# Compare Restroworks vs SpotOn 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Restroworks and SpotOn based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142877-197473/Restroworks-vs-SpotOn-Restaurant

---

# Restroworks vs SpotOn Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RestroworksSpotOn2/4 selected

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.9 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

[## Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.9 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting Price

$200.00/year

Value-for-Money

4.6

Functionality

4.8

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Rk

AK

Based on [566 reviews](#user-reviews)

Positive

558

Neutral

5

Negative

3

[## SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

JD

Based on [367 reviews](#user-reviews)

Positive

302

Neutral

16

Negative

49

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,003 reviews from restaurant pos software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

86%Fit

High performer

Feature ratings

For Restaurants

4.8

Payment Processing

4.8

Order Entry

4.8

Electronic Payments

4.8

Sales Reports

4.9

77%Fit

Feature ratings

For Restaurants

4.0

Payment Processing

4.0

Order Entry

4.0

Electronic Payments

4.2

Sales Reports

4.2

User satisfaction

User satisfaction

4.9

User reviews[566](https://www.capterra.com/p/142877/Restroworks/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.6

Customer support

4.7

User satisfaction

4.2

User reviews[367](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$200Per User, Per Year

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Fine Dine Restaurants, QSRs, Bakeries, Cafes, Casual, Dine, Restaurants, Pizzerias, Sweet Shops, Food Trucks, Bars, Food Courts, Canteens, Cloud/Virtual/Dark Kitchens, Hotel Restaurants

Best for

SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.

## User reviews

Pros & cons

RK

Raju K.

Manager

> "Restroworks POS systems consolidate orders from dine-in, takeout, and third-party delivery apps like Swiggy or Zomato..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7087747)

OP

Om P.

Purchase Manager

> "Customer support helpline number mostly comes busy and we have to wait to connect with the support person to resolve the..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7087685)

AK

Ashutosh K.

Manager

> "We also have a few reports that are very special for us and that we use on a daily basis, such as item-wise..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7103123)

PS

Paan S.

Server

> "Also, certain reports or settings can feel slightly complex until you get familiar with the system. And sometimes..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7120648)

SG

Sumit G.

Manager

> "Restroworks Pos application is a full fledged software where you can integrate all type of online aggregator or payments..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7102950)

MH

Mikdad H.

Senior Cost Controller and Analyst

> "Combo cannot be added to set menu, also same item cannot be added again in the set menu."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6801998)

VS

Vinod S.

F n B Controller

> "Restroworks is a perfect application for the Finedine restaurants, We are using the application in our daily process and..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7060835)

RC

RESHIKESH C.

OPERATIONS MANAGER

> "Sometimes the software has glitch this happens due to internet breakdown. if there is anything else we will update"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6836138)

AG

Aman G.

Manager

> "Here in our food court we have updated the 8 terminals and we have updated the different print setup for every outlet..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7060855)

AC

Anand C.

Asst. Manager Finance and Accounts

> "Reports heading are not standardize, it keeps on changing from reports to reports."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6864832)

CM

Chandra M.

Manager

> "A fast, user-friendly POS for high-volume dining, supporting table management, split billing, and quick service."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7111873)

AS

Anisha S.

Managing Director

> "There is honestly not a single thing that needs improvement because even if I have felt along the way that something is..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6842248)

AK

Amit K.

Manager

> "This level of automation also minimizes human error compared with manual billing, making the overall checkout process..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7084477)

NRK

Naveen Ranjan K.

FOOD AND BEVERAGE MANAGER

> "Posist does not have a facility to do the E - invoicing."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6381431)

PS

Paan S.

Server

> "The platform helps streamline daily restaurant operations and makes it easier to track sales and performance through..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7120648)

OS

Omar S.

Restaurant Managere

> "Support team needs improvement, they take a lot of time in resolving the tickets."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6635151)

VS

Vinod S.

F n B Controller

> "In our outlets we are having central CRm option which helps us to maintain the our customer data and records."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7060835)

SY

Sneh Y.

Admin

> "Sometimes the application is lagging"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6663965)

OP

Om P.

Purchase Manager

> "Restroworks has multiple payment integrations, which has been instrumental in minimizing manual errors and preventing..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7087685)

VK

VIKASH K.

IT Team

> "Bill syncing issue"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6658998)

SS

Subham S.

Manager

> "It allows us to set up predefined roles, which makes it much quicker to assign the appropriate rights to restaurant..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7035113)

KJ

Kim J.

Cashier

> "In exporting data, for example, some details of the items are mixed up or it doesn't appear."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6135997)

DP

Dinesh P.

Restaurant Manager

> "Best table view option feature support by Restroworks and fast billing operations with multiple online integrations and..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6763178)

RG

Rohan G.

Executive Assistant

> "Customer care number takes lot of time to connect, Waiting time should me minimized while connecting to customer care,..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4662014)

PS

Praveen S.

Manager

> "We have Paytm integration and EDC integration, which also help us track real-time transactions."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7079615)

VN

Vedant N.

Owner

> "Not used as much as operations are still not running at full capacity."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6174004)

MH

Mikdad H.

Senior Cost Controller and Analyst

> "Offers module is very good, we can multiple offers like BOGO, set item criteria, use code based offers to provided..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6801998)

BD

Brayl D.

Head IT

> "Analysis isn’t great however the daily monthly yearly enhancements get them up there"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4808041)

RK

Rajan K.

IT Manager

> "Restroworks has helped us a lot in sppeding our operations, our old application used to take a lot of time to print,..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6830208)

AS

Anshu S.

Marketing manager

> "brower is bit slow ,Sometimes it takes too much time to process"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4808477)

JK

Jay K.

Head Cashier

> "Restroworks billing and online integration is very easy to operate in daily operation and its support us to manage..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7119030)

VM

Vaibhav M.

Manager

> "As of now only one thing is dislike the support contact number is difficult to reach."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4847086)

AV

Abhishek V.

Manager

> "Order punching and bill printing are straightforward, and adding offers and applying multiple offers is also very easy..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7099625)

SS

Sujal S.

Chief Of Staff

> "Sometimes no one from customer care number respond back on time."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6096914)

AR

Ankit R.

Accounts Head

> "Smart Card helps us to manage the Event with Cashless flow and team can get the correct collection."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7115107)

MK

Manoj K.

IT Admin

> "I contacted customer service because I was having trouble logging into my account."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4984604)

SM

Shabreena M.

Senior Captain

> "Cockpit app is very helpful for tracking the real time sales data from anywhere, it's a nice feature."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7119046)

MA

Meraj A.

Manager

> "Some times reaching support is impossible"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___5082342)

AG

Aman G.

Manager

> "In our foodcourt we have 8 terminals with different 8 setup and every single system working good for their own area."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7060855)

US

Utpal S.

Captain

> "It is bit complicate when comes to enterprise dashboard"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4714400)

AK

Amit K.

Manager

> "Transactions are processed quickly and accurately, which helps reduce queue times and improves customer satisfaction."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7084477)

PS

Pankit S.

General Manager Finance

> "Reports issues in posist."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___5078858)

SK

Sandeep K.

Manager

> "The Feedback module also best, we can track our customers feedback and can improve the quality."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7019903)

KH

Kush H.

Owner

> "For complex operations, the software does not work, reports mismatch, data reliability is not there."

[See full review](https://www.capterra.com/p/142877/Restroworks/#SoftwareAdvice___3473808)

PS

Paan S.

Server

> "Another good aspect is the customer support team, which is generally responsive and helpful whenever we need assistance..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7120648)

HK

Hitesh K.

Manager

> "Very Difficult to connect Support Helpline"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4840579)

DK

Dinesh K.

IT Head

> "With their enterprise panel we can manage the menu of all the running outlets and also we can check the real time sale..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6655953)

VK

Vikas K.

Use

> "Nothing else some times we stuck while operation"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4738542)

NP

Nilesh P.

Manager

> "Application provide multiple features of Addons and Combos which make operations easier and flexible to operate."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7066193)

AS

Anup S.

Managing Partner

> "Good POS system but currently facing integration issues with third party delivery platforms."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___3847558)

GV

Gopi V.

Manager

> "This integration reduces the need for multiple software subscriptions and streamlines operations."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7084439)

AG

Arvind G.

Owner

> "Their loyalty program is not that strong so we had to look for third parties for the same."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4354773)

PR

Parvathi R.

Co - Founder

> "Superb software to work with daily, back end and setting up the system to suit each outlets individual need is also..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7027617)

VSC

Vishal Singh C.

Proprietor

> "i do not find anything which is trouble making."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___5097430)

HDK

Hari Darshan K.

Manager

> "They are very helpful for our daily sales reporting and for item-wise contribution reports."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7116200)

MM

Mohan M.

Operation Head

> "There is nothing about dislike."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4867322)

SA

Siddik A.

Manager

> "Orders are entered quickly, invoices are clear, and end-of-day closing now only takes a few minutes."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7053257)

SR

Shreyash R.

asst. manager

> "Sometimes call not connected on the support helpline, rest of the fine"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4480703)

HDK

Hari Darshan K.

Manager

> "We use QR ordering, which is very helpful because the orders land directly in the application."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7116200)

SB

Simer B.

Founder

> "The online order management is a little tricky to get used to."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4673238)

KC

Kalpesh C.

IT Executive

> "With the help of restroworks OfCourse because of their support we expand our business also, Easy to train our new outlet..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7034471)

CR

Channappa R.

Purchase Manager

> "MM deployment option are like time consuming every time."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4432942)

Mithun N.

Manager

> "We are also usingh the tablets for billing which allows us to take the orders in more easily and conveniently."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6856289)

NP

Niraj P.

Purchase manager

> "Some time, We are not able to connect with support team ."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4417271)

MH

Mikdad H.

Senior Cost Controller and Analyst

> "Posist being cloud based provided mobility to use and operate, we can access the application anywhere from any device..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6801998)

AS

Anup S.

Managing Partner

> "The customer support which use to be great now becoming patchy."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___3847558)

PP

Prashanth P.

Cost Controller

> "Restroworks provides great support all the time. Whenever there is any issue we can easily reach to team and get the..."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7087117)

SA

Subir A.

Administrator

> "It is difficult to get in touch with the supoort sometimes."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4667786)

AS

Ajit S.

Banquet Manager

> "Ability to change the prices while creating FP makes it one of the best product for banquet management."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___6763515)

PM

Priyanka M.

Area staff manager

> "sometimes it very difficult to reach them."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4455961)

SP

Sandeep P.

Assistant Manager

> "Reports are very good like payment details report, bill wise sale, bill item sale report."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7113788)

NM

Neeti M.

MD

> "Does not have a solution for Multibrand, multistore dark kitchens"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___3272674)

RP

Rahul P.

Manager

> "One of the most useful application to do billing with a easy interface for users to do billing."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7068608)

SA

Shiaar A.

Manager

> "Can't say there is any feature to be disliked."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___4322159)

SK

Sandeep K.

Manager

> "We are able to generate our CRM data via CRM module."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7019903)

SC

Subhash C.

Manager

> "The table doesn't accept order from the QR Code once splitted."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___2422253)

SM

Shabreena M.

Senior Captain

> "Also, petty cash management is very much helpful for day to day shift management operation and staff management."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7119046)

SKH

Sandeep Kumar H.

Business Development Manager

> "Backend report accessing for management is not meeting our expectation."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___2399604)

BM

Bidhan M.

IT Person

> "What I like best about Restroworks is the online ordering, Order Punching, and Reporting."

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___7017186)

AM

Arijit M.

Admin Head

> "POS intrigation especially swiggy- you cant upload your images"

[See full review](https://www.capterra.com/p/142877/Restroworks/#Capterra___2517864)

[View Reviews](https://www.capterra.com/p/142877/Restroworks/reviews/)

JD

Judson D.

Owner Operator

> "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track of..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

KG

Kris G.

Owner

> "We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

AG

Ann G.

General manager

> "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

CG

Cary G.

Managing Partner

> "Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7071586)

MT

Madison T.

Owner

> "Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales tactics."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TE

Tony E.

Finance Manager

> "I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236)

TC

Tadeo C.

GM

> "The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

KG

Kris G.

Owner

> "The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

HF

Hernan F.

Owner

> "Thanks to the help of \[sensitive content hidden\] , I found a resolution for the issues I have."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

AP

Anthony P.

Program Manager

> "There is no way for a customer to check a gift card balance online. When I sought customer support it took a number of back and forth..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6267979)

KC

Kate C.

Director of Events and Community Engagement

> "We used micros before and this is night and day improvements and ease of training, improvements and edits."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6766622)

VA

Vince A.

President

> "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TC

Tadeo C.

GM

> "SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

LG

Lauren G.

General Manager

> "I've had $300 bar tabs completely disappear and then have to try and remember everything the guest ordered to re-ring it."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

FE

FREDDIE E.

manager

> "great service and fast response to issues and also easy to use devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7048405)

MT

Madison T.

Owner

> "However, after telling Spot On that we decided to go with a different company because the other company was offering free hardware,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TS

Tracy S.

President

> "There have been a couple of minor tweaks and fixes needed but they were remedied quickly."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6833919)

AH

Adam H.

Owner

> "Poor advance coordination with the applications prior to installation which creates a great deal of unnecessary stress and confusion..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

VR

Verified Reviewer

Owner

> "SpotOn does provide a competitive price for CC processing and POS systems included."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

BM

Bruno M.

president

> "So you pay tax on the sale, and Sales tax is not properly deducted."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7049382)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

JP

Jennifer P.

Owner

> "After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

DO

Dasha O.

Admin

> "I like that they offer a cellular backup incase of an internet problem. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951)

KG

Kris G.

Owner

> "I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

JD

Judson D.

Owner Operator

> "Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

LG

Lauren G.

General Manager

> "You create a tab for a customer and it just completely disappears sometimes!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

PL

Parish L.

General Manager

> "sensitive content hidden\] is one of the best supporters (Customer & phone)."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6879343)

JP

Jennifer P.

Owner

> "SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

RW

Reagan W.

Owner

> "A lot of Point of Sale systems charge a transaction fee for each transaction, so to me, it should help me make things flow smoother..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4914600)

HF

Hernan F.

Owner

> "Too many departments to resolve issues."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Excellent response time and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

LG

Lauren G.

General Manager

> "I bought my system from a third party so I can't even go through Spoton's customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

JH

Julie H.

Owner

> "The express POS is very simple to program and is easy to train new employees how to use it. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6804949)

MT

Madison T.

Owner

> "We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware, they..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

SP

Servando P.

CFO

> "I think Toast and even Breadcrumb are much better POS systems."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6710583)

RW

Rachel W.

owner

> "Constant handheld issues caused our staff years of grief during busy times."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

AG

Ann G.

General manager

> "Most importantly, Ivan Monroy’s support has been outstanding."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

VA

Vince A.

President

> "The Kitchen Display System (KDS) has not been working as expected, and despite our repeated attempts to get help, we have received no..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AR

Antonio R.

Owner

> "Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

JP

Jennifer P.

Owner

> "As a result employees do not use them and we have to continue paying for them because of our contract."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

JO

Jackie O.

owner

> "I look forward to being able to tap into more features as we grow. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6273103)

MT

Madison T.

Owner

> "Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

VR

Verified Reviewer

Owner

> "Nothing changed on my end and my revenue stayed consistent."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

KG

Kris G.

Owner

> "All I can do is warn anyone thinking about purchasing this system regrets."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

GRP

Ganesh Reddy P.

Manager

> "From consistent and productive retail location frameworks to incorporated administration arrangements worked for the quickly..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

RW

Rachel W.

owner

> "It is not the right system for bars/restaurants."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

GRP

Ganesh Reddy P.

Manager

> "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth out..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

VA

Vince A.

President

> "Every request for a manager’s callback has been ignored, leaving us to deal with significant operational challenges on our own."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AH

Adam H.

Owner

> "System appears to be easy to navigate and intuitive."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

JP

Jason P.

Owner

> "Hardware locking up, freezing and impacting work shifts and service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478)

MS

Michal S.

Partner

> "I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6027088)

HF

Hernan F.

Owner

> "Too much problems with the company."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Awesome sales person Mr."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

CC

Cindy C.

Chef Owner

> "POS main screen slow and not touch sensitive as it should be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

HL

Heathee L.

Owner operator

> "Hands on help from the rep to set and customer service throughout the whole process. Once you’re set up it’s very convenient for the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6018153)

VR

Verified Reviewer

Owner

> "They did not make me pay any penalties but nobody could provide me a valid reason as to why I had to pay more every single month..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

PR

Pamela R.

Special Events Bar Manager

> "I was really excited to get information about SpotOn, especially since I knew the sales rep personally."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6321388)

DJ

DAKIN J.

OWNER

> "ALL MY FUNDS FROM GOING THROUGH AND DIDNT ALLOW MY TRANSACTIONS TO GO THROUGH."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6295609)

CH

Caitlin H.

GM

> "SpotOn Reporting is incredibly impactful and allows for a easy snapshot of all things on the reporting end!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4964656)

TS

Trent S.

owner

> "From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. For..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#SoftwareAdvice___6193076)

SA

Shane A.

ceo

> "Portable credit card reader is a life changer and rarely do I have to remember to charge it or turn it off!Super"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4734784)

JK

James K.

Chef Owner

> "It has taken 2 months to address our issues and they still aren't resolved."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6871919)

SW

Susan W.

Accountant/Co-Owner

> "Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the installation..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

CC

Cindy C.

Chef Owner

> "Menu build not handled as well as I would have liked and as I was assured it would be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

CW

Cristian W.

finance manager

> "easy to combine with our other products"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6243111)

SB

Stephen B.

CFO

> "Constant problems with the register and system and poor to no response time. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6631632)

LJ

Lyndsey J.

Owner

> "The reports that are available will help us with food costs and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4768603)

BW

Brenda W.

Partner

> "Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6666555)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "Tech support and (especially \[sensitive content hidden\]) are very responsive and helpful."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

CH

Cale H.

Owner/operator

> "Customer service/back-end, point of sale, scheduling, proposals (or lack there of), credit card machine, basically everything."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4805189)

AR

Antonio R.

Owner

> "With \[sensitive content hidden\] help, we have been able to easily manage multiple locations and administrators."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

MT

Madison T.

Owner

> "Our cafe is also still not listed on Door Dash."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

JL

Jordan L.

Head Manager

> "Love the adaptability and how easy it is to change."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6451375)

VA

Vince A.

President

> "The in-house issues it’s now causing has taken it to a new level of dissatisfaction."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TD

Tammy D.

Manager

> "sensitive content hidden\] stayed with us during our busiest times and help troubleshoot and solve any glitches that came up."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4815434)

RA

Rachel A.

owner

> "has the occasional glitch and the phone customer service line can be tricky and take a long time to get through/get a call back..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6040586)

ST

Sheila T.

Owner

> "I like the ability to provide a discount for cash sales. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

Bill C.

Owner

> "I recently had an issue that Client Success Partner"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6812030)

MC

MARIA C.

Manager

> "Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

ST

Sheila T.

Owner

> "Virtual Terminal is not great for sending invoices and does not sync with inventory. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

[View Reviews](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

## User interface

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

4.85 (566)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

4.25 (367)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Restroworks

46/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/142877/Restroworks/#features)

SpotOn

46/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/197473/SpotOn-Restaurant/#features)

### Recognition

No recognitions have been awarded to Restroworks

No recognitions have been awarded to SpotOn

### Deployment & support

Restroworks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SpotOn

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Restroworks

-   By Restroworks
-   Located in India
-   Founded in 2012

SpotOn

-   By SpotOn
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$200/year

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4.1

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/136301-142877/Toast-POS-vs-Restroworks)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

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4.2

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[View full comparison](https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant)

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$200/year

Price

$349one time

4.8

Features

3.8

4.8

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3.8

[View full comparison](https://www.capterra.com/compare/142877-152638/Restroworks-vs-Epos-Now)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant)

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

$200/year

Price

Contact vendor for pricing

4.8

Features

4.2

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118828-142877/Lavu-vs-Restroworks)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

$99/month

Price

$69/month

4.2

Features

4.4

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143463-197473/Cake-POS-vs-SpotOn-Restaurant)

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[Genius](https://www.capterra.com/p/195074/Genius/)[4.52 (185)](https://www.capterra.com/p/195074/Genius/reviews/)

$200/year

Price

$89/month

4.8

Features

4.4

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142877-195074/Restroworks-vs-Genius)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$99/month

Price

$349one time

4.2

Features

3.8

4.2

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-197473/Epos-Now-vs-SpotOn-Restaurant)

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

$200/year

Price

$69/month

4.8

Features

4.4

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142877-143463/Restroworks-vs-Cake-POS)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

$99/month

Price

$69/month

4.2

Features

3.7

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant)

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

vs

[HungerRush](https://www.capterra.com/p/122189/HungerRush360/)[4.09 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

$200/year

Price

Contact vendor for pricing

4.8

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/122189-142877/HungerRush360-vs-Restroworks)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.78 (566)](https://www.capterra.com/p/226864/Clover/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

3.8

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/197473-226864/SpotOn-Restaurant-vs-Clover)