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GoTab helps restaurants, breweries, food halls, hotels, and other venues improve the guest experience and address painful inefficiencies that continue to plague the hospitality and retail industry.
Fine Dine Restaurants, QSRs, Bakeries, Cafes, Casual, Dine, Restaurants, Pizzerias, Sweet Shops, Food Trucks, Bars, Food Courts, Canteens, Cloud/Virtual/Dark Kitchens, Hotel Restaurants
Overall the positive and support have been great. Having a dedicated rep when we signed up to have monthly/weekly meetings made the transition one of the easiest I have done (I have done 3 now).
There are some functions that can be confusing to use and there is no way to reverse them after the fact (ie. removing payments and opening vs removing payments and comping entire check.).
I love the ability to being it user friendly for both myself & the guest perspective. It’s very easy to teach & makes everyone’s lives easier & helps us with liability.
Making sure the same items are the same description/photo/etc. Can be difficult with a large team.
I like the ease of being able to add/modify/disable items as well as the ability for guests to message any needs or questions through the concierge feature.
It's functionality is difficult for some guests to use, especially without a thorough explanation. Also, reporting functions for the Management Team could be enhanced.
It was easy and fast to install; very customizable. Support is fast and superb.
I do find it hard sometimes to get a payment to go through and/or get the tablet to talk to the terminal.
We have received positive feedback from our staff and customers alike, praising the system's ease of use and reliability.
There is no such thing to dislike, the software operates as it is supposed to work/operate.
The best part of the POSIST is, it is user-friendly and helps us manage the Restaurant operations. Also, customer support is very responsive and provides quick resolution.
Customer Service is available on-call, but the delivery is ZERO. Most modules come at additional costs, which makes this software expensive, yet in-effective.
Thanks to your efforts, our outlets are now equipped with a reliable and user-friendly billing system that has greatly improved our operational efficiency.
The integration with Swiggy and Zomato is extremely painful with POS system as the system face consistent issues with menu updates and crashes from time to time.
Team is very happy with the POS and also very happy our management because they have live report for all the stores in their mobile phones.
Can't say there is any feature to be disliked. Everything that is present in the system works without any problem.
GoTab POS
Restroworks
Top FeaturesRestroworks
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