--- title: "Compare Hiver vs Zoho Mail 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Hiver and Zoho Mail based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/142975-174694/Hiver-vs-Zoho-Mail" page_type: "comparison" language: "en" --- # Hiver vs Zoho Mail Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HiverZoho Mail2/4 selected [Hiver](https://www.capterra.com/p/142975/Hiver/)[4.7 (148)](https://www.capterra.com/p/142975/Hiver/reviews/) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.5 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) [## Hiver](https://www.capterra.com/p/142975/Hiver/)[4.7 (148)](https://www.capterra.com/p/142975/Hiver/reviews/) Starting Price $55.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [148 reviews](#user-reviews) Positive 141 Neutral 2 Negative 5 [## Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.5 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) Starting Price $1.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [1,068 reviews](#user-reviews) Positive 978 Neutral 71 Negative 19 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Freshdesk 4.5 (3,481) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Zendesk Suite 4.4 (4,092) * * * Starting Price $115.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * Highest Rated ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Issuetrak 4.6 (205) * * * Starting Price $876.00 Per User,Per Year Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 12,325 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Missing features Feature ratings Mobile App NA Inbox Management 4.8 Email Distribution NA Email Monitoring 4.8 Access Controls/Permissions 3.8 64%Fit Missing features Feature ratings Mobile App 4.9 Inbox Management 4.7 Email Distribution NA Email Monitoring 4.7 Access Controls/Permissions NA User satisfaction User satisfaction 4.7 User reviews[148](https://www.capterra.com/p/142975/Hiver/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.6 User satisfaction 4.5 User reviews[1,068](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.4 Price starts from Price starts from $55Per User, Per Month - Free version - Free trial Price starts from $1Per User, Per Month - Free version - Free trial Best for Best for Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing. Best for Freelancers, small, medium and large businesses/enterprises ## User reviews Pros & cons MS Marketa S. Assistant Director of HR > "The knowledge base integration and AI functionality added efficiency and helped reduce manual tasks. While there is some room for..." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006454) DW Dominique W. Marketing Growth Strategist > "Sometimes it doesn't load on my gmail till I refresh a few times." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7009672) InD Iván D. Customer Service Assistant for Key Accounts > "I love the personalization options such as tags, colors, and automation, which help us stay organized and efficient when replying to..." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006484) MS Marc S. CEO > "They overcharge for subscriptions/users and the customer service isn't very helpful. If you want to talk to a human, you have to pay a..." [See full review](https://www.capterra.com/p/142975/Hiver/#SoftwareAdvice___6874023) CG Cristian G. Business Analytics > "It helps us stay organized, track performance, and reduce response times. While there is room for improvement in terms of..." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006450) QL Qin L. Administrative Assistant > "There is a slight delay when it comes to receiving emails that may be time sensitive, and requires to wait a few minutes." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006622) RS Ronak S. Senior Executive > "I am using Hiver from last 2 years and using this help to decrease the resolutions time of the customer query which definately help to..." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7007132) MS Marketa S. Assistant Director of HR > "Occasional lag or syncing delays in high-volume inboxes impacted efficiency." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006454) CG Cristian G. Business Analytics > "It integrates seamlessly with Gmail, making it easy for the team to collaborate and manage shared inboxes efficiently." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006450) DW Dominique W. Marketing Growth Strategist > "I hate going into my personal email because I feel like it's so noisy and chaotic." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7009672) NT Nikhil T. Head of Performance and Ecommerce > "A seamless integration to Gmail and it allows us to delegate our CS work so much better than we were before." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006544) JR Julie R. Patient care coordinator > "Nothing specifically, with all new applications there is always some tedious work to be done in the set up and learning." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7107804) NC Nikhil C. Customer Success Manager > "This has eased up and streamlined the internal communication for each task/project assigned." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7064911) NM Nicole M. travel executive > "This means I have to close a new case every time, even though the original one has already been answered." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006460) JS Jackee S. TALENT MANAGER > "It has become such an important part of our workflow that it would be hard to imagine managing customer queries or internal requests..." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006469) TA Taylor A. Fund Controller > "Long email chains in particular can take a while to load." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006436) HM Hanna M. Content Specialist > "Hiver also makes it easy to search current and past emails quickly and share specific emails with my team." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006573) MS Marc S. CEO > "Extreme disappointment with Hiver's billing practices." [See full review](https://www.capterra.com/p/142975/Hiver/#SoftwareAdvice___6874023) HM Hanna M. Content Specialist > "Being able to share, collaborate, and view emails across the team is so valuable to our processes." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006573) InD Iván D. Customer Service Assistant for Key Accounts > "I just can't; I have to remove both and then add just one." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006484) JS Jackee S. TALENT MANAGER > "Assigning emails, tracking status, and avoiding duplicates is effortless." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006469) PG Priscila G. Accounts Receivable > "The searching is still a bit challenging for me, I have so many iboxes shared with me that I have to be incredibly specific with my..." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___4681677) LK Lexi K. HR ADMIN > "Only used it briefly while contracting but found it really user friendly and easy to use which I appreciated" [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7132211) PG Priscila G. Accounts Receivable > "It doesn't feel like a foreign add on and I got used to it quickly, our manager only needed to make 5 vids of less than 5 min to..." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___4681677) RS Ronak S. Senior Executive > "All the mails assigned to the concern person by itself which make the ease of categorization of emails within the gmail app make this..." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7007132) BK Beth K. Marketing Specialist > "It's clunky at times and the search function in Gmail is more confusing than helpful." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___4646371) HM Hanna M. Content Specialist > "Connecting Hiver with ClickUp and Slack is very valuable for managing tasks and corresponding partner communication." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006573) AA Akash A. Senior Technical Support Manager - IOT Applications > "Automated rules are not available in basic plans which feels sometimes a problem." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___4710817) ZA Zaldy A. Executive assistant > "I also appreciate the regular updates, which are informative, relevant, and clearly designed to improve the user experience." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006447) DA Danial A. ZIWO Cloud Contact Center Software > "In general, there are no negatives affecting the general performance of Hiver, as after completing the training, the team will be able..." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___3436870) LC Leonardo C. Senior Analyst, Inside Sales > "Hiver improves communication between employees (my colleagues) and our customers." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006452) BR Brian R. Director of Accounting > "The most difficult part of Hiver is our internal training - As getting everyone to use it as desired can be difficult." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___4715929) WSB William Sherwin B. Consultant > "It created an environment where complex process was converted into an easier step by step process." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006441) Anand J. Program Manager > "Sometimes it crashes and that time we have to restart again." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___4077426) InD Iván D. Customer Service Assistant for Key Accounts > "The features really improve our workflow and make customer service more efficient, so it’s definitely worth the investment." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006484) DZ Dana Z. AR Manager > "We don't have the best connection with SalesForce to make that work." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___4715694) LM Lindsey M. Marketing > "It's very simple to manage the emails through assignments, comments, and tags." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006458) Anand J. Program Manager > "Maybe it's problem with the network or server too!" [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___4077426) JS Jackee S. TALENT MANAGER > "Highly recommend for any business handling customer or internal queries through Gmail!" [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006469) SB Simone B. Talent Sourcing & Pipeline Manager > "The look of it could be better, very simple and boring look." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___3832664) MgK Małgorzata K. Data Processing Spec. > "I like that Hiver makes teamwork in Gmail very easy and clear." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7007041) VR Verified Reviewer Concierge Program Manager > "Some of the automated trigger functions, which highly useful, can be a little too finicky to be fully reliable" [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___2565198) GL Garrett L. Operations > "New features are released often and are well thought out." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006919) VR Verified Reviewer Freelancer > "However, if I was picky I am not a fan of keeping the email in conversation view." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___2938101) MK Mark K. Sales Director > "Easy integration with Google Workspace, shared labels and shared mailboxes are allowing team members to find any relevant emails they..." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___4851987) BK Beth K. Marketing Specialist > "It's clunky at times and the search function in Gmail is more confusing than helpful." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___4646371) MS Marketa S. Assistant Director of HR > "Very user-friendly and intuitive interface, which made onboarding and daily use simple." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006454) InD Iván D. Customer Service Assistant for Key Accounts > "I just can't; I have to remove both and then add just one." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006484) LC Leonardo C. Senior Analyst, Inside Sales > "Hiver simplifies my workload and is user-friendly." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006452) NM Nicole M. travel executive > "This means I have to close a new case every time, even though the original one has already been answered." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006460) CM Carmen M. CEO > "I love that incoming client emails now arrive in a shared inbox and that we can assign the emails to the most junior responsible team..." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___4681980) SB Simone B. Talent Sourcing & Pipeline Manager > "The look of it could be better, very simple and boring look." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___3832664) InD Iván D. Customer Service Assistant for Key Accounts > "I truly love how practical and easy it makes customer service for me and my team." [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006484) MS Marc S. CEO > "They overcharge for subscriptions/users and the customer service isn't very helpful. If you want to talk to a human, you have to pay a..." [See full review](https://www.capterra.com/p/142975/Hiver/#SoftwareAdvice___6874023) FS Fletcher S. Customer Experience Supervisor > "We've been using Hiver for upwards of seven years now and it's a fantastic organizational tool, 10/10!" [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___7006430) VR Verified Reviewer Concierge Program Manager > "Some of the automated trigger functions, which highly useful, can be a little too finicky to be fully reliable" [See full review](https://www.capterra.com/p/142975/Hiver/#Capterra___2565198) [View Reviews](https://www.capterra.com/p/142975/Hiver/reviews/) Elton Takudzwa N. Owner > "I also like the security features, especially the way unauthorized login attempts trigger a pop-up alert that helps block intruders..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554) AP Aabhilash P. Music Producer,Designer > "Setting up a custom domain requires wrestling with DNS records (SPF, DKIM, DMARC) through a UI that feels overly dense. If you are on..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) Elton Takudzwa N. Owner > "I was able to connect Zoho Mail to my website’s custom domain, which made it easy to start using a professional email address through..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554) AT Andrena T. Administration > "I had alot of difficulty having one email intergrate and transfer emails into zoho and whenever we would send an initial email it..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7132345) AD Albert D. Independent Visual Artist > "The interface is clean, fast and distraction‑free, the spam filtering works very well, and the customization options allow me to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7075479) AP Aabhilash P. Music Producer,Designer > "It’s a small friction point that feels "un-pro" compared to the instantaneous sync of Outlook." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) AP Aabhilash P. Music Producer,Designer > "Even better, they still offer a Free Forever plan that allows for a custom domain—a rarity in the modern web." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) KV Kinjal V. HR > "The least things about Zoho email is not attractive in design and look." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7178099) Gabriel M. Self-employed > "Their Free Forever plan is excellent for freelancers and small-scale businesses who need a free mail host, configured with an..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7070947) VR Verified Reviewer Student > "It can't really be used in conjunction with other email companies, but that can't be helped as it is the same with every other one." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6888014) AP Aabhilash P. Music Producer,Designer > "In a world where Google and Microsoft are slowly tightening the screws on free and low-cost tiers, Zoho remains the sanctuary for the..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7134987) LD Laurens D. Principal > "The obvious integrations aren't relevant to me, so they clutter up the interface a bit." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6722182) AD Albert D. Independent Visual Artist > "Zoho Mail is a dependable choice for freelancers, artists and small businesses who want a clean, secure and efficient email solution." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7075479) CS Christina S. COO > "Before using Zoho Mail, in order to use some of these features I would have to access multiple different applications, then..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6043037) Elton Takudzwa N. Owner > "Overall, it’s quite easy to use, and the built-in spam filtering and phishing detection are strong enough to keep most unwanted or..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7144554) CM Charles M. Devoloper > "The only issue is the newsletter folder, I'm not sure why it is there, I wish everything just was in the inbox." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6566182) Fakhriddin B. Backend Engineer > "I'm working with mail.zoho service and it's one of the best email SaaS services" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7126950) OI Owais I. CEO > "Admin access need to install another app which is kind of hassle." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6833664) DS Dorothy S. Art Consultant > "The calendar and contacts are integrated and it's easy to configure and to use. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7163132) M Martin -. CEO > "Your custom developed 2FA app is not intuitive and over designed." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6680773) SB Samuel B. Co Founder > "Zoho Mails plans are very cost effective for small businesses like mine, and the service level is just as good, if not better than..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6859508) KN Kevin N. Founder > "They're slowly inching their model to less free options." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6565748) ZS Zoltan S. Developer > "We've used Zoho Mail for our small business to be able to connect our custom domain with a mail service and it has been lovely so..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6636621) Noah B. Owner > "I don't like the layout the most and how when I use it on my laptop screen and have multiple tabs open it cuts even the first one off." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6185554) OI Owais I. CEO > "Zoho Mail saved us thousands in licensing fees, and gave our team a professional, clean ad-free interface." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6833664) MP Maryan P. Owner > "I canceled, turned in a dispute at the credit card company, and will never use their services again." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6771154) SN Sunita N. Internal Medicine Physician > "Zoho Mail provides me with a means to manage my mails with ease, it's got a user friendly interface, mails are sent and received..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6098322) Christopher G. Computer technician > "Since the professionnal email is hosted on Zoho, it can't be used in android apps like Gmail." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6020088) AY Asheque Y. Chief Operating Officer > "Auto reminders and a lot more options in the reminder section truly beats Gmail." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6534401) KE Kat E. All the hats > "Pricing to upgrade is a little confusing" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6754206) CV Chris V. Operations manager > "I used to have an IONIS business email, Zoho Mail has more options to customize and is easy to navigate." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6689399) MN Moses N. CEO > "It’s hard to really find cons about Zoho mail" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6630637) SB Samuel B. Co Founder > "Overall, our experience with Zoho Mail has been positive, I'd highly recommend using Zoho Mail if you have a small-medium sized..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6859508) FM Frank M. Founder > "It's confusing how to acces the admin console, also you cannot have multiple email accounts opened on the same browser, so you have..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4226174) GF Georgios F. Engineer > "The most important elements of Zoho Mail are its security, combination with cloud storage, and extensive variety of highlights..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6161581) VR Verified Reviewer Operations Analyst > "Zoho Mail has many basic email features, but it may lack some of the advanced features that are available with other email services,..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4565096) VR Verified Reviewer Student > "It allows you to have your own professional email without breaking the bank." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6888014) DG Daria G. COO > "Images don't always display properly in incoming emails" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6113559) Gabriel M. Self-employed > "Very satisfied with the quality of the service and the features they provide at the very low cost of free." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___7070947) RG Ruben G. Owner > "I don't especially love the program and to be honest, I'm so used to the google mail and intuitiveness of the application that it..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6301274) CM Charles M. Owner > "When I started my company I needed only 3 email seats, Zoho delivered with a free option for up to 5 account emails under my domaine" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6401434) AA Afsara A. Teacher > "So I think they should consider about it. Because some can lose access and for that reason they may not be able to login." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5076287) AY Asheque Y. Chief Operating Officer > "Easy navigation, especially the different tabs under the same window helps a lot to navigate through." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6534401) AB André B. Ceo > "Had some bug on the browser email viewing." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6326330) HT Helen T. Owner baker > "Always been extremely happy with Zoho's email and invoicing software for my business - I have been with them for several years, on..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6626275) Vaiibhav T. Content Writer > "The e-mails sometimes don't get received properly sometimes." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5039664) DR Daras R. Marketing Intern > "Furthermore, Zoho Mail was able to compete and offer personalized attention to our account when it came to pricing, and what we could..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6321786) Yasith P. CEO > "For example, if you are given access to a google doc for your work mail it is really hard to access that document because you do not..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4609995) GA Gianfranco A. General Manager > "I have my company address with you and always I receive a great service and no cost for only mail service." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6554698) VR Verified Reviewer CEO > "The calendar feature does not work in the webmail section when on an iPad outside of the normal app." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3940003) Balaji S. Product Owner > "Zoho Mail's pricing and email templates make it a best and cost-effective choice for small and medium-sized business." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6398534) VR Verified Reviewer Mathematics tutor > "It is a little complicated initially to navigate the various management paged eg, from account window to the email admin page." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4678885) MA Mahmoud A. Admin > "Best of Best mail service that I encourage each company to shift to" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6656164) Amanda T. Co-Founder > "It also put a bunch of emails into "quarantine" which meant we missed really important client emails and missed opportunities." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4146503) KT Karis T. Assistant Human Resources Officer > "My experience was excellent with Zoho in providing classic mail services for exchanging messages and using it in the field of work." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6012941) DG Deyan G. Website Manager > "The only issue with it is that when you create different folders in your mailbox, the emails come in the inbox as well in addition to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3421872) AP Aswin P. security analyst > "A simple mail service with lots of options." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6683443) Abhik B. Student > "The free business email edition supported by Zoho email doesn't support POP and IMAP." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4118508) JB Jason B. Chairman > "There are several methods supported for keeping your mail secure so only authorized access is granted once authenticated. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6414173) VR Verified Reviewer directeur général > "After I bought the domain name, I had to pay more to be able to read emails with Outlook." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4279764) AP Aswin P. security analyst > "it was good to use zoho mail which having a very good interface also." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6683443) Santhiya R. Executive Hub operations > "The price of Zoho Mail is high when members increase and lack distinctive features. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4777108) KN Kevin N. Founder > "I would recommend this for any custom domain emails." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6565748) NM Nokuthula M. IT Manager > "Differentiating between admin and regular login in the browser URL can be confusing." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4870124) CV Chris V. Operations manager > "Good layout, and easy navigation through the email page." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6689399) SD Subham D. Illustrator > "The emails send sometimes are not received properly and there are some bugs too." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4996079) GV Giuliano V. Co-Founder and CEO > "Highly satisfied with the overall web as well as app functionalities." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6624872) VR Verified Reviewer Video Editor > "the only problem is sometimes it takes a long time for messages to arrive and sometimes it never comes." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4126370) Francois Pascal N. Service provider > "It allows you to manage on the same interface the incoming and outgoing emails in a professional way and the planning of your..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4492083) MD Matt D. Owner > "The admin app for mobile is difficult to use and not inline with the quality of the web version too." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3842551) JV Jose V. Developer > "In the cheapest plan, you get personalized signatures, multiple mailboxes, web and mobile apps and custom filters for inbox mails." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4568099) Uladzimir K. CEO > "I dont like that on minor tariff plans you could not use all futures of email boxes." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4822902) MD Matt D. Owner > "Group email addresses allow for endless options when it comes to collaboration when using Zoho Mail, utilising private internal..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3842551) VG Valisa G. Board Secretary > "Being a nonprofit, we can not afford to spend on what other companies charge for .org email addresses. " [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4435708) AP Avezkhan P. Sr. software engineer > "Most Impotently User can set their own domain names for email addresses, as well as it is provides generous storage options,..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4901132) GH Gretter H. Tax Accountant > "The emails also take a longer time to arrive then with other providers." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4067149) VR Verified Reviewer IT Director > "This was a major solution which solved those specific users not being able to work for few hours on that day since we were able to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4066404) KS Kurt S. Owner > "I find that when I open an email to go back to the inbox a little unintuitive" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4410452) Dedre M. Owner > "The Workdrive is like Google Drive, where you can store all your documents for easy access, and you can add events and meetings to..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4584548) RT Robert T. Pastor > "Over time, Zoho got to the place where there was so much spam coming through that the email account became too burdensome to use and..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3434051) AP Aswin P. security analyst > "it was good to use zoho mail which having a very good interface also." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6683443) LD Laurens D. Principal > "The obvious integrations aren't relevant to me, so they clutter up the interface a bit." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6722182) GV Giuliano V. Co-Founder and CEO > "Highly satisfied with the overall web as well as app functionalities." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6624872) Yohan K. Transmission Engineer > "The desktop interface needs few alterations as I personally don’t like it." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3137918) Gbenga S. construction manager > "it is easy to use, with a user-friendly interface and an array of productivity features such as task management, and allows payment..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4569501) FA Fazal A. Implementation & Support Specialist > "Where streams is an added advantage, it is also a disadvantage as it complicates the use for normal/non-technical users, as some..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___2650151) DR Daras R. Marketing Intern > "The product was easy to use, and we found some of the APIs to be very helpful." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6321786) Nur P. Tech. Recruiter > "Unfortunately, it integrated into my own computer and windows system in a difficult and complex way..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3521957) GM George M. Manager > "Integrates very well with other Zoho apps." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6359090) Saswat P. Content Strategist and Community Manager > "The integrations can break anytime and you get a notification." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3506703) Dedre M. Owner > "It is easy to use and can be integrated with the whole Zoho suite, which makes running your business so much easier." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4584548) Saswat P. Content Strategist and Community Manager > "Well, integration issues are a common pain point for every Zoho user." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3506703) PW Phillip W. Principal > "Ease of use, look and feel, integration with other products." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4703947) Fadiah R. Human Resources Assistant > "Integrating with Microsoft Outlook is perplexing, and I've had trouble connecting it to the program and it keep rejecting the..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3036453) DU Deborah U. Director > "I love how simple it was to set up and integrate." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4848565) MN Moses N. CEO > "It’s hard to really find cons about Zoho mail" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6630637) VR Verified Reviewer Student > "It's super easy to use and super safe!" [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6888014) MP Maryan P. Owner > "I canceled, turned in a dispute at the credit card company, and will never use their services again." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6771154) CM Charles M. Devoloper > "It easy to use and gets the job done." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___6566182) TF Terence F. CEO > "We had a customer support agent \[SENSITIVE CONTENT\] who utterly useless making this situation right." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___4487366) LK LorriAnne K. Everything > "At first it was hard to figure out but I did and it's so worth it." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5065716) VR Verified Reviewer Director > "Support is not very responsive, you can wait days to receive a response and most of the time, it is a negative response." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___3490458) Ngala Emmanuel S. Web Designer > "It's super easy to use." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___5011706) Syazwani I. Talent Acquisition Executive > "There are no detailed manual to the problem that I face, and only after seeking support from the customer service the problem is..." [See full review](https://www.capterra.com/p/174694/Zoho-Mail/#Capterra___2713395) [View Reviews](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) ## User interface [Hiver](https://www.capterra.com/p/142975/Hiver/) 4.68 (148) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) 4.53 (1,068) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Hiver Top features 25/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/142975/Hiver/#features) Zoho Mail 14/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/174694/Zoho-Mail/#features) ### Recognition No recognitions have been awarded to Hiver Zoho Mail Best Value Secure Email Gateway Software (2024)  ### Deployment & support Hiver Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoho Mail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Hiver - By Hiver - Located in United States - Founded in 2011 Zoho Mail - By Zoho - Located in United States - Founded in 1996 ## Popular Comparisons [Hiver](https://www.capterra.com/p/142975/Hiver/)[4.68 (148)](https://www.capterra.com/p/142975/Hiver/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $55/month Price $7/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142975-247901/Hiver-vs-Google-Workspace) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) $1/month Price $0 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/174694-202338/Zoho-Mail-vs-Gmail) [Hiver](https://www.capterra.com/p/142975/Hiver/)[4.68 (148)](https://www.capterra.com/p/142975/Hiver/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $55/month Price $15/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-142975/LiveAgent-vs-Hiver) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $1/month Price $7/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/174694-247901/Zoho-Mail-vs-Google-Workspace) [Hiver](https://www.capterra.com/p/142975/Hiver/)[4.68 (148)](https://www.capterra.com/p/142975/Hiver/reviews/) vs [Missive](https://www.capterra.com/p/152884/Missive/)[4.90 (184)](https://www.capterra.com/p/152884/Missive/reviews/) $55/month Price $14/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142975-152884/Hiver-vs-Missive) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) $1/month Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/174694-227138/Zoho-Mail-vs-Microsoft-Outlook) [Hiver](https://www.capterra.com/p/142975/Hiver/)[4.68 (148)](https://www.capterra.com/p/142975/Hiver/reviews/) vs [Front](https://www.capterra.com/p/132901/Front/)[4.54 (289)](https://www.capterra.com/p/132901/Front/reviews/) $55/month Price $25/month 4.6 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132901-142975/Front-vs-Hiver) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Missive](https://www.capterra.com/p/152884/Missive/)[4.90 (184)](https://www.capterra.com/p/152884/Missive/reviews/) $1/month Price $14/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152884-174694/Missive-vs-Zoho-Mail) [Hiver](https://www.capterra.com/p/142975/Hiver/)[4.68 (148)](https://www.capterra.com/p/142975/Hiver/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $55/month Price $69/month 4.6 Features 4.3 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-142975/Bitrix24-vs-Hiver) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $1/month Price $6/month 4.4 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/174694-227157/Zoho-Mail-vs-Microsoft-365) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $1/month Price $14.99/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-174694/Zoom-Video-Conferencing-vs-Zoho-Mail) [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) vs [Front](https://www.capterra.com/p/132901/Front/)[4.54 (289)](https://www.capterra.com/p/132901/Front/reviews/) $1/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132901-174694/Front-vs-Zoho-Mail)