. Accountant

> "The security standards are reliable, ensuring that sales data, inventory, and financial records are well protected."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7084798)

SR

Shreyash R.

asst. manager

> "Sometimes call not connected on the support helpline, rest of the fine"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4480703)

SM

Shabreena M.

Senior Captain

> "Cockpit app is very helpful for tracking the real time sales data from anywhere, it's a nice feature."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7119046)

SB

Simer B.

Founder

> "The online order management is a little tricky to get used to."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4673238)

RK

Rakesh K.

Manager

> "Its has very fast syncing of online orders directly landed to Our Billing POS system."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7156643)

CR

Channappa R.

Purchase Manager

> "MM deployment option are like time consuming every time."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4432942)

AG

Aman G.

Manager

> "Here in our food court we have updated the 8 terminals and we have updated the different print setup for every outlet and its working..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7060855)

VM

Vaibhav M.

Manager

> "As of now only one thing is dislike the support contact number is difficult to reach."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4847086)

DV

Dhanakumar V.

Manager

> "All sales are captured, reports able to generate as and when required, integration parts are very good."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7120535)

NP

Niraj P.

Purchase manager

> "Some time, We are not able to connect with support team ."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4417271)

LT

Lavika T.

Assistant General Manager

> "We are using Restroworks as Billing system at our outlet The Porcupine billing system is bugs and issue free easy to implement and..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7146522)

AS

Anup S.

Managing Partner

> "The customer support which use to be great now becoming patchy."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___3847558)

SK

Sunil K.

Chef

> "Reporting features are very valuable as multiple reports are there which helps in getting sales as and when required."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7141084)

US

Utpal S.

Captain

> "It is bit complicate when comes to enterprise dashboard"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4714400)

AK

Amit K.

Manager

> "Transactions are processed quickly and accurately, which helps reduce queue times and improves customer satisfaction."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7084477)

KH

Kush H.

Owner

> "For complex operations, the software does not work, reports mismatch, data reliability is not there."

[See full review](https://www.capterra.com/p/142877/Restroworks/#SoftwareAdvice___3473808)

VK

Vicky K.

Manager

> "Cockpit application is very useful for us as we can check the outlet sales on our mobile phone."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7125368)

PM

Priyanka M.

Area staff manager

> "sometimes it very difficult to reach them."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4455961)

PS

Paan S.

Server

> "Another good aspect is the customer support team, which is generally responsive and helpful whenever we need assistance with..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7120648)

HK

Hitesh K.

Manager

> "Very Difficult to connect Support Helpline"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4840579)

JK

Jitender K.

Manager

> "Cockpit application is very good which helps us to check our outlets sales on our mobile phone."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7152002)

VK

Vikas K.

Use

> "Nothing else some times we stuck while operation"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4738542)

VS

Vinod S.

F n B Controller

> "In our outlets we are having central CRm option which helps us to maintain the our customer data and records."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7060835)

NM

Neeti M.

MD

> "Does not have a solution for Multibrand, multistore dark kitchens"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___3272674)

US

Umesh S.

Manager

> "We have dine in, Take Away and Delivery sections all the sections working smoothly and everything is based on cloud."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7121336)

MM

Mohan M.

Operation Head

> "There is nothing about dislike."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4867322)

[View Reviews](https://www.capterra.com/p/142877/Restroworks/reviews/)

RS

Radha S.

Legal Assistant

> "The platform combines POS, online ordering, reservations, marketing, and reporting in a way that feels cohesive and practical for day‑to‑day..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7139502)

KG

Kris G.

Owner

> "We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems with..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

RS

Radha S.

Legal Assistant

> "Certain configurations required additional steps or support, which could slow down implementation for more complex needs. Despite this,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7139502)

CG

Cary G.

Managing Partner

> "Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld connectivity issues"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7071586)

AG

Ann G.

General manager

> "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution with great..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

KG

Kris G.

Owner

> "The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being erased...."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

MT

Madison T.

Owner

> "Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales tactics."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TE

Tony E.

Finance Manager

> "I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to quickbooks, and..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236)

JD

Judson D.

Owner Operator

> "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track of just..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

VA

Vince A.

President

> "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar establishment due..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TC

Tadeo C.

GM

> "The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

AM

Aaron M.

ADMIN

> "They did not assign us to an engineering team sooner to assist with structural issues in our brand's menu."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7126447)

Michael S.

Chief Mischief Officer

> "Reporting dashboard is decent for a restaurant operation."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7130971)

LG

Lauren G.

General Manager

> "I've had $300 bar tabs completely disappear and then have to try and remember everything the guest ordered to re-ring it."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

HF

Hernan F.

Owner

> "Thanks to the help of \[sensitive content hidden\] , I found a resolution for the issues I have."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

MT

Madison T.

Owner

> "However, after telling Spot On that we decided to go with a different company because the other company was offering free hardware, they told..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TC

Tadeo C.

GM

> "SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

KG

Kris G.

Owner

> "I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

VR

Verified Reviewer

Owner

> "SpotOn does provide a competitive price for CC processing and POS systems included."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

LG

Lauren G.

General Manager

> "You create a tab for a customer and it just completely disappears sometimes!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

Michael S.

Chief Mischief Officer

> "API access process is broken."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7130971)

DO

Dasha O.

Admin

> "I like that they offer a cellular backup incase of an internet problem. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951)

HF

Hernan F.

Owner

> "Too many departments to resolve issues."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

KC

Kate C.

Director of Events and Community Engagement

> "We used micros before and this is night and day improvements and ease of training, improvements and edits."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6766622)

LG

Lauren G.

General Manager

> "I bought my system from a third party so I can't even go through Spoton's customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

FE

FREDDIE E.

manager

> "great service and fast response to issues and also easy to use devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7048405)

AH

Adam H.

Owner

> "Poor advance coordination with the applications prior to installation which creates a great deal of unnecessary stress and confusion for our..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

TS

Tracy S.

President

> "There have been a couple of minor tweaks and fixes needed but they were remedied quickly."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6833919)

BM

Bruno M.

president

> "So you pay tax on the sale, and Sales tax is not properly deducted."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7049382)

PL

Parish L.

General Manager

> "sensitive content hidden\] is one of the best supporters (Customer & phone)."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6879343)

MT

Madison T.

Owner

> "We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware, they sent..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

RW

Reagan W.

Owner

> "A lot of Point of Sale systems charge a transaction fee for each transaction, so to me, it should help me make things flow smoother day to..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4914600)

VA

Vince A.

President

> "The Kitchen Display System (KDS) has not been working as expected, and despite our repeated attempts to get help, we have received no..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

SP

Servando P.

CFO

> "I think Toast and even Breadcrumb are much better POS systems."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6710583)

MT

Madison T.

Owner

> "Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

AG

Ann G.

General manager

> "Most importantly, Ivan Monroy’s support has been outstanding."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

KG

Kris G.

Owner

> "All I can do is warn anyone thinking about purchasing this system regrets."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

AR

Antonio R.

Owner

> "Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

VA

Vince A.

President

> "Every request for a manager’s callback has been ignored, leaving us to deal with significant operational challenges on our own."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

VR

Verified Reviewer

Owner

> "Nothing changed on my end and my revenue stayed consistent."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

JP

Jason P.

Owner

> "Hardware locking up, freezing and impacting work shifts and service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478)

GRP

Ganesh Reddy P.

Manager

> "From consistent and productive retail location frameworks to incorporated administration arrangements worked for the quickly developing..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

HF

Hernan F.

Owner

> "Too much problems with the company."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

GRP

Ganesh Reddy P.

Manager

> "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth out tasks,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

JP

Jennifer P.

Owner

> "After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

MS

Michal S.

Partner

> "I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6027088)

AP

Anthony P.

Program Manager

> "There is no way for a customer to check a gift card balance online. When I sought customer support it took a number of back and forth emails..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6267979)

HL

Heathee L.

Owner operator

> "Hands on help from the rep to set and customer service throughout the whole process. Once you’re set up it’s very convenient for the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6018153)

VR

Verified Reviewer

Owner

> "They did not make me pay any penalties but nobody could provide me a valid reason as to why I had to pay more every single month without..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

JD

Judson D.

Owner Operator

> "Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

TS

Trent S.

owner

> "From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. For the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#SoftwareAdvice___6193076)

CH

Caitlin H.

GM

> "SpotOn Reporting is incredibly impactful and allows for a easy snapshot of all things on the reporting end!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4964656)

JP

Jennifer P.

Owner

> "SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

SW

Susan W.

Accountant/Co-Owner

> "Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the installation to their..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

JK

James K.

Chef Owner

> "It has taken 2 months to address our issues and they still aren't resolved."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6871919)

LP

Louis P.

Facilitator

> "Excellent response time and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

SB

Stephen B.

CFO

> "Constant problems with the register and system and poor to no response time. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6631632)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "Tech support and (especially \[sensitive content hidden\]) are very responsive and helpful."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

RW

Rachel W.

owner

> "Constant handheld issues caused our staff years of grief during busy times."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

AR

Antonio R.

Owner

> "With \[sensitive content hidden\] help, we have been able to easily manage multiple locations and administrators."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

JP

Jennifer P.

Owner

> "As a result employees do not use them and we have to continue paying for them because of our contract."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

JH

Julie H.

Owner

> "The express POS is very simple to program and is easy to train new employees how to use it. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6804949)

BW

Brenda W.

Partner

> "Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6666555)

JL

Jordan L.

Head Manager

> "Love the adaptability and how easy it is to change."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6451375)

RW

Rachel W.

owner

> "It is not the right system for bars/restaurants."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

MC

MARIA C.

Manager

> "Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

CC

Cindy C.

Chef Owner

> "POS main screen slow and not touch sensitive as it should be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

JS

Joe S.

Owner

> "Customizable and easy to learn how to use."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6754674)

MT

Madison T.

Owner

> "Our cafe is also still not listed on Door Dash."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

MC

MARIA C.

Manager

> "One of the standout aspects of our experience was the competitive rate offered for their POS system."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

VA

Vince A.

President

> "The in-house issues it’s now causing has taken it to a new level of dissatisfaction."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

LV

Lucia V.

Owner

> "Customer service is the reason why I am with Spoton, in addition to the great technology and reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4939985)

CC

Cindy C.

Chef Owner

> "Menu build not handled as well as I would have liked and as I was assured it would be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

MC

MARIA C.

Manager

> "Their competitive rates, coupled with their personalized approach, make them a standout choice in the industry."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

RA

Rachel A.

owner

> "has the occasional glitch and the phone customer service line can be tricky and take a long time to get through/get a call back sometimes"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6040586)

AH

Adam H.

Owner

> "System appears to be easy to navigate and intuitive."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

AG

Alejandro G.

FOOD TRUCK OWNER

> "It looks like vintage and hard to understand in the beginning."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6496879)

SW

Susan W.

Accountant/Co-Owner

> "For any questions we gave customer support is always there to help. As the Accountant for this restaurant the back of the house reports &..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

MT

Madison T.

Owner

> "No guidance, no support, no training as promised."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

[View Reviews](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

## User interface

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

4.86 (643)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

4.25 (370)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Restroworks

46/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/142877/Restroworks/#features)

SpotOn

46/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/197473/SpotOn-Restaurant/#features)

### Recognition

Restroworks is recognized as a top-rated tool in 1 Capterra Shortlist reports

SpotOn is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Restroworks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SpotOn

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Restroworks

-   By Restroworks
-   Located in India
-   Founded in 2012

SpotOn

-   By SpotOn
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Contact vendor for pricing

Price

$69/month

4.8

Features

4.1

4.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-142877/Toast-POS-vs-Restroworks)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$99/month

Price

$69/month

4.2

Features

4.1

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant)

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Contact vendor for pricing

Price

$349one time

4.8

Features

3.8

4.9

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/142877-152638/Restroworks-vs-Epos-Now)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (259)](https://www.capterra.com/p/118828/Lavu/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant)

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (259)](https://www.capterra.com/p/118828/Lavu/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.8

Features

4.2

4.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118828-142877/Lavu-vs-Restroworks)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

$99/month

Price

$69/month

4.2

Features

4.4

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143463-197473/Cake-POS-vs-SpotOn-Restaurant)

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[Genius](https://www.capterra.com/p/195074/Genius/)[4.48 (194)](https://www.capterra.com/p/195074/Genius/reviews/)

Contact vendor for pricing

Price

$89/month

4.8

Features

4.4

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142877-195074/Restroworks-vs-Genius)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$99/month

Price

$349one time

4.2

Features

3.8

4.2

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-197473/Epos-Now-vs-SpotOn-Restaurant)

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Contact vendor for pricing

Price

$69/month

4.8

Features

4.4

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142877-143463/Restroworks-vs-Cake-POS)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

$99/month

Price

$69/month

4.2

Features

3.7

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant)

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.86 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

Contact vendor for pricing

Price

$69/month

4.8

Features

3.7

4.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/140677-142877/TouchBistro-vs-Restroworks)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (576)](https://www.capterra.com/p/226864/Clover/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

3.8

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/197473-226864/SpotOn-Restaurant-vs-Clover)