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Electronics manufacturing services platform that lets EMS industries manage computer-aided dispatch, schedule trips, monitor fleet operations, track vehicle navigation, and frame patient care reports.
Designed for Fire Departments, EMS Teams, Ambulance Companies, and Medical Clinics for managing controlled drugs, asset tracking logs, and vehicle & equipment check-outs to improve operational health.
Reports are a huge deal and having the ability to pull reports that many different reports is amazing.
I am hesitant to contact Traumasoft regarding these errors because the likelihood of having someone fix them or respond is much slimmer than before. I still enjoy the majority of the software.
I am a big fan of the virtual class room. Having fleet reporting and incident reports all available in one place is great.
It would seem that the major problem is that the company employs very few people with the knowledge and permissions to make changes to the programs readily.
I really like the idea of all aspects of ambulance operations connected. I like the intuitive nature of the Epcr.
A lot of the software is set where it is and can't be changed which causes a lot of frustration.
The product was built with great attention to detail, and is, in theory, absolutely customizable to meet the needs of each individual customer.
All ePCR software suffered recently, due to NEMSIS 3, so this is to be expected.
We are particularly grateful for their outstanding customer service, characterized by attentiveness, responsiveness to new ideas, and effective communication.
With so many passwords it makes it difficult to remember at times.
Supported by a great team that is opened to expand modules to support field staff with management reporting tools. Customer service has been stellar and better than any product out there.
I don’t feel that any aspects are difficult to use.
We appreciate the fantastic customer service. They are very receptive to new ideas and they communicate very well.
No real issues with pharmlogs. A bit of a process when an error is made.
Pharmlogs is a great program that is easy to use, quick response, great customer service and applicable to what I use it for.
I have not had any issues or complaints of this product. It has always been reliable and consistent.
Traumasoft
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